Problem Configuring a Compound Customer Hierarchy

Hello,
My company is trying to set up our customer hierarchy in BW. On the R/3 side we are using 0cust_sales (or the compound of customer and sales area) as our basis for the hierarchy such that there can be 5 levels of 0cust_sales.
We want to display this hierarchy in our Sales Overview cube which has several customer objects (Ship-To Party, Sold-To Party, etc) but no cust_sales objects.
Does anyone have any ideas how we can pull this off?

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Functional module to obtain the Customer hierarchy

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I need some information regrading Customer hierarchy step. Could anyone please assist me the function module used in customer hierarchy to obtain the hierarchy.
Thanking you,
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Hello Pratima.
Thank you for your quick response.
Could you please provide me the configuration steps for customer hierarchy as this is our action event.
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Hello All,
I would like to configure customer hierarchy for 3 levels, can any one explain me in detail step by step configuration i have to follow,
Thanks &Regards,
Sundu

Dear Sundu
Check this link
[Customer Hierarchies |http://help.sap.com/saphelp_47x200/helpdata/en/dd/55f4d9545a11d1a7020000e829fd11/frameset.htm]
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G. Lakshmipathi

Problem in Customer Hierarchy

Hi all,
I have a problem in creating customer hierarchy in CRM.
According to SAP HELP:
Before you create a CRM account hierarchy from an ERP customer hierarchy, you first have to:
●      Perform an initial load of the necessary Customizing settings from SAP ECC to SAP CRM.
Use the initial load in CRM (transaction R3AS) in CRM Middleware and the Customizing object DNL_CUST_THIT.
●      Map the ERP customer hierarchy categories to the CRM account hierarchies.
For more information about mapping, see in the Implementation Guide (IMG) Customer Relationship Management ® Master Data ® Business Partner ® Account Hierarchy ® Data Exchange of ERP Customer Hierarchies with SAP CRM ® Assign ERP Customer Hierarchy Type to CRM Hierarchy Category.
My problem stuck here where in the R/3 Hierarchy Type, the F4 help value does not show any value. I checked in R3, there is a standard entry A for customer hierarchy. Could any one help me on this?
●      Download the ERP table KNVH (customer hierarchies) to SAP CRM.
Use the initial load in SAP CRM (transaction R3AS) with the business object DNL_BUPA_KNVH. A copy of the ERP table KNVH is replicated to SAP CRM to create the account hierarchy from it.
cheers,
ginnie

Hello Ginnie,
Reason might be that initial download of DNL_CUST_THIT was not complete.
Check SM58 to see if there's an error, when the system was trying to download the hierarchy. Please go also to trx. st22 to see if there is a TIMEOUT dump related to this download. If so, you can try to increase the parameter rdisp/max_wprun_time and start again the download of the hierarchy.
Also some of the attached OSS Note 522815 might help for more details. Check also Note 516725 it might be helpful.
Thanks
Raja Pamireddy
CRM Marketing Forum Moderator

Customer Hierarchy Partner determination in a Sales Order using Payer ?

Dear SD Experts/Gurus
We use Customer Hierarchies extensively in Sales Orders for Pricing & Rebates and it all works fine.
The Hierarchy structure consists at the bottom level of a SoldTo linked to a Hierarchy Customer and many SoldTos can have the same Hierarchy Customer.
We set price conditions at the Hierarchy Customer and that all works fine.
We would like to change our Customer Hierarchy to link the Hierarchy Customer to the Payer rather than to all the individual SoldTos.
This is because we have many SoldTos linked to 1 Payer and this will allow us to have simpler Customer Hierarchy structures making it easier to setup and maintain.
I have changed the SAP configuration to do this and I can certainly maintain the Customer Hierarchy without any problem using transaction VDH1N.
But when I create a Sales Order, the Hierarchy Customer does not get pulled through to the Sales Order Header Partners based on the Order Payer and hence no Hierarchy Customer price conditions are pulled through.
Is what I'm trying to do possible in SAP ?
If so please advise how this can be achieved.
Thanks David
Edited by: David Steele on Apr 15, 2008 1:57 PM

Hello,
I have a similar requirement, although we are building the hierarchies directly in CRM (as we are with BP's in general), and I am using hierarchy category 01 - PRICING.
What I have found is that a sold-to BP must:
1. be assigned to a hierarchy node
2. appear TWICE (!!!) in the document part.det.procedure, once in partner function 000001 (sold to) and again in partner function 00000121 (Authorized partner: sold to).
When the sold to customer exists in both functions within the document, I am able to determine the hierarchy node properly.
Now, my question is, can anyone guess why the main partner (sold to) must appear twice??? or, is this an error in my customizing?
Thank you in advance for your help, and I do hope my observation can help others find a solution.
Regards,
Allon
PS in terms of customizing, I used the following:
partner function 00000001 - sold to
partner function 00000121 - Auth. Partner: Sold-to Party
access for Auth. Partner: 0017 - current partner: sold to *this copies the sold to partner into this partner*
partner function 00000076 - Hierarchy Node Partner
access for hier.node partner: CRM_PARTNER_G Pricing hierarchy
The last bit presupposes that the hierarchy is set up using hierarchy category '01 - pricing'.
Message was edited by:
Allon Riczker - Added configuration steps

Use of customer hierarchy in CO-PA

I'm new in FI CO-PA modules, but I have to configure CO (cost analysis). We actually used customer hierarchy in SD fully with success but we encoutered a problem with our Customer hierarchy in KE30.
When we try to analyse the sales by the customer hierarchy we have a message saying that the hierarchy is not unique.
Actually we have defined the hierarchy as follow:
first node
customer        480000
sales org        1040
distr chanel    F1
division           F1
customer        480000
sales org        1040
distr chanel    F1
division           F2
customer        480000
sales org        1040
distr chanel    F1
division           F3
We have used this structure because we have different conditions depending of the division
My first question is: Is it this structure that provoque the message in KE30?
The second one is: How I must have structured the hirarchy in order to be able to have different condition on each division for the node 480000?
Thanks for your help on that topic.

Hi,
     The data structures of the hierarchy in SD and CO-PA are not quite the same. In SD, there is a dependency between the customer number and the sales organisation. So you can have the same customer number several times in the hierarchy. However, in CO-PA the dependency with the sales organisation does not exist. A check is performed only on the customer
number.
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regards
Waman

Date Dim Custom Hierarchy

In my custom hierarchies below, we have Year --> Quarter --> Month.
I noticed that the custom hierarchies in the Microsoft sample Adventure Works that the custom Calendar Hierarchy is Year --> Quarter --> Month --> Date (key).
What is the impact of our custom hierarchy not going all the was down to the Date (key)?
Ryan P. Casey • <a href="http://www.R-P-C-Group.com">www.R-P-C-Group.com</a>

Hi Ryan,
as Saurabh said, it's not a problem. Configure attribute relationships correctly and you can create a lot of hierarchies with various levels, such as
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Best regards.

Customer Hierarchy download in CRM7.0 Web UI

Hi Experts
Need your expert advice on the below issue:
We are using customer hierarchy from ECC to SAP CRM7.0 for one of our client. I have performed the below steps to bring ECC customer hierarchy to CRM.
SAP ECC System:
1.Hierarchy node is created thru tcode- v-12
2.Customer hierarchy is created thru tcode- VDH1N
Replication steps in CRM:
1.Replicate Customer Hierarchy Customizing thru TCode- R3AS, download object DNL_CUST_THIT .
2.Assign ERP Customer Hier. to CRM hierarchy category in SPRO .
3.Replicate Customer Hier thru Tcode u2013R3AS , download object DNL_BUPA_KNVH.
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Current Result:
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6.Expected Result :
a.ECC hierarchy display with description in u201C Account Hierarchy Detailsu201D assignment block.
b.Display customeru2019s information in u201C Assigned Accountsu201D assignment block.
Can anybody support and provide the information if we are missing any configuration step ? or the result is the correct behavior of standard system ?
I would really appreciate your help on this.
Regards
Satish Rikhi

Hi Tanya
My issue is got sovled with SAP note 1398619 .However, for the second issue there is no finding.
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I am using Jdeveloper 11.1.1.6.0 for BPM 11g implementation on my Application.I have Weblogic Server 10.3 Installed and configured the domain. Also the server is up and running.
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Hi Friends,
I have a requirement - where my client has a customer who is globally located .....every year the Customer Head office gives a contract to my client and the contract is valid across his offices located globally...say one office in UK,one in US,one in Australia.....Referring to the same contracts orders have to be created for the UK ,US customer like wise.
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Cheers
Ivy

Hi,
As per info. given in the question,There are two levels in Customer's org as far as
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or
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[Authorized partners to release the contract|http://help.sap.com/saphelp_erp60_sp/helpdata/en/dd/55fdbb545a11d1a7020000e829fd11/content.htm]
Depending on the scenario you can configure.
In T-code V0V8 you need to select appropriate partner authorization rule in contract section of contract doc.type.
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You need to maintain customer hierarchy master data.V-12
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Vrajesh

Customer Hierarchy details in SAP ERP BP transaction

Dear All,
Currently we are using BP transaction in SAP ERP and also using customer hierarchy transaction VDH1N.
Now the problem is we cannot see customer hierarchy in BP transaction, we have any option that we can create relationship in the BP transaction, however its a double effort. Is there any option that we can see the Customer Hierarchy details in SAP ERP BP transaction?
Regards,
Murali

Hello Murali,
With BP transaction, do you mean business partners in XD03 / VD03?
>> we cannot see customer hierarchy in BP transaction
No, you can't see the customer hierarchy in XD03. That's correct.
In XD03 you have sold-to, payers, bill-to and ship-to.
You also have hierarchy nodes (012).
In my opinion, the customer hierarchy should only have relations between hierarchy nodes and sold-to(s).
Therefore these are different information segments => No need to see the hierarchy from the BP transaction.
Hint: Maybe that is the reason why the functionality is not available in the standard system!

Allocations at customer Hierarchy level

Hi Gurus,
I have a requirement from client to allocate stock of restricted products at customer hierarchy level. For example: Material ABC is a restricted product and there are 500 CV available in the plant, Client would like to allocate 100 CV to customer-1, 200 CV to customer-2 and 200 CV to customer-3.
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I am using Quotations to reserve stock at customer level. The problem is with allocating stock at customer hierarchy level. Please suggest me some solutions to achieve this requirement.
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Samatha.
Edited by: Samatha on Oct 11, 2011 10:04 PM

Hi,
That particular product and customer groups combination cvcs delete. It means that the particular combination of cvcs deleted. so there is no chance to see the forecast.
regards,
sivaram2411
Edited by: sivaram2411 on Apr 19, 2011 9:03 AM

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Hi Everyone,
I've a requirment for the next functionality is SAP.
Find contract (outl. agreem.) at order item level by customer hierarchie.
Standard SAP can only use the customer hierarchy to find a contract at order header level. This has not the result we want, beceause all or a selected group of items will be copied to the order and this process is not usefull with EDI order input.
Does somebody know how this functionality can be created in SAP? Build the functionality with ABAP is no problem for me.
Thx.

Hi !
I know its quite late for the answer but I just saw your question.
In the customising of the Sales doc type (VOV8), in the 'Transaction flow' section, in the first field for Outline agrmt mess. entry of either B or D or F should help.
Reward if helpful.
Regards,
PATHIK

Authorized Partners for Release Orders with customer hierarchy

Hello everyone,
      I have created a value contract with order type WK1, in the order type WK1 configuration, choose rule B for check partner auth. field, namely we want to use
customer hierarchy to detemine the sold-to-party for the follow-up release order. Also I have created the customer hierarchy with hierarchy type A. There are
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have found some related information, just list below:
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Prerequisites
If you wish to use group hierarchies other than pricing hierarchies to determine authorized partners, you must have created a hierarchy category and a hierarchy:
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Note that you can only create group hierarchies in the SAP GUI and not in the People-Centric user interface.
You must have activated the necessary settings for the sales contract and the release order in the IMG for CRM. For more information, see Transactions ---> Settings for Contracts -->Define Settings for Authorized Partners.
Thanks!

Hi,
In transcation VTAA at item level have your own cory requirment code which will calcullate net value of the doc, hope this works out
regards
sriky

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