Print Queue stops jobs - help?

*One day I could print pdfs and the next I couldn't!*
I'm using Acrobat 7.0 Professional and everytime I try to print a pdf, from any programme, the Print Queue begins to print my file, it says opening Distiller and then the Print Queue stops, just like that! No reasons.
I have reinstalled Acrobat having first uninstalled it from the disc, this hasn't solved my problem.
I have repaired permissions, no solution here.
I have run Printer Setup Repair by Fixamac and that's not helped.
I have reset the printing system in Printer setup utility - still no help.
I have reinstalled the OS system from the original discs and still I cannot get the printer queue to print the job!
I have a Canon Pro 9000 printer and I can print perfectly well to that.
PLEASE can someone help me???
I've wasted half a day on this and have got nowhere.

The log shows that the first process to have trouble is the backend (transport) process "pdf700", which is the PDF distiller installed by Adobe Acrobat 7. I believe the rest of the errors are related to this process failing.
You mentioned that you deleted Acrobat, however I believe that this file may not have been deleted, or overwritten with the new installation. So I would run the the Acrobat Uninstaller and then check if this file gets left behind. If it does, then you can try manually removing this file.
You can see that the file is located in /usr/libexec/cups/backend. You can use the Finder to navigate to the folder. With a Finder window open, select Go > Go to Folder and then type that path above. This will open the backend folder where you will see the pdf700 file. Now, before you can delete it, you will need to change ownership from system to your account. Do a Get Info on the file (Cmd I) and in the new window, expand 'Ownership and Permissions'. You will see you have read-only rights. If you expand Details, then you will see that System is the owner. Next to this is a lock. If you click this you will be prompted for the administrators account/password. After entering this, you can change the owner to your account and then close the Get Info window. Now you will be able to delete the pdf700 file.
With the file removed, you can install Acrobat 7.x again. Of course, if the uninstaller does remove this file, then everything I mentioned above won't be required and of no help. I then recommend you check the Acrobat forums on Adobe's web site to see if there is any fixes mentioned there...

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Glad to have helped.
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à
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cb
This question was solved.
View Solution.

Hi,
It always helps to mention which OS you are using.
here is the general Windows force print queue stop method.
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regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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Print Queue stops jobs - help?

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