Printers disappeared from printer Utility

Not only have my printers disappeared from the printer utility window I also get the error message "server-error-service-unavailable I have tried the fixes on the OS X support page such as: Repairing permissions on the startup drive; verifying the /tmp file thru terminal but I still can't see my printers and still get the error message. Any help would be appreciated.

This just happened to me as well. G5 dual, 10.3.9. Earlier in the day I ran software update which applied a security update to the OS and some other updates (Quicktime, Garage Band, etc.). I repaired permissions before and after. For a while I could print as normal over the network (printers not directly connected to this Mac). Later in the day I suddenly got "no printers selected" and when I went to add/delete in the Printer Setup Utility, I got the "server-error-service-unavailable" message and the utility hung. I've shut the machine down completely, but the problem persists on re-start.
Are there perhaps corrupted prefs to trash? I don't want to just go trashing stuff blindly.
Or does it indicate a server problem, not my machine? Doubt it because others can print successfully.

Similar Messages

Printers disappear from Print Management on the server itself

I have a server 2012 r2 print server. A short time ago all the printers disappeared from the print management view on the server itself. They are still showing in the ports view, I can still add a printer, and people can still print (though I
am getting many complaints that printing has become slow, not sure if that is related or not.) Any suggestions or ideas on what might be causing this would be greatly appreciated.
Thank you!
JR

Hi,
Please check if
KB2995388 was installed in that Windows Server 2012 R2. It may cause similar issues as reported in following thread.
Print
Management Console displays no printers after applying Windows Update for Windows Server 2012 R2 (KB2995388)
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

My Western Digital external hard drive suddenly stopped showing up on my Macbook Pro and disappeared from Disk Utility. It works on a PC.

My Western Digital external hard drive suddenly stopped showing up on my macbook pro and it disappeared from disk utility. I have tried making invisible files visible but nothing has worked and my hard drive shows up on a PC but not my Mac anymore.

What is the manufacturer of the external and how old is it? Does it have its own AC power supply or is it USB bus powered?

Where did my AEBS go??? AEBS disappears from AirPort Utility

I have set up my new AirPort Base Station using the Airport Utility but once it is setup it disappears from the utility. I am able to use the AEBS as an ethernet router for my mini HOWEVER my secondary MacBook is only able to "find" the wireless signal periodically. It is not a distance problem since the two computers and the routers are in the same small bedroom!
Any suggestions to improve performance? Reliability? I am beginning to think that I was better off with my not so fast Airport Extreme. . .

Thanks for the quick response! I will not discount the idea that I made a mistake in the setup but I have not duplicated any of the names or passwords in the setup.
I also thought that maybe there could have been that type of issue so I reset the AEBS and used the Airport Utility to set up the router again (it seems like whenever I setup a router at home it takes at least two tries before I get all the steps right. . . so it was not a big deal).
After completing Airport Utility on my mini everything looked great, then without any action on my part the AEBS DISAPPEARED from Airport Utility!!! It makes sense to me that if the utility cannot see the AEBS then the MacBook is going to have problems too. . .
Any other plans of action? My partner, the MacBook user, is voting for taking the **** thing back even though I am really liking the much faster ethernet connection. . .

I have Airport Extreme (802.11ac), which disappears from Airport Utility

Why does it disappear? I am not further than 50 feet from AE and it flips out! AE is connected to a switch from ISP located floor below my apartment that only works if set to "Bridge Mode" on network settings tab. I am trying to use connected 1TB drive to stream movies to AppleTV that is not 50 feet away from AE. When AE disappears from Airport Utility, I still have connectivity to web via Wi-Fi, but I cannot stream from HD. Very frustrating!!!! Running MBA with all software updated. Any thoughts?

Are you running Yosemite on your MBA? If so, this may be the culprit. There are a number of posts here describing this exact issue. At present there doesn't seem to be a solution. Even the latest OS X build 10.10.1 did not seem to resolve it. One theory going around is that this may be due to a conflict between the Bonjour protocol and the AirPort Utility. Some have tried temporarily disabling their OS X software firewall which appears to work ... BUT not consistently ... nor would I recommend it.

HP Laserjet P1102w problem running HTML Config from Printer Utility

I have recently changed broadband providers and was trying to move my HP P1102w printer to the new router so while I was at it I thought I'd check for Software & Firmware updates - there were new ones so I updated both with the printer connected via USB to my Apple iMAC running 10.6.8 and now I can't run the HTML Config via the Printer Utility screens - instead of the normal window you would get I I just get a screen full of the code it's tryingto run e.g. below
I've tried going back to the original software provided with my original installed CD, but no luck - anyone experienced the same and any ideas how I can resolve this?
Thanks in advance,
Ian
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<title>HP LaserJet Professional P1102w   USB</title>
<link href="/SSI/defaultnew.css" type="text/css" rel="stylesheet" media="screen,print">
<script type="text/javascript" src="/SSI/global.js"></script>
<script type="text/javascript" src="/SSI/buttonManager.js"></script>
This question was solved.
View Solution.

Hi @cartian ,
I see that you need to setup the printer on a new network. I can help you with this.
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the old SSID and IP address are cleared.
(hold down the x button and when the printer makes a noise let go)
Connect the USB cable from the printer to the Mac and install the printer software.
(if this is already done then skip this step)
Go to the Apple, system preferences, print and fax.
Double click on the P1102w.
Open the utility.
Click printer setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click system preferences.
Click the print and fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (p1102w bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Help my printer is gone from printer utility!!!

Hope someone can help. Apple recently switched out my HD, only to have to replace it again 2 weeks later. I lost everything and am trying to get up & running again. I re0installed my epson R2400 printer driver (with CD) but for some reason there is no R2400 available on my printer utility menu? I can't for the life of me get my printer to work. In Oct, when I got the printer it was easy, but then I had 10.4.x.
What do i do?
Thanks,
C

You have to Add the printer to the printer list - I think that's in the manual. Use More Printers and Epson USB.

Had a Airport Express connected to my stereo and it was working. I brought an Airport Extreme and suddenly it took over and Airport Express stopped working and disappeared from Airport Utility. What I am supposed to do? ar2ro

I have an Airport Express connected to my stereo and it was working without any problem.
Recently I bought an Airport Extreme to use it as my Base Unit connecting it to my DSL.
I followed the instructions of the Airport Utility, and it started working.
Suddenly, problems started happen the Airport express that was connected to the stereo , stopped working and it disappeared from the Airport Utility area , as it did not exist in the network. I tried to reset it but it did not appear in the Airport Utility page.
Apparently I have other problems with the private network that it created because I cannot use it because of problems with the password that was created. I can only use the network that I created for my guest...
I dont know if my problem is a configuration problem or there is problem with the equipment.
I read that other users where having the same problem with the Airport express , using non apple equipment as their base unit , but I thought that using the Airport Extreme was going to be compatible and no problems would happen.
What should I do?

Common Problem. Common solution.
Connect your Express via ethernet cable to the Mac while other network connections on the Mac are switched OFF.
After the Express shows up, change the settings of the Express to join the existing network. Take the appr. settings.
Unplug and reconnect your Mac to the network.
Check if the Express shows up in Airport Utility
Alternative solution:
Hardreset the Express to factory settings
(while on power push the Pin next to the audio plug with a paperclip. Plug out the Express still holding down the little button then replug the Express to power and release button)
After that, the Express will show up in the Airport Utility.
Make all needed settings.
I would prefer the first solution, its easier just to plug a cat5 cable.

Airports disappeared from airport utility

While trying to add a 2nd airport express (new type, old type added already) to to my airport extreme based wifi network (to extend it) all 3 have disappeared from the airport utility. The wifi network has of course gone to. Stuck now, tried soft reset of base station. Where to start anew?

Called Apple for support (as the new airport is under guarantee). 1 hr 40 mins later all sorted. Need a supervisor to talk me through it though. Neil - what a star!!
Need hard rests, downloading the older Airport Utility, & ano all 3 are up & running well. Very satisfied

Adobe disappeared from printer/faxes dialog box

Do I have to reinstall adobe. I guess mine came with my computer and network years ago and it just kept updating. A few days ago, my adobe just "disappeared" from my computer. How do I go about getting it back.

What do you mean by "Adobe"? What exact product and version?
By the way, no Adobe product constantly updates - if this is happening it is a scam, possibly a malware infection on your computer.

All printers missing from Print Management

Okay, so I have a weird issue. I am running Windows Server 2008 Standard SP1 on my local workstation and used to be able to fully administer all printers in our company via Print Management installed as a feature from Remote Server Administration Tools > Role Administration Tools > Print Services Tools. One day earlier this week, I lost this ability.
All printers literally disappeared. I can still see drivers, forms and ports, but absolutely no printers. However, within printers inside Print Management, I can still add a new printer although I cannot see it - but know that it has been added successfully by consoling the respective print server and tested it. I also am still able to see all deployed printers (via GP) and can still deploy those that have previously been deployed.
Nothing has changed in terms of security rights (I am a Domain Admin), firewall settings, or Windows Updates.
The print servers that I connect to are all on the same subnet, and are running Windows Server 2003 R2.
I've tried removing and re adding the Print Services Tools in Server Manager and tried updated Windows Media Services 2008 via this link.
I cannot find anything out on the web indicating a similar issue, so I am hoping someone on this forum may be able to help.
If this is a known issue, I must of overlooked the post, so please post the link for me.
Thank you,
Bob

Hi,
As far as I know, most printer object missing issue can be caused by the printer pruning. This feature is an thread running inside spoolsv.exe on the Domain Controller. It will periodically check if the printer object is valid. After trying several times, if the object always considered as invalid, DC will remove this object form AD.
To disable printer pruning, we can simply disable spooler service. The only impact is the printing function on DC is not available. But, all the client and printer server will not affected. Client can still search object in AD.
The following are two policy related to pruning:
1. On DC, run gpedit.msc and locate Computer configuration/Administrative Templates/Printers
2. Make sure all the pruning related policy is set to disabled
Disabled the policy "Allow pruning of published printers"
Enable the policy “Directory pruning interval”, and set the interval to Never
Regards,

File disappears from print queue without printing Epson 3800

I'm trying to print from photoshop on my Epson 3800 using the rear feed with art paper. I have printed successfully in the last week. Print job goes to queue, processes, then disappears as if the printer has done the job, printer is silent, no error messages at all. I can run a nozzle check via the computer through the disk utility which tells me it's connected fine. I have tried restarting, updating the driver, removing and then adding it back to my computer's printer list, trying to print different files, resetting the printing system
Running 10.8.5
Epson Printer 3800 Driver version 9.22 (most recent)

Yes I did Eric, but still did not work. I have solved the problem though! I thought I'd post it here to help anyone else that has the same issue... it was not enough for me to update the driver, I actually had to go and completely trash the whole driver, empty the trash and then reinstall it. Working fine now

Airport Extreme keep disappearing from airport utility

Hello,
I have purchased recently an Airport Extreme and set it up as such:
- wired connection to my ADSL modem
- connected a 1TB drive by USB to the airport extreme
On top of this, I have an airport express that I use exclusively for itunes streaming to my stereo
Devices connecting to the Airport extreme are:
- one Windows XP PC (wired)
- iPhone, Ipad, Macbook Pro, all wireless
All firmware and airport utility versions are up to date.
First it works. All is connected, green lights, extreme and express detected by utility, USB drive visible everywhere. Then after a few hours, the following happens:
- extreme and express are not visible by utility on mac book pro (but still detected by utility on iPhone!)
- cannot stream music to express
- USB drive no longer visible from my Macbook pro
- shared itunes library no longer available
- green lights still on
- internet still on
The only way to fix it is to reboot the extreme.
Any ideas ?

I'm sorry to say that I've had this exact same problem. It's very frustrating because I lose the ability to stream to appletv and also to use wireless printing... the two main reasons I bought an Airport Extreme and got rid of my old router.
I will continue to have connectivity to the WAN but the airport utility on my MBP can't see any available airport devices. I thought it might be an issue with my OS, so I upgraded to Lion, but no change...
I've spent time searching the forums without success. I've also posted it to twitter. Hopefully, someone can help us? I'm wondering if the router hardware is bad or if it's a wireless driver issue with my MBP.

Options for printer configurations have disappeared from Print Center

Hello,
Checked through the past messages but couldn't find anything appropriate to fix the problem. I'm totally baffled by this this one, but you guys have never let me down before, so here goes.
I'm using 10.3.9 and a HP LaserJet 2200dn connected via an Airport Extreme Base. I've hooked up the printer via a USB cable to the Base. I have connectivity to my Powerbook G4. I'm trying to print via MS Word (Office 2004 ed).
I had deleted some stuff off my harddrive -- because I thought I had a virus of some sort. I must've deleted some essential files, because I started having problems. I was also having problems printing (even though I had, at that time, my HP LaserJet option available to me in Print Center).
Thus, after, I reinstalled 10.3.9 (after transfering essential files and erasing the HD).
I thought this would do the trick. But I still have no option to select the HP Printer. "Rendezvous" is in the "menu bar" though I've tried every other option. I've also downloaded the appropriate driver from the HP site and installed it, but no luck.
Configuring the printer used to be so easy with the Mac, and now I'm at a loss to know what's gone wrong.
I hope I've described the problem correctly. Anyone out there with some insight would receive my gratitude and appreciation!
Thanks.

Ali,
I'm not sure what driver you are referring to in your last message.
The driver that I downloaded was HPLaserJetv5_52.dmg and I clicked it on and installed it.
I took the Mac into the Genius Bar at the Apple store. They tested everything except USB ports, which I had tested myself. They said I could bring the printer in too, if I wanted.
So far, they think it's not the machine itself because they were able to configure printers over their airport network with my Powerbook. They were able to print from my machine onto their printers.
So -- they suggested I try again. They also suggested I try using Ethernet -- bypassing the USB stuff -- just to check.
A guy who I know also said to create a text file and send unix commands directly to printer to print something. Just to rule out MacOS X software.
I don't know if the above will help anyone else.
I'm messing around with stuff here -- but unfortunately, can't afford to spend much more time on it. (But neither can I afford to "spend" a lot of money having a consultant fix it either!).
I wonder if my HP printer needs to be "reset" or something like.
WIll check it out.
It was so easy when I first set this up: it was simply plug and play. Now it's not.
Thanks again to all in this thread who've tried to help.

Airport Extreme randomly disappearing from Airport Utility

Dear All,
We've got here 32 AirPort Extreme Basesations, all with firmware 7.5.2. They are setup for Radius via Server Admin and linked to the OD Master. The basestations work fine except that they drop randomly from the list of basestations in the Airport Utility. They appear to work fine however it's very frustrating that remote access gets lost from time to time. The only solution then is to go under the ceiling and restart them. The units are configured identically and have it's own hostname defined via DNS and the tickbox is on for remote access via Bonjour.
Does anybody has seen this? Especially if configured via Server Admin to authenticate via Radius?
AirPort Extreme has no console login either, that would enalbe us to remotely login and restart the device.
Thanks,
Alex

I had the same problem. I figured out what the problem was when I answered the phone while I was using the computer. My 2.4ghz phone matched the freq with the AirPort, and it killed it every time the phone was on. It took me a few months before I figured it out. Try making a call when you can see the signal meter on the computer. If you don't have a 2.4ghz phone, ask your neighbor. It could be their phone.

Printers disappeared from printer Utility

Similar Messages

Maybe you are looking for