Window update causing printer driver problems

Hi, I have a laptop running XP and wireless router (WAG54G) and a HP6380 All in one. About 2 nights ago a Windows update installed by itself and rebooted the laptop (even though I have Automatic Updates turned off as they seem to screw with anything these updates occur anyway grr)..
I went to try and print and found that the 6380 was missing from the list of available printers.. The problem is not with the wireless network (as that is connected and working). I am not sure what this windows update did.. but when I tried to reinstall the drivers for this printer from the disc, it recognised that they were already installed.. So I uninstalled them instead (and it picked up that only parts of the driver remained and it removed those parts).
So then I tried to do a fresh driver install.. which took a long time as it got stuck at the end...Eventually it came up with an error and so I tried to submit to HP - and was given a desktop icon to click on.. (HP Installation Icon - XP). I have tried it but it tells me to 1)reinstall driver (done that twice - well attempted anyway... or 2) troubleshoot Wireless printing (a non-issue at this stage given that I have no printer driver and I can use the wireless network for other things just fine)
Does anyone have any suggestions please> In the past when Windows updates have caused issues I have used System Restore to roll back but that is only a temporary solution - as Windows insists on updates that I dont want!
Many thanks!
This question was solved.
View Solution.

If you have the original HP software CD, look in the ccc/utils folder for an L3_unintsall (or similar). Run it for a very thorough uninstall.
Reboot.
Now, get the latest software for your printer from the "Support & Driver" link at the top of this page. DO NOT reinstall from the CD (a good rule in general is to not use software CDs, but go to the manufacturer's web site for the latest and greatest).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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'Laserjet 1022n Windows Update' causing printing problems: print jobs don't stop printing

Hello,
a few days ago, I installed the Laserjet 1022n Windows Update on my Windows 7 64 bits and since then, I can't print a page normally: the page doesn't stop printing. I am using a network port with TCP/IP.
I made several trials to solve this problem:
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When I pause the printer and start the print job, you see it arriving in the list. Resuming the printer, the print starts on the printer but you see that the job stays in the list, flashing again and again. The printer keeps printing the same page.
I don't know what I can do to solve this problem. There is no mean of uninstalling the HP Laserjet 1022n software update because it doesn't appear in the list of installed programs (well on the list of the done updates by the way op windows updates).
I have the same problem printing on the same printer from another Windows 7 PC (with the same windows update done)
But I have no problem printing with my laptop on another network printers.
Is there someone having the same problem and how to solve it ?
Thanks for answering
This question was solved.
View Solution.

I found the solution on this site : http://www.tomshardware.co.uk/forum/59912-29-1022n-printer-stop-printing
You just have to uncheck the chekbox "Enable two-way communication" on the "Ports" tab of the printer properties and it works normally again !!!!

Windows 7 - HP Laserjet 8500 print driver problem

I have tried everything imaginable to correct this HP 8500n print driver problem with no success, please help!
I cannot correct or get rid of a reoccurring “Incompatible Print Settings” error dialog box message that repeatedly states that “There are one or more conflicting settings. One of the settings is: Output Bin: Mailbox 1, Accessory Output Bin: Not Installed”. The radio button options are “Restore my previous settings or Keep this setting, and I will change it later”. This same dialog message repeats 13 times for all the other various conflicts each time you click on printer properties to change to 2 sided printing or any other printer settings. This printer does not have any of these features attached or set into it.
I am a volunteer that manages a number of computers on our small church LAN, 2 computers operating on MS XP-SP3, 2 on MS Windows 7 Home Premium and my 2 problem computers that came pre-installed with Vista Home Premium of which I have performed an HP OEM upgrade to Window 7.
I have isolated this print driver problem to the Vista operating system and even when computers are upgraded to Windows 7 does not correct this driver error. I have also tried every possible print driver variant of the HP 8500, HP8550, PCL, PS to include the Microsoft versus HP versions with no success. In each case I get this error yet neither of the XP computers or the computers that had Windows 7 as a original operating system have no problems with their print drivers for this printer.
Yes, I have repeatedly searched and upgraded the operating system and print drivers. In desperation I have even tried to find the correctly behaving Windows 7 print driver and transfer it to these Vista upgraded to Windows 7 machines. However I could not isolate the driver location.
The only thing I can conclude is that this errant HP print driver was resident within Vista and remains resident even after a HP OEM Windows 7 upgrade. Additionally, all of these computers are configured to access this printer via its static IP address on the network. The XP computers are 32 bit, all of the Vista upgraded to Win 7 and OEM Win 7 computers are 64 bit machines all with respective OS.
Can anyone please help me correct this problem?

Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I have an epson T50 shared network, which is connected to a computer that runs on Windows 7 64-bit. The 10 days Apple has updated the printer drive and since then has been trying to print the following message: / Library/Printers/EPSON/InkjetPrinter2/Filt

I have an epson T50 shared network, which is connected to a computer that runs on Windows 7 64-bit. The 10 days Apple has updated the printer drive and since then has been trying to print the following message: / Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/ rastertoescpII failed.
What should I do?

The first thing you should do is re-write your post to make it a bit more understandable. I got you have an Epson printer connected to your PC, however after that your post doesn't make any sense. Are you attempting to print from your iMac, if so then you need to download and install Bonjour for Windows on your Windows machine. Then set Windows so it has printer sharing turned on and then on the iMac simply follow Apple's instructions for adding a printer.
http://support.apple.com/kb/DL999
http://support.apple.com/kb/HT4670

Windows Update Causes G500/Win8.1 to basically lock up

I have a G500 with a Win 8.1 OS and windows update causes for lack of better words a lock up.
What happens is I'll restart the system and Windows Update will kick in with a couple product updates and that will take about ten min or so and then a message pops up Windows update failed reverting system settings do not turn off your PC and a little spinning wheel off to the side that just spins and spins. First time it happened I let it spin for about six hours and then did a system reinstall and everything was fine for about a day or so and Windows Update started up again with the exact same result and I ended up reinstalling the OS again.
I have Windows Update turned completely off right now.
Any idea what is going on and how to correct the problem?

hi scjax2014,
Your issue might be similar to this thread.
The "Failure configuring updates" error message can be caused by a security software that's blocking the update (eg. Norton 360, Mcafee Internet Security, etc.) or a BIOS setting like Secure Boot.
To isolate, can you try the following:
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- Security Updates
- Updates for Windows 8
If you still get an error, try to install the updates one by one or three at a time and observe.
Microsoft thread:
Error Code 800f0922 for KB2871690
Let me know how it goes.
Regards
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No se puede descargar Software de compatibilidad con Windows a causa de un problema de red,

Hola,
Cada vez que intento descargar los controladores para windows desde boot camp me aparece lo siguiente: No se puede descargar Software de compatibilidad con Windows a causa de un problema de red. ya lo intente en diferentes redes pero es igual simpre aparece lo mismo, y como compre la compu recientemente ya no viene con ningun CD.
Alguien sabe que puedo hacer, se los agradeceria mucho..
Saludos

gracias por responder...kalquito
uy que horrible es cuando intentas instalar o descargar algo siempre pasa algo que interrumpe el proceso
lo que hice fue desactivar la conexion wifi y enchufar la de clables...y me funciono..no se si era por eso..ya que a veces las conexiones wifi se interrumpen.
kalquito, tienes razon, hay que tener muchaaaaaaaaaaaaa.... paciencia y seguir intentando....porque el la descarga dura demasiadoooo...yo tambien dure varios dias buscando como loca informacion alguna sobre el tema..e intentando...hasta que por fin se descargaron los benditos drivers

I updated HP Printer Driver yesterday. Although I can pring and scan, none of th ePrinter Utility fubctions work - it will not read my printer details, clean print heads etc

I updated HP Printer Driver yesterday. Although I can pring and scan, none of the Printer Utility fuctions work - it will not read my printer details, clean print heads etc

This has happened with previous HP updates, so I suggest you go to HP's site to see if there are other complaints/responses.

Windows 10 caused printer problems

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Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I came across your post about the sound, and wanted to assist you! To start, can you provide me with the Product Number of your notebook? Here is a link you can use that will help you find your Model and Product Number: How Do I Find My Model Number or Product Number?
In the meantime, make sure you have drivers installed for your product that work with Windows 10. You can find them using this site: HP Products - Where Do I Find Windows 10 Drivers and Software for My Model? If you are still having trouble, then you can try using the Go back to an earlier build option, in your System Settings: HP Notebook PCs - Upgrading to Windows 10
Once you are back to your original Operating System, check to see if you are experiencing the same issue. If not, then you may consider holding off on the Windows 10 update for a few weeks, until drivers can be updated. Please let me know if this information was helpful by clicking the thumbs up below.
Have a great day!

Windows update causing BSOD in my new B50-30 with DRIVER-IRQL error

Hi folks - I'm really hoping someone else has found a way to deal with a similar issue.
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All was fine for a week, and then the bloody thing got stuck on the next round of infernal Windows updates, this time not getting past "28 of 61 updates". When I force restart, I get the BSOD with the same DRIVER-IRQL error message and the same 0% progress reading that won't make progress no matter how long I leave it. Unfortunately, this time, opening in safe mode won't work for me, as it merely brings me back to the identical BSOD screen. Now I have no way to restart the bloody thing at all (other than going for a full recovery, which I'm hoping to be able to avoid). I also tried the "refresh" function, which went through the percentage progress fully, but resulted in the same BSOD. Interestingly, it won't allow me to "restore".
Does anyone have any brilliant advice, other than throwing it out a window and never buying either Lenovo or Windows again?
Thanks all
EJS

hi Arie,
Welcome to the Forums.
If you;re able to see the SSD in the BIOS and/or see it under Disk Management while using the stock HDD then you may want to consider the following:
1. Boot from the stock HDD and update the BIOS
BIOS Update Utility - Ideapad 305-15IBY, Lenovo B40-30, B50-30, B50-30 touch, E40-30 Laptops
2. Update the SSD's firmware to MU02 (latest as of this writing).
http://www.crucial.com/usa/en/support-ssd-firmware
3. Using the stock HDD, connect the Crucial SSD and convert the volume to MBR first to see if there's a compatibility using the drive as GPT.
If none of the above methods works then there's likely a compatibility issue with the SSD's controller and/or the BIOS (similar to this thread). In this case, consider using a different brand (e.g., Samsung) and observe.
Regards

Window Update causing system lockup

I have a thousand questions on This computer. But the immediate question. I hope it will not take to long to get an answer on this one.. Two questions, actually. Cause to start figuring this I really need to know these two things:
1. How do I find out what version Bios I have on this computer, so I can know whether it actually needs the BIOS flashed.
2. I have had to "restore" my son's laptop type b570, twice now after installing the mandatory updates being offered by Microsoft Updates. For Window 7, 64 Bit, home version. Is there a freak issue that I need to know about here?!!

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Based from what i read in your post, seems some MS updated is causing system failure
There are various reasons which can cause such issue. Please refer below link for various issue and resolution
http://support.microsoft.com/ph/6527
http://pcsupport.about.com/od/system-security/a/prevent-windows-update-problems.htm
For checking the Bios version of the system you can open system information under Accessories >system tools under system summary you can find the Bios version and date details
You may refer this Link for Bios & Driver Updates
Do give this a try and let us know
Hope This Helps
Cheers!!!
WW Social Media
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Connecting to the printer, driver problem

I'm trying to connect to the printer (hp business inkjet1100) that's connected to a computer running xp (pro sp3) from my laptop running vista (home prem 64x). That just seems confusing reading that so: (printer)>>>(xp/desktop)<<<(vista/laptop). I already have a network set up and can share file with no problems, so I thought it'd be easy to connect to this printer. I was wrong.
I try to connect to the printer by going to control pannel>printers>add printer>networked printer>printer's name after making it share on the xp computer (the name showed up on the vista computer so there's no problem there). Then vista tried to connect to the printer (bless it's heart) but had a problem (no suprise) it couldn't find a driver and wanted me to manually find the .inf file. No problem I'll just download the driver for the hp website, right? Wrong.
Apparently there are no drivers for my printer for windows vista, however there is a workaround. You can use the drivers for the 1000 series printer and basic functions should work (hopefully that includes printing). The problem is that the workaround tells me to manually set up the printer (port, driver, etc) and then reconnect the printer to the computer (the problem being the printer isn't connected to the computer in the first place).
Now I consider myself pretty good with computer and able fix most problems without help (and unfortunatlly end up helping plenty of the family with their problems), but this is just annoying. So I decide it's time to call in the experts (from india).
I choose the live chat becuase it always seems faster and I haven't yet had one that would play me music while I wait (some may consider this a positive thing). The problem is that I have to find my serial number and product number. I copy down the 2 easily labled numbers, but that isn't the right combonation. So I search for "finding product number" and I get a page just like what I search for (finally some luck). After clicking on printers I get to a page called "Finding Your Product Name." At this point I give up on the hp website and just write down every number on the back of the printer. Finaly the stars align and I get to start chatting with a person. A couple of auto messages pop up and then he asks me to confirm the information I just entered (if it was wrong how did I get into the live chat?) and then continues to inform me that my warrenty has expired and it'll be $25 for support. I ask him if there is any other type of support and he says that the most he can do (probono) is give me a link to a webpage on the hp site (I've been there believe it or not), I thank him for his time and move on. Hopefully the expired warrenty doesn't matter here (but if it does just ignore that part it was a total lie just to see if you'd really help a guy without a warrenty (to test if you were really good people or just .....))
Thanks in advance for your time
Additional details:
Laptop: AMD, Vista home prem 64bit
Desktop: Intel, XP Home Pro 32bit (x86)
This question was solved.
View Solution.

The following worked for me, even allowing me to manually select the driver
Alternative method 1. 1. Click on the Windows icon>>Start Search>>Type printers and press enter. 2. Click on 'Add Printer'. 3. Click on 'Add a local printer'. 4. Click on 'Create a new port:'. 5. Do not change the 'Type of port:'. By default it is selected as 'Local Port'. Let it remain the same. 6. Click on 'Next'. 7. In the small 'Port name:' window, type the following under 'Enter a port name:'
  NOTE: The names should be exactly the same. They are case sensitive.
  \\computer name\printer name
  For instance: If computer name is 'John' and printer name is 'HPprinter', you have to type the exact name with all the characters including spaces. Hence in this case it would be the following:
\\John\HPprinter
8. Click on OK. 9. Click on Next and complete the Wizard. (It will now install the printer and driver) I used the 7400 series driver for my 7550 but it works.10. Try to print a Windows test page and check the printer functionality. 1 Click on the Start icon on your Desktop.2.Select Control Panel.3.Double click on the Printer icon.4.Select and Right click on HP Photosmart 7550 Printer series icon.5.Click on Properties.6.In the Properties Windows click on Print Test Page Tab it will start printing a Windows Test Page
2

Printer Driver problem/question....

Using a MacBook with 10.5.1. A Linksys wireless network hooked to a desktop PC and an Epson Stylus Photo R380 printer also hooked directly to the PC.
Problem: When the Mac is hooked up directly to the printer it works fine. However, when trying to print from it via the wireless network, the print comes out in a light, weak shade of black and colors.
In setting up the printer, I used the only generic driver available in the list provided in the set up window for this printer, a gutenprint v5.1.3.
Spoke to the Epson people who say that the problem is probably because I am not using the Epson driver established specifically for the OX 10.5.x...the v3.68. Therefore, I downloaded that driver and have it on my desktop.
However, I cannot establish the printer with this driver. I am using the IP setup option. I have used the "Other" option under "Print Using" box. Then, click on downloads, then select the Epson driver, then "Open", but cannot get the driver to appear either in the list of drivers under "Select a Driver to use" or in the "Print Using" box. Nothing happens when I use "Auto" either.
Question: How can I setup the printer with the Epson driver that I have downloaded ?
I've spent 3 hours trying to reslve this with bot Apple Care and Epson to no avail.
Appreciate any assistance. Thanks.

Not sure if this helps or not, but I also have a MacBook running 10.5.1 and an Epson R380 printer. I have the printer directly connected via USB to an iMac. I then use Bonjour to print to it via my Macbook on my home network.
With both the iMac and MacBook running Tiger, I had no printing problems at all. I had a terrible time trying to print on the R380 from the MacBook running 10.5.1 when the iMac was still running Tiger. It alternately wouldn't let me select the Epson driver for the printer, or when I could select it, the print settings options weren't available to do things like change the print quality or paper type. I downloaded the latest Epson drivers and made sure they were installed on both Macs. I also tried the gutenprint driver packaged with Leopard and I couldn't get it to print at all.
However, when I upgraded the iMac where the printer was connected to Leopard, it started to work perfectly from the MacBook.
I know with your set up you have the printer connected to a PC so this isn't exactly relevant. But I thought I'd confirm at least there does seem to be something in general funky with the Epson R380 drivers and using Leopard.

LaserJet 1022 on Windows 8 64-bit driver problem

Hello!
After I've upgraded my computer and installed Windows 8 my printer LaserJet 1022 won't work - the drivers fail to install.
Operating system: Windows 8 64-bit
Printer: HP LaserJet 1022 connected via USB
I 'm trying to install latest drivers for 64-bit system (driver version 2012.918.1.57980 [18.09.2012]) and getting an error message that the driver cannot be installed because of a policy blocking NT4.0 drivers.
In the device manager the printer is listed in the 'Other devices'.
I have read forum topics on Windows 8 drivers installation but none of the solutions worked for me.
Any suggestions will be appreciated.
Pavel.

Hi @debblong ,
I see that you are having issues installing the printer on Windows 8. I would like to help you resolve this issue.
To access the Start in Windows 8 to do the steps provided in the previous post, in desktop mode, press the Windows key and R at the same time, to show the run command line. Then you can type in %temp% to access the files to delete them.
For the printer not being detected, we can try a few things.
Make sure the printer is connected directly to a wall outlet and turned on, and the USB cable is connected directly to one of the back USB ports on the computer if using a Desktop, if you are using a Laptop try another USB port.
The USB cable shouldn't be longer then 6 feet.
Is the cable a 2.0 or 3.0 cable? How to determine whether a USB 3.0 device is operating at SuperSpeed?
Is the USB port on the computer 2.0 or 3.0?
Follow these steps in this document to get to the device manager to check for any printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB printing support, (make sure any other printers are turned off or disconnected) right click and uninstall it. If you have any others with exclamation mark or other devices in the list, delete them also.
Let me know what it showed in the device manager.
Then click on Action, across the top of the window and scan for new hardware.
If the printer wasn't listed at all in the Device Manager, try another USB port on the computer and another USB cable.
Restart the computer and the printer also to see if the printer will be detected.
If the printer still isn't recognized, if you have another computer, connect the printer to it to see if it is recognized.
Just to rule out a USB port on the computer, USB cable or hardware issue with the USB port on the printer.
Here is the link to the driver page, if you need it. HP LaserJet Full Feature Software and Driver.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Print driver problem with OS 10.4.6

I recently installed 10.4.6 and ever since have been unable to print via a network on a Lexmark Optra T614 (duplex). All was working fine until the upgrade to 10.4.6. I have downloaded a driver from Lexmark's website and successfully installed it to my system via the wizard - message was "you have successfully installed . . . ". However cannot find it to install through the Print Centre. I am running it through a router shared with a PC (Windows 2000). No problems at the Pc end. As I said prior to purchasing 10.4.6 all was working fine. I have tried to set up to print through the local network via the PC - without success. At one point (not sure what I did) actually got the Mac talking to the printer. The lights were activated and it made a few attempts but then cancelled out. I then tried something else and it didn't work, so now I am back to where I was when I started. Can you help with this one Greg? regards Ian

Hi Greg, Still no answer to my printing problem.
The Optra T driver is probably right.
I trashed the drivers and did a fresh download and reinsatlled. It is an Optra T driver.
Since you can't print using generic postscript, I don't think you
have a driver problem. If the printer supports LPD or
IPP, you probably need to enter a device queue name
in Printer Setup. (No queue name for HP Jetdirect
protocol) L1, P1, LPT1, and print are common queue names
I have set up so that Printer Name is 192.168.0.200. This automatically selected Lexmark Optra T. Also the queue name appeared as 192_168_0200-1. Host name was blank and Driver Version 10.4 and PPD File Version is 10.4.3.3.0. I tried to print the Print box showed Preparing . . then Processing Page 1 and dissapeared in the normal manner. I opened the Printer Monitor (in the dock) and it showed the job in the queue as it should and the Status showed: printing. The blue bar scrolls and the message Connected to 192.168.0.200 comes up. The printer shows no sign of receiving the file. I have done this numerous times. I have also keyed in the computer name in the location and still no go - just the same outcome. The computer name is ian-brownlees-computer.local.
Look in the printer manual or google for it.
Unfortunately I don't have a manual but have been trying to locate one.
Any further clues??

8.2.4 Acrobat update cause print failure

Once 8.2.4 update installed on Vista Enterprise PDF printing no longer works. All applications error out. Ran the Adobe fix command and rebooted. Printing still fails.
Is there an easy way to roll back to the previous version?
Are there any plans by Adobe to quickly release another patch?
Any other ideas on how to correct?

ssieg_goblue wrote:
we are receiving an Access Denied on our Windows XP machines when printing to the Adobe PDF printer sub system since this update... our Acrobat 8 plug-in for Office2007 is working fine though... Anyone else with similar behavior?
On my Vista system even the Office2007 plug-in fails with similar print driver failures. I have even tried running Microsoft Word 2007 as administrator without success.

Window update causing printer driver problems

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