Power Manager crash with with Explorer searches

Question

Hi,
I had the same problem with ver. 6.07 repeating over and over again during last few days. It started when I switched the Explorer file search parameter from "search file names only" to "search file names and content" (Tools > Folder Options > Search > ...).
This morning I switched back to "search file names only" and  no crashes so far...

Answer 1

The steps to reproduce the error are those I outlined above; the issue reproduces on my equipment 100% of the time.  With the system booted and running normally:
1)  Click the taskbar's 'Start' button.
2)  In the 'Search programs and files' textbox, enter any two characters (e.g. 'ab')
3)  A Power Manager dialog is displayed stating that "Power Manager has stopped working...To search for an update that will resolve this issue, click Next..."      
4)  Click 'Next'.  A Power Manager dialog is displayed stating "No update exists to resolve this problem."       
5)  Click 'OK'.  A Power Manager dialog is displayed stating, "Lenovo is constantly working to improve driver and software quality.  Unfortunately, we did not identify a solution to this issue at this time.  It is recommended to send an Error Report to Microsoft to help track the resolution to this problem.  Click Next to report this problem    
6)  Click 'Next'.  A Windows Explorer dialog is displayed offering three options: a) 'Check online for a solution and restart the program', b) 'Restart the program', and c) 'Debug the program'.  There is also a 'View problem details' button.    
7)  Clicking the 'View problem details' button yields the following
Problem signature:
  Problem Event Name:                        APPCRASH
  Application Name:                             explorer.exe
  Application Version:                           6.1.7601.17567
  Application Timestamp:                     4d672ee4
  Fault Module Name:                          ntdll.dll
  Fault Module Version:                        6.1.7601.17725
  Fault Module Timestamp:                  4ec4aa8e
  Exception Code:                                  c0000005
  Exception Offset:                                000000000002b1ed
  OS Version:                                          6.1.7601.2.1.0.256.48
  Locale ID:                                             1033
  Additional Information 1:                  85ea
  Additional Information 2:                  85ea31b15d038786abb000c0d9d9269c
  Additional Information 3:                  b4bd
  Additional Information 4:                  b4bd3537dddea6bb1063e81566f4d641
Clicking the 'Check online for a solution and restart the program' yields no solution; it simply restarts Windows Exporer.
If you want someone to 'provide a crash dump', you'd be wise not to assume they have the requisite knowledge to perform such a task.