PR Cancellation Issue in iProcurement

Hi,
My issue is:
I've raised a PR on 21st and the PR was in approval flow in AME. It sent out an approval mail to one of the approver but he did not respond on it. In the mean time, I cancelled the PR. However, the approval workflow did not stop . After few days, it displayed time out error and sent out another approval mail to the approver.
This causing lot of confusion.
Can you please help me in answering why this happened and what can be the possible solution for this?
Thanks

See metlalink note for R12 AME Requisition Cancellation Errors: POR_AME_REQ_WF_PVT.Process_Beat_By_First Related [ID 1091262.1]
It talks of cancel actions against AME Requisitions resulting in an active notification for the Approver. Go thru' the note and apply the patch mentioned.
Hope this answers your question,
Sandeep Gandhi

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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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