Planning Web client

hi,
I have an issue that for one of my User the web client for planning freezes up when he tries to save the form . He is not able to access any menus etc on the web client. i tried logging in by my user id on his machine as well and
encontered same issue. To clarify the form dosent have any business rule attached to it ...and moreover its freezes for all the forms in planning...for all the other user it works fine. what should i check to trobleshoot the issue?? i have to
go to File > Exit of internet explorer which shut down the planning instance as i m not able to log off also :(
I am on plannning 9.2
Thankis!

Hi,
If it works for all other users and just one user then it points more to an issue with the clients machine /browser.
As pointed out by Rosi check out the browser version.
Cheers
John
http://john-goodwin.blogspot.com/

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Accessing new application using direct Hyperion Planning web client URL

I added new Hyperion Planning application. From standard workspace URL [http://demodrive:19000/workspace/index.jsp], I can now access new application.
However, when I use the direct Hyperion Planning web client URL [http://demodrive:8300/HyperionPlanning/LogOn.jsp], new application is not included as one of available applications to select. What am I missing?

Hi,
I find it a little strange that you can see the planning application through workspace but not directly, I would usually expect problems the other way round.
One thing to check for if that you don't have multiple planning instances, check in the configuration utility, you could have an instance pointing to one set of apps and another instance pointing to a different set of apps.
Though saying this I would expect workspace to show the same apps as going directly.
Cheers
John
http://john-goodwin.blogspot.com/

SYSTEM 9.2 PLANNING ERROR when trying to connect through web client

Hi , I have created a Planning application on system 9.2version. Whwn i try to access it it gives an error and comesout.However i am able to log into application and refresh databaseusing planning desktop. I do not want to use externalauthentication. So i have bot given CSS url path in Planning CSSpath. When i give the defaul URL path Like Http:// HSS Server:58080/interop/framework/getCSSConfigfile it gives an error that user does not exist and comes out.After that i created user in HSS . But then the error came thatit's " failed to sync provisioning". I am not sure if we could add planning application into HSSwithout logging into planning web client?? Is ther any way we canadd planning application into HSS without logging into planning webclinet? Any help on this would be of great help as i have wasted 2 dayson this. 

Hey azmat thnx for replying but this is not the issue. I hadgenerated properties file (HSP,ESSBASE,HBR)..Infact the applicationname is coming ths drop down list of application on log on webpage... I guess there is some bug with 9.2.0.1 release ..it'sgiving an error in even viewer that could not retrieve version ofhyperion planning ....Anyway i have reverted back to planning 4.0.5release ..i guess i would try to upgrade when system 9.3 releasewould be available...

Is there anyway migrate security defined on members via web client Planning

Hello there,
Can somebody help me , I have migrated dimensions and everything, except security from 9.2 to 11.1.1.3.
I see that the security defined on the members using the web client is not migrated which is causing the updateusers uitility to fail! I guess.
Can somebody suggest how I can migarte security without fail.
Thanks
Vince

Hi,
Couple questions:
1. Are you using the same Shared services or new shared services?
2. Have you provisioned all users to the new Planning application
Migrating security for Planning application has below steps: --
SHARED SERVICES STEPS: --
1. Make sure all users are migrated in shared services. [If you are using the same shared services, then this is not valid]
2. If you are migrating MSAD, make user that MSAD is correctly configured in new Shared services.
3. Since you are directly assigning access to users in Planning, all users need to be provisioned to minimum "Planner" access to the new planning application in Shared services. Do this for for native users as well as MSAD users.
PLANNING STEPS: --
4. Export planning security in old planning application v9 to a text file using ExportSecurity.cmd utility in $PLANNINGHOME\bin folder. A new fileSecFile.txt will be created in the same folder
ExportSecurity.cmd /A=AppName,/U=adminuser,/P=password,/TO_FILE=SecFile
5. Check the file for any access that needs to be revoked and manually edit the file.
6. Copy the security file to bin directory on new instance.
7. Goto new Planning application in V11 and migrate identities in web front end.
8. Import security in Hyperion Planning using ImportSecurity.cmd utility in $PLANNINGHOME\bin folder in new planning application.
ImportSecurity.cmd "AppName,adminuser,password,SL_COMMA,,SL_CLEARALL"
9. Generate security filters by going in Planning app and "Administration" -> "manage security filters"
10. Refresh database and security filters in v11
Lets me know if this helps.
Cheers,
RS

Unable to open Information Map from planning web Help menu

Unable to open Information Map from planning web Help menu
The error is :
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

Hi,
It should be accessing :- http://<planning server>:8300/HyperionPlanning/help/en/hp_information_map/hp_information_map.html
Can you access that address on the machine hosting planning?
The file structure on the web server depending on which app server you use should be something like \Hyperion\deployments\Tomcat5\HyperionPlanning\webapps\HyperionPlanning\help\en\hp_information_map\hp_information_map.html
Cheers
John
http://john-goodwin.blogspot.com/

Error while starting Hyperion Planning Web in 9.2 version

Hi,
When I am launching Hyperion Planning web it is giving the following error:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException
     org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:825)
     org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:758)
     org.apache.jsp.LogOn_jsp._jspService(LogOn_jsp.java:2763)
     org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
root cause
java.lang.NoClassDefFoundError
     org.apache.jsp.LogOn_jsp._jspService(LogOn_jsp.java:81)
     org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.
After going throgh Google search i came to know that it problem with Tomcat CLASS PATH.
I checked C:\Hyperion\HyperionPlanning\AppServer\InstalledApps\Tomcat\5.0.28\HyperionPlanning\bin\startHyperionPlanning.bat.
It says
" REM Hyperion Workspace startup script for tomcat server
REM Check HYPERION_HOME
if "%HYPERION_HOME%" == "" set HYPERION_HOME=C:\Hyperion
SET CATALINA_HOME=%HYPERION_HOME%\common\appServers\Tomcat\5.0.28
SET CATALINA_BASE=C:\Hyperion\HyperionPlanning\AppServer\InstalledApps\Tomcat\5.0.28\HyperionPlanning
CALL %CATALINA_BASE%\bin\setSAPEnv.bat
CALL %HYPERION_HOME%\common\config\setJAVA_HOME.bat
REM Setting custom parameters
SET SETPARAM_SCRIPTNAME="%CATALINA_BASE%\bin\setCustomParams.bat"
if exist %SETPARAM_SCRIPTNAME% (
call %SETPARAM_SCRIPTNAME%
call "%HYPERION_HOME%\common\appServers\Tomcat\5.0.28\bin\startup.bat"
I checked my environment variables every thing is fine.
Where should i set the Tomcat class path to web client. or
it is due to another reason, if so what could be the solution.
Thanks in advacnce

Hello,
JohnGoodwin is correct you will need to create a Planning application and also generate your HspJSHome.properties and make sure it is in the right location to be picked up by the start up which should be something like:
C:\Hyperion\HyperionPlanning\AppServer\InstalledApps\Tomcat\5.0.28\HyperionPlanning\webapps\HyperionPlanning\WEB-INF\classes
Also if you are starting the JVM as a service it might not have all the correct CLASSPATH information and if you have not already you might try starting the JVM using the startHyperionPlanning.bat file from the command line. Many times you will get better output from that when troubleshooting.
Regards,

How to specify date range in Planning web form?

Hi,
I want to specify a Month range in column of Planning 9.3.1 form.
I thought $forecastmth : Dec would work but it does not.
I even tried Oct:Dec and it does not work.
Any suggestions?
Thanks in Advance

As of the current version of Planning (11.1.1.3), there is no way to specify a range during the creation of a web input form. You have to add the months you want (in the order you want them) to the form individually. There's no way to add a function that produces a member list, other than the built-in @DESCENDANTS, @LEV0, @CHILDREN, etc functions.
I have seen clients build alternate hierarchies to support this type of requirement, but that's a fairly indirect way to achieve this. Back in the days when we would build VBA planning apps. you could put a range into a substitution variable (eg. "Oct":"Dec"), however I don't think that a Planning web input form will interpret this correctly.
- Jake

Call List Mangement - IC Web Client

Hi Gurus,
We are using SAP CRM 2007. I am calling transaction : CRMD_TM_CLDIST using transaction launcher in IC Web Client with team lead business role so that I can Split the Call List, Assign the Call List to CSRs and Activate the Call List. When I select the Call List and right click on to view the list of the commands (as of SAP GUI screen) to work the Call List Management - does not shows me any options (such as split or assign or activate). Does any body know, how to get this work?? please help me out....
Cheers,
Peter J.

Hi John,
Thank you very much for your quick reply and guidance. I know the company which used PCUI - Call List screen, unofficially I came to know that SAP responded this company back saying that, SAP does not have plans to remove this PCUI screen/code from the future upgrades...
Once again thank you very much for your quick responses and the guidance. I will close this link...
Cheers,
Peter J.
Hi John,
2 corrections:
1. We are using IE 8.0
2. Transaction Code CRMD_CLMANAGMENT is not working in CRM 2007, we did the following:
a) Add URL to the URL Repository (SM30 table = crmv_ic_ltx_url) as BSP Application. Application = CRM_BSP_FRAME and Page = Entrypoint.do
b) Create Transaction Launcher entry (CRMC_UI_ACTIONWZ)
c) Crete Logical Link in (CRMC_UI_NBLINKS)
d) Call/Add the logical link to NavBar Profile
e) Add NavBar Profile to Business Role
f) Activate the logical link in Business Role (if necessary)
Cheers,
Peter J.
Edited by: Peter Jacks on Mar 25, 2010 9:30 AM

Adding classifications to service ticket in IC WEB CLIENT

Hello,
We use the IC Web Client system with an interface to an HP open view system.
To open a new service ticket we plan to use the CRMXIF_ORDER_SAVE function through a web service.
We would like to add classifications to this order but it doesn't exist in this function.
1.     Is there any function (BAPI) that can open a service ticket with classification?
2.     Is there any function (BAPI) that can open a new classification and assign it to a product?
3.     Is Hp open view is a certified partner of SAP and there for has a connection to assist with the IT Help desk scenario?
Thank you very much.
I will really appreciate it if I will get an answer for those questions.
Nurit Rotman

Ritu,
You need to have Service Add On Extension to view Service Ticket in the IC WebClient.

Beehive enhancement of the day: furthering the Zimbra Web Client

With the decision to leverage Zimbra as Web frontend for its collab server, Oracle has surely provided a powerful web client to all of its Beehive customers.
To my knowledgs, product management has no current plans to further enhance the web client, nor to deploy future versions of Zimbra on top of Beehive.
There are quite a few enhancement requests pending for Zimbra. Here are my favourite ones:
ER 12570523: NEED OPTION TO SELECT TEAM WORKSPACE CONTACTS FROM NEW EMAIL COMPOSE WINDOW
ER 8817293: UNABLE TO MOVE A PERSONAL WORKSPACE FOLDER INTO A TEAM WORKSPACE LINK IN ZIMBRA
ER 10634736: SUPPORT FOR MOVING FOLDERS BETWEEN PERSONAL WORKSPACE AND TEAM WORKSPACE
ER 9901377: ZIMBRA SEARCH IN LINKED FOLDER IS NEEDED AS SUPPORTED FEATURE
ER 11890869: SUPPORT OF ZIMBRA MOBILE WEB CLIENT
If you agree that Oracle should revise its decision not to further develop the Zimbra web client, please second these enhancement requests through Oracle support.
Thanks, Tom

yesterday I used Beehive Zimbra with Android mobile for the 1st time (our policy does not allow external IMAP),
and I was brought back to the impression that Beehive would definitely benefit from the implementation of
ER 11890869: SUPPORT OF ZIMBRA MOBILE WEB CLIENT
Even with Quarter HD (960, ×, 540) resolution you cannot properly operate the classic Zimbra web client without getting crazy!
Please, all: do consider seconding this ER in MOS!
Regards, Thomas

Web Client query

Hello expertrs,
Our client has CRM 4.0. Web client has to be implemented on client site.
I just want to know which version of JDK and J2EE Server have to be installed.
Helpful answers will be rewarded
Regards
Kushal

The sources to the jsps, html, images, and javascript are in the repository itself. You can look underneath /ifs/webui/ and see all of the "goodies"
The one part where source code is not currently supplied in the JavaBeans that are used by the jsps to implement a filesystem API.
Any jsps that you write to these beans are subject to major breakage in future revisions of the product.
We are planning on providing a much richer WebUI that you will be able to easily customize, but no timeframe is available.
jeff

Alerts and reminder profiles in IC Web client

Hi all,
We are working on CRM 2007. Can we maintain alert and reminders in the IC Web client.
If yes, where can we maintain them?
I dont see any path in IMG to maintain those settings?
Please give me some inputs on this...
Points will be awarded liberally.
Thanks in advance,
RK

Some more info which I got from one of my raised questions:-
In CRM 2006s and CRM 2007, the Alert Modeler (IMG configuration based on IC events and parameters) has been replaced by the Alert Editor. You can now create re-usable alerts complete with navigation target (hyperlinks), tooltips, and variables.
You access the Alert Editor via the IC_MANAGER business role under the menu option Process Modeling - > (Create) Alert
After you save the alert, you can create a rule using the Rule Modeler to trigger the alert. As mentioned by others, you use the Rule Modeler context "Intent-Driven Interaction".
You need to assign your CRM business role to the Rule Policy Details node of the rule policy. You also need to declare any events you will plan to use in your rule.
When you create a rule, the rule must start with the condition "if current event equals your event". Optionally you can add additiona conditions, such as "if BP status equals..."
In your rule, you use the action "trigger alert" and provide the ID of the alert you created.
As mentioned, in CRM 2006s and CRM 2007, no out of the box default alerts are provided.

Support of Zimbra Mobile Web Client

We like the Zimbra Web Client as it contains the company data (admittedly with some limits). With the increasing advent of mobile users: are there any plans for Beehive to support the [Zimbra Mobile Web Client|http://www.zimbra.com/products/zimbra_mobile.html]?
Regards, Tom

Enhancement Request 11890869 has been created on our behalf. Existing beehive customers are invited to second this ER.
Regards, Tom

Which Web Client Framework? BC4J-JSP, UIX-JSP, UIX-XML, etc

Trying to determine which, if any of the JDeveloper frameworks, to use for do web browser (HTML) clients.
What are the pros/cons of BC4J-JSP, UIX-JSP, UIX-XML, etc?
What are some common things you might rule out using one or more of the frameworks?
I plan to be using BC4J, updating, inserting data (currently MS-SQL) and the apps will run on WebLogic 7 or Caucho Resin (webapps no EJB) in a cluster. I would like to be as RAD as possible and still be able to do what I need to do. One main concern is being able to add custom HTML/JavaScript for things like client side validation. I didn't see a way to do this when doing BC4J-JSP. Is that right?
If I define any validation in the BC4J, will UIX utilized any of this to define a JavaScript validator or must it be redudantly defined?
One other concern is what the framework requires in terms of architecture, like do I have to have sticky sessions in my web cluster or can it work fine stateless or stateful?
For UIX-XML, how is this architected for performance? Specifically, is the XML effectively compiled and converted into something more efficient and performant or does it do XML parsing all the time? Is there any significant performance differences between the frameworks?
Is there any significant difference in dealing with security? Anything in the framework to make it easier to handle certain users being able to see/edit different set of data?
I have things like some groups can edit only certain entities (product info but not pricing), others only certain types of products (possibly subclass entities) and others situations where what fields than can edit varies. Obviously I can handle this programmatically, but I was wondering what the frameworks had to offer, especially in terms of having different views of the same data.
Steve

...I am little confused then about how BC4J works and what is meant by "session" here.
When you talk about appmodules in the plural, does this mean that there are potentially multiple instances of the same data on a single server or there is a common datastore with pending data and client specific stuff varying?
The common datastore is the database. Each client (momentarily, during the span of their request) uses an instance of an application module from the pool. The pool can grow and shrink with load on your system and all of the various tuning parameters. Our doc on the AM Pool covers all the parameter settings and their users.
What kind of "session" is this?
It is an abstract notion of a session for a user. The implementation used for Web clients uses the HTTP Session Key as the session key. However, we have other session implementations (and you can provide your own to do custom stuff for more sophisticated needs). We don't store anything else in the HTTP Session to the best of my knowledge. This way in a cluster, the web container doesn't have to waste time propagating all of your serialized HTTP Session state among cluster members. This session key also include an id for the application module and together those provide the key to store your pending state in the database for the "Stateful == Managed State" feature.
I assume that if I have a cluster which doesn't use session-to-same-server-affinity but uses JDBC for http-session persistance or distributed in-memory http-sessions then I cannot use stateful BC4J even though I can use http-sessions.
You can use BC4J in this way because the browser will send a cookie that contains the key to your database-stored pending state. In this way, we work great in a server farm for failover and/or scalability reasons.
Even if I use stateless BC4J, are there issues with round-robin'ng all requests to different servers in a cluster?
As I said, both our Stateless and Stateful features are designed to be used in Server farms, no problem.
BTW I wouldn't necessarily say you picked the wrongs terms for the modes, but I know what you mean. There's problems with these terms. I am trying to explain to my mgrs/engineers that there is some state in stateless transactions - that simply making everything "stateless" doesn't mean don't lose anything in a disastrous failure. I am arguing to get support for sessions in our cluster, that the performance gain and simplified development is worth it as long as you put intelligent limits on what you store in the session. Right now, they are insisting on randomly sending requests into two entirely different data centers, with two different clusters.
Amen. I have seen too many developers make the mistake of trying to be totally stateless, only to completely complicate their development environment with having to peristent partially-completed transaction data to the database. I've seen this done with sets of "Shadow" tables (yuck!) or using hand-written techniques similar to what BC4J provides a robust implementation of in the box.
We've tuned our "Stateless With Affinity for Server Farms" model over several releases of carefully studying the performance of the Web apps built by our internal Oracle Applications teams using BC4J (over 20 of them now, and growing!) so compared with a hand-written strategy for your web-tier state management, using BC4J's implementation will be much more productive for you.
We're tuning and tweaking and enhancing it even more for the 9.0.3 release as new needs are highlighted with continued use by our customers (both Oracle internal and external).

Performance issue - Hyperion Planning Web

Hi,
We are using Hyperion Planning 3.5 and Essbase 6.5.
Our Application & Database servers are located in Dublin,USA.We access the application through web.All users access the application from the same Dublin location have no issue with the Application performance.But user's who access the application from outsideDublin(eg - Greensboro) are finding major issues with the application performance.Specifically with webforms and while running businessrules.And the issue occurs only during the peak of budget season when most of the users access application.
Client state that,
"The system is much slower out in the field than here in Dublin.It literally takes 15 – 20 minutes just to make a change and then after all that, it takes an hour to see the results only to find that they had to re-enter something. It’s really a very tedious process"
Please advise.

I am not really sure what I can suggest as you on such an early version, you could have a look at :- http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/html_hp_admin/ch13s16.html
The information relates to version 9.3, it may be applicable to your version but I can't confirm that.
You could also look into increasing the java heap size for the planning web application, though I can't remember the exact process on your version, if planning is not run as a service the settings are probably in one of the start up scripts for planning.
Cheers
John
http://john-goodwin.blogspot.com/

Planning Web client

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