Playback of file causes appletv to reboot

i converted a whole batch of tv episodes, all converted using the same program and the same preset.
they are all a 4:3 ratio and were converted from DVD.
now, it appears that some have a resolution of 788x576 and some are 788x592.
now, for some reason some of the files play fine, however other seem to make the appletv reboot.
i can't seem to work out what is causing this. not sure if it is the conversion or whether it is something that metax has done to the file.
here are the details of one of the files causes a reboot
format : JVT/AVC coding, 720x592 (788x592), Millions AAC Stereo (LR) 48000KHz
FPS : 25
Data Size : 256MB
Data Rate : 1512 kbits/s
normal size : 788x592
current size : 788x592 (actual)
appletv is unmodified and has actually had a factory restore today (for no specific reason other than to clear some "stuck" podcast favourites).

I couldn't be sure if it relates to your problem but there is something wrong with your dimensions. DVD (PAL) is 720 x 576 (encoded pixels). For 4:3 content the display size should be 768 x 576.
Increasing the number of encoded pixels during conversion is an extraneous exercise since you cannot gain quality and merely increase the amount of space the file occupies or more likely increase the amount of compression required to maintain the same datarate.
That being said, increasing the number of encoded pixels shouldn't actually be a reason in itself to cause you playback issues as you describe them. However, it should be noted that the software I suspect you have used doesn't ordinarily increase the encoded pixels, so one has to wonder if something isn't going wrong during the conversion stage.

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    25 com.apple.HIToolbox 0x933a2c38 TTableView::CancelEditSession(bool) + 120
    26 com.apple.HIToolbox 0x9347e4f0 TBrowser::KeyFilterProc(OpaqueControlRef*, short*, short*, unsigned short*) + 160
    27 com.apple.HIToolbox 0x933e4e58 InvokeControlKeyFilterUPP + 24
    28 com.apple.HIToolbox 0x93472e00 TextInputFilter(ShrinkToFitEditFieldGlobals*, OpaqueEventRef*) + 148
    29 com.apple.HIToolbox 0x93473200 TextInputHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 404
    30 com.apple.HIToolbox 0x932af934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    31 com.apple.HIToolbox 0x932af08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    32 com.apple.HIToolbox 0x932b5e90 SendEventToEventTarget + 40
    33 com.apple.HIToolbox 0x933c4224 HandleTextInputEvent(OpaqueEventRef*) + 56
    34 com.apple.HIToolbox 0x932b6218 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 524
    35 com.apple.HIToolbox 0x932afb84 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
    36 com.apple.HIToolbox 0x932af08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    37 com.apple.HIToolbox 0x932b5e90 SendEventToEventTarget + 40
    38 com.apple.HIToolbox 0x933c4120 SendTSMEvent + 228
    39 com.apple.HIToolbox 0x933c3870 SendUnicodeTextAEToUnicodeDoc + 928
    40 com.apple.HIToolbox 0x933c329c utDeliverTSMEvent + 1024
    41 com.apple.HIToolbox 0x933c2e80 TSMKeyEvent + 88
    42 com.apple.HIToolbox 0x93379b34 TSMProcessRawKeyEvent + 920
    43 com.apple.HIToolbox 0x933795fc HandleCompatibilityKeyEvent(OpaqueEventRef*) + 308
    44 com.apple.HIToolbox 0x932ac6a4 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 788
    45 com.apple.HIToolbox 0x932af934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    46 com.apple.HIToolbox 0x932af08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    47 com.apple.HIToolbox 0x932aef08 SendEventToEventTargetWithOptions + 40
    48 com.apple.HIToolbox 0x933792a4 HandleKeyboardEvent(OpaqueEventRef*, unsigned long) + 352
    49 com.apple.HIToolbox 0x932b620c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 512
    50 com.apple.HIToolbox 0x932afb84 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
    51 com.apple.HIToolbox 0x932af08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    52 com.apple.HIToolbox 0x932b5e90 SendEventToEventTarget + 40
    53 com.apple.HIToolbox 0x932f6c04 ToolboxEventDispatcher + 92
    54 com.apple.HIToolbox 0x932f6b90 HLTBEventDispatcher + 16
    55 com.apple.HIToolbox 0x932f5148 RunApplicationEventLoop + 148
    56 com.apple.finder 0x00008960 0x1000 + 31072
    57 com.apple.finder 0x00004f18 0x1000 + 16152
    58 com.apple.finder 0x00069ff0 0x1000 + 430064
    59 com.apple.finder 0x00069e98 0x1000 + 429720

  • I wanted to erase my file,cause I hv about 65 G in my user disk, but I can't open my file. need help

    I wanted to erase my file,cause I hv about 65 G in my user disk, but I can't open my file. need help

    The advice you've received previously seems pretty solid, so let's troubleshoot the problem.
    evefromOz wrote:
    PLease help tech unsavvy struggler. After a grey screen and damaged HD that will not repair I was advised to copy my HD and Leopard installation to a new drive, then erase the HD and reinstall. But now can't open anything as my password wont work anymore.
    Let's concentrate on this portion of text only.
    Gray screen: usually means non-woriking or uninstalled HD
    Won't repair: makes perfect sense, since you no longer have access to HD
    Advised to copy HD and Leopard installation to a new drive, then erase the HD and reinstall: This is the most important text. It seems you don't use a backup drive. And since your HD is damaged/not working, you need to do the following: (1) remove the faulty drive, (2) install the new drive, (3) when you turn on your MBP, you may need to erase the newly installed HD, and this is where you have the problems. Describe, in detail, what's happening on your MBP screen. Is it still gray? What message are you getting? Where is it asking you for a password, and when?
    I'm intereste: since your MBP drive is dead, how are you accessing this forum?

  • Copying a file from a .DMG to Desktop causes MBP to reboot?!?!

    Here's a good one. I was installing my apps on my new MBP 2.16 and I'm being very careful, only installing apps that are universal or works well with Rosetta.
    I installed Toast 7.0.1, downloaded 7.0.2 (Roxio says they have some of the interal components in universal form) so while moving the new Toast.app from the DMG, the MBP would reboot when 80 of 114 MB are transfered. Just a quick reboot, no messages or anything. I was able to do this 3 times straight. The copy from the DMG to the Applications folder caused the reboot, but when I copied it to the Desktop, it worked.
    Here's one possibly contributing issue, my MBP battery was DOA. It won't hold a charge but the MBP works well when connected to AC. I verified that the MagSafe connector was clean and had a good connection (MBP owners would attest that it's nearly impossible to not get a good connection).
    The only other issue that I could think of is heat. Could heat cause a reboot? I had it on for about an hour installing apps, but it was sitting on a roadtools riser.
    thanks...Lee

    Lee,
    Quite wierd that it seems to be happening when copying that file and you were able reproduce it three times. Has this happened at other times?
    Since you stated your battery was DOA, I wonder if this somehow corrupted the PRAM and/or Power Manager Unit? Try resetting both to see if this takes care of the issue. Below is the link with instructions on how to do this:
    http://docs.info.apple.com/article.html?artnum=303319

  • Pdf file printing causes printer to reboot

    Hello!
    I got this nasty problem. I'm running OS X 10.9.5 on MBPro. I have HP LaserJet M1536dnf MFP (printer-scanner-fax-copier) connected over USB. All drivers and software installed and running ok. But. If I scan some document (with HP own utility) and save it to pdf file, through IRIS OCR to make it searchable, then open this pdf file with Preview, and it displays normally, then send it to the printer- it fails. The printer gets halted for about a minute, then it reboots. Like I power cycled it.
    The scanned file behaves ok. It's not abnormally large in size - a few MB usually. I can open it with Preview, Scroll, save, etc. And the printer behaves ok with other documents- text files, images, others. But whenever I send a scanned pdf to printer- it fails.
    I try to copy the file and print it being logged in under Administrator (I normally use non-admin user account for work). Same result. Below is extract from the printer error log.
    +++++++++++++++++++++++++++
    E [26/Sep/2014:17:41:35 +0500] [Job 349] Unable to send data to printer.
    E [26/Sep/2014:17:43:07 +0500] [Job 349] Unable to send data to printer.
    E [26/Sep/2014:17:44:39 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
    E [26/Sep/2014:17:44:39 +0500] [Client 18] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
    E [26/Sep/2014:17:44:39 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
    E [26/Sep/2014:17:44:39 +0500] [Client 22] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
    E [26/Sep/2014:17:44:52 +0500] [Job 350] Unable to send data to printer.
    E [26/Sep/2014:17:44:52 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
    E [26/Sep/2014:17:44:52 +0500] [Client 22] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
    E [26/Sep/2014:17:44:54 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
    E [26/Sep/2014:17:44:54 +0500] [Client 19] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
    E [28/Sep/2014:10:37:24 +0500] [Job 351] Unable to send data to printer.
    E [28/Sep/2014:10:48:44 +0500] [Job 352] Unable to send data to printer.
    E [28/Sep/2014:10:50:09 +0500] [Job 353] Unable to send data to printer.
    E [28/Sep/2014:10:51:38 +0500] [Job 353] Unable to send data to printer.
    E [28/Sep/2014:10:56:42 +0500] [Job 353] Stopping unresponsive job.
    +++++++++++++++++++++++++++
    I'd really appreciate any help. This thing is very annoying. Thanks!

    OK, I understand borderless printing is not supported on plain paper, but I don't think a hard crash is an acceptable result.
    I can live with the minimize margins turned on but that opens up another documented bug where the last line to line and a half are not printed on the last sheet in a print set, If you are only printing one sheet at a time than every sheet will be missing this print. Has HP come up with or even looked into why this is happening?
    Thanks,
    Don

  • XTRA - Audible file causes "Playback Error" or wo

    I am using the player in Car Mode so it shuts down automatically when I turn off the car. Last week I had played through about 4 hours into the 8 hour Audible file. I got in my car yesterday and it wouldn't play the file. It showed the time as --:--:-- and the HD stopped spinning.
    I tried going forward and backward and neither worked.
    I tried switching to another track, but it would not stop attempting to play the Audible file.
    Using the recovery menu, I selected "Clean Up". This allowed me to play other files, including other Audible files, but it would still hang when attempting to play that specific file.
    Today, I removed that file from my Zen and re-transferred it using the Audible Manager.
    Now when I attempt to play that file it plays the "This is Audible" part, about 2 seconds, and then shows the "Playback Error" message.
    I tried skipping forward using the Go To Section function and it hard crashed.
    Is there something I can do to be able to play this file?
    Is this an indication that something is wrong with my Xtra?
    Thanks,
    Altair

    Altair wrote:
    I am using the player in Car Mode so it shuts down automatically when I turn off the car. Last week I had played through about 4 hours into the 8 hour Audible file. I got in my car yesterday and it wouldn't play the file. It showed the time as --:--:-- and the HD stopped spinning.
    I tried going forward and backward and neither worked.
    I tried switching to another track, but it would not stop attempting to play the Audible file.
    Using the recovery menu, I selected "Clean Up". This allowed me to play other files, including other Audible files, but it would still hang when attempting to play that specific file.
    Today, I removed that file from my Zen and re-transferred it using the Audible Manager.
    Now when I attempt to play that file it plays the "This is Audible" part, about 2 seconds, and then shows the "Playback Error" message.
    I tried skipping forward using the Go To Section function and it hard crashed.
    Is there something I can do to be able to play this file?
    Is this an indication that something is wrong with my Xtra?
    Thanks,
    Altair
    Does it happen only to that particular file only? If it does, then it's most likely a problem with your file rather than the player.

  • Playing video causes iPod to reboot

    Hi there,
    Seems as if I'm having a problem with my video playback. I just picked up a 60 gig 5th gen model, and everything has been great. However, attempting to change position on a video track (for instance, moving forward or backwards in a playing video) will sometimes cause the whole iPod to reboot.
    So far I've not been able to recreate this on any videos downloaded from iTunes. It seems to only happen on the four .mp4's that I converted from .avi files... anyone have any ideas why this would occur? They are not mono, like those podcasts that had problems.

    Since you have completely messed with your computer, you may want to wait for a verry experienced Discussions Member to help you, someone with over 3 bars...
    Try being specific on what you have executed on services.msc, your iPod firmware version, and your iTunes firmware version (iPod should be at 1.1.1 for 5G iPod and 6.0.4 for iTunes).
    I nominate bnoir, btabz or Masna to answer this a little better after you repost with specific information
    rjl

  • Playing any audio while on-line causes pc to reboot -audigy ca

    god i hope some has had this problem and fixed it. If im connected to the net and i play an audio file using any type of program including windows media player , or if i recieve sound from the net including emoticions from windows meggenger then my pc will reboot. report says its a driver problem but isnt specific at all. i even had trouble getting on to creative website! Help me please? any sound at all will make it reboot while connected. im currently using dialup. soundblaster audigy with the latest driver, windows xp, AMD Athlon64, Ati Radeon x850xt. I also did a clean install of windows xp, formatted dri've and didnt instally any other software, but iit still crashes. often makes a poping sound just prior to rebooting or occasionally just drops the connection instead. If any can help me then i would greatly appreciate it. im not sure if i will be able to succesfully return to creative forum so emails are welcome. please!?[url=mailto:[email protected]">chrisvoice@xtra. co.nz[/url]

    Entropy024 wrote:
    I have my main, workhorse, PC with a Creative Sound Blaster Audigy 2
    card installed. It works fine until there is any access over my LAN to
    and from this main machine.
    I can be playing a sound file on this main PC and it's fine, but if I
    then save a document to a dri've on another machine on my LAN I get
    horrible audio pops till the remote disk access sto
    ps.
    I have tried moving the sound card to other slots in the motherboard
    but it's not solved the problem.
    Can anyone suggest what may be causing this problem and is there a fix?
    Many thanks
    PC Specs:
    IC7-G Motherboard
    P4 @ 3gig
    52meg RAM
    SATA HD
    Increase Playback buffers on audio software you're using (set to 000 - 2000) or try ASIO capable player.
    Increase PCI Latency for sound card to 64 (you find the tool by searching after "PCI Latency" here on this forum or with google).
    Can you list the IRQ state from your PC here.
    Use DMA (UDMA) transfer mode with your HD(s).
    jutapa

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