Problems getting days since last used for licensed software

Question

Using SCCM 2007 SP2 R3
We've been required to start removing certain licensed software after 60 days of non-use.  Tried the canned reports, but needed to do a customized one to get all the needed info:
SELECT DISTINCT SYS.Netbios_Name0 AS 'NAME', CSYS.Manufacturer0 AS 'MFG', CSYS.Model0 AS 'MODEL'
, PCB.SerialNumber0 AS 'SN#', SCUM.TopConsoleUser0 AS 'TOP USER'
, RUA2.LastUserName0 AS 'LAST APP USER', OSYS.Caption0 AS 'OS', SMSIS.SMS_Installed_Sites0 AS 'SITE'
, SYS.Resource_Domain_OR_Workgr0 AS 'DOMAIN', RUA2.ExplorerFileName0 AS 'FILE', RUA2.FileDescription0 AS 'PRODUCT'
,RUA2.ProductVersion0 AS 'METERED VERSION', SWF.FileVersion AS 'FILE VERSION'
, CASE WHEN MIN(DateDiff(day, RUA2.LastUsedTime0, GetDate())) IS NULL THEN CAST('NOT USED'AS VARCHAR)
ELSE CAST (MIN(DateDiff(day, RUA2.LastUsedTime0, GetDate())) AS VARCHAR)
END AS 'VISIO LAST USED (> 60 DAYS)'
FROM dbo.v_R_System SYS
JOIN dbo.v_GS_SoftwareFile SWF ON SYS.ResourceID = SWF.ResourceID
JOIN dbo.v_Add_Remove_Programs ARP ON SYS.ResourceID = ARP.ResourceID
JOIN dbo.v_GS_COMPUTER_SYSTEM CSYS ON SYS.ResourceID = CSYS.ResourceID
JOIN dbo.v_GS_PC_BIOS PCB ON SYS.ResourceID = PCB.ResourceID
JOIN dbo.v_GS_OPERATING_SYSTEM OSYS ON SYS.ResourceID = OSYS.ResourceID
JOIN dbo.v_RA_System_SMSInstalledSites SMSIS ON SYS.ResourceID = SMSIS.ResourceID
JOIN dbo.v_GS_SYSTEM_CONSOLE_USAGE_MAXGROUP SCUM ON SYS.ResourceID = SCUM.ResourceID
LEFT OUTER JOIN dbo.v_GS_CCM_RECENTLY_USED_APPS RUA2 ON SYS.ResourceID
= (SELECT RUA2.ResourceID WHERE RUA2.ExplorerFileName0 = 'acrobat.exe')
WHERE (SWF.FileName = 'acrobat.exe'
AND SWF.FilePath LIKE 'c:\program%')
AND SYS.Operating_System_Name_and0 LIKE '%workstation%'
AND SYS.Client0 = '1'
AND SYS.Obsolete0 = '0'
AND ARP.DisplayName0 LIKE '%adobe %acrobat %'
AND ARP.DisplayName0 NOT LIKE '%mui%'
AND ARP.DisplayName0 NOT LIKE '%viewer%'
AND ARP.DisplayName0 NOT LIKE '%pack%'
AND ARP.DisplayName0 NOT LIKE '%update%'
AND ARP.DisplayName0 NOT LIKE '%web%'
AND ARP.DisplayName0 NOT LIKE '%modeler%'
AND ARP.DisplayName0 NOT LIKE '%hotfix%'
AND ARP.DisplayName0 NOT LIKE '%browser%'
AND ARP.DisplayName0 NOT LIKE '%workgroup%'
AND ARP.DisplayName0 NOT LIKE '%english%'
AND ARP.DisplayName0 NOT LIKE '%extended%'
AND ARP.DisplayName0 NOT LIKE '%cpsid%'
GROUP BY SYS.Netbios_Name0, CSYS.Manufacturer0, CSYS.Model0, PCB.SerialNumber0, SYS.User_Name0, OSYS.Caption0, SMSIS.SMS_Installed_Sites0
, SYS.Resource_Domain_OR_Workgr0, RUA2.ExplorerFileName0, RUA2.ProductName0, RUA2.FileDescription0
, RUA2.ProductVersion0, RUA2.LastUserName0, SWF.FileVersion, SCUM.TopConsoleUser0
HAVING MIN(DateDiff(day, RUA2.LastUsedTime0, GetDate())) > '60'
OR MIN(DateDiff(day, RUA2.LastUsedTime0, GetDate())) IS NULL
ORDER BY 'DOMAIN', 'SITE', 'NAME'
It produces output similar to the below:
NAME
MFG
MODEL
SN#
TOP USER
LAST APP USER
OS
SITE
DOMAIN
FILE
PRODUCT
METERED VERSION
FILE VERSION
ACROBAT LAST USED (> 60 DAYS)
ECH-WS73030
BIOSTAR Group
P43D3
None
vha19\vhadengethoh
NULL
Microsoft Windows 7 Enterprise
ECH
VHA19
NULL
NULL
NULL
11.0.06.70
NOT USED
ECH-WS60512
Dell Inc.
OptiPlex 990
FZVCHS1
vha19\vhaechconnel
VHA19\VHAECHSchneA
Microsoft Windows 7 Enterprise
ECH
VHA19
Acrobat.exe
Adobe Acrobat
11.0.03.37
11.0.06.70
87
Running into two problems:
  1.  Despite the product actually being used on some computers, Recently Used Apps (RUA) View shows no usage (none in other SW Metering views, either) and not sure what the issue is--SW and HW inventory are both working perfectly fine, as
are the metering processes on the site server.  Gives me a lot of false positives for not being used.
  2.  Have found some cases in which a previous version was installed, and used, then later upgraded, but not used--however, seems no way to filter out just usage for the CURRENT version.  Have looked at comparing the SW File Version and the
RUA.File Version, but they are often not identical, particularly if the product was patched.
Is there a better way to determine usage, or a better custom report to use?
Thanks.

Answer 1

I'm cleaning up old post, did you figure this out, if so how?
http://www.enhansoft.com/