Print Jobs not coming out!!!

Hi,
Where I work we have to print items from the APC website for deliveries, every time a new version of java comes out you have to update as the company updates and prints wont come out. The last update 7.51 was realeased and the same day they upgraded to that
version. I have tried on 7 45 and 7 51 and when printing it says that it has completed but wont come out the printer. The printer is networked. If when sending to the printer you send it to the document server you can then print the document off. But it just
seems annoying that you cant just select print and let it come out. The printer is a ricoh aficio mpc4501 - and the file says it wants to come out on a5 even though it is a4.
Any help on this would be appreciated.

Hi,
Which function of the Java? Did all domain computer come across this issue or just one specific computer?
If you bypass the APC website, how is the result?
Try delete the printer and uninstall the corresponding driver, then re-install it for test.
In addition, let us know the exact error message if there is.
Karen Hu
TechNet Community Support

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