Printer proxy problem? 300 jobs in my print queue.

I left my MacBook Pro on overnight. When I 'woke it up' about 24 hours later, I found that I had 303 documents in my print queue for my HP LaserJet 1320. Printer proxy has quit upon awakening in several instances before. This is the first time the queue has 'completed' printing of documents. Some of the documents were sensitive. Do you think my security/ID has been compromised?

“Windows Server Print Services 2012 Printer Queue” target is a part of Windows Server Print management
pack which is useful for collecting the print queue information.
The Base windows MP wont be able to do this.

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Can't print- 27" 2013 iMac-my epson stylus 3800 pro will not print-i updated driver n added printer in syst prefs-When i print the printer queue opens and shows the job as "stopped"-Supply level "information is not available"-maybe part of problem...thx

I can't print from my 27" late 2013 iMac. I am using an epson stylus 3800 pro. I updated driver and added printer in system preferences. When i print the printer queue opens and shows the job as "stopped". Supply level shows "information is not available which maybe part of problem...thank you

The first thing you could try is a reset of the printing system. Please note that this action will remove all printers and scanners from the Printers & Scanners preference pane.
With the reset complete, unplug the Epson USB cable from the Mac for a minute and then reconnect it. This action should result in the printer being added again to the Mac automatically. If this does happen, then see if you can print again.
If the printer is not added again automatically, open Printers & Scanners and click the plus button to add the Epson. Once this is done, then see if you can print again.

Jobs show twice in print queue - won't delete and won't print

I have an HP Laserjet P1006 running on a HP laptop running Windows 7 64 bit. Printer has worked fine for 8 months but recently ran into problems.
When I send a print job to it, the printer doesn't print. If I open up the print queue, the job shows up twice. If I try to delete the jobs, they don't delete. I can use the HP Print Diagnostic Utility to get the jobs cleared out of the queue, but the same thing happens the next time I try to print something.
A Few Other Items to Note:
- I don't get any error lights on the printer.
- I brought home a laptop from home running XP and installed the printer using the CD. The printer worked fine with that computer, so I don't think it's a problem with the printer hardware.
- I have tried uninstalling the printer, both using the CD that came with it and with the latest drivers/software from the website. Didn't do anything (same problem occurs when printing a test page).
- HP Print Diagnostic Utility doesn't find anything wrong. Likewise, if I right click on the printer and click Troubleshoot, that doesn't help either.
- I've tried restarting the print spooler, but that didn't do anything.

Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful tools to use when the printer hardware is not functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Server Admin not showing jobs in print queue

Hi All,
I'm not sure if others are having this problem or if it's just me. I am running Mac Server OS X 10.6.7 When I go to Server Admin and select "Print" and then "Job Status", I get a list of all the server's print queues. In the pane below the list of queues, there is a section that says "Jobs on Queue:" which then allows me to select any specific print queue. The problem is, no matter what queue I select, I am never able to see any of the print jobs going through the queue. I have sent multiple jobs to different printers on the server, all while watching the "Jobs on Queue" window for the appropriate printer. In every test, I have never seen ANY print job show up in that window, even though all the print jobs print out fine. I have even tried pausing a printer to let jobs queue up, and still nothing shows up in that window.
I have also tried the same tests while viewing the prints queues from the "Print & Fax" System Preferences pannel directly on the server. Still no luck. Everything prints out fine, but I am unable to ever see any print job hitting the queue.
The reason I even noticed this problem is because a user accidentally printed a 500 page document by mistake. The user called me to stop the job, but I was unable to see anything in the queue to kill. I tried deleting the job directly from the printer, but this just caused the printer to lock up. I would try powering off the printer and restarting it, but as soon as it powered back on, the print job would restart. I even tried restarting the server, but as soon as the server came back online, the print job started again. Finally, after hunting on the web, I tried logging into CUPS via http://localhost:631 and was able to see the print job listed there and finally delete it.
Is there any way to monitor print jobs on the server in real time? I found this previous archived thread describing what appears to the same problems using Mac Server OS X10.5.8, but there was never any solution listed before the thread was archived.
https://discussions.apple.com/thread/2152737

Is there anyone using printing services on a Mac server at all that could comment on whether or not you see the print jobs listed in the queue when printing?

Bizarre solution for OfficeJet Pro K5300 problem when Word docs hang in the print queue spooling

A bizarre solution to a spooling problem.
Problem:
Word documents sent to an HP Officejet Pro K5300 Series printer hang in the print queue, saying “spooling”. They do not print, and cannot even be cancelled.
Solution (Bizarre Solution).
The solution that worked for me was to rename the printer by removing the first space after “HP” in the printer’s name. When I did this, Word could then print to the printer. If the space is then re-inserted back into the printer-name then Word is still able to print!! I don’t know how, but it worked, and it worked on two separate installations! The full explanation is below with more options for testing that still need to be explored, or preferably explained by HP and or Microsoft.
First here is some background. My computer is an IBM NetVista 2.4GHz, P4. It has a 250GB HDD with lots of room and 2GB of RAM. My operating system is Win XP Pro with Service Pack 3. My anti-Virus in Trend Micro Internet Security 2009, updated regularly, (I turned it off while installing the printer software). I use Office Professional 97, with Office SP2b).
I bought a new HP Officejet Pro K5300 printer.
I installed the printer software, and followed HP’s directions strictly. I used the installation CD that was supplied by HP. My connection to the printer was USB.
The installation proceeded uneventfully and I printed a test page after it finished.
After that I printed a configuration page, then I printed a couple of photographs using Irfan View. The quality was great and I was pleased.
Then I tried to print a 2-page Word document, using Word 97, but nothing happened. No response from the printer, no error messages, just silence. I clicked on the printer icon on the task bar to look at the print queue and saw that my document was listed as “Spooling”, but it was not making any progress. I waited a couple of minutes but still no progress. I tried canceling it but it would not cancel/delete. The job on the queue would not respond to anything. I could not print it and I could not cancel it. The only way I could recover was to shut down Word, which flushed the queue and lost the job.
I tried this a few more times but with no success.
I did a Google search for this problem, and I found a few solutions. I tried them, but none worked. I checked HP’s website and found this problem listed, with some solutions from HP. I tried HP’s solutions, but they did not work either. In fact, when there was a Word document stuck “spooling” in the queue, HP’s diagnostic utility said that it could not even communicate with the printer, and suggested that my USB connection was bad. However, when I flushed the queue by shutting down Word, I could successfully send a Test Page to the printer, and I could print a detailed PDF from Adobe. So Word was the problem, not my USB connection.
After a pondering this problem over the next few days, and keeping in mind the fact that the default HP printer-name was “HP Officejet Pro K5300 Series”, I remembered that many years ago I could not get an Excel VB macro to select a printer, and print to it, if the printer-name had any spaces in it. I had noticed that the HP default printer name had 4 spaces in it, so I wondered what would happen if I renamed the printer by removing the spaces from its name.
So I renamed the printer to “HPOfficejetProK5300Series” (no spaces), and voila! Word could now print to it!
Then I wondered, if it was necessary to remove all of the spaces from the name, or just some of them, to get the printer to work, so I renamed the printer back to it’s default name in 4 stages, at each stage re-inserting one of the original spaces, and testing the printing. At each stage the printer kept successfully printing from Word, until I had re-inserted all four spaces and the printer’s name was back to being identical to the default name that it was installed with, but now it would print from Word on command.
So why was it that Word could not get the printer to print with the printer’s default installed name, but if I removed all of the spaces from the printer’s name, then re-inserted them, the printer would print from Word every time?
So I did another test.
I uninstalled the entire printer software package and installed the updated Full Feature software package, filename “OJProK5X00_Full_8_3.exe”, 159MB download from HP.
After the package was installed, Word could NOT print to the printer, but other programs like Adobe PDF reader, and Irfan View, could print to it. I tried each software package about three times each, with consistent results.
I then renamed the printer, but this time I just removed the first space after the letters “HP”, i.e., I changed the printer’s name from “HP Officejet Pro K5300 Series” to “HPOfficejet Pro K5300 Series”. After I did that Word could then print to it. I then changed the printer’s name back to “HP Officejet Pro K5300 Series” by re-inserting the first space, and Word could still print to it now.
I challenge someone from HP to read this and explain why Word won’t print to this printer until I rename the printer by removing a space, but can still print to it after the space is re-inserted!
Of course, there is another alternative. Perhaps I could have renamed the printer by removing or changing any of the other characters, instead of the spaces. But each test involves completely uninstalling and re-installing the software, and I have better things to do with my time.
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What an amazing solution!
I recently purchased an HP Deskjet F4580 and had discovered that when using Word 97, it would print OK when using the Print icon but when trying to print using File->Print->choose page number or current page, Word would crash. Excel, Adobe etc would all print fine. I have spend many hours removing and then reloading the HP software and Office Professional software but this solution fixed the problem in a few minutes. PC is running XP Home SP3.
Just one thing I would add is that my computer has two accounts - one is the Computer Administrator account and the other is a Limited account. When I took out the space between HP and Deskjet so the printer became HPDeskjet F4500 series, I could then print from the Administrator account using either the print icon or File->Print->choose page number or current page. When I switched to the Limited account, I would get the same crash when I tried File->Print->choose page number or current page (OK with icon). The Limited account mode does not allow the printer to be re-named.
I went back to Admin mode, re-classified the Limited account as a Computer Administrator account, logged on to this account and re-named the printer (in this case I took out another space so it became HPDeskjetF4500 series. Then it printed fine using the print icon or using File->Print->choose page number or current page. I then went back to the Computer Administrator account, re-named the printer to HPDeskjet F4500 and re-classified the second account back to Limited account mode. Now printing OK in both Computer Administrator account mode and Limited account mode.
Thanks again!

Random jobs stopping print queue

I have 3 printers attached to my iMac via a USB hub, a canon i9100, an epson SP 220 and an epson SP 1800. I have experienced this with all of the printers, so I don't believe it is a problem with the printer software.
Most of the time everything works perfectly. But approximately 10% of the time the document will just not print. I thought it might be something to do with InDesign, since 99% of the documents I print are from InDesign, but I have experienced the problem with TextEdit files, emails, web pages (camino and safari).
There doesn't seem to be any particular cause. The job will queue up, and then all the sudden the printer will stop all jobs. The only way to get them started is to delete the job from the queue. The strangest part is that SOMETIMES reprinting the document will work fine, while other times it just continues to stop the print queue.
Has anyone else experienced this problem? Or is it just a ghost in my machine.
iMac 17 1GHz Mac OS X (10.4.6)

It's possible that you have a corrupt font. That will stop a printer. Check the fonts you are using in a document that's causing problems, and maybe change the font, and see if it works. It's easier if you have a font check utility like suitcase.
If you dont, maybe figure out what page of a document is causing the printer to stop. That will narrow the search.
David

Print Queue stops jobs - help?

*One day I could print pdfs and the next I couldn't!*
I'm using Acrobat 7.0 Professional and everytime I try to print a pdf, from any programme, the Print Queue begins to print my file, it says opening Distiller and then the Print Queue stops, just like that! No reasons.
I have reinstalled Acrobat having first uninstalled it from the disc, this hasn't solved my problem.
I have repaired permissions, no solution here.
I have run Printer Setup Repair by Fixamac and that's not helped.
I have reset the printing system in Printer setup utility - still no help.
I have reinstalled the OS system from the original discs and still I cannot get the printer queue to print the job!
I have a Canon Pro 9000 printer and I can print perfectly well to that.
PLEASE can someone help me???
I've wasted half a day on this and have got nowhere.

The log shows that the first process to have trouble is the backend (transport) process "pdf700", which is the PDF distiller installed by Adobe Acrobat 7. I believe the rest of the errors are related to this process failing.
You mentioned that you deleted Acrobat, however I believe that this file may not have been deleted, or overwritten with the new installation. So I would run the the Acrobat Uninstaller and then check if this file gets left behind. If it does, then you can try manually removing this file.
You can see that the file is located in /usr/libexec/cups/backend. You can use the Finder to navigate to the folder. With a Finder window open, select Go > Go to Folder and then type that path above. This will open the backend folder where you will see the pdf700 file. Now, before you can delete it, you will need to change ownership from system to your account. Do a Get Info on the file (Cmd I) and in the new window, expand 'Ownership and Permissions'. You will see you have read-only rights. If you expand Details, then you will see that System is the owner. Next to this is a lock. If you click this you will be prompted for the administrators account/password. After entering this, you can change the owner to your account and then close the Get Info window. Now you will be able to delete the pdf700 file.
With the file removed, you can install Acrobat 7.x again. Of course, if the uninstaller does remove this file, then everything I mentioned above won't be required and of no help. I then recommend you check the Acrobat forums on Adobe's web site to see if there is any fixes mentioned there...

Print job does not enter queue

When attempting to print from a program or a test page nothing happens. The print queue shows zero documents in the queue. All indicators say the printer is working and connected etc. The print job simply does not enter the queue. There is nothing in the queue. I have emptied and stopped and started the spooler. Hot and cold rebooted. Deleted printer and reinstalled. Zilch. **bleep**?
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Hi,
Please Download and Run the HP Print Scan Doctor from the Below Mentioned Link. That Should fix your Problem.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
Regards,
Salam_E
I am a HP Employee
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Monitor print queue for job size

Hi,
Problem: Occasionally, some print queues are found with a job that is spooling uncontrolled. Job will reach 2/3GB which will cause services to under perform and sometimes crash.
We are looking at understanding the reason why the file is spooling uncontrolled. I believe it is something to do with the fact some of the users are roaming users and when moving site, when arriving to a new site they should get the correct printers for
that site. It is happening that this is not being applied so they print to the printer on the previous site where they were, which seems to cause this behavior.... anyway.. I do not have any more logic details around this.. still exploring..
The question today is, can I set some sort of monitoring on the local print server to alert me when a job on any print queue has reached a specific size?
Or perhaps delete the job automatically if it does reach this threshold.
Thank you

On Server 2012 use the powershell commands included with the product. For 2008R2 and prior use the WMI Interfaces and the scripts included with the OS
prnjobs.vbs to list job size and ID, then when the size is excessive the same script is used to delete the job.
This information at the scripting center looks like what you wish to accomplish
https://gallery.technet.microsoft.com/scriptcenter/9b07ec17-a3ae-427d-a417-c95f05fc515f
Alan Morris formerly with Windows Printing Team

Where is the printer queue stored - and how to delete all queue jobs?

I ran into a problem after I installed the Roll paper feeder on my Epson R1800. All of a sudden files will not print anymore.
One thing that may cause a problem is that there are two previous files (pdf I think) that someone else tried to print yesterday looking for a different printer on regular Letter size paper that are still in the queue because they did not print successfully. Everytime I tell Photoshop to print my photo on the Roll paper, those two old jobs pop back up on the printer queue gui and the system stops saying "wrong paper type for this job". Then I delete those two old jobs so there is only the Roll paper one left but it just sits there and wont print. When I launch the utility to check is all is kosher, sometimes it will give me the ink cartridge levels without a problem but sometimes it claims a communication error. I have re-checked the connection and everything and all is OK. When I launch the printer utility and tell it to print a Nozzle Check test, it prints it without a problem so there really is no prob with the communication.
When I restart the computer and the printer and try again, the two old jobs that I deleted in the previous step always reappear. So I wonder if, those two pdf jobs are kinda screwing with the system and should be deleted. But as i said, everytime I delete them, they look like they disappear from the list but my photo job just sits there on the queue without printing. The jobs are not stopped and there is no Hold on this one. If I quit and re-launch the print job, the old ones re-appear in the queue. So they must be stored someplace and are not deleting correctly. Does anyone know where this cue file is stored and what it is called? I have looked in Application Support and in Preferences but I can't see anything that looks like it.
I have downloaded the drivers from Epson for this printer again but that doesn't do anything either. I am using 10.4.11 on an 24 inch iMac intel 2.4Ghz. I only use the stock Apple utilities, no funky third party addon except for the Epson drivers. The printer utilities are:
Epson Printer Utility v3.01
Stylus R1800 utility v4.7(161.10)
Thank you for any help.
Bo

Hooray, we found the problem! BOO, we already found the problem elsewhere!
Sooo, it seems we have some kind of Permission problem, have you Repaired Permissions ad rebooted?
At this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files!
Disconnect the USB cable from any UPS so the system doesn't shut down in the middle of the process.
Or we could maybe go back to that window, click on Printers, remove it? (Thinking perhaps the jobs will go away with the printer!?)
Or would you like to delve into the hidden folders/files to try to handle this?

Cannot remove clear a job from printer queue in Windows 7 Home Premium

printed a word document. document prints, but does not clear out of the printer queue. i have cancelled the print several times, but the document remains in the printer queue and reprints every time the computer is restarted. how can i clear this job from the printer queue?
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Hi,
From the Control Panel, open Administrative Tools and select Sevices. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document(s) have been removed.
Regards,
DP-K
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Solaris print queue ordering problem

Hello in my new work I hit following problem.
"unfortunately Solaris does not queue print Jobs according to the time the print command was started, but according to the time when whole print job was finished from the client point of view (== print jobs were copied to spool directory). This way small print job, that was sent after large job, can be in reality printed earlier. This behaviour is new to us, because on other unix systems (BSD / linux) it would behave as expected."
Any hints on how to modify print queue behaviour?

Hi,
What are the problems you have found for sending all the prints to the same queue ?? are these a performance issue ??
so maybe you have to increment the number of report server's engines at your rwserver.conf file:
http://docs.oracle.com/cd/E15523_01/bi.1111/b32121/pbr_conf002.htm#i1006129
modify attributes minEngine, maxEngine, initEngine
Regards
Carlos

Job appears in print queue but doesn't print

Here's the setup:
HP Laserjet 1606dn connected via USB to XP computer. From this computer printer works fine. Printer is shared on the network.
On another XP machine on the network, ran Add Printer, printer was detected and installed and everything works fine.
On a Vista computer on the network, ran Add Printer. Printer was detected, everything installed apparently correctly.
When I print a test page from the Vista machine, the job appears in the print queue on the XP machine. It stays there for about 60 seconds. The status is "printing". The job then disappears and nothing prints.
Any ideas about what to try next?

Take a look at these instructions from eHow, and let me know if they fix the problem for you. (Generally, I just turn my printer off and back on, and that does the trick.)
http://www.ehow.com/how_4869270_fix-offline-printer.html
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!

Print queue hangs up when I cancel any print job

I'm using my Photosmart All-in-One C309 printer wirelessly. It prints fine until I need to cancel a print job. As soon as I cancel any job that's currently printing (either in the software or by pressing the cancel button on the printer) the print queue hangs up and the job that I tried to cancel just sits there saying it is being deleted but it doesn't go away and it stops me printing anything else.
I've discovered a way to clear the stuck job and get the printer going again (using the Troubleshoot option under Devices and Printers) but surely I should be able to cancel a print job without jamming up the queue completely?
I've had the printer for a year now and it's always had this problem.
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Have you tried to delete and re-add the printer?
Delete the printer (select it and hit the delete key on your keyboard). Re-add it this way:
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing.
2. Click >> Start >> Control panel >> Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's host name (found on the printer's network configuration report the generated above). Click Next.
If you get a message about Additional Port Information Required, then the printer was not found using the host name. You can go back and retry or using the printer's IP address instead of the host name.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Make a choice and click Next.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
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I need to attach a printer command (PCL) to all jobs from a print queue

We're running NW5.1 SP1a, and I want to send a PCL command to the
printer before all print jobs come from a certain queue. The purpose of
this is so that the DOS-based program that prints to LPT3 will print
from tray 2 of our networked laser printer. I have the PCL command I
need, and if I put it at the beginning of a doucment and then print it
from the DOS program, it will come from the correct tray.
BTW, this program is run from machines running DOS 6.22, Windows 98,
and XP. Some of the DOS boxes do a network boot from floppy, so doing
something with printer drivers on each machine is not an option. Since
they all capture the same print queues, all it would take is to be able
to send the PCL command to the printer with every job. Surely this is
possible?
Thanks!

Thank you for your help. I finally figured out what the problem was.
None of the printer definitions were visible to me when creating print
job configurations. I finally figured out what you do to import them.
Now I can attach them to my print job configuration. Yay!
I must have had some problem with the search queries I was using,
because I never could find out how to create print device definitions.
I have a couple of books here, but all they say is useless stuff like
"Print device definitions are created using the Administrator Console."
Thanks to the page of the documentation you linked to (and searching
from that section of the documentation and then following the
resulting links), I found out exactly what to do with the Administrator
Console to create/define print configurations. Now I can create a
complete print job. Yee-haw!
BTW, I have no problem RTFM-ing as long as I have the right FM to R.
Thanks again for pointing me in the right direction!
James
P.S--For what it's worth, although initially a bit counterintuitive for
someone whose primary background is Microsoft-based, the more I delve
into Netware, the better I like it. It makes the MS methodology seem
like a bunch of ugly hacks held together with the software equivalents
of bailing wire and duct tape.

Printer proxy problem? 300 jobs in my print queue.

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