Pre-ordered Book disappears

Several days ago, I pre-ordered the mystery This Body of Death by Elizabeth George at the price of $14.99. Yesterday, after seeing a hard copy edition in a local bookstore, I launched iBook to check on the status of my order. The book is not listed among my purchases nor did it appear earlier this evening when I did a search for books written by Elizabeth George.
Anybody have a similar experience?

Yeah, that was my point.  If it downloaded to his I tunes, the pad wouldn't have it, and apple thinks they already sent it.  If that is what happens, all he needs to do is sync.  But I wonder if it downloaded yet at all.
I preordered a book some time ago, and do not remember if the download was automatic.  I do remember thinking it was over due, and then poof, it was there.     You may have to visit the store to trigger the download.

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