Problem installing HP Photosmart Premium In Bootcamp

I've had this printer installed under 10.6 and Win 7. I have a HP Photosmart Premium C310a wireless printer. I've had it since it was released, oh probably a year ago. This was configured and worked fine in Win 7 under Bootcamp.
With Lion, I try to install and I get an error out of the driver that the USB software and hardware will not support a USB installation of this printer. That's great, I don't need that. It shouldn't fail there. The problem is that the installer will not proceed past this point to allow me to configure it wirelessly.
This appears to be a driver problem related to Bootcamp, at a low level.
Does anyone else have any experience with this? At one point, I went ahead and re-installed Bootcamp and Win 7 with the same results. Gotta be a driver issue under Apple's 'umbrella'.
Any feedback or sharing appreciated!
H

You are wonderful!!!
Yes, I know my passphrase.
There were times when all items PASSED. Initial setup error msg indicated problem w/ MAC code filtering. Tech was able to resolve. At this point, the printer cannot connect to router. It sees it, asks for passphrase, errors off. All recent diagnostics run indicate FAIL for No Filtering.
BTW, throughout ALL of this, the Wireless indicator light on the printer is illuminated, wh/ led me to believe I had connectivity all along.
I was told by tech the router assigns different IP addresses for the printer (dunno why), neither of which will open in explorer. Tried to set printer manually (subnet mask IP, etc) but it kept going back to auto detect IP.
THANK YOU SO MUCH for your time. I am still interested in learning more, but I have a previous appt. If I have NOT taken the product back before I get back on line, I would still be interested in your ideas. I will check back tomorrow. Have a wonderful evening!

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Problem Installing HP PhotoSmart Premium All-in-One C309g

I have a Wireless PhotoSmart Premium All-in-one Printer, model C309g. In the last 4 days, I've had 7 tech calls to HP as I cannot print. One got me printing temporarily from 2 laptops, but then failed. Most recently, after the latest tech's assistance, my printer cannot find or connect to my network. Each tech had their own theory, from a problem w/ router relating to N/G/B speed (???), a firewall blocking communication between printer/laptop, MAC address filter and the router (D-link wireless G/N/B) changes the IP address on the printer. My case was escalated 2 days ago at HP, but I have not yet heard back from them. Needless to say, I am not happy w/ HP.
I have just enough experience to be dangerous, but I do have some experience and I've learned alot by watching the HP techs. Anything anyone can suggest would be greatly appreciated!
Thanks!

You are wonderful!!!
Yes, I know my passphrase.
There were times when all items PASSED. Initial setup error msg indicated problem w/ MAC code filtering. Tech was able to resolve. At this point, the printer cannot connect to router. It sees it, asks for passphrase, errors off. All recent diagnostics run indicate FAIL for No Filtering.
BTW, throughout ALL of this, the Wireless indicator light on the printer is illuminated, wh/ led me to believe I had connectivity all along.
I was told by tech the router assigns different IP addresses for the printer (dunno why), neither of which will open in explorer. Tried to set printer manually (subnet mask IP, etc) but it kept going back to auto detect IP.
THANK YOU SO MUCH for your time. I am still interested in learning more, but I have a previous appt. If I have NOT taken the product back before I get back on line, I would still be interested in your ideas. I will check back tomorrow. Have a wonderful evening!

10.6.8 Printing problem with HP Photosmart premium C310 printer

I hvae a Photosmart Premium C310 printer which is connected wirelessly to my network. I also have a Mac Pro which is connected to the same network by ethernet cable. Up until I updated to OS10.6.8 everything worked fine. After that I found that when I restated the printer I could see it for a short time under the printer list but then it seems to "time out" and I can no longer print to it within a couple of minutes from my Mac Pro. When I restart the printer I can also see its embedded web page again for a few minutes but then it becomes not visble.
I also own a Macbook pro and two iphones and an ipod touch and all these wireless devices have no problem with seeing the printer and printing to it at any time. The Macbook Pro is also updated to 10.6.8 and works fine with this printer.
It would seem that the issue is not with wireless devices but with a wired device printing to this wireless printer even though it is on the same network and on the same subnet mask. All that has changed between working fine last week and not being recognised this week is an update to OS10.6.8
I have restarted the Mac Pro, reinstalled the latest HP software and reset the printers wireless setup but this makes no difference.
Is this a similar issue to what others have been reporting about a bug with printing under 10.6.8 or possibly something else. Any help here would be appreciated as I have no way of printing from my Mac Pro right now.

Pengtao, I have plugged my Macbook Pro into the network (with Airport off) and I can no longer reach the Photosmart printer. Remove the cable and go wireless and the Macbook Pro can reach the printer again. I have installed the photosmart printer software under Windows 7 using Parallels on my Mac Pro and have no problems finding the Photosmart printer from it.
To make matters worse I have bought a new Laserjet M1536 today and install it on my network. Again I get the same issues. I can print to it from any wireless device on the network but cannot reach it on any wired device on the network.Switch the printer off and on and I can see it and print to it for about a minute then it becomes "offline" to my Mac Pro
Given that it works fine under Windows 7 from a Mac Pro I have to conclude that the issue must be OSX 10.6.8 and nothing else as everything worked fine before the upgrade. I have turned all device off and on , checked all cable connections and also uninstalled and reinstalled all printer drivers on the Mac Pro and cannot get it working. Any advice you may have that may solve the problem beyond it being an OSX issue will be greatly welcomed.

Printing problems with HP Photosmart Premium C310a series

I recently installed an HP Photosmart Premium C310a series printer. Now the printer takes about 45 minutes to print a document. HP support says this is an Apple problem.
Can anyone help?

What file was the problem?
It seems that in the Windows/System32/Spool/Drivers/x64/3, the newly re-installed updated HP drivers (with the 2011-2012 dates) are the only ones with a .BUD extension. Maybe my Win7 computer doesn't recognize them as drivers? The other driver files in the '3' Folder have .dll, .gpd, and .vdf extensions. Is there another spot they should be copied so the computer can find the drivers? I see that up the chain in the Spool Folder, next to Drivers there is an empty folder named Printers.
And what files (Filenames) are needed to run the 309g-m? I assume some older drivers were kept on file when I ran the updated driver Install program. The newer HP 2011-2012 files in the '3' Folder are hpoc30j3.BUD, mxdwdui.BUD, hpc309at.BUD, and everything else is older. I need to know what to copy-paste to a better folder location.
Whatever and wherever the Drivers are, my computer can not find them!

Printing problem on HP Photosmart Premium C309g-m

Hi all,
I am currently using HP Photosmart Premium C309g-m to print my documents and it runs on five different ink catridges. I usually print text documents using the black ink catridge. I realised that the moment the ink runs low(when they display the ! sign in the yellow triangle), the print out quality is significantly reduced in the sense that my text documents are printed with certain areas being missed out such as having half a line of text not being printed etc when my ink isn't even out or nearing to being completely out.
Does anybody else experience this problem? Is this problem exclusive to this model or just this particular printer I am using? Is there any way I can go about solving this problem because essentially this means that I have to replace the ink catridges once they go low because I can't print a complete document at all! Thanks!

Print a Wireless Network Test.
I hope you are not using this for MAC filtering on your router. It is pretty much a useless security method.
Read more here.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Printing problem with HP Photosmart Premium C309g-m

I'm running windows XP sp3 on all of my machines with this printer{HP Photosmart Premium C309g-m} wireless network.Recently everything starts to print one inch lower on the paper and cuts off the bottom of each document I try to print.I print mostly from microsoft word 2007,and I have checked all the settings in word.It is almost like the printer skips an invisible header then starts to print the document.Any ideas would be appreciated.

I don't think there is anything wrong with the DSL modem HW. There might be an issue with how print data is being routed though.
Please try the second experiment where you blank-out the default gateway and DNS entries from the printer's internal web configuration page. Open the printer's internal web page by browsing to its IP address. Select Networking and then Wireless (802.11). Under the IPv4 Configuration tab, select Manual IP:
For Manual IP Address, use the existing printer IP address.
For Manual Subnet Mask, use 255.255.255.0
For Manual Default Gateway, leave blank. This is important.
Select Manual DNS Server:
Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty. This is important.
Press Apply.
Turn off the DSL modem, the printer and all computers connected to your network. Wait 60 seconds then turn on the DSL modem and then turn on the printer. Then turn on the computers. See if this corrects the printing speed.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

Problem with HP Photosmart Premium - HP Message Center

I purchased the HP Photosmart Premium (C410a) approximately 2 weeks ago, and am having issues with HP Message Center. Everything else on the printer is working perfectly.
During the first week, I would get messages from the HP Message Center if the ink was low or if the printer was out of paper. However, I have just realised that for the last week I am no longer receiving these messages.
When I opened up the HP Message Center, the log showed that there had been no messages created for the past week. When I deleted the message log, my printer disappeared from the left hand side in Message Center, and the icons at the top (i.e. Network Configuration and Maintain Printer) can no longer be selected as they are greyed out.
About the same time the HP Message Center stopped providing messages, I ran the HP Printer Software Update 2.6 (which was offered through Apple Software Update). I don’t know if this was the cause of the issue.
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Start here.

Can't install HP Photosmart 2575 on BootCamp with windows 7

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Please re-post on the Boot Camp forum, that is where the Boot Camp and MS Windows people hang out.

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Hello,
I use iMac(21.5-inch,Mid 2011) and was with OS X Yosemite 10.10.1
I want to install window 8.1 on my iMac by using bootcamp and i have a problem.
First, I have created a bootable USB stick with window 8.1. I started bootcamp assistant and i notice that i have only 2 options: don't have create a window 7 or later version install disk.
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pungpoui wrote:
I use iMac(21.5-inch,Mid 2011) and was with OS X Yosemite 10.10.1
I want to install window 8.1 on my iMac by using bootcamp and i have a problem.
First, I have created a bootable USB stick with window 8.1. I started bootcamp assistant and i notice that i have only 2 options: don't have create a window 7 or later version install disk.
From iMac (21.5-inch, Mid 2011) - Technical Specifications, you have a iMac with a built-in Optical drive.
Slot-loading 8x SuperDrive with 4x double-layer burning (DVD±R DL/DVD±RW/CD-RW)
From Boot Camp 5.1: Frequently asked questions - Apple Support
Can I install Windows from an ISO image?
To find out if your Mac supports that feature, open Boot Camp Assistant, then click the Continue button. If you see a checkbox labeled “Create a Windows 7 or later install disk,” your Mac can install Windows from an ISO image.
Is your iMac Optical drive not working?
So I googling the internet a lot then I found it on youtube. I change the plist file in boot camp assistant by deleting pre and add code on terminal. Then i got a first option(create a window 7 or later version install disk).
I made again a bootable usb stick with window 8.1 from ISO with the bootcamp assistant first option.
This creates a new set of problems and on older Macs does not work very well. Bootcamp Assistant sets the Mac NVRAM to boot from the Optical drive.
Then when i restarted the Mac keeping the ALT-Option pressed it was only Macintosh HD , recovery-10.10 and EFI Boot.
Why i don't have window partition? I'm so confused. What i've miss?
EFI Boot is the Windows installer.
On your Mac, you need to use both a USB and a Physical DVD to install Windows.

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i put the install disk in the DVD and reboot, it comes up and boots from the DVD and brings up the windows install desktop. copies files, expands files, installs features and updates then auto shuts down to reboot.
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Problem installing Windows 7 64bit using bootcamp

Hello all,
I am sorry to ask a question that has probably been asked many time. It almost three days that I am browsing all possible forum but I have not been able to find the solution to this particular problem.
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The Mountain Lion Windows Support drivers are available from within Boot Camp Assistant as a download. Start Boot Camp Assistant and select the option to download the Windows Support Software. Follow the instructions for saving the downloaded support software. When you boot into Windows make sure the device containing the drivers is inserted into a usb port and your Windows dvd is not in the computer. Windows will boot from your installed Windows on your hard drive and it will install the support software from the usb tick.
You should visit the Boot Camp forum where installing Windows and the Windows Support Software is explained in hundreds of posts.
https://discussions.apple.com/community/windows_software/boot_camp
And here is the Boot Camp help files in case you were unable to find them.
http://www.apple.com/support/bootcamp/

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http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-problems-creative-suite -6.html

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Just picked up my copy, registered my copy/got serial number.
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Problem with HP Photosmart Premium C309a

I am using my new IMAC and a new HP c309a all in one unit. I can print, fax, copy, but scanning will not work. I use the application provided, the scanner communicates with IMAC, provides a preview image, but will not save to the IMAC. I have restarted both the HP unit as well as the IMAC. I have re-installed the software, but to no avail. This is a major problem since the main reason for the new scanner was to work on scanning old photos.

I went thru the same thing...HP wrote back and this series of instructions (and download) worked:
The possible cause for this issue could be because of conflict in the drivers/software. However, before we come to a conclusion, I request you to perform the below steps to isolate and correct this issue:
· First, let us check the hardware functionality of the scanner by making a copy. Also check if the printer is able to print.
· If the printer is able to make a copy then it means that the scanning hardware is working fine and the evidence points towards a software issue. In such a case please follow the below steps.
Note: If the printer is not able to copy then please skip the below steps and look for steps in the email to reset the printer.
· I request you to uninstall the existing drivers/software by following the below steps.
* Click and open the Mac hard drive (in which the Mac OS is installed) and then click on Applications.
* In Applications, click on Hewlett Packard and then click on HP Uninstaller.
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74786-1 &lc=en&dlc=en&cc=us&product=3737195&os=219&lang=en
Note: Clicking the links may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.
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I was (key word) having problems with my installation of CS3 on my brand new (3 days old) computer with Windows Vista x64. Finally after two days of installing and uninstalling, I called Adobe support. I was pleasantly surprised with how quickly they solved my problem (if only I had called sooner).
Having worked on this for 2 days I have seen and tried everything except of course the cure. So I wanted to put this out there for any one else that is having problems.
The symptoms:
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wow...thank you so much for this posting. I just got home & followed your steps and now I have CS3 up & running. After 4 days of stressing out, finally someone was able to assist. Why can't the Adobe Experts & Employees on these forums supply this much needed information?????
I seriously understand why people want to get crack versions of this software rather than paying hundreds of dollars like us and avoid all this BS and get no support whatsoever!
Thank you again!!

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