Problem Setting Up Outlook Exchange

Hello, I can access my outlook exchange on the internet. But when i put the details into my blackberry account i get an error message - Can not setup this account. I tried on a friends account and the same thing happened. My i.t guy completly removed all security (temporarily) to see if it was a firewall issue, but this made no difference.
Any help would be GREATLY appreciated.
BB 8110

Is your exchange support POP3 or IMAP? Please confirm.
Unless these protocols are supported, you'll not receive any mails in your BIS.
tanzim
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Problems setting up multiple exchange accounts with same user name

Hello,
I have two email addresses on the same exchange server at work that I would like to configure on my iPhone4 running iOS 4.3.3. I can setup the first email just fine but when I set up the second email iOS tells me " Cannot Create Account: An identical Exchange account already exists". Here is a working example:
[email protected]
[email protected]
username and password for both email1 and email2 are the same credentials. Am I getting this error message b/c the username for both accounts is the same? if so is there a workaround for it without having to change the username for one of the accounts?
Any help would be appreciated. Also, we are using Microsoft Exchange 2010.
Thanks

I'm having the same problem. From all the information I can find, iOS doesn't allow you to access multiple Exchange accounts using the same credentials. I'm not sure if this is a restriction of iOS or a restriction of Exchange ActiveSync.

BB newbie - have set up hotmail email ok, but cannot set up outlook exchange account.

Hi,
Ok had BB for 3 days - loving it
I easily configured my hotmail email but cannot do so for my company exchange account.
The account is available through a https://exchange.companyname.com type web server
I can log into my email from anywhere on the internet using this web address.
I get as far as adding my settings an enter the web adddress, log in and password.
I get the message "unable to add account. Please check your information and try again"
What am I doing wrong ?
Thanks in advance
JJ
Details
BlackBerry 8520
v4.6.1.314 (Platform 4.2.0.135)
No apps , free space 103.5 MB

Hi and Welcome to the Forums!
FYI -- what you are attempting to do is use your BB, via BIS, to access your work email via their OWA environment. While that is supported, it can be tricky. I, honestly, could never get mine to configure via the device interface to BIS (Setup > Email Settings). Only by using a PC and going to my carriers BIS website could I get my OWA configured in BIS. You may need to do the same.
You can find your carriers BIS website via this portal:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
And you can find the specific detailed instructions for configuring OWA in this KB.
There are some limitations concerning OWA, but let's hold off on discussing those until you try out the above procedure.
Oh...btw...you will have to create credentials for your BIS account so that, when you log into it from a PC/browser, your carrier can identify and authenticate you. Typically, I find it easier to create the BIS credentials on the BB interface to BIS...then you can enter them in the BB interface, with the 'Remember Me' checkbox so that you only have to enter them one time on the BB itself. Then, when you use your carriers web interface to BIS, you will use those credentials to log in and conduct the OWA configuration.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT1277 why i cannot set up my exchange account into my iphone 4s. everything that needs to input has been provided right, but error says cannot get email not connected to the srver.where seems to be the problem?pls help.btw,i have an outlook for macbook

please help me find out the solution to the problem.
My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server? where seems to be the problem?
Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone? ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.

No one seems to be hearing what Big Q is saying.
He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies to what is a legitimate question, that is obviously plagueing many, many other Apple users.

Hi, in our Enterprise environment, we have a single mac with Mavericks version 10.9.2 and Office for Mac 14.4.1. When setting up outlook, we are trying to connect to a mailbox on exchange server 2007.

Hi, in our Enterprise environment, we have a single mac with Mavericks version 10.9.2 and Office for Mac 14.4.1. When setting up outlook, we are trying to connect to a mailbox on exchange server 2007. We put in the EWS details in the server field since our autodiscover function is not functioning. But still it doesn't work. There are no errors, no popups. We turned on the logging and in the logs, it says a error of -3259. We are stuck and any help will be really appreciated.

I have a customer experiencing exactly the same issue. Their computer is running Windows 7 Pro with Office 2007 SP3. After seemingly exhausting all troubleshooting options, I backed up their data, formatted the hard drive and performed a clean install of
Windows and all their applications. It didn't solve the problem!
What's strange is the customer also has a laptop computer, running the same version of Outlook, and that doesn't experience any problems connecting to Office 365 on the same network.
My next step is to send the customer a new ADSL modem/router to try.
I have another customer on Office 365, also running Outlook 2007, and they also experience issues with emails sitting in the outbox while Outlook displays the status message “Outlook is trying to retrieve data from the Microsoft exchange server outlook.office365.com.”
In this case Outlook doesn't freeze/stop responding, like it does for the first customer I mentioned.

Problems setting up iCloud & Outlook 2010

Hi,
I have just installed Outlook 2010 & am trying to set it up to work with iCloud. When I tick the boxes for Calendar & Contacts on the iCloud control panel & click apply it starts the set up process, but part way through I get an error message saying it can't set up due to an unexpected error. If I click cancel it leaves the boxes ticked, but iCloud does not appear in Outlook. If I click try again the iCloud control panel just constantly shows 'setting up' next to contacts & calendars. The only way to then stop it is using Task Manger. I did this before & it wiped out all my Outlook Contacts & Calander entries (fortunately I was able to get them back from my iphone using itunes).
I have tried uninstalling / reinstalling the icloud control panel, & have also tried running 'Repair' on the Office 2010 setup, but still get the same problem.
Anyone have any ideas?
Thanks
(PS I'm using Vista 64bit)

Hi,
I managed to get it working by doing Contacts & Calendar separately.
So, I turned Contacts on in the iCloud control panel leaving Calendar off, it did the setup correctly, then I turned Calendar on as well in the iCloud control panel & again it did the setup correctly.
Hope this helps you.
I have discovered that iCloud & Outlook doesn't work quite as well as I'd like it to - Outlook doesn't show any appointments from the iCloud calendar in the To-do bar (an Outlook problem) & I've had some problems with the categories I'd given some Contacts (not sure if the problem is in Outlook or the iCloud, but although the categories appeared, filtering based on them didn't seem to).

Problems setting up Mail to Exchange

Hey everyone,
Having a few problems setting up mail to exchange on a Nokia 5800.
We have the latest version of Mail to Exchange installed.
Were using Microsoft Exchange 2007.
Example serup of what we have done:
Mail to exchange - New profile - Input Username and Password of domain account - Input domain name - Chose Internet as means of connection -
The Nokia goes off and searches for the domain information, finds it OK. Shows a message regarding a server certificate, we chose to install this certificate this time only.
Phone crashes?
Any ideas whats going on?
Thansk

Hi Jim,
Depending on the customer feedback, it works fine. Apple Mail the client that comes with OSX supports standard protocols (POP3, IMAP, SMTP), these are all supported by Exchange 2010.
If you're running Mac OS 10.4 Tiger or Mac OS 10.5 Leopard, you can still use the Mac Mail App to connect to your account. However, you need to connect to your account without using IMAP or POP.
If you're running Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion, you can use the Mail program included with those releases to connect to your email account automatically using an Exchange account.
When you use Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion and connect using an Exchange account, you can use features that aren't available to users who connect through IMAP or POP, including iCal and Address Book.
More details about Set up email in Mac OS X Mail, please refer to:
https://support.office.microsoft.com/en-in/article/Set-up-email-in-Mac-OS-X-Mail-de372dc4-9648-4044-a76c-e8a60e178d54?CorrelationId=a0ce4c19-1492-4e3b-bc7e-4af83d3cb347&ui=en-US&rs=en-IN&ad=IN
Additional, I find a similar thread about your question, for your reference:
https://social.technet.microsoft.com/Forums/exchange/en-US/b112b61e-401f-4ad9-b459-a25673ff5407/connecting-to-exchange-2010-using-apple-mail?forum=exchange2010
https://social.technet.microsoft.com/Forums/en-US/d3c9b4ad-822b-4a7c-88b8-39df3f166f96/how-to-setup-exchange-account-on-macbook-os-x?forum=exchange2010
Best Regards,
Allen Wang

Email problem - Microsoft Outlook exchange

Hi,
I was trying to sync my email, which is provided by Microsoft Outlook Exchange on the website icex.ic.ac.uk with my BB. However, I was having issues.
Interestingly, when I first set up my BB this email worked, at that stage I entered my email details but I did not setup an account in email setup. Then when I chose to setup an account one day, and then within the account setup all my emails it stopped working! Now I cannot find a way of accessing my emails without having an account, so is there a way of going back to the old setup...?
Thank you

Hi and Welcome to the Forums!
It sounds as if you created BIS account credentials -- your BIS account already existed (hosted and controlled by your carrier) and, when only accessing from the BB, credentials are not needed as authentication occurs via PIN. But, to access your BIS account from a PC/browser, credentials are needed as there's no other way to authenticate you to the account. Once you create those BIS credentials, you must use them both from a PC/browser as well as from the device -- but the device should have a tickbox to check that will let it remember your credentials.
If you don't have it, to get to your BIS account via PC/Browser (using those credentials you created), look here:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
Managing your BIS account from the PC/browser or from the BB is the same thing...it's just two interfaces to the same account. Once you create credentials, you must then forever use them. And credentials are required to access from a PC/browser. Personally, I hardly ever use the device interface to BIS...I much prefer the larger screen, keyboard, etc. of my PC to manage my BIS conduits.
If you want to remove the credentials, you'll need to contact your carrier to completely reset your BIS account back to an initial state.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Outlook exchange, iPhone 4S & IOS8: sync Problems

I own an iPhone 4S and use a Microsoft Exchange account for work which perfectly worked for over 3 years that I have owned the iphone.
After a recent upgrade to iOS 8 on the phone, Outlook exchange no longer sync to the iPhone's email/contacts/calendar modules!!!
I would greatly appreciate any help as I am handicapped not being able to consult my work email while in transit

I had the same problem on my 4S after updating to iOS 8. When I tried to fetch data to check my inbox, it would try to update the inbox for a few seconds and then fail.
Trying to update the inbox wouldn't work, but I did successfully send an email from the Exchange account on my phone. That seemed to break the log jam. I sent a test email back to the Exchange account and my Inbox was able to successfully update itself. Seems to be working now.

Problems sending emails with iPhone 3G and outlook exchange

I have a problem sending email with exchange. Receiving and answering mail works fine and calender updates work fine. However when I initiate an email from the phone it syncs and ends up in the sent folder in the computer but never reaches the recipient. I have tried this many times with different recipients and phones. It only happens from my iphone and ipad. Any suggestions?
Any help much appreciated

The iPhone you returned is still syncing against your server and locking out your account. Someone possibly has access to your mail data. I'd recommend having your Exchange Administrator install the Microsoft Exchange Server ActiveSync Web Administration Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC -E0B4C6301453&displaylang=en) and attempt to wipe/delete/block that other iPhone.
Message was edited by: ethanm

When I set up my exchange account on iPad2 cameras always become disabled. What's the problem, can I use my cams along with using exchange mail?

Can someone help me with this question? Why iPad 2 disables camera when I set up my Exchange mail account? How can I enable camera along with using mail?

The iPad is not disabling the camera - the administrator for your Exchange account is. You need to go to the person who administers your Exchange account and ask them to lift the restriction on cameras in their Exchange system.

Outlook/Exchange - Free/Busy time is not available while scheduling

This is very similar to another earlier question "Outlook/Exchange Out-of-office unavailable" [http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-exchange-out-of-office-unavailable/006462a8-a693-4389-b07c-6d9a27576449]:
I do not see free/busy time for scheduling, and is unable to setup Out-of-Office Auto-Reply, while I oculd see others calendar content in the Calendar view.
In theory, these problems should be already fixed by KB2850061 but I do have newer Russian Office for home and business 2013 (version 15.0.4675.1003) and those problems are still here, while KB #2850061 seems to be inapplicable.
What is the newer KB fix which is replacing 2850061 which would be working for my verison?

Hi Timur,
According to your description, I know that the OOF cannot be setup and cannot see Free/Busy information in Outlook 2013.
How is the impact, only one user or all users have this issue on Outlook client? How about in OWA?
As Martin mentioned, both of F/B and OOF are related to EWS. If you have the same issue on OWA, I'm afraid this issue related to Exchange Server side. Please try to verify the EWS setting. Also try to re-build EWS Virtural Directory for testing.
If this issue only occur on Outlook client, I suggest run Outlook under safe mode or re-create profile. I also suggest ask Outlook Forum for help, so that you can get more professional suggestions.
Thanks
Mavis Huang
TechNet Community Support

Microsoft Outlook Exchange / Canon Multi function Printer Email Issue

Hi there
A client of ours has been experiencing strange issues with one particular email address on their Microsoft Outlook Exchange Server and a Canon Imagerunner 1133if
The Canon scanning feature has been registered with all the computers and email addresses on their network. Whenever one of the employees scan a page to their email address, the email is sent and received with no problem whatsoever via Outlook 2010 Exchange,
running from the exchange server.
Only one email address on their exchange server doesn't receive any of the scans sent to it, even if it did sent successfully??
1. The email has been set-up correctly on the Canon and Exchange server (The email address syncs new emails and sends them without any hassle, but scanning to the said email, for eg. [email protected], won't show up in their inbox).
Note: We have checked the email on the canon printer and it has been registered correctly.
2. We have whitelisted ([email protected]) the email on the client's computer, made sure it's not a blocked sender in junk email, checked the exchange email tracking logs, and everything checks out, according to the log the email has been sent successfully,
but for some reason, the email doesn't receive on his personal exchange inbox...all other emails sent to this inbox receives perfectly.
Neither the Canon Printer techs, nor we, can find the issue. If anyone has experienced this particular problem, with this particular printer or setup, please respond, it will be MUCH appreciated.
Kind regards

I've heard many cases that user unable to scan to Email from Canon Scanner/Printer via Exchange Server. However, in this case, only one email address doesn't receive the scan items from the device, it seems to be none of business of IP/SMTP Port/DNS
or network else, I mean the server site due to the other user is ok. This following factors might be the root:
1. Email address itself. If necessary, please type the exact address through Canon Imagerunner 1133if and send one thing to the target email address to check the result.
2. Permission. Check and enable the Anonymous Group on Receive Connector somewhere.
3. The user's client. Disable all of security application in that user's computer, or logon this account in another machine to test the behavior.
If none of steps above works, please create a new user in AD and then check everything is fine for a new createing user account. Thanks.
Tony Chen
TechNet Community Support

Cannot send new emails or forward emails on newly set up outlook on ipad

I have set up outlook email address on my wifes iPAD ,it will not let me send new emails or forward recieved emails,can u help

Hi Tony,
Thank you for your question.
In addition Sathish’s question, there are some else which could be referred to:
Did the mobile receive/send email?
Did the issue occur all users or the specific user?
Did the all iPad not send/receive emails? Or other devices?
If we use pop3 and imap4, we could make sure the service of pop3 and imap4 are running without any problem.
In addition, we could check if iPad could sync with Exchange server?
We could refer to the following links to troubleshoot:
http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA141390
http://support.microsoft.com/en-us/kb/912918
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support

Lync 2013. There was a problem connecting with the Exchange. Unable to load the magazine discussions.

Lync 2013. There was a problem connecting with the Exchange. Unable to load the magazine discussions.
Installed Lync Server Standart 2013, client PC MS Office 2013.
As the mail system - Lotus Notes Domino Server and Lotus Notes client, respectively.
Exchange is not installed at all.
question:
1 What is the message: "There was a problem connecting with Exchange. Unable to load the magazine discussions." and how it is fraught?
2 How can I fix this message? Cleaning the C: \ Users \% UserName% \ AppData \ Local \ Microsoft \ Office \ 15.0 \ Lync \ does not help
3 What are the disadvantages when using Lync Server Standart 2013 without Exchange? In principle, I put for Lync Exchange?
4 What are the advantages when using Lync Server Standart 2013 with Exchange?
5 Is it possible to work simultaneously Lync Server Standart 2013 + Exchange + Lotus Notes
Thank you.

1) That sounds like a strange translation. But basically, it wants to connect to Exchange and it's complaining.
2) You can attempt to go to Tools->Options->Personal and set Personal Information Manager to None, and in Lync Management Shell run set-csclientpolicy
http://technet.microsoft.com/en-us/library/gg398300.aspx with the following options:
DisableCalendarPresence $True
DisableEmailComparisonCheck $True
EnableExchangeContactSync $False
There may be more, I've never tried to completely disable Exchange features from Lync.
3) No conferencing plugin for meeting invites, no automatic presence management based upon your calendar, no searching your Outlook contacts for new contacts, no voicemail, no conversation history,no unified contact store, and more:
http://technet.microsoft.com/en-us/library/jj688098.aspx
4) This is just #3 in reverse :)
5) Depends on your goals, but the experience wouldn't be great. You'd want to keep your contacts and calendar in Exchange and your email in Notes. It would be confusing to your users.
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SWC Unified Communications

Problem Setting Up Outlook Exchange

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