Premiere Elements 8 - Audio Stops

Hey all,
I'm working on a video for my YouTube channel and when I try to play it in Premiere (in the timeline or in the preview window) the audio cuts off around 1:04. It's an MOD file that I recorded with a Canon FS200 camcorder. My computer is a Dell Inspiron 531S running Windows Vista Home Premium Service Pack 2. I've replayed the same file on the camera itself and in Windows Media Player and I heard the audio all the way through. Any help would be greatly appreciated.
Thanks in advance!
Alex

How fast is your processor and how much RAM do you have? Have you freshly defragmented your hard drive?
When you shot your video, did you ensure that it was shot in XP mode?
When you started your Premiere Elements project, did you select the project settings for a Hard Disk standard definition camcorder?

Similar Messages

Premiere elements 8 - Audio stops midway through timeline playback

Hi Everyone... I am editing together a series of mp4 shots with a separate mp3 audio soundtrack. The audio from the vid shots is turned down or off and the music is on the soundtrack channel....
I am on an HP Notebook w/4 gb ram, windows-7 64bit, 320 gb hd, 2.64 ghz processor... I dont have many problems with the video, its slow occasionally, but generally has worked fine.
The audio was working fine for a while, then one time when i rendered down a rough version, i noticed the audio stopped mid way through the playback. Before that, it was working fine. So i went back into the editor and sure enough the audio was stopping mid way through there too. I also noticed that the sound from the video shots continued to work fine, only the music would cut off. since then, nothing i do restores the audio.
I've viewed the audio wave form, everything is there, it looks fine.
Any thoughts? And thank you so much for any assistance!
//DJS

Also note that the program must conform and create peak files for certain media files when you first add them to your project. (You can see the progress in the lower right corner of the interface.) If you interrupt this process and try to work with these files before they're completely conformed, they may only be partially conformed and you get only half the audio.
Try clearing the audio from your Project panel (from the right-click option) and then re-adding it to your project -- making sure to allow the program to completely conform the file before you start working with it.

Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files

I dowlnloaded Premiere Elements 4, and when I import mp4 files, the video plays but the audio will not. I've also tried to import .mov files, and an error message pops up that says "Codec missing or unavailable." I downloaded the latest version of Quicktime, but that didn't change anything. The files will play back on the video camera, but I"m having trouble with them on my computer. The audio on the mp4 files plays in Quicktime, but not the video, and vice versa when I import them into Elements. Any suggestions?

Does Quicktime Pro also edit .mov files on a PC?
Date: Wed, 27 Nov 2013 07:53:14 -0800
From: [email protected]
To: [email protected]
Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    created by Steve Grisetti in Premiere Elements - View the full discussion
Premiere Elements 4 pretty much works with tape-based digital video. That would be video from a miniDV or HDV tape-based camcorder. It doesn't handle other formats very well.
If you plan to edit MP4s, you definitely want to upgrade to a more current version of the program. If you can't install a current version of the program, you may need to address issues on your computer (such as an outdated operating system or underpowered hardware configuration).
Short of that, you could buy Quicktime Pro from Apple for $29. It will edit MP4s, even on a PC platform.
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"Adobe Premiere Elements 13 has stopped working"

I got a copy of Premiere Elements 13 on "Black Friday" (one month ago). I am using stabilization and sometimes get "Adobe Premiere Elements 13 has stopped working". I have been guessing at the problem and run several experiments - one being; stabilize a clip in it's own project and create an MP4 to use in the final project. The latest clip seems to render fine, but crashes on playback (sometimes this happened on version 12 but not so consistently and often. I'm running 64 bit Windows 7 Home Premium, with 6GB RAM, 3.30GHz, Intel Core i3 - 4 core processor. I use two monitors with the built-in video hardware. Rendering max's out all four cores while stabilization taxes the RAM. Where can I look to find out more details about this problem (only guessing with anything less)? Thanks for the help.

Ray
Thanks for the reply with further details and results.
The generalization is that you (manually) or the project (automatically) sets the project preset to match the properties of the source media.
But, if you have more than one format to import, you can still import that "atypical" format into the project (a project cannot have more than one project preset). But, the Shake Stabilizer will not stabilize it since it's properties do not match the description of the project preset. You can easily understand this by looking at the description of the project preset that has been set for the project and comparing it with specification of your video source. But, I have not yet found that such a situation creates a project/program "stopped working" as in shutting down the project/program.
I suspect a major factor when you run into a Shake Stabilized induced project/program shutdown is computer resource demands of the feature for the video which is requiring the stabilization. And, I have found that the stabilization times can be long.
Consequently, if the Shake Stabilizer does not cause the project/program to shutdown when asked to stabilize a video clip (without other effects). I am very guarded in the outcome, especially stabilization times, when the Shake Stabilizer is asked to stabilize a video clip to which other effects have already been applied.
We will looking forward to your results.
Thank you.
ATR

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

Premiere Elements 10 has stopped working

Actually it has not worked yet.
I just installed the Premiere Elements 10 - again, followed all the details.
My laptop is Acer Iconia 6102 dual screen touchbook
Windows 7, Intel Core i5 CPU M480@ 2.67GHz, sys mem= 4gb
Toshiba MK6465GSX disk drive, Intel HD Gaphics
The computer is new.
The dialogue says that Premiere Elements 10 has stopped working and will shut down.

This machine has only the one drive listed, nothing hidden. 512 gb free, removed some unecessary files. I did manual updates for the hardware and all software, everything is up to date. Went through the preceeding steps. There was no need to scan suorce files, I have nothing uploaded. The program will not complete its startup. The splash page pops up,dialogue flashes all the drivers and files being loaded, then quits. Does not open. The Organizer opens, but I still cant get PE to open thru it either. My computer wont allow me to change resolution. Could the fact that this machine is touch screen, dual display have anything to do with it? Using up too much resources? The resuorce monitor is idle @ 0. My Windows Movie Maker works fine.

Premiere Elements 4.0 stops working when adding a title

Whenever I add a title, it quickly goes to "Adobe Premiere Elements.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
What to do? Thank you in advance for any input on the matter.

Let me premise my responses by, Prem Elem had been working fine and this issue just started not too long ago
Processor: 3500+ AMD Athlon 64 processor
RAM: 1GB Free? Not sure what you mean.
Defrag space: just analyzed. All ok
OS: Vista, not sure if fully updated...need to check
QT: just updated
Camcorder: Panasonic PV-GS80
Proj Settings: Not sure what you mean, "New Project?"
I'll make sure Vista is updated. Thinking about getting more RAM. It does say 1GB for on the "System Reqs" for Prem Elem
Thanks

Starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix?

starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix

Think you are in the wrong forum.
This is the one you'll need.
http://forums.adobe.com/community/premiere_elements
A moderator will come along soon and move your post.

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working.

Nowconfused
I tried to get background information on the video from your camera but all I could find so far is that the camera is probably recording
1080p (1920 x 1080 @ 29.97 or 30 progressive frames per second. What are you (manually) or the program (automatically) setting as the project
preset to match the properties of your video source. See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio even if the fields look grayed out.
How are you importing the files into the Premiere Elements 13 project - with the Add Media/Files and Folders/Project Assets from a computer
hard drive location or are you making a USB connection between the camera and computer/Premiere Elements 13 and using Add Media/Video ..../Video Importer? Could you possibly have changed the way you are importing the files into a project?
Would it be possible for you to send a small sample of one of these .mov files that will no longer import? Maybe in a Dropbox link that you include in a reply?
Do you have any of the older files still available - the ones that did import at one time? If so, will they still import into a project or do they now not import?
More later.
Thanks for the follow ups.
ATR

Premiere Elements 12 has stopped rendering, how do I reactivate.

Premiere elements 12 has stopped rendering my work. How do I reactivate the feature?

GautamBahl
Where are you getting your information on
Try to recreate the preferences for premiere elements
and using the following path to do that.
For windows C:\Users\Usename\AppData\Roaming\Adobe\Premiere Elements 12.0
You are the second one today who seems to be off the path. Either that, or you know of a new approach to "resetting the preference for premiere elements" using the the Logs Folder and Trace Dalabase.txt file in the 12.0 folder in the Premiere Elements 12.0 Folder.
The path that I find is
C:\Users\Owner\AppData\Roaming\Adobe\Premiere Elements\12.0
and in the 12.0 Folder is the following
Windows 7, 8, or 8.1 64 bit
Here you have the Adobe Premiere Elements Prefs file that you can delete. And, if that does not work, you can delete the whole Premiere Elements Folder in which the 12.0 Folder exists.
The Adobe Folder in the above path also contains a Premiere Elements 12.0 Folder which contains a 12 Folder. This particular 12 Folder contents look like this
Even Adobe documentation seem to acknowledge the way to the "preferences" that we are.
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements. html#main_Premiere_Elements_preferences_
even though the document cites an earlier version than 12.
But, I have actually looked at the computer files for Premiere Elements 4 through 12 and see what I am reporting. Have you checked these computer files first hand?
If I am misinterpreting what you and the other person today are posting here, please accept my apologizes but explain the rationale behind your approach.
Thank you.
ATR

Adobe Premiere Elements 11 Playback Stops

I'm using Adobe Premiere Elements 11 on a new HP workstation. I've created several projects without problems. I've recently had some lost media files and re-installed Premiere Elements. Now when I click play, it plays for a short time and then stops. I click again and it plays for a short time and stops again. Any suggestions?

Mary
Thanks for the replies.
Typically, I think about Scratch Disks as storage places to where the project automatically sends its files generated as part of one of its activities - thinking
preview files, conformed audio, autosaves, encoded files. An Adobe document describes them as per the following link.
Adobe Premiere Elements 11 * Working with scratch disks
You do not want your computer bogged down by pile ups of these files from project to project.
With your next projects, I would look at beforehand pointing all the Scratch Disks (Edit Menu/Preferences/Scratch Disks) to that E drive with the 1.8 TB space (assumed
most of it free).
With those clips with the .mod file extension, right click the file name, select Rename from the drop down list.
When you select Rename, typically the name part of the file, not the file extension, is highlighted for the type in.
file name.mod. In that case, with your mouse cursor, click between the . and the mod and drag the mouse curser
to the right over the mod. Then type mpeg or .mpg.
A good starting place to explore for best settings for your described source might be
Project Preset set manually to
NTSC
DV Standard
or you might want to experiment with
NTSC
FLIP
Flip Mino and Ultra 29_97p
Please check out the how to for manual setting of the project preset. That is found at bottom of the following link
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
We will be watching for your progress. Please let us know if you are OK with the above information.
Thank you.
ATR

Premiere Elements 10 has stopped recording narrative.

I have used Premiere Elements 10 to make a number of home videos on my 2013 Dell XPS 8500. Never had a problem. This time I am unable to record/insert Narrative into the Narrative Track. The program recognizes the mic (which I have always used). I check the "enable" box. The Record Voice Narrative box recognizes the mic and the volume meter flashes indicating it is picking up sound....but when I hit the red record button and commence to narrate....nothing shows in the Narration track and nothing is recorded in the Media. Is there a fix? I can add a soundtrack and the Audio from the clips work as they should. I can see nothing amis there.

Clearwater1950
I will think about this in the morning.
Please check to determine if any of the following applies to your situation at any time.
http://www.atr935.blogspot.com/2013/07/pe-narration-recording-stops-after-30.html
The narration is not going to turn up on the Narration track until you have hit Stop in the Narration dialog. Is that what you are
saying? At one point it sounded like you were expecting to see the narration clip in the Narration track while recording it was still in
progress.
What happens if you start a new project and create narration with the Narration Tool? Still the same narration issue?
More later.
ATR

Premiere Elements 11 Audio & Video are not in sync

I am using Premiere Elements 11 for editing sermons, and recently I have noticed that in all of the finalized videos the audio and video are out of sync about half-way through the sermon. I know it is not the DVDs since they have no issues when running in a DVD player or with Windows Media Player. The DVD's that are formated after service break the sermon into three files. The files, after importing them to Premiere, read "VTS_01_1. VOB, VTS_01_2. VOB, VTS_01_3.VOB" The first file runs fine with no delay, but the last two consistently are off. When I first installed this program I had no trouble with this so I am wondering did I change something or is there a better way to do this.

terriCCC
Is your Premiere Elements 11 on Windows 7 or 8 64 bit?
How are you getting those VOBs to the Expert workspace Timeline?
Are you placing your DVD in the DVD burner tray, opening Premiere Elements 11 to use its Add Media/"DVD Camera or Computer Drive"/Video Importer with "Add To Timeline" and the ripped VOBs select in the Video Importer dialog? Or, other?
Please clarify what you are exporting your Timeline to for this playback that is out of sync...file saved to the computer hard drive or to DVD-VIDEO standard or widescreen format on DVD disc. Are you setting the correct project preset? If your DVD represents DVD-VIDEO standard is your project preset NTSC DV Standard; if your DVD represents DVD-VIDEO widescreen is your project preset NTSC DV Widescreen?
Each VOB cannot accept more than 0.99 GB. So, when more data are involved, another VOB is generated. Right now it looks like you have 3 x 0.99 GB on your Timeline. What total duration are you seeing? When you get to the burn dialog for one of these projects, what are you seeing in the burn dialog for Space Required and Bitrate.
When quality and out of sync audio occur with the ripping of the content into the video component VOBs, some have tried a seamless DVD.vob approach (combined VOBs in one file) using the computer Command Prompt and then importing the DVD.vob instead of the individual VOBs. I have written about this in a blog post.
http://www.atr935.blogspot.com/2013/09/pe-dvd-videoseamless-vob-ripping.html
I do not know if we are ready for this just yet.
Let us confirmed the details of what you are doing now as per the questions that I have asked.
Please do not hesitate to ask if you need clarification on anything that I have written.
Thank you.
ATR

Adobe Premiere Elements 12 has stopped working

Running Premiere Elements 12 since last September. Although we don't always get along, it would always launch for me. This problem has been happening since Wednesday. I believe Microsoft updates were applied Wednesday morning, but not sure this affects the Elements startup. I applied the Premiere Elements 12 update on Wednesday morning, I though the installation said update 12.1.0.0, but it could have been 12.0.0.1. I remember a 12 and a 1 and a zero. The program starts, displays the spash screen, I click on Video Editor, which present the Existing Project or New Project tabs, clicking either of these causes the problem. Here are the details-
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 530bd24a
Fault Module Name: WorkspaceManager.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 523cd2f7
Exception Code: c0000005
Exception Offset: 0000000000013070
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 548c
Additional Information 2: 548cd48eca8b94a71c47df1fc7a5ed12
Additional Information 3: 252a
Additional Information 4: 252a1a8470036fa2eb4b513e907014d9
Read our privacy statement online:
I find is interesting that I applied the update, but the app version is listed as 12.0.0.0, may give someone a clue. Control Panel says Premiere Elements 12.1.0.0 is installed. OS is Windows 7 54-bit. 8GB RAM.
Comments and suggestions welcome.

PolarBear74
The first question is "If you believe the problem set in with Microsoft Updates, did you roll back the Microsoft Updates?"
Your screenshoot looks OK. Where is the 12.0.0.0 that you say you see?
1. Check out the Adobe Premiere Elements Previews Folder and the Media Cache Folder for pile ups of preview files and conformed audio.
(See Libraries/Documents/Adobe/Premiere Elements/12.0). Also check for pile ups of conformed video (See Edit Menu/Preferences/Media and Media Cache Database and its "Clean" button.)
2. See Edit Menu/Preferences/Scratch Disks and let us know where they are directed and how much free hard drive space exists at that location(s).
3. Is the problem confined to all projects (new and old)?
4. If you have not already, please delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not solve the problem, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us pause here. Please let us know the outcome.
Thanks.
ATR

Adobe Premiere Elements 10 has stopped working Windows 7 Error Message - Can someone help?

Hello Everyone,
I wanted to checkout the new version of Adboe Premiere Elements 10 for doing some film editing so I downloaded the Trial Version using the Adobe Download Manager. Upon installation, I double-clicked the Elements icon and after a few seconds of trying to open, I get the following:
After surfing the web, I followed several steps to ensure I had all of the latest drivers for audio/video components and the latest version of QuickTime. I uninstalled and re-installed Elements 10 and ensured that my virus protection was turned off.
I am still getting the same error.
Can anyone help?
Thank you in advance!
Will

Will,
Welcome to the forum.
This ARTICLE has a checklist on getting PrE to work well on one's computer, and then it goes into tuning the computer and OS. Last, there are linked articles on troubleshooting, and on many aspects of one's computer and OS, when the general tune up tips do not fix things. If the checklist, and tuneup tips do not help, then step through the troubleshooting tips, one at a time, as they work up in "degree of difficulty."
Good luck,
Hunt

Premiere Elements 8 - Audio Stops

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