Polycom group series 500 Lync issue

Hi,
We are having a Polycom group series 500 device and currently facing the below mentioned issue, if any one has used this device appreciate your response on this matter.
1. we have already activated the Multipoint video conferencing and Lync interoperability protocol on the device. We are able to get only a peer to peer Lync video call, Lync video conference
is not allowed (we cannot add another Lync user to an ongoing Lync call)
2.
This device can join to a Lync video conference hosted by another user, but video and voice not working (it shows that device has joined the conference but no audio or video)
T
Thanks,
Kanishka.

Jeff Schertz may chime in if he sees this, but if we're talking VVX500 devices I'll add that it's not supported with Lync 2013. You posted in a Lync 2010 forum, but I wanted to mention this in case you're running Lync 2013. VVX to VVX video calls
may still work in a 2013 environment, but as soon as that call hits a full Lync client or server (and it will as soon as it's a full conference) you may see trouble.
http://community.polycom.com/t5/VoIP/FAQ-What-Phone-Models-support-the-LYNC-2010-or-LYNC-2013/td-p/6930
UCS 5.0.0
Note: The support for Lync video calls with UC Software 5.0.0 is limited to the following scenarios when using
Lync 2010:
In Lync 2010 environment Point-to-Point video calls between VVX 500/600 IP phone and another VVX 500/600 phone is supported.
Point-to-Point video calls between VVX 500/600 and
Lync Client 2010 are supported.
Video Call transfers and Call forward from Lync Client party to another user with VVX 500/600 or vice-versa are supported.
Video sessions between a registered remote user and a video capable in-premise enterprise user (VVX 500/600 or Lync Client) are supported.
Video call sessions between federated users with endpoints as VVX 500/600 or Lync Client are supported.
Video calls in Lync 2013 environment are
not supported due to lack of support to H.264 or RTV in UCS 5.0.0.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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 Suresh wrote:
 > Thanks for following up on this.
 >
 > This bridge works with 6.1 app server and we are trying to use the same stuff
 > for 8.1 app server too. No, we are not using XAConnectionFactory.
 >
 > Suresh
 >
 > Dongbo Xiao <[email protected]> wrote:
 > >Is there any chance that the JMS connection factory on the MQSeries
 > >side is a XAConnectionFactory?
 > >
 > >Suresh wrote:
 > >
 > >> I am using the debug options (-Dweblogic.Debug.DebugMessagingBridgeStartup="true"
 > >> -Dweblogic.Debug.DebugMessagingBridgeRuntime="true") in my stratip
 > >script,
 > >> but, thats the maximum stack trace I can get. I am using jms-notran-adp.rar
 > >for
 > >> both QOS. Bridge is working fine when I use Exactly-once and repeatedly
 > >getting
 > >> the same message when I use Duplicate_okay. My destination queue is
 > >not able to
 > >> ackowledge the messge to the sender.
 > >>
 > >> Here I am giving nodes from my config.xml
 > >>
 > >> <MessagingBridge AsyncEnabled="false" BatchInterval="40000"
 > >> Name="MQSeries WebLogic Bridge"
 > >> QualityOfService="Duplicate-okay"
 > >> SourceDestination="MQSeries Inbound Destination" Started="true"
 > >> TargetDestination="WebLogic Inbound Destination" Targets="myserver"/>
 > >> <JMSBridgeDestination
 > >> AdapterJNDIName="eis.jms.WLSConnectionFactoryJNDINoTX"
 > >> ConnectionFactoryJNDIName="jms.InboundMessageConnectionFactory"
 > >> ConnectionURL="t3://myserver:7001"
 > >> DestinationJNDIName="jms.InboundMessageQueue"
 > >> DestinationType="Queue"
 > >> InitialContextFactory="weblogic.jndi.WLInitialContextFactory"
 > >> Name="WebLogic Inbound Destination" UserName="username" UserPassword="pwd"/>
 > >> <JMSBridgeDestination
 > >> AdapterJNDIName="eis.jms.WLSConnectionFactoryJNDINoTX"
 > >> ConnectionFactoryJNDIName="cn=MQ_BROKER_1,ou=inboundConnectionFactories,ou=mqseries,ou=jms,ou=Systems"
 > >> ConnectionURL="ldap://ldapServer:389/o=myroot"
 > >> DestinationJNDIName="cn=queue2,ou=queue,ou=mqseries,ou=jms,ou=Systems"
 > >> InitialContextFactory="com.sun.jndi.ldap.LdapCtxFactory"
 > >> Name="MQSeries Inbound Destination"
 > >> UserName="cn=admin,o=myroot" UserPassword="pwd"/>
 > >> <Application Name="jms-notran-adp"
 > >> Path="C:\bea\weblogic81\server\lib" StagingMode="nostage" TwoPhase="true">
 > >> <ConnectorComponent Name="jms-notran-adp"
 > >> Targets="rdoddapaneni3" URI="jms-notran-adp.rar"/>
 > >> </Application>
 > >>
 > >> Thanks
 > >>
 > >> Tom Barnes <[email protected]> wrote:
 > >> >By the way, if you are looking to improve performance, transactional
 > >> >mode may actually be the fastest. See the JMS Performance
 > >> >Guide white-paper on dev2dev for details.
 > >> >
 > >> >Suresh wrote:
 > >> >
 > >> >> Hi All,
 > >> >>
 > >> >> I am trying to create a bridge between Weblogic 8.1 App Server and
 > >> >IBM MQ Series 5.2 and i am facing issues.
 > >> >>
 > >> >> Bridge works fine if i use QualityOfService="Atmost-once" and i
 > >am
 > >> >getting following error when i use
 > >> >> QualityOfService="Duplicate-okay".
 > >> >>
 > >> >> Error:
 > >> >>
 > >> >> <Oct 16, 2003 6:03:35 PM PDT> <Error> <MessagingBridge> <BEA-200015>
 > >> ><An error occurred in bridge "MQSeries WebLogic Bridge" during the
 > >transfer
 > >> >of messages (java.lang.Exception: weblogic.jms.adapter.JMSConnectionHandle.acknowledge(Ljavax/jms/MessageV).>
 > >> >
 > >> >> <Oct 16, 2003 6:03:35 PM PDT> <Warning> <MessagingBridge> <BEA-200026>
 > >> ><Bridge "MQSeries WebLogic Bridge" encountered some problems in one
 > >> >of its adapters or underlying systems. It stopped transferring messages
 > >> >and will try to reconnect to the adapters shortly. (The exception
 > >caught
 > >> >was weblogic.jms.bridge.internal.MessagingBridgeException.)>
 > >> >>
 > >> >> Any suggestions or comments will be really appreciated.
 > >> >>
 > >> >> Thanks
 > >> >> Suresh
 > >> >
 > >

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Our various social media profiles can be found here: 
- Facebook: [http://www.facebook.com/pages/Enprise-Software/129716737045362] 
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- LinkedIn: [http://www.linkedin.com/companies/enprise-software]. 
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