Printer is offline but it is not

Have had this printer 2 weeks and not a problem in the world. all of a sudden today it will not print. says the printer is offline but 'offline' is not checked. I am using a usb so not using wireless. tried the shut everything down and start up thing. didnt work. altho i am not using the wireless I did try to get it to connect with wireless and it will not. I am trying to print a pdf that was downloaded to the desktop which is what I do 20 times a day. help.....

Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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I am a former employee of HP...
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Since upgrading my Macbook pro with Yosemite, I have problem with my Xerox Work Centre 3045 - the printer works normally but it does not recognise the scanner, can you help with this?

Since upgrading my Mac book pro with Yosemite, I have problems with my Xerox Work Centre 3045 printer. The printer works normally but it does not recognise scanner, I can not scan anything. Can you help?

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nope...here are the options when i right click on the HP6310:
Open
Printing preferences
Pause printing
Cancel all documents
Sharing
Create Shortcut
Delete
Properties
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Printer reports Offline but network connected

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This article should help with your printer offline error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en
Give the steps outlined a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Canon MP560 prints wirelessly ok but scanner is not recognized

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I see others have broken connections other than Canon also.
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Ross W wrote:
Something is going on with the latest Mac OS. Seems to be only with Intel Macs only.Image capture does not recognize either scanner I have.(Canoscan 8400F also).
In order to use Image Capture for scanning via USB from either Canon device you may need to update the Canon ICA drivers included with Snow Leopard. The Canon v1.5.1 update can be downloaded via the following link.
http://support-au.canon.com.au/contents/AU/EN/0100213301.html
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http://support-au.canon.com.au/contents/AU/EN/0100204302.html
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Has Apple given an official release about this problem?
I don't believe there is a known problem with OS X 10.6.4 Image Capture so therefore I would say there is no official release from Apple.
Some have workarounds that are at programming level,but i'm not going anywhere near that fix.
I would suggest that the workaround you have seen, especially at a programming level, would be meant for older models of scanners that have no official support from the vendor. But this is not needed for your scanners as Canon has provided drivers that function correctly on 10.6 for the majority of their scanners and AIO's.
And Twain Sane isn't much of a fix as it doesn't give full capability of scanning like the original program used to run the scanner.
There is no need to SANE. The following link is the Canon provided scanner driver for your CS8400F.
http://support-au.canon.com.au/contents/AU/EN/0900334701.htm
I don't want to go through a whole number of steps to get it to work.I don't have Photoshop to make a workaround.
Like SANE, Photoshop is not needed. I am scanning over a wireless network at home with my new MP990 using the Canon MP990 scanner queue without a problem.
And my LiDE200 connected via USB to my Mac works fine also.
Pahu

Hp officejet pro 8500a - could print wirelessly previously, but now does not print documents.

Our HP Officejet Pro 8500A was successfully networked via our wireless network to both computers in our household. We were able to print from both, as well as IPod Touch. We have not changed any settings, etc.; however, the printer is no longer printing.
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Connection Error
The printer was unable to connect to the server. Check your internet connection and try again. Would you like to retry?
When we retry, it just brings the error message back up.
When we check the printer status on the computers, it shows that the printer is connected, but is in idle status.
Please advise what would be causing this issue, and how to correct it.

Sorry that you are having a problem printing.
Can you print a self test page or printer status report from the printer itself?
Do you get an error message when you try to print?
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HP 5530 wireless printer shows offline but it is turned on, I use a router

My printer shows to be offline, sometimes it prints pages at random, which I have no idea why or what they are about, kinda scary, It is turned on and the wirelss light is not blinking, but shows offline when i try to prine from my laptop.Its a HP 5530 all in one,windows 8

Hello @tiogalady,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the 'offline' issues that you're experiencing when trying to print from your Windows 8 computer to your wirelessly connected HP ENVY 5530 e-All-in-One Printer. Now, recently Microsoft has released a Hotfix for the Windows 8 and Windows 8.1 Operating Systems to 'fix' offline printing issues as Microsoft recognizes this as an issue with their latest Operating System. Therefore, to start, I am going to have you run the Hotfix to see if this resolves the printing issues.
Can I please have you click here to access the Hotfix page. Once the website opens select the 'Hotfix Download Available' button. Allow the Hotfix to run. Please follow any onscreen steps to install the Hotfix.
Once the fix has completed, please test printing again. Should the Offline issue persist there is an additional driver fix that I may need to walk you through. Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

My laptop says the hp c309a printer is offline, but it isn't.. i can print from my hubby's laptop.

I have rebooted printer, pc and even wireless network. Why won't my Windows 7 PC recognize the printer is online. I verified the IP address was the same.

As odd as this may seem, setting a manual (or static) IP address has been known to help in similar scenarios.
First, print a network configuration page.
1. Select Setup
2. Network
3. Print a network configuration page
This should print a page that has the current settings assigned to it by DHCP (automatic IP settings).
Locate the printer's IP address.
1. On a computer that can print to it, enter the IP address in the address field of the web browser to view the printer's page.
The resulting page should look similar to this.
2. Click on Networking.
3. It appears the printer is connected wirelessly. Select Wireless (802.11).
4. Click on Advanced and scroll down. There should be three check boxes. Putting a check next to In an ad hoc network act connected evenw hen others are not present. While you are using an inftrastructure setup, this option has been known to help in certain network enviornments.
5. Click on IPv4 Configuration at the top.
6. Change it to Manual IP.
7. Enter the printer's current IP address into the Manual IP Address field, but change the last number to a number that is outside the range of your router's DHCP. If you do not know what range it is, you can change the last number to something between 250 and 254. Most routers do not start assigning nubmers from the end, so this should avoid any conflicts on the network.
Enter the subnet mask from the configuration page into Manual Subnet Mask.
Enter the default gateway fromt he configuration page into Manual Default Gateway
Enter 8.8.8.8 for Manual Preferred DNS Server.
Enter 8.8.4.4 for Manual Alternate DNS Server.
These are Google's DNS servers, but they are good place holders and work just as well as other DNS servers in my experience.
8. Click Apply.
9. Once the settings are saved, power off the printer for at least 30 seconds.
10. Shutdown the computer that was having the offline issue.
11. Power on the printer.
12. Boot the computer back up.
At this point, the manual IP settings should create a stable network connection.
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Offline but I'm not!

I've searched the forums but everyone seems to have opposite problems.
Skype on my MacBook Air OSX version 10.9.5 running latest Skype 7.6 (409) will NOT allow me to change status from offline to online.
I've rebooted, I've reinstalled the latest Skype and it won't let me make calls.
There is no old version to put in trash. I cannot find a library file to put in trash.
I've Googled this as others seemed to have similar problems but theirs went away with update or trashing old Skype.
I'd delete the **bleep** thing but Skype still has my money. If they can't fix this bug I think we should do a class action suit and get the money back from our accounts that we can't ACCESS b/c Microsoft decided to screw up program.

Hi,
Can you try to use Skype from another user in your Mac to discard problems in your current user? Also, do you have problems with Skype srarus if you use other device in the same network? (Another computer, laptop, smartphone…)
Los Moderadores no contestamos a mensajes privados no solicitados.
¿Problemas urgentes? Contacta con Skype desde aquí

Timeline thumbnails show media offline, but media is not offline.

Short version: I opened a project today that I had been working on for a long time. Some of the thumbnails in one of my timelines show up as the red "Media off-line" image. But the media is not off-line. I can play the clips just fine. Everything else seems (more or less -- see below) normal except for a handful of these off-line thumbnails. It's not a disaster, but it makes it hard to find my way around. And I'm worried that it's a sign of something more serious wrong under the surface.
Long version: I'm using an older Macbook Pro with an ESATA expresscard. My media is all on external ESATA drives. My project file is on the Macbook's internal hard drive.
I use my Macbook as a desktop machine. The computer sits on a dedicated shelf on my desk. My cat makes a habit of sleeping on top of the machine. (You can probably guess where this is going.) Most of the time this is not a problem, but about a week ago he decided to stretch in just the wrong way and pushed the expresscard out of its slot. After screaming and throwing the cat across the room, I saved the project file, remounted the disks, re-opened the project file, and breathed a big sigh of relief when everything seemed to be fine. I quit FCP again and put the project on hold for about a week.
Today I reopened the same project file and the trouble started. At first all the timeline thumbnails showed up as media-offline, even thought all indications were that it was on-line. In addition, all my audio and video renderings were gone. I re-did them, and after a while some of the thumbnails restored themselves as well. But not all of them.
All of which has me a little flustered.
Has anyone encountered anything like this before? Is there a way to force FCP to refresh the timeline thumbnails? It's hard to find my way around now that all the clips look the same.
Thanks.

i've experienced this before, but i can't really remember how i sorted it,
i may have deleted the thumbnails out of the scratch disc, or it may have been that i switched the timeline view to name only saved and closed down, then opened it up again and switched them back on to refresh
but i know on no refresh thumbnails button in fcp itself

FCE claims media offline, but it's not

I opened up my project today and noticed that two of the video clips on the Timeline have turned black with the red stripe across the middle that says "Media Offline." Both of these clips were derived from a single clip in the Browser, and that clip is still sitting right there in the Browser with all the rest of the clips, although it too has turned black with the red message stripe across it.
I looked on the hard drive and the original clip is still there in the folder I took it from when I dropped it into FCE's browser (It's in a Media folder inside of an iMovie project). And the clips play just fine in the timeline--the playhead moves right through them normally and the video plays smoothly. Nothing is amiss at all, except for the colors of the clips and the false claim that the media is offline.
What causes this? Although everything is still functioning just fine, I don't like the look of those clips sitting there with that big red warning on them, false though it is, and I worry that iDVD might not like them either when I go to burn this project to a DVD. Any way to fix this annoyance?

I had this problem a while ago, and the reason was that the clips went in fact offline for a short while and then back online (they were on an external drive), but the clip thumbnails were not updated.
I used the trick to force thunbnail updating by deleting the Thumbnail Cache (I guess this is the file name - cannot check now) in the FCE Documents folder. FCE will rebuild all thumbnails at next restart.
Probably there is a better way, but this worked.
Piero

Printer is offline but it is not

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