Photosmart C7280 "Radio Working" "Failed"

I cannot get our Photosmart C 7280 to work wireless.
My "Wireless Network Test Report" says that the "Radio Working" "Failed". The same report said the "Radio On" "Passed".
The report said to "Contact HP support".
Is this the site where I need to be? If so can anyone assist?
Thank you!
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This is not HP support. This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Try resetting the printer: Turn it off, hold the # and 6 keys while and for a few seconds after turning it back on.
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Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
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Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
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Photosmart C7280 All-In-One Wireless Not working

My wireless printing was working fine with my Photosmart C7280 for about at least a year or more and now recently the wireless side stopped working. My Apple devices (both iPad and Macbook) stopped recognizing my printer. Even when I tried to add via IP address, it would not take.
My printer is working fine when hard wired thru both my PC and Macbook via USB.
I tried resetting my printer network settings by restoring to Network Defaults and adding back in my SSID and Password. It shows it is connected. But when I run a Wireless Network Test Page from within the printer settings, it shows everything passed and signal strength is excellent. However, the last diagnosis in the summary shows "No" to "Other networks detected matching your network name (SSID)" so I am wondering if my printer is actually connecting properly to my network? Since I have other wireless devices connected to the same SSID.
I turned both the printer and other devices off and then on to reboot. I turned the wireless radio within the printer settings off and on again.
Another thing I'd like to mention is that before I deleted the printers in my Apple devices, they still showed my Photosmart 7200 series, but stated they were inactive.
Also when I was able to get into my Verizon FIOS Broadband Router Management software thru my browser, it showed all my wireless devices, but it also showed my Photosmart as being inactive wirelessly, where the other devices that were turned on at the time were showing connected.
I am wondering if it may have been a recent Apple update that may have caused this problem? However the Verizon Fios also showed the printer as being inactive so I am guessing not?
I have been working on this issue for days and spent a ton of time thus far, so any suggestions to resolving this issue would be greatly appreciated.
I am about mid-level in technical understanding. So please spell out answers to any resolution steps very simply in your reply.
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Honestly, ISP-issued routers are very problematic. Restart the Westell by pulling its power cord momentarily just before trying to connect the printer.
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HP Photosmart C7280 All-in-one problem printing. Ink System Failure has failed unable to copy--

I'm having a problem printing on my HP Photosmart C7280 All-In-One. The following message is what came up on the printer screen: Ink System Failure has failed unable to copy, receive faxes or print. Refer to printer documentation Error O.cl9a0007.
Does anyone have any suggestions?
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Hey Spider! First off welcome to the forum.
I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
Thanks,
SeanS
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New C310 - Wireless working FAIL - Printer's wireless network seems to be dead

Product: HP Photosmart Premium C310
OS: Windows Vista 64 bit and Windows 7 64 Bit
Error: Wireless working: FAIL
Changes: No changes since this is the first install of this printer ever
Description:
I've just unpacked my new C310 as a replacement for my older HP Inktjet 3845.
But when trying to install the wireless network everything I try seems to fail.
Printer doesn't detect my wireless network (blue wireless led is blinking 1sec on - 1sec off )
HP Network test tool on my laptop (standing next to the printer to test it's location ) gives no issues whatsoever, wireless network is strong and working very well.
Settings of the wifi connection are WPA security, no WPS, Channel 11, ... .
When I run a Wireless Network Test report from the printer menu, the result is (= printout)
* Wireless On => PASS
* Wireless Working => FAIL
* All the other points below are on status NOT RUN so no connection at all ...
Solutions tested:
Tried to reboot printer while waiting 1 minute in between => No result
Reset to factory settings straight on the printer => No result
Tried to run the Wireless network Setup Wizzard several times without merit.
Explanations on the forums seemed to be that this might be a faulty wireless network card in the printer?
Since this is one of the reasons of buying this item, I do need it to work.
Can anyone provide me advice/next steps?
Kind regards,
Raf

Great info and troubleshooting, thanks!
Unfortunately, I think you have a dead radio. This is how to contact HP support: www.hp.com/go/totalcare
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Hp photosmart C7280 says "stopped" in print queue and won't print!

I just bought an hp photosmart C7280 today. It was a pretty simple setup with the actual printer and network and all. i download the updated driver from the hp website and all seemed kosher there too. now i click "print" and on the print queue page it says "stopped" and won't print!
ahhh please help? is this a good printer with macs anyways? it seemed kinda loud during the setup...

I too have gone through most of the problems described here but have finally been able to get the c7280 working properly, yet I'm still not very happy with the solution.
For connectivity reasons, I wanted to connect the aio to my network via ethernet cable directly to my router. While my computers will access the network wirelessly, I wanted the printer to have a solid connection. Unfortunately, I was never (and still can't) get it to work properly using this connection. What finally did work was using the wireless connection in the printer to connect to the network.
Why this would work wirelessly and not while directly connected is something no one has been able to explain. I still have the printer right next to my wireless router to interference doesn't seem to be a problem and it seems fast enough, but the fact that I can't get it working properly with a "less technically challenged" method, really bothers me. What if I didn't have a wireless network? While wireless is great, if there was an easy solution to have all my desktops connected via ethernet, I'd prefer it (easy being not having a bunch a cables around and perhaps a pre-wired network in my home!)
Anyway, I hope everyone who has this machine gets the problem worked out. Unfortunately, knowing what I know now, I don't think I would buy this one again unless the software was rock solid. Physically the unit works well, but is a little loud I admit and went through my black cartridge pretty fast even though I used in saving settings such as fast draft, etc.
Just as a side note, the HP support guy in Canada was fairly annoying. When we still couldn't get it working properly via ethernet, he insisted it must be a problem with Apple or a conflict with a program I have installed, etc,etc. and told me that every one of his customers that has Leopard also has this unit working 100% properly. I politely told him he needs to add me as his first failure!
OK, enough rant. Try connecting wirelessly and see if that works. I would uninstall the current printers as suggested, but also clear out the printer cache. Do this by right clicking in the add a printer box area and choose reset printing system. If all else fails and you upgraded to Leopard from Tiger, then......gulp...... uninstall Leopard and revert back to Tiger. Under Tiger, both my macs worked perfectly connected via ethernet printer connection. Good luck.

Photosmart c7280 All-in-one Network Issues

Hi, i was given this printer (Photosmart c7280 All-in-one) by my dad about a year ago it worked flawlessly for quite some time. However a few months ago we had a really bad storm and lost power and ever since then I have been getting error messages and my network radio has not been working at all. I am afraid that it might be fried but if i could have any help troubleshooting it at all that would be greatly appreciated! Also, i was reading some other help forum posts and tried to reset it (# and 6 while powering on) and it printed out a connectivity status report by itself. It says "The wireless network interface (Wifi0) is not functioning properly. This may be a problem with the printing device hardware." Again im afraid it might never work again but any help is appreciated! Thanks

Hi,
Since you have tried performing reset and printer status shows as WIFI ICU not working, you can try connecting printer with an ethernet cable and use as a network printer.
Although I am an HP employee, I am speaking for myself and not for HP.
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Photosmart C7200 stopped working

My HP Photosmart C7200 has stopped working over the wireless. I can plug it into the laptop and it will print, but not over wireless. When I run the wireless network test report I get PASS for Radio On, Radio Working, Ethernet Cable Not Plugged In, Network Name (SSID) Found, Security and Printer Settings Consistent with Wireless Router Settings.
It FAILS on 'No Filtering' and says to check if MAC address filtering is being used. I've confirmed that it is not. I've tried running the setup wizard again but it still fails. Help!
My router is a Linksys Wireless-N Broadband Router. I'm running WPA-Personal security and TKIP encryption method.
My laptop is a Dell studio, only about a year or so old.
I've made no changes to the router or printer, not installed any recent new software on the laptop and have no clue why it doesn't work anymore. Any help is appreciated. Thanks!

Finally got it working again today after hours of randomly trying things. Still no clue why it stopped working.
But here's everything I did to get it working:
1. Reconnect the printer to "fix" the filtering issue. But the computer still didn't recognize the printer.
2. Download and run the diagnostics from HP. It didn't work. It ran, tried to fix it then rebooted my laptop. When it came back I had no printer listed in 'devices and printers' - although I still had an icon for a HP Photosmart C2700 series fax (tried it, it didn't print anything) - and the software didn't run again after the reboot. Was this supposed to be the fix?
3. Ran the diagnostic software, but it didn't list a printer to fix in the dialogue box. So dead end here.
4. Went back to the HP download page. Tried running both the HP driver and the HP Software for this printer - figuring I had to reinstall something to get the printer icon back. Neither ran after the download or appeared to do anything at all.
5. Went back to the HP download page and instead of running the file, saved it on my desktop. THEN I ran the .exe file from the desktop. Finally got the installation window. It went through the installation process and seemed to complete, then looped and starting running again. After 30 minutes or so, it was still running (appeared to be frozen) so I tried printing an excel sheet and it worked! So then I tried to cancel the installation software, but there was no 'cancel' button. I shutdown the laptop to get it to stop running...had to force software to end in the shutdown process.
6. With fingers crossed, I started the laptop, opened an excel file...and...it printed right away.
I'm hoping it's fixed for good (fingers crossed it doesn't happen again). Nothing worked the way it was advertised and I just had to keep guessing and trying different things to try to get it to work. But at least I'm happy - and wireless again.

Since I installed Mountain Lion operating system, I cannot print. I have a HP Photosmart C7280 All-in-one printer. I get a message when I try to update the software "Server not available The software update service is currently not available."

After installing Mountain Lion, my printer doesn't work. I know it is connected as it shows up, The message is:
"The printer software was installed incorrectly. Please reinstall the software for this printer or conact the anufacturer for assistance."
I used the disk that came with the printer as when I go to the HP site, it tells me that Apple has the drivers needed. I unistalled the printer and reistalled. Previously, I just went to the HP website an everything worked fine for drivers, program, etc. I never had to use the CD that came with the printer. My printer is: HP Photosmart C7280 All-in-one, it is wireless, but I even took the computer and plugged it into the printer to make sure that everything was connected. Can someone please help me to get this working,
Thank you,
Cheryl Paul

Here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures. I´ve used the printer, since it was new on the marked, and it has worked perfectly until a few weeks back. There is no problem printing out pictures, but only blank pages comes out when I´m printing out documents. Regardless if it is Word, Excel etc.
I´ve never used anything else than original cartridges, and the printer is used on Mac OS X 10.7.4. I´ve tried to reinstall the printer several times without any success.
Can anyone help me?

Hello,
Please print a Self - Test report.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
Can you see any of the colors as appear on the report sample?
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If my post resolve your problem please mark it as an Accepted Solution

HP Photosmart C7280 All in One installation problems with windows 8.1

Hi,
I have a HP Photosmart C7280 All in One printer which was working fine on wifi with Windows 8. A few days ago I got the prompt to upgrade to 8.1. Following this the printer would not work at all, and I got prompt/warning message to re-install the printer software. So I went to the control panel and removed all the old HP software, and tried to re-install the latest one from the HP site...to no avail.
I have tried doing this a number of ways - manual download, downloading the HP software that determines what software is required, then downloads it for you....
It seems to start unpacking ok, but then gets stuck on 'Checking System' and never progresses to do anything else. Help!
This question was solved.
View Solution.

Hello Cam77,
Welcome to the HP Support Forums. I see that you are encountering difficulties installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.
I have included the Windows 8: The Progress Bar on the Software Installation Stops or Stalls document. It will walk you through the steps to get the printer installed.
Please let me know if you encounter any difficulties while doing the above. If you do, please let me know at what step things went awry and what any error messages said. Please also include how you have the printer connected (USB cable, ethernet, or wireless). Thank you.
Regards,
Happytohelp01
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Photosmart C7280 All-In-One & feed other than plain paper

I have a HP Photosmart C7280 All-In-One printer. This printer is supposed to be a photo printer however the paper feeder does not accept any paper other than plain paper. i have purchased some a4 heat transfer paper but the paper feeder does not pick it up. there ae options in the print settings to change the type and thickness of the paper being used but it seems useless. and there is no manual paper feeder so it renders this printer a basic plain paper printer which is to what it is advertised to be. it is part of my business that i am able to print on paper that is the thickess of glossy photo paper and cards for invitations which is certainly why i purchased this model. Any assistanve ou can provide would be greatly apprecited. thanks.

Sorry you are having this problem. I have a C7280 and have printed from main paper tray on thick card-stock paper, photo pape, heavy greeting card stock and iron on transfer paper without any problem . I did not have to change any settings except the printing type (I normally use fast economical printing) and paper type (if appropriate) on the printer document properties page and printing shortcuts tab.I think you need to get on the live chat with a technician because you should not be having this problem. I have had good experiences with live chat.
The smaller photo paper tray works fine for me too with the special sized photo paper.
This may not help much but it shows the paper handling specs...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01082650&cc=emea_africa&lc=en&dlc=en#N1368
Terrib
Message Edited by terrib on 11-06-2009 09:37 AM

I have a HP Pavilion dv 2000 laptop and an HP Photosmart C7280 wireless printer.

I have an HP Pavilllion dv2000 laptop and an HP Photosmart C7280 wireless printer. They have worked well together until I reformatted and added Windows 7 on the laptop. I went online and downloaded the Windows 7 Printer Wizard. It recognizes my printer and says it has been installed. I have followed their directions and plugged USB cable into printer from laptop. It prints that way. How can I get this to print wirelessly?

You can phone HP to order a set.Choose your country here> Contact HP
Or they are here>>http://www.computersurgeons.com/SearchProducts.aspx?sbt=dv9260nr&bkm=Results#Results
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How do I turn off the printer colour management in printer drivers on my photosmart C7280

photosmart C7280
How do I turn off the printer colour management in printer drivers

HI whcotton,
You can click here to go to a post for help with disabling the printer color management for your printer. This person was having the same issue as you and the accepted solution worked for them. Hope you find this helpful.
If I helped you at all it would be great if you clicked the blue kudos star!
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Photosmart C7280 not compatable with OSX 10.6.8

All was well until I upgraded my MAC to snow leopard OS X 10.6.8. Now the computer will not recognize the printer, photosmart C7280. Neither scan nor print. The HP upgrade did not help.

It should be pretty easy to get your printer working again, here are the steps to try
1. Select the 10.6 option and follow the two methods for uninstalling the old software: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020
2. Download the new printer software, and install it: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74785-1&cc=us&dlc=en&lc=en&...
Restart the Mac
Try to print and scan
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Photosmart C7280 "Radio Working" "Failed"

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