Pre ordered from att and apple?

I have been trying to pre-order the iphone 4 yesterday forever and I finally got it from att but no email or anything and didnt show up in the order status. Now it is showing up in the order status. I didnt think the order went through so I kept trying with apple and i eventually got it and its being delivered on the 24th but will they both come? Will it effect anything that i ordered from apple and att. Oh and also in the order status on apple it says Custom Configuration? Does that have anything to do with it? And for the order date on apple it says 6/15 and on att it says 6/16. Please respond with answers and thanks in advance.

I meant pre sign for the order delivery when you pre order through att. Do they give you a option to do that because i am not sure i will be home.

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To all who ordered from att, and not getting emails, sold out.

ok so i ordered my iphone 4 from att.com at approx 630 this morning..i used my visa debit card...there was a $1 hold on it followed shortly by the cost of the phone for me which was $422 after taxes since i wasnt eligable for the the early upgrade..well i have a order number and it shows up on the order details and everything but i never recieved a email confirmation like others mentioned they havnt recieved..i called att and told them what was going on and the customer service rep, who was the most helpful rep i have ever delt with in all honesty, said that the order was processed and that my order should be on time..she told me that their servers or what not are backed up and it might take a while to get the confirmation email and not to worry everything was ordered fine. she also confirmed the "rumor" about att being sold out of pre orders..she told me that anyone who ordered their phone after 430 eastern time would not recieve their iphone 4 on time, and would recieve it after june 25...
glad waiting up was worth it for me at least...just thought i would let you all know what i was told

I received my order confirmation email around 5:13 AM EST this morning from AT&T. Unfortunately, I entered my PIN incorrectly to transfer/port my VW number. I was told by an AT&T representative around 10:30 AM that my order would not be processed until the PIN was resubmitted correctly. My port status was finally confirmed around 2:30 PM. As of now my order status is "in progress" with all "quantity ordered"s. I'll have to call in and confirm that my order will be delivered on the 24th!

Accidentally PreOrdered iPhone 4 from ATT and Apple

Anyone have any idea how the Apple/ATT transfer of information works? Am I going to receive both phones? Am I going to be charged an extra $500 for one of the phones or am I going to get both for $200?
I called ATT and the customer service guys seem to have no idea what's going to happen.
Message was edited by: dtiesling

Cancel one order. I had the same situation and I called AT&T and cancelled my order. If you want to keep your AT&T order Apple has an easy way to cancel online, just go to Store --> Account --> Order Status, select your status and choose "Cancel Order" at the top right. Just make sure you are confirmed for one.

Pre-order from Apple??

Hello
I was just wondering
I pre-ordered my iphone4 on apple, not verizon because the site was not working for me all night
Is there a difference in price if you get if from apple?
and I just read some discussions and people were saying they r getting their iphone on monday... ***?
mines coming on thursday
so my real problem is that I was waiting for the pre-order day since the announcement on 1/11/11 and was up until 12 just to order this **bleep** phone, which i couldn't in verizon because the site wasnt WORKING and now I have to wait longer???
anyone see the problem here?

Oojin wrote:
Hello
I was just wondering
I pre-ordered my iphone4 on apple, not verizon because the site was not working for me all night
Is there a difference in price if you get if from apple?
and I just read some discussions and people were saying they r getting their iphone on monday... ***?
mines coming on thursday
so my real problem is that I was waiting for the pre-order day since the announcement on 1/11/11 and was up until 12 just to order this **bleep** phone, which i couldn't in verizon because the site wasnt WORKING and now I have to wait longer???
anyone see the problem here?
Too much coffee? We will all get out phones, it will be okay. Step away from the ledge.
And If you got the iPhone from Apple, it was 50 bucks less.

Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please.

Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>

Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan

On my ipad mini, when I delete an email from the inbox (and it goes into Trash), it immediately deletes that email from the server (ATT/Yahoo). I've called support for both ATT and Apple and can't find a way to have the emails remain on the server.

On my iPad Mini, when I delete an email from the inbox (and it goes into Trash), it immediately deletes that email from the server (ATT/Yahoo). I've called support for both ATT and Apple and can't find a way to have the emails remain on the server.
My husband and I share an email address and if he misses a day checking email on his notebook, he doesn't receive the items that I have sent to Trash on my iPad Mini.
Appreciate suggestions.
[The curious thing is, if I "move" the deleted emails from Trash on my iPad Mini into the Inbox, I can go to my notebook, open my online email and they are back in my ATT/Yahoo Inbox.]

Is your Yahoo account set up as POP3 or IMAP?

HT201328 after unlocking from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this . Any ideas?? TKS Sandro

after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
Itunes displays a message saying "there is no SIM installed in the phone you're trying to activate" even if there is the same SIM that was working minutes before.
The SIM works on a different phone I tested it.
Any ideas?? TKS Sandro

“Could Not Activate EDGE” error message Update ...
Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
When I’m next to my partner, trying to access the same feature, his iPhone is just so fast. Mine hangs up, draws out and finally I get the error message, “Could Not Activate EDGE”. I am updated to version “1.1.4(4A102)”. New (refurbished) iPhone direct from Apple.
I remember reading a while back about some problems others had when they upgraded to from 1.1.3 to 1.1.4. I never had those problems, but it sure looks like they may have started. Does anyone remember what the problems with 1.1.4 were, what was done if anything to correct them, and best of all any suggestions?
By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
Thanks
Joe

How can i cancel order from HONG KONG apple Online Store? i tried to call the customer service hotline in 1/11/2013 (3pm to 6pm) and no any apple specialist reply and answer me? How can i do now ? Pay for useless????

How can i cancel order from HONG KONG apple Online Store? i tried to call the customer service hotline in 1/11/2013 (3pm to 6pm) and no any apple specialists reply and answer me? How can i do now ? Pay for useless?

You may also be able to access https://store.apple.com/ in Safari, log into your account, and review recent purchases (and cancel any that haven't shipped yet).

Pre-ordering iPhone 6 and keeping the same number.

Hi,
I currently have an iPhone 4S and want to pre-order the iPhone 6 for delivery as it saves me going to the apple store to just be told they're sold out. I want to keep my same mobile number is this an option on pre-ordering from the apple site or do I have to go via my mobile company and order a sim / or iPhone from them.
Hope this makes sense.
Thanks
Laura

With the major carriers - AT&T, Verizon, Sprint, and T-Mobile in the USA - the phone is shipped with a SIM card keyed to your current number. When you activate the phone after receiving it, service automatically transfers to your new phone, without having to contact your carrier.

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

My Super smash bros Wii U pre order because i pre ordered in store and placed a $5 deposit

Let me share what I was told when I arrived at best buy store. By the way I will file a complaint to corporate about this and will see about filing it to better business bureau... I pre ordered my smash brothers bundle in store ( couldn't do it online because there are issues with my account for a year now and after numerous calls to fix it which I have been given so many ticket numbers,best buy just cant fix their own mistakes). I arrive at the store to pick up my pre order and the employee responds with a dissapointing tone"don't tell me you preordered the bundle." the employee just walks back and forth. She then asks her co-worker which she then tells me "we don't have your preorder...we only filled orders for the people who preordered online and fully paid the game." I asked for a manager and told him this is the second time best buy has messed up my pre orders and provide me with poor service. He then says that they only filled the orders from online purchases and who paid in full which makes me feel like I didn't matter only because I placed a $5.00 deposit to guarantee my copy.overall I received poor customer service, he did not own the situation and didn't offer at least some type of compensation to a "former" loyal elite customer. In general, best buy has given me poor service throughout the year by not fixing my ability to order online for a year, messing up my pre order of Mario kart 8 by charging me for the free $10 gift card which was supposed to be free for pre ordering the game and then refusing to give me a refund for the $10 charge, and finally telling me that even though I pre ordered, because I didn't pay the bundle in full I don't get my copy at all... Not even a phone call,common courtesy to notify me. This is it! Best buy will never get business from me and I will never recomment it to anyone. Amazon on the other hand does everything right, and owns the situations and strive to make things right.Amazon is now my go to for shopping all electronic and entertainment needs. Amazon even allowed me to place a new order for the bundle and will receive it next week versus best buy saying " we don't know when we will get them." In short I cancelled my pre order from best buy and took my business elsewhere. Finally when I asked the supervisor for corporate's contact information, he refused to provide it. Now I need to check online and hunt down that information

Hello redrevolver4,
Thank you for pre-ordering from Best Buy, and thank you for sharing your experience with us. We as moderators on the forum work at the corporate office, and I am happy to talk to you today.
Reading through your description of events I can certainly understand why you would be disappointed. It is not our intent to leave any customers out when they pre-order a product with us. While we are working to fulfill our in-store pre-orders that were not yet completed, I can also understand your desire to cancel the order and go where you could get an order shipped out to you. I am sorry that was not us this time.
I will certainly document your feedback so that we can learn from it and ensure that our stores are adequately equipped to fulfill orders as our first priority, but provide all care and courtesy when things don't go quite as intended.
I did have one more question for you, though, and I will be sending you a private message with that. Please watch for that message from me shortly.
Thank you,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Pre-order points missing and pre-ordering problems at the store level.

Hi
During the week of July 6th-July 12 there was an ad for pre-ordering certain movies and getting 100 bonus points for each movie. On July 12th I pre ordered Rio 2, The Amazing Spiderman 2, and Transformers:AOE (Steelbook edition). The employee was able to successfully pre-order Rio 2 using the provided in store pre order card but had difficultly pre ordering Spiderman 2 and Transformers. Rio 2 and Spiderman 2 had set release dates while at that time Transformers did NOT have a release date until recently. These pre-orders were done in three different transactions.
Picking up Rio 2 on 7/15 was not a problem. The employee did an exchange in the system. The 100 bonus points never posted.
The Amazing Spiderman 2 had a lot of problems. The employee thought I already bought it and picked it up on 7/12 when I went to pick it up on 8/19 (the release date). At the time of the pre order purchase, there was no announcement of the BB exclusive Magno pack for the same price as the regular blu ray release. Again the employee did a return/rebuy. This employee also stated that the employee who processed the pre-orders Spiderman and Transformers did it incorrectly since it looks like she did it as a normal transaction instead of a pre-order. The points have yet to be posted.
Transformers: AOE (Steelbook edition) now has an official release date of 9/30. My question is will the system allow for employee to process the pre-order pick up since it is outside of the 45 day window? I am hoping it won't be but seeing how the employees have been processing pre-orders incorrectly when picking them up I expect problems when doing so.
I have also noticed a price drop for transformers (6760435) from the time I pre-ordered it on 7/12. Will the employees be able to adjust the price and give me the difference?
Not all stores carry the pre-order cards making this a difficult process for everyone (it takes me on average 30 minutes to pick up 1 pre-order instead of in and out within 5 mins like usual) because someone didn't do it correctly the first time. So my question is, how should employees process a pre-order if there is NO Pre-Order card in store?? I would love to continue to pre-order at best buy, but am getting tired of having employees screw up my pre-order.

Hello ITDEFX101,
Pre-ordering your movies during these 100 My Best Buy™ Bonus Point promotions is a great way to ensure that you are able to get your hands on some great movies as soon as possible after release, while simultaneously earning extra points. It is regrettable to hear that your pre-order experience with Rio 2 and The Amazing Spiderman 2 were not as smooth as we strive for these processes to be, and in the end, you state you didn’t even get the bonus points you expected.
Using the information you registered with the forum, I was able to review your pre-orders for all three movies, as well as your My Best Buy™ account. Sadly, it does appear that there may have been some issues with your pre-orders, and I would like to address these with you privately, especially concerning your pre-order for Transformers: Age of Extinction. I am sending you a private message, which you may view once you’ve signed into the forum and clicked the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.

I pre-ordered an album and it wouldn't download so i need to know how to get a refund

i pre-ordered an album and tried to down load after the release date. it wouldn't down load and i wasn't able to get a refund. please advise.

Hello techmo200,
Follow the steps outlined in this article to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Pre ordered from att and apple?

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