Portable collection fails

I am trying to do a portable collection on a disconnected workstation. It
is a fairly vanilla configuration with not much configuration done. I
created the portable collector using the wizard in the ZAM manager, copied
the folder contents to a removable hard drive, then plugged the HD into the
target system.
When I run the collector from a command prompt ["COLLECT /D
f:\CollectionData"], it hums for a minute or so, then displays three
identical error messages: "The system cannot find the file specified." and
the prompt is sitting in the current "temp" directory. When I look in the
target data directory, there is an "error.log" file with one line:
"COLLECT2: Directory full: "F:\CollectionData". I tried again using the C:
drive as the target with the same result, except that the error.log file
says that my C:\ drive is full.
I have looked in the documentation, but I see nothing on troubleshooting
this process. Any ideas as to what is going on?
Dennis R. Crowther, CNE
crowther@salud_NOSPAM_.unm.edu

That is the way I originally attempted to run it. I checked again with the
"/M" switch to display the menus. I get the same errors. I see there is an
IR5 for ZAM 7.5 just released - maybe I should try that.
Dennis R. Crowther, CNE
crowther@salud_NOSPAM_.unm.edu
>>> On 9/13/2007 at 7:06 PM, in message
<G8lGi.828$[email protected]>, WoofaJB<[email protected]>
wrote:
> Can you just browse to the director at the command prompt and just run
> COLLECT.BAT without any switches?
>
> It may need a slash after the destination folder name.

Similar Messages

Unable to Load Portable Collection File

Hello, I created a Portable Collector and am trying to load this file into my Zenworks 7.5 (R12) but I keep getting the following error message when I use the wizard to import it:
"There were problems loading 1 workstation inventory files. For details, refer to the Manager event log or the error log file from which you loaded data."
I'm not sure where the Manager event log is nor the error log file that they're referring to. I checked the application and system event logs in MS event viewer but that showed nothing. I resorted to checking the install path event logs and found this in TSCMgrEvent20080617.log:
<EVENT AT="6/17/2008 8:53:55 PM" SEVERITY="Info">
Application Object Info at 6/17/2008 8:53:55 PM on KCAMOM09 by KCAMOM09
Object Deleted
[2.4.100] The object was deleted by another user or process.
Class:"Collection Server"
Name:"KCAMOM09"
Database Persistence Layer Info in CDBPersister::Retrieve at 6/17/2008 8:53:55 PM
Object Deleted
[2.5.9] was deleted by another user.
</EVENT>
<EVENT AT="6/17/2008 8:53:55 PM" SEVERITY="Warning">
ZENworks Asset Management Manager Warning at 6/17/2008 8:53:55 PM on KCAMOM09 by KCAMOM09
Load Portable Collection Failure
[2.8.100] Unable to load workstation inventory file: c:\91DA8A7A-FA60-47D4-9D9D-C8B5CB322DB1.wif.
</EVENT>
I check the inventory from the web console and the computer isn't even listed there. Can anyone shed any light? I've searched the forums and the KB and found nothing at all. I need to get this portable collector up by this weekend...any help would be greatly appreciated!
- Tommy

A couple of things... first, you MUST load a Portable Collection using the same Collection Server as created the Portable Collector. Second, it sounds very much like somehow your Portable.Ini has gotten dinged. That's not a file you can simply edit and save; if you try, ZAM will stop working. It needs to be updated in the File Store before it'll be accepted. That's a security measure to prevent outside influences from altering that file (as others) for nefarious purposes.
Please contact Novell Technical Support and tell them that your Portable.Ini needs to be replaced. They'll send you a good copy of Portable.Ini and set you up with UpdateFS, which will register the good copy in your FileStore.
Another possibility... are you running Oracle instead of MSSQL? It's possible that one or more filenames in the File Store are out of sync with their names in the DB. Oracle being case-sensitive, that's very very easy to do. Again, Novell Technical Support can help you through fixing it if it's true. It's not something that can be simply remedied by oneself.
-- Tim --
Originally Posted by tommytu
I've tried creating a portable collector from the same machine and it seems to not work after installing IR12.
I get the same message if I try to use a portable collector creating from another server (but changing the collectionserverOID in CPS.ini). Will this work? is there something else I have to change?
I've noticed that when I create the portable collector, I only get the following files:
checkpath.exe
collect.bat
coptset.kb
cps.ini
disk1.tsz (4.4 megs)
end.bat
fec.kb
findst.exe
ignore.dat
lastprog.dsk
logappnd.exe
pextract.exe
setcwd.tem
spacew32.exe
udf.kb
zamstr.bat
When I run this collector, I get a "COLLECT2.BAT is not recognized as an internal or external command."
The collector that works has a bunch of other files including collect2.bat
Any ideas?

Compressed PDF Dictionary Entry w/ Portable Collections in PDF 1.7/Acrobat 9.0?

First of all, I apologize if this is in the wrong forum, but I thought it could potentially be tied into the SDK.
Anyhow, I am in the process of writing a program for verifying PDF file structure and whether or not the file adheres to the current spec. A current issue I have encountered is a seemingly compressed PDF dictionary entry inside the PDF file. This seems to only occur with files that use Portable Collections, and the strange thing is that the beginning of the entry is in plaintext, but then it gets compressed somewhere along the way (with no corresponding /Filter entry). Of course Acrobat 9 reads the file without issue, but I cant for the life of me discern what compression is actually being used. Any help was to what is actually occurring here would be most appreciated.
Here's an example (converted from hex to ascii so some of the caracters may be incorrect):
<</Subtype/XML/Length 2986/Type/Metadata?W}pT????&???$?_?8]7~??6??kM??}Y?l $!?20??
Raw string:
0D3C3C2F537562747970652F584D4C2F4C656E67746820323938362F547970652F4D65746164617461AC577D70 54D515DFCD269B0F1C24885FE9385D377E00F336EFFB6B4DA2D97D59126C202421093230BEC
As you can see, the dictionary entry begins in cleartext and then gets compressed along the way. This doesn't seem to be Ascii85 and couldn't be Flate, right? So does that mean that it is run-length?
Thanks!

Can you please provide an actual PDF with this?

RME 4.3.1 Inventory collection failing for cisco 3925

Hi,
I've a customer having LMS 3.2 and RME 4.3.1. He has 14 Cisco 3925 routers out of which inventory collection for 2 fails.
Router IOS is: c3900-universalk9-mz.SPA.150-1.M.bin".
Can someone suggest what might be going wrong? Attached is the IC_Server log file for reference.
Thanks in advance,
inner_silence

Hi,
Here are the exception found from the log :-
[ Fri Mar 18 16:28:24 EDT 2011 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 10.103.251.12 is
java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
    at java.lang.Thread.run(Thread.java:595)
Caused by: com.cisco.nm.xms.xdi.ags.system.CollectionFailed: java.lang.StringIndexOutOfBoundsException: String index out of range: 2
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.EnergyWise_HelperMethods.getDeviceEnergyWise(EnergyWise_HelperMethods.java:72)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.EnergyWiseAGI_ENERGYWISE_Mib.g$eval(EnergyWiseAGI_ENERGYWISE_Mib.java:51)
    at com.cisco.nm.xms.xdi.ags.EnergyWiseAGI.g$eval(EnergyWiseAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
    ... 1 more
[ Fri Mar 18 16:28:24 EDT 2011 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,761, Collection failed for the device : 63
com.cisco.nm.xms.xdi.ags.system.CollectionFailed: java.lang.StringIndexOutOfBoundsException: String index out of range: 2
Kindly check if the your device is running the required IOS on the device as per the device supported list :-
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html
There are two 3925 listed with different versions :-
Cisco 3925 Integrated Services Router   --> 1.3.6.1.4.1.9.1.1042 --> 15.0(1)M [RME]. if this is your device then upgrade to
3925 to 150-1.M2
and
Cisco 3925E Integrated Services Router --> 1.3.6.1.4.1.9.1.1144 --> 15.1(1)T
Thanks,
Gaganjeet
If this post answers your question, please click the "Correct Answer" button

Inventorycollection ENTITY_Mib:device sensed but collection failed

Dears,
It appears in LMS 4.2, Inventory Collection, is trying to query some POE MIB or MIB entries that older devices don't support.
This makes devices fail saying: 'device sensed but collection failed'
My biggest issue is that RME categorically bins all device data already collected, making the device disappear from inventory reports.
Rather than test if a mib is supported it just assume it is there. !!!!??? (what about some backward compatibility?)
BugId CSCub09829 describes the issue:
I was able to fix the issue for some older 3750's with package LibInventory ver 3.6.1, but I have several other 'older' device types giving me the same type of error.
Anyone else seeing this?
Anyone got a solution from cisco?
Cheers,
Michel

I heard noises that a fix will be available in LMS 4.2.2.
I really wonder how this got through QA in first place.
Cheers,
Michel

Inventory collection fails for ACE module (RME 4.3.1)

I am trying to collect the inventory and ultimately the configurations for my ace modules. When i try to do an inventory collection I get the error
Device sensed, but collection failed
Anybody have any ideas?
Chris

Post your IC_Server.log.
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com

Device sensed, but collection failed

Attempting to gather the inventory information for a couple of Cisco Catalyst 2950G 48 EI Switches. Ciscoworks had problem gathering information from one of my switches. I checked if there's any differences in configuration, routing, or IOS versions. No differences except for management IP address.
Inventory collection job reported "Device sensed, but collection failed".
Attached is the IC_Server.log for the attempted job.

Hi,
is there any patch or workaround for this problem?
Our customer can not upgrade the firmware on the devices.
Info about devices:
########DEVICE1################################
WS-C4006 Software, Version NmpSW: 6.2(1)
Copyright (c) 1995-2001 by Cisco Systems, Inc.
NMP S/W compiled on Apr 11 2001, 18:10:53
GSP S/W compiled on Apr 11 2001, 15:57:20
System Bootstrap Version: 5.4(1)
Hardware Version: 1.2 Model: WS-C4006 Serial #: JAB044301U8
Mod Port Model      Serial #              Versions
1   2    WS-X4013   JAB044301U8          Hw : 1.2
                                         Gsp: 6.2(1.0)
                                         Nmp: 6.2(1)
2   48   WS-X4148-RJ JAE04251J18          Hw : 2.3
3   48   WS-X4148-RJ JAE0433029Y          Hw : 2.3
4   48   WS-X4148-RJ JAE043302M7          Hw : 2.3
########DEVICE2################################
Cisco Application Control Software (ACSW)
TAC support: http://www.cisco.com/tac
Copyright (c) 2002-2009, Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.
loader:    Version 12.2[120]
system:    Version A2(2.3) [build 3.0(0)A2(2.3)]
system image file: [LCP] disk0:c6ace-t1k9-mz.A2_2_3.bin
installed license: ACE-08G-LIC ACE-SEC-LIC-K9
Software
Thanks
Sandro

Install of CS 5.5 Master Collection fails on Win 7 x64 Professional

This is happening after a clean install of windows with no other adobe applications installed.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 15 warning(s)
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.5E7348P-1017rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\AWHITT~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\AWHITT~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp6552520409" Error 5 Access is denied.(Seq 74)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 74)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

Do the apps run? if so, there is nothing to worry. The issues with Flash Player/ Adobe AIR are a known issue with a version conflict if newer versions are already on the system. They do not affect the otehr programs. If the programs do not run, then we may need more info...
Mylenium

Standard Data Collection Failing with Error ORA-04054: database link does not exist.

Hi Gurus,
When I am running Standard Data Collection in ASCP(APS) instance R12.1.3, its failing with error : ORA-04054: database link does not exist.
There is no such Database link exits which is showing in above error.
Also the database link name in the above error is not profile values in the database.
I think, concurrent might be fetching this database link name from some tables related to plan.
I am not having much knowledge about how this ASCP/APS works.
Need your help to resolve this issue.
Thanks,

Hi,
ASCP Collections looks at the dblink from instances definitions from.
1. Responsibility: Advanced Planning Administrator
2. Navigation: Admin > Instances
You may review the note in support.oracle.com - Understanding DB Links Setup for APS Applications - ASCP and ATP Functionality (Doc ID 813231.1)

Data collection failing

LMS 4.1 W2k8 R2
I recently installed 17 stacks of 3560V2 switches at a site and added them to LMS4.1. What I have found is that data collection is failing for all but the top switch in the stack. In other workds, in some cabinets I may have 4 switches connected back to a 6500 core. Data collection succeeds for only the switch connected to the core. UT info is not collected for the switches that fail data collection.
If I go to the device status dashboard I see that I have data collection succeeding for 56 devices and failing for 96 devices. For the devices that fail some are listed as unreachable and others as never-reachable. In either case, the following is suggested as a resolution:
Verify the following :
1. Device is reachable using ping.
2. Verify that DCR is configured with correct credentials for the device.
These devices are reachable. Inventory collection is succeeding. If I test reachability in device center I get successes across the board - even for SSH, though no username is specified in DCR so I can't see how that works.
The 17 stacks I just installed are configured as clusters in those cabinets that have more than 1 switch. However, they are not managed as clusters by LMS. They all have IP addresses. I just use clustering to facilitate bouncing around a stack from a telnet command line.
I deleted one of these switches and re-added. Now ping, HTTP, SSHv1 & v2 succeed in device center - but everything else fails. When I run a credential verification job on this switch it reports SNMP read and write success, telnet & enable success, and SSH "no value to test". The credential verification results are as I would expect.
I am at a loss at this point. How do I troubleshoot the data collection issue?
-Jeff

I found the answer to my particular problem here:
Campus Manager and cluster-member switches

Config collection fails occasionally in LMS 4.2

Hello,
In recently installed LMS 4.2 archive collection is failing from time to time for random number of devices with error:
      "Execution Result: CM00139 Could not archive config Cause: Action: Verify that device is managed and credentials are correct. Increase timeout value, if required."
     We have sceduled config collection job to run every day. Credentials are ok. The LMS data is restored from LMS 3.2. Timeout seeting is the same as in LMS 3.2 and we never had this problem before.
     Somtimes it is working for 10 days correctly, and then one day it is not successful for 70 out of ~150 device. Then t is successfull for few days, then again fails for 86 devices. Collction is scedueld in the evening so devices are not overloaded, nor there is some other job in LMS running at the same time.
     Any ideas?
     Thanks,
     Marija
I

The following did resolve my issue
The bug is fixed in the one of the latest device packages for LMS, SharedSwimIOS.RME525.v2-13-3. The release notes for it is here: http://www.cisco.com/web/software/283418817/118429/SharedSwimIOS.RME525.v2-13-3.readme.txt
Before applying that device package update, the following prerequisites need to be met:
- LMS 4.2.5
- MDF 1.92 (or higher) update : https://software.cisco.com/download/release.html?mdfid=284259296&flowid=37207&softwareid=283716219&release=Mdf.%201.92&relind=AVAILABLE&rellifecycle=&reltype=latest
- LibSwim.RME525.v2-13-1.zip & SharedDcmaIOS.RME525.v5-1-2.zip device packages already installed. Those two files and the SharedSwimIOS.RME525.v2-13-3 file can be found here: https://software.cisco.com/download/release.html?mdfid=284259296&flowid=37207&softwareid=283418817&release=AutoDev%285.8%29&relind=AVAILABLE&rellifecycle=&reltype=latest

Management Data Warehouse Data Collection fails due to login failure

Hello,
I am trying to set up a Management Data Warehouse on a server other than the one I want statistics of. Unfortunately, each upload fails because the data collector upload job cannot log onto the warehouse server. For some inexplicable reason the process is trying to log on using domain\serverName. Obviously no such user exists, and the process fails. Below is the error message I see in the logs:
Description: An error occurred with the following error message: "An error occurred while verifying the result set schema against the output table schema. The data collector cannot connect to the management data warehouse. : Login failed for user 'domain\server name$'.".
Any help would be greatly appreciated.
Thanks,
Zachary

http://technet.microsoft.com/en-us/library/bb677211.aspx says
The data warehouse is installed on a different computer from the data collector. Probable causes are network connectivity problems or an unavailable host server. This error only affects upload packages.
Handling: Because there is no advance notification about a server shutdown, this error cannot be anticipated and handled automatically. The error is logged and after a brief interval, the upload is restarted. After four unsuccessful upload attempts, the collection set is disabled and its state is written to the execution log.
Note:
Any data that is collected while the collection set is running is kept and accumulated. If the upload package can connect to the data warehouse, the accumulated data is uploaded.
Blog: http://dineshasanka.spaces.live.com

LMS 3.2 RME 4.3.1 Inventory collection failing for switches

I have 6 switches that inventory is failing for. They do run the 12.2(33)SXI3 software but I have the CSCtb16925-1.0 patch installed. I've tried to increase the SNMP timeout for the devices but they still fail.
Ideas?
Chris Jasztrab

You did not properly increase the SNMP timeout. Go to RME > Devices > Device Management > RME Devices, and edit the attributes of the device in question. Perform an inline edit. Click on the device name, then change the existing SNMP timeout value to 10. Then save your changes, and apply them on the previous screen. Then inventory collection should work.

LMS 3.1 Inventory Collection fails

I have the same problem as the following post:
https://supportforums.cisco.com/thread/176673?tstart=0&viewcondensed
Also, LMS fails inventory collection every time. I click on the "failed" link from LMS Portal, but the page never comes up detailing why it has failed. This is after I fixed an issue with group policy overwriting the "Logon as batch" setting for casuser. Everything appeared to be up and running normally again, when I noticed the next day that inventory polling/collection is failing. pdshow attatched.
The following error message continues to show up in the rme_ctm.log file:
[ Tue Feb 22 07:40:55 CST 2011 ] URN_NOT_FOUND : urn "JRM" : Not found !!
The last entry in the CTMJrmServer.log file is:
[ Thu Feb 10 10:52:55 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.jrmwrapper.server.CTMJobManagerServer,publishDaemonOk,99,Called CreateReady file. Return Value 0
I've been blindly trying to chase this down and getting nowhere.

/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
Hi ,
Great ..
The issue was this Port was blocked 47001, which was blocked . what we did will skip that Port and
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
the ctmregistry should have EssentialsDM on a new port, and the conflict should not reoccur.
Thanks--
Afroj

VCloud Usage Meter - Collection failed

Hi,
Something odd going on with our UM 3.1. Collection was working until a few days ago, where after the 7am one it failed and has failed ever since, complaining it can't login due to bad username/password. The user is a domain account, the password is correct (even reset it to the same one), however if the Web interface, if I try to edit it, under Products (vCenter Server), I get the same error. I deleted it from there but now can't add it since I get the same error:
"could not connect to the vCenter Server: IPADDRESS; com.vmware.vim25.InvalidLoginFaultMsg: Cannot complete login due to an incorrect user name or password."
Tried creating a new service account in the same OU in AD and add it to the web interface but get the same error. Both accounts are present in the UM's Permissions in vCenter, with Read-Only access.
vCenter's Events show "cannot login domain\account@IP" (different IP, this one is for the VM, not the vCenter as the one above).
LDAP settings in the Web interface are blank, as was the case.
No changes were made to the server or VM in between 7am and 8am when this first started.
Hoping someone's seen this before and can help, I've ran out of ideas.
Thanks in advance,
Dan

This issue also got resolved some times back but didn't got chance to share the steps which helped me.
The issue was with my dns entry in /etc/resolv.conf file of the usage meter server. The DNS servers were correctly specified in this file but the search path was missing.
We were adding all our vCenter Servers to usage meter using the FQDN and due to the missing search path usage meter was unable to poll to these vCenter Server.
I added "search xyz.com" to the /etc/resolv.conf file and restarted the network service once and bingo the usage meter start collecting the stats from vCenter server.

Portable collection fails

Similar Messages

Maybe you are looking for