Printer Driver Problem

Printer Driver will not load. Printer is a Photosmart C 4795
From disk, I get the "Run Setup.exe" message, click on it, CD drive runs a minute, then stops. Nothing appears on the monitor afer the "Run Setup.exe" message. I have loaded other programs from CD drive, so I know it works.
Have downloaded driver from HP site, File: PS_A10_06_C4700_USW .........
When I click on it, it extracts, then nothing. Downloaded it from HP web site direct and also with computer starting with "Add new printer"
Any help would be appreciated!

Hi @FOYGUY,
Welcome to the HP Forums!
I see that the driver will not load for your HP Photosmart C4795 on Windows 7. I am happy to look into this for you!
Please try the following:
Clean boot the computer. How to perform a clean boot in Windows.
Create a new user account. Create a user account.
Disable any antivirus programs. Disable antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Re-install using the HP Printer Install Wizard for Windows.
Hope this will help, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Look in the printer manual or google for it.
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This question was solved.
View Solution.

If you have the original HP software CD, look in the ccc/utils folder for an L3_unintsall (or similar). Run it for a very thorough uninstall.
Reboot.
Now, get the latest software for your printer from the "Support & Driver" link at the top of this page. DO NOT reinstall from the CD (a good rule in general is to not use software CDs, but go to the manufacturer's web site for the latest and greatest).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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regards , Roverlen

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Thanks in advance for your time
Additional details:
Laptop: AMD, Vista home prem 64bit
Desktop: Intel, XP Home Pro 32bit (x86)
This question was solved.
View Solution.

The following worked for me, even allowing me to manually select the driver
Alternative method 1. 1. Click on the Windows icon>>Start Search>>Type printers and press enter. 2. Click on 'Add Printer'. 3. Click on 'Add a local printer'. 4. Click on 'Create a new port:'. 5. Do not change the 'Type of port:'. By default it is selected as 'Local Port'. Let it remain the same. 6. Click on 'Next'. 7. In the small 'Port name:' window, type the following under 'Enter a port name:'
  NOTE: The names should be exactly the same. They are case sensitive.
  \\computer name\printer name
  For instance: If computer name is 'John' and printer name is 'HPprinter', you have to type the exact name with all the characters including spaces. Hence in this case it would be the following:
\\John\HPprinter
8. Click on OK. 9. Click on Next and complete the Wizard. (It will now install the printer and driver) I used the 7400 series driver for my 7550 but it works.10. Try to print a Windows test page and check the printer functionality. 1 Click on the Start icon on your Desktop.2.Select Control Panel.3.Double click on the Printer icon.4.Select and Right click on HP Photosmart 7550 Printer series icon.5.Click on Properties.6.In the Properties Windows click on Print Test Page Tab it will start printing a Windows Test Page
2

Printer Driver problem/question....

Using a MacBook with 10.5.1. A Linksys wireless network hooked to a desktop PC and an Epson Stylus Photo R380 printer also hooked directly to the PC.
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Hi,
try this link pls and write back:
http://esupport.epson-europe.com/ViewArticle.aspx?lng=de-DE&kbid=324688&data=vRa xNXeC8zg6nFcPT30w8SkIq82DTxLMRmeWCbPfW1oU003D&cl=1
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Greets

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Printer model name: Stylus Photo R300M
Date of Purchase: NA
Serial Number:
Computer Type: Other Mac
Operating System: Mac OS X v10.3.9
Interface: USB
Detailed Description: I have an Epson Stylus photo r300. I run mac os
10.3.9. Recently I had my OS crsh and had to reinstall it. before this my printer ran fine. I have reinstalled the the printer software from the disc it came with (SPR 300 series 17b). As well as Epson 11890 easy print and Epson 10894 driver. When I go to add printer (under edit printer list) my mac can see "Epson stylus Photo R300" under product, but tells me no drivers are installed. I've reinstalled and retstarted numerous times. Do I have multiple driver conflicts? How do I uninstall, or find where the drivers are located?
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Good luck,
emma

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