Problem with renewal

Just sharing with the forum my renewal problem.
I was online on Friday 2/21 the the website offered me current bundle for $104.99 to renew for 2 years., but my confirmation email shows $119.99.
Since I did not take a screen shot and the confirmation email is wrong, I am having a hard time to convince them.
I have gone through chat and several "retention" people. I got 1 or 2 call backs. But still an open issue for me. I did end up opening a call with my local BBB and I finally got an "executive resolution" type person that gave me his name and number that I can call back for follow up. Sad that I had to lodge a BBB entry to get a person with a name/phone for follow up.... Looks like this is a system wide problem on their website.

Contact Apple by going to https://expresslane.apple.com ; click ‘iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
You shouldn't lose any iCloud data. They only suspend some of the services (such as email).

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Problems with renewing Skype Premium.

I got a issue with my premium account, my account expire date 7th December 14. Skype attempt charge my credit card on 4th December and card was declined cause my card was changed. than I contact with skype customer service on 5th December. They advice me to change payment method and I did as well they said, buy enough credit as much I need for my yearly premium account. I contact to skype again and they assure me that all is good not to worry with is 24 hours they will deduct money from my balance it was on 5 th December. Nothing happens on that day than contact again they reply the same not to worry, contact on 7th December they reply same and reassure my premium subscription will be remain the same, buy finally on 8th December skype send me a mail that my subscription in cancel.is it fair what they did to me???
Again I contact with the one of the supervisor there and gave him all the details what we had chat with his people about my case, again he assure me to wait patiently he will do something good for me. I am waiting and waiting he giving me mail which one is use less for me. After 1 and half month later he came to the decision they will are not able to give the same subscription what they can do give me my money back. But my expection is want my service back while I am waiting for 1 and half months. At this stage I am prepareing a legal action file against skype cause there wasn't my fault and I contact to skype before finish my expire date. So why can't I back my service.
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

Hello
Please send me a transcript of your conversation with Customer Service by Private Message.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Problem with renewing my online number

Greetings
I have tried twice in the past week to renew my online number, and on both occasions skype has refunded my payment 2-3 days later. There is no explanation for the cancellation, I just receive an automated email which appears as if I have requested the refund, as it contains this line:
"You'll no longer be able to use the service you requested the refund for."
I do not understand why skype keeps refunding my payment and cancelling my subscription for this product ... has anybody else experienced this before?
Thanks.

Firefox is completely free software. There is never any subscription fee or other charge from Mozilla.
What exactly is prompting you for payment?

Problems with renewing credit card information

I've gone on now 6 times to the adobe site to update my credit card information on my subscription and it keep giving me errors.
Any one else having this issue - Please help!

Ricky some of our back-end systems are currently rebooting. I would recommend waiting up to an hour and trying again. If the problem persists please feel free to contact our support team as Kglad suggested.
Our back-end systems should be back up long before the hour is up. I recommended waiting an hour though just in case there is any unexpected delays.

Problem with 2004S (N4S) test drive license

Hi -
I've installed n4S for a number of years now, and have struck a problem with renewing the 90 day license.
I go and register again at http://www.sap.com/minisap, give my HWID and specify the MaxDB flavour. I receive my license key file, and upload it via SLICENSE, and get this:
This system's system number is "000000000311069702", but there is a license key for system number "000000000311123778" in the license key file.
Can anyone shed any light on this?
Thanks,
Piers Harding.

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I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the

Hi
I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
I thank you for your help, it can help to humanize

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

Recently while we were overseas, it was time to renew our Adobe Convertor. We did so but forgot that our card number had changed due to the Christmas problem with Target. So we were denied. Could webe reinstated?

Recently while we were overseas, it was time to renew our Adobe Convertor. We did so but forgot that our card number had changed due to the Christmas problem with Target. So we were denied. Could webe reinstated?

Could you provide the name of the service that you subscribed to? Adobe ExportPDF, PDF Pack, or anything else?
I can move this post to an appropriate forum so that you can get help.

Problems with Customer Service AND unexplained charges!

I've been with Verizon for I-don't-know-how-many years, and through the years you are bound to have a few problems here and there but some of the problems are just ridiculous! It's also the same reocurring problem!!!!!!!!!!!!!!!! I was with Alltel first, before it was bought out by Verizon. The years I was with Alltel, I didn't have near as many problems. It seems EVERY time I do the smallest change or something to my phone or bill, I get a ridiculous amount of charges that I was NOT aware of, nor told about... EVEN IF I ask "So this isn't going to change my bill, or there will not be any unexpected/unexplained charges that I don't know about?"... BUT not matter how many times I ask... and NO matter how many times I am told "no"... there always is. For example.... last year, I updated and signed a new 2 year contract and purchased the first Driod. Before, my 30 day warranty was up, I was having problems with my Driod, and decided to send it in and get a new one. Before I did this.. I called customer service to make sure there would be no interuption in my bill, and there wouldn't be any unexpect charges, and there would be no difference in anything. I was told there was not, and once I recieved my new phone, just send it in and nothing would be changed. Of course, when I get my bill.. I see I was charged $500 for the new phone. It was explained to me that my credit card was reimbursed (which I never check that card, because I never used it expect to purchase the phone) and that I was recharged for the new phone, since it was a new phone. So I had to fork out the $500 (on top of my bill) and then wait months to get the $100 rebate card. Months after that, I "assumed liablity of my line" because I was on a plan with my family. I decided to have my own line, so I "assumed liability." I was not told that when I did that, I "renewed" my contract date. So I just added 6 more months to my 2 year contract. Was NOT told about that! Then again...... I was recently having problems with my Driod (the screen went black and would not come back on.) I had to turn on an OLD motorola razor, so I would not be without a phone for two days while I was waiting on my phone to come in. As soon as my phone came in, I had my Droid turned back on. I recieved my bill recently, and my bill was $200 over what it normally should be.... so I called in... apparently, when I had my phone replaced, they dropped off my data package and when I recieved my replacement driod, they never put it back on. So I was being charged for alllll my data usage... again I was NOT told about this. I wasn't even aware that they had dropped off my data package, and when/where did they get the authority to do that??? These are just a FEW of the problems that I have had.................................
Does anyone have these reoccuring problems!?

I understand that my bill can be viewed online, and I do view it fairly regularly, so if there are any unexplained charges, I can call Verizon asap. The problem does not come from me not understanding my bill, but from customer service. I have been with Verizon for a very long time, and it is a continuing problem. Where did Verizon get the 'OK' to drop my data package off my plan? Who authorized that?
After calling Verizon and trying to find out the problem, the gentleman told me that when I activated on old phone while I was waiting on my new Droid to arrive, my data package was dropped off and I "should" have been told about that. When I reactiviated my new Droid, I "should" have called and had them restart my data package. I was not aware that when you activate an old phone that data plan is taken off your plan. In all my years of having cell phones, I never make two years with one phone. I have always, at one point, had to turn on an old phone, and my data package has NEVER changed. Why would I have my data package dropped and why would I have to call Verizon to have it restarted. I would never know to do that unless I was TOLD that my data packaged HAD to be re-added when I recieved my new phone, but I was never told of that.
All of that is beside the point, the point is, Verizon was never given the authorization to change my plan. Never. My bill was taken care of and readjusted, and I am thankful for that. It does not change the fact it is always a hassle with Verizon Customer Service and I am always the one having to PROVE that I am not at fault, or that I was NEVER told of certian things. EVERY TIME I HAVE CALLED CUSTOMER SERVICE, I AM TOLD "I'M SORRY, THEY SHOULD HAVE TOLD YOU THAT."
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DHCP problem with wireless clients

I've just set up this eqipment
Router/Firewall ASA 5505
Cisco WLC 2125 - Wlan controller
Switch Catalyst 2960
16 Ap's AIR-LAP1131AG-E-K9
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Trond

One layman's question:
For DHCP to work, you already permit 0.0.0.0 to ask 255.255.255.255 for its IP adress (i.e port 67 in one end, and 68 in the other).
When a client re-attaches ("logs in again") it will try to use its old adress (the one assigned by dhcp) and ask 255.255.255.255 to renew its adress.
Does your ACLs permit the IP range assigned via DHCP to access 255.255.255.255?
//Svein

Filter problem with operating system in french

Hello,
There is a problem with the "Operating System - Windows" filter in the french version of ZCC.
If you create a bundle and go into "Requirements" and add a filter with Operating system and you set it to "Version 6.1 - Windows 7 / Windows Server 2008 R2" you get this error
"Vos modifications ne peuvent pas tre appliques pour les raisons suivantes :
ErreurLa version doit tre sous la forme "x" "x.x.x.x". "
"You changes cannot be applied for the following reason : formatting must be x to x.x.x.x"
The format should be "6.1 - Windows 7 /Windows Server 2008 R2 Versions".
The filter does work as intended with the english versions of ZCC. I have no problem with that but some of our admin does.
PS : I am currently unable to open an SR because our licence has not been renewed yet. So i am reporting this here.
Thank you!

Originally Posted by GuillaumeBDEB
Hi poplante, this bug is haunting Novell since version 11.0! Believe me on that. I'm the one who reported it. Here's the workaround.
1.Go to Server machine.
On Windows:
Go to
%ZENWORKS_HOME%\resources\properties\com\novell\ze nworks\core\web\internal\resources\CoreInternal_fr .proeprties
On Linux:
Go to
/opt/novell/zenworks/resources/properties\com/novell/zenworks/core/web/internal/resources/CoreInternal_fr.proeprties
2.change the property value of windows.versions.6.1 from "Versions 6.1 Windows 7 / Windows Server 2008 R2" to "6.1 Versions Windows 7 / Windows Server 2008R2"
3.Then Restart the server. The issue will be gone.
By the way you will see this bug reappear with every new update of ZENworks including new service packs and monthly updates. So keep this workaround at hand just in case.
Hope it helps!
GuillaumeBDEB
In 11.3 the value seems to be:
windows.versions.6.1=Versions 6.1 - Windows 7 / Windows Server 2008 R2
But should probably be set to:
windows.versions.6.1=6.1 - Versions Windows 7 / Windows Server 2008 R2
And the correct Linux path would be: /opt/novell/zenworks/resources/properties/com/novell/zenworks/core/web/internal/resources/CoreInternal_fr.properties.
This bug would probably take them a minute or two to fix, sad to hear that it's been there since 11.
Thomas

Problem with cache and applications

Hello,
I'm facing a problem with webcache in my portal (v2).
I have some reports and their data it's not renewed unless I restart the webcache.
How can I disable webcahe for this applications?
Thanks

You are hitting this bug (2676956) - fixed in 9026

Can't start laptop - problems with automatic repair, need acces to admin account but there is none. HELP! :(

Hello,
I'm having problems with my windows 8 laptop.
This afternoon I shut it down, and went to work. A few hours later when I came back home I noticed the little blue lights on the keyboard (showing me that the pc was charging and that my wifi is on) were still on. Normally these are off when the pc is turned
off.
I tried starting the laptop but nothing happened, the screen stayed black. I held down the 'on' button to force it to turn off, and turned it on again.
I then got a textmessage on the startup loading screen that there were problems with my C drive (only drive the laptop has), so it went to automatic repair.
*my laptop's language is set to Dutch so I'm translating everything :)*
It gave me 2 options:
1: Restart computer
2: Advanced options.
I tried option 1, didnt work ofcourse, it just restarted and I got back to this screen, so I checked what option 2 had to offer.
I got to a screen with 3 options:
1: Continue to windows 8
2: Solve Problems
3: Shut down
When I tried option 1 the computer just restarted and went back to the same screen.
When I tried option 3 it shut down as it should.
Option 2 gave me 3 other options:
1: Renew PC
2: Factory reset
3: advanced options
Option 1 just restarted my pc and took me back to screen 1.
Option 2 I havent tried yet, because it erases all of my files. This is a last resort.
Option 3 gave me 6 other options:
1: Systemrepair
2: Repair with installationcopy
3: Startuprepair
4: CMD
5: UEFI firmware settings
6. Startupsettings.
I can't use option 1,2,3,4 because I need to log in to an administratoraccount.
The bad part is: the laptop doesn't have an administratoraccount.
It was my parents laptop, and theyve set it up. I always assumed the account was an admin because
I had acces to everything and didn't need a password to run things as admin and such.
Turns out it isn't.
I get this message (translated) when I try to acces one of these:
'You have to log in as administrator to continue, but this pc doesn't have an administratoraccount'.
I can't believe microsoft added a check to see if the pc has an admin account on it, and even added a specific message to show when it doesn't, but they didnt add the option to just use these tools when there is no admin account present? What were they thinking!
Option 5 I havent tried yet, when I click it it says I have to restart to acces these settings, but I dont want to mess with something I know nothing about.
Option 6 gives me a few options like run the pc in safety mode, run windows repair and disable auto-restart after something has gone wrong with windows. But when I select one of these options it doesnt work. It just takes me back to auto repair. It just doesn't
doe anything.
There are no other options. Nothing I can do. My pc is stuck like this. The only thing I *might* be able to do is a factory reset, but I havent tried, and that could also just give me an error about me not being admin.
Some backstory of what I think caused this problem:
I believe the problems started a week ago, last friday.
I'm using a program called 'AVG TuneUp'. This program gave me a message telling me it was 3 months since it had checked my C drive for defects or anything. And it asked me if I wanted it to do so. Unknowing of the problems that would follow, I pressed 'ok'
(or whatever it was).
I had to restart my pc for it to begin, because it could only check the drive during startup. It went to 12% and stayed there for like half an hour, after which I decided to google (on my phone) if that was normal. It turned out that that option doesn't work
well with windows 8 and that lots of people's computers got ruined after using it. I stressed and I tried to shut it down, but since I was still in startup the only thing I could do was force the pc to shut down, so I held down the power button and it shut
down. I restarted and managed to abort the proces. The laptop started fine and everything worked.
A few days later a game/program I use called League of Legends started to act weird, because I could not log in on my account (for the game) anymore. Some error with IE settings, which I was unable to fix. For more info about that go to http://boards.eune.leagueoflegends.com/en/c/help-support-en/8Eoz315J-cant-log-in-to-lol-and-cant-log-in-to-steam-either-weird-coincidence.
Although I doubt it will help.
That forum post also contains a link to a post I made on the Steam forum about not being able to log into steam anymore. (Steam is another program I used). I wasn't able to log into steam anymore about 1-2 days after I wasn't able to log into LoL.
Also at the same time my Norton sortof stopped working. It showed up as active in my task manager and AVG TuneUp program manager, but it wasn't in my task bar and I couldnt acces the control panel.
Then yesterday I checked my pc for errors with AVG TuneUp's 1-click maintenance tool, and it told me my C drive was fragmented badly, so I defragmented it using the tool. Laptop still worked fine after that.
And then today I got the error on startup about my C drive having errors.
Long story shot: Problem is probably caused because I stopped the repair of my C drive with the avg tuneup tool before it was done, however its weird that I'm only experiencing (big) problems a week after that happened.
Hardware info:
It's a Samsung Ativ book 6 (google it for all the specs :) )
RAM: 8 GB DDR3
CPU: intel 3230M @ 2.60 gHz
GPU: AMD Radeon HD 8850M
HDD: 1 TB S-ATAII hard disc
I've found this page:
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-taking-me-to-automatic-repair-but-no/6cbc995e-9ecb-4e28-8d6c-adabdecb8374?rtAction=1424369231072
But I don't really understand what the answering person is saying, and my laptop doesn't have a CD drive..
I really, REALLY hope someone can help me with this, because my laptop is basically 100% 'destroyed'.
Kind regards,
Christian Collaert

Hello,
Perhaps the operating system is incorrectly powering down or shifting the wireless adapter to a low power state in order to improve run time while on battery?
Try going into the Device Manager (filename: DEVMGMT.MSC), locate the wireless adapter under the Network Adapters tree, view its Properties, and on the Power Management tab, disable (un-check) the Allow the computer to turn off this device to save power option.
Please let us know if that makes any difference (or not).
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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IPhone 3G problems with 3G...

Hi,
My iPhone 3G was working perfectly with OS 3.0 but lately it's been playing up - now whenever I connect to my home router 3G overrides Wi-Fi... laptop has no problem with the router, no settings have been changed on the router - the router is not the problem.
Also now, while sitting at my desk I can't get a signal anymore... I have to turn 3G off to get a signal - the signal is full bar with EDGE.
I've done everything short of putting it in the freezer: -
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but no change... or improvement!
What's going on???
Thanks

Try restoring your phone from your most resent backup, followed by syncing your iTunes content back to your phone. But first, find and delete the existing .ipsw file on your computer(it "may" be corrupt). You will have to turn on "Show All Hidden Files & Folders" to see it. This will force iTunes to download a fresh copy. The .ipsw file can be found here:
XP: C:\Documents and Settings[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
Vista & 7: C:\Users[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
OS X: ~/Library/iTunes/iPhone Software Updates

ITunes 10.6 Mac Problem with Subscriptions Management

I have my MacBook updated to the latest everything, including iTunes 10.6.
I have noticed a problem with iTunes, in that I can log in to the store with my AppleId and buy apps, music, books, magazines movies etc and everything works fine.
However some apps have an auto-renewing subscription and I have a problem here. I log in with my AppleId, go to manage account and am then presented with an endless loop of password requests.
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I just tried this also on my iPad and it doesn't work there either. Although I can get into the account settings, when I try and change a subscription I get a big black rectangle in the middle of the screen and the iPad hangs until the screen login thing kicks in and I have to enter my pincode again.
Maybe this is something to do with my AppleId, I can't actually believe this is a fundamental problem, although maybe I am optimistic.

Problem with Virtual PC and Network Connection - VPC gets disconnected

Hi,
I've been having a few problems with a virtual computer and its network connection. I've set up a few computers the same way over the years and they all work fine except this one. We use the Virtual PC and XP mode to access our data from an older
program. The databases are on a server, which are accessed as a mapped drive. Every once in a while (with no particular pattern, sometimes it doesn't happen all day, sometimes it happens every 5 mins), the VPC gets disconnected from the network,
my program returns a file read error and then everything is frozen. When I try to ipconfig/release and renew, it releases correctly then it won't renew. I need to shut down the VPC from the Win7 task manager and even so, it doesn't shut it down,
even when I try to kill the vpc process. The only way it'll come back up is if I restart the computer. The network connection on the Win7 computer doesn't do that.
Is there anything I can do to fix this ?
Thanks,
Melanie

Hi,
Does it become more stable now, actually, I'm afraid that this issue is not related with the drive letter or name. Since you're using bridge mode, the I would suggest you use NAT as a test, it is the default network configuration, which allows the VM
to leverage the external TCP/IP network connected to the host. This is very useful if you regularly move the host computer between different network configurations. NAT is the preferred networking option when there is a shortage of IP addresses, a need to
ensure the VM’s IP address is not targetable from an external network, or a need for connecting using WWAN.
Yolanda Zhu
TechNet Community Support

Problem with renewal

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