Printer Status in the Device Printer screen shows "Status: Device app install incomplete. Go to Windows Store for details."

Question

Tried to Print from Outlook, got printer error couldn't print, so went to Device and Printers screen, selected printer and it shows that the Status "Status: Device app install incomplete. Go to Windows Store for details."
No answers in Windows store (LOL) did the trouble shooting tool and get 
getting error 0x803C010B while runing printer troubleshooter. 
Anyone know what MS is trying to say?

Answer 1

Hi luke, I tried your script. However, it seems that once in a while srvnet crashes during the restart. Can you help me on this? Chris
Hi Chris
Not sure why that would be but - you could add some error-checking logic to the script to test whether srvnet has successfully started, and then if it hasn't - attempt to restart it again. I haven't tested this code because I haven't had that issue, but something
along the lines of:
@echo off
set logfile="%TMP%\srvlog.txt"
if exist %logfile% goto begin
echo [%date:~4,10% %time%] logfile created>%logfile%
:begin
echo -->>%logfile%
echo [%date:~4,10% %time%] srvnet check triggered>>%logfile%
openfiles /Query 2>NUL | FIND /C "INFO: No shared open files found" >NUL
if errorlevel 1 goto yes_opens
echo [%date:~4,10% %time%] no open files, proceeding to check for srvnet driver block>>%logfile%
powercfg -requests | find /C "[DRIVER] \FileSystem\srvnet" >NUL
if errorlevel 1 goto no_srvnet_block
echo [%date:~4,10% %time%] **block detected, restarting srv**>>%logfile%
net stop /y srv >NUL 2>NUL
ping -n 5 -w 1000 127.0.0.1>NUL
sc query srv | find "RUNNING" >NUL 2>&1
if errorlevel 1 goto SrvNotRunning
goto :eof
:SrvNotRunning
echo [%date:~4,10% %time%] **srv did not autostart, attempting manual start**>>%logfile%
set cnt=0
:wait1
if %cnt% GEQ 5 goto SrvCantStart
set /A cnt+=1
echo [%date:~4,10% %time%] **waiting for SRV service to start [%cnt%]**>>%logfile%
sc start srv >NUL 2>&1
ping -n 2 -w 1000 127.0.0.1>NUL
sc query srv | find "RUNNING" >NUL 2>&1
if errorlevel 1 goto wait1
echo [%date:~4,10% %time%] **SRV service is now running**>>%logfile%
goto :eof
:SrvCantStart
echo [%date:~4,10% %time%] **Tried 5 times to start SRV but failed**>>%logfile%
goto :eof
:yes_opens
echo [%date:~4,10% %time%] open files detected, not restarting srv>>%logfile%
goto :eof
:no_srvnet_block
echo [%date:~4,10% %time%] no srvnet block detected, not restarting srv>>%logfile%
goto :eof
Let me know if that works better for you!