Prepayment in minus

hello
we had a prepayment done using older version of Oracle (10) and at that time it was applied to more than its value creating minus value instead of stopping at zero and not refusing more applying (at that time prepaymnt used to decrease with each application) , now using 11i we can't unapply because we don't find it in applied list
so what can we do to close it ? it still show as available

Hmm, I think you need to go to Oracle support for help on this one. Prepayments is something that most Oracle customers don't deal with much, so the chances of someone having the kind of problem you have today would be slight. At least that is my thinking, so you may not get much help from this discussion forum. Thus you would get a faster response by contacting support about this issue. If anyone should have a resolution to this, they should.
John Dickey

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