Problem in Downloading the trial version. It says Download Error.

I have issues in Downloading the trail version. The Creative Cloud keeps saying Download Error.Please Retry to try again

Hi Kesa,
What kind of operating system are you running? Is it a 64 bit OS?
Thanks,
Kevin

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Cannot download the trial version, why?

My attempt to download the trial version of Photoshop failed, error 49, anyone to help me please?

Hi Trevor,
Glad that you replied.
I used Windows 8.1 to download the trial version of Photoshop and Premeir Pro but both gave me similar problem.
For the Photoshop, the message I got was " Update Failed. Download error. Press retry again or contact customer support(49)" So I pressed "Retry" but to no avail.
For the Premier Pro, the message I got was "Installation succeeded, but a patch failed." When I pressed "Learn More", the message is the same as above".
Please advise me what to do next.
Thank you,
Abby

I was having problems downloading the trial version of photoshop... pe advice I used the adobe cc cl

i was having problems downloading the trial version of photo shop.. per advice I used the adobe cc tool... if finally downloaded and installed but now says there was a patch error... HHHHHEEEELLLPPPP!

Virtual One what error exactly are you receiving?

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SL system reqmts;

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I followed the suggestion to run Creative Cloud Tool. It did enable me to retry the download, but the download failed again. All I get is 30KB of data and a circle with a slash over the icon. Is there any other way I can manage to download the trial of PS CC?

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sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe.

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Hi lynnb,
If you already have Acrobat installed, there's no need to download it again. When you launch Acrobat, you should be given an option to "License this Software." Click that option, and then log in with your Adobe ID and password, and you should be all set!
Please let us know how it goes.
Best,
Sara

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Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh
Download the latest version, fill in your serial number that you received when you bought it when you are asked for it.

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Eli777 do you receive any specific error messages?

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UPDATE: I uninstalled and then reinstalled the Creative Cloud download app. It seems to have downloaded and installed fine but when I go to download a trial app nothing happens, nor do I know what to do. The creative cload window opens in my mac and that's all. Any suggestions.
I have also noticed the CC icon on the top title bar of my mac remains dim, don't know if that is an issue. The only options it gives me is Help, Open as window and Close Creative Cloud. What gives?
Thanks for any responses.

We being a state agency, we have many security measures in place on our servers. It seems that all IT had to do was make an addition to our proxy. Problem solved. Everything downloaded fine and is working great. Now the fun/work begins.

How do I download the trial version of Photoshop Extend?

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Many thanks!
Regards, Lewis J.

Turn off windows internet explorer popup blocker.
If your on a router turn off windows firewall. Most routers already have a builtin firewall and using 2 firewalls does not help matters in downloading.

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Hi,
I believe your issue must be resolved by now, else you can try it again and see if it working fine now or not.
Also, this link might be of some help to you: http://kb2.adobe.com/cps/400/kb400530.html
Regards,
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I'm (nearly) fed up of trying and trying to download the TRIAL version of the Premier Pro app and it's been impossible so far.

Hi, I'd need someone to contact my by email <Removed by Moderator> so I can download the TRIAL version of the "Premier Pro".
I downloaded the file (PremierPro_8_LS20.7z) which is 971MB large (Aprox), then execute the .exe file so it can be downloaded and then I get an ERROR message saying that this product can only be installed in a system of 64 bits.

Nacho notes please be aware you are posting in a public forum. I have edited your post to remove your personal information.
What version of Premiere Pro are you wishing to evaluate? What operating system are you using? Please be aware that all recent versions of Premiere Pro have required a 64-bit operating system. You can find the system requirements at System requirements | Adobe Premiere Pro.

Problem in Downloading the trial version. It says Download Error.

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