Problems redeeming a card

I've redeem the card but the credit is not showing when I check the Skype and I can't re-do that redeem anymore so could you help to get my AUD$10 credit back?

Hi,
It's probably just a question of time if you redeemed it and it was processed correctly.
In any case, if you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
Problems with credit card/ PayPal payments
Other payment issues
General Payment and prices help
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¿Problemas urgentes? Contacta con Skype desde aquí

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Problems redeeming itunes card

when redeeming my itunes card, i get an error saying that it has been redeemed already, when we know it has not. How can I find out about this?

Try shooting Apple an email using Express Lane.
Just choose the iTunes Store option and give a breif description of the problem. Don't forget to include the codes on teh card.

TS3297 Problem redeeming iTunes card

Purchased A card and when I input the card number. It reads: problem with the code. What can I do?

If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide the activation code and serial number from the back of your iTunes Gift Card.
http://support.apple.com/kb/TS1292
Did you contact iTunes support?
http://www.apple.com/support/itunes/contact/

HT1918 Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?

Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?

Some Purchase require a Credit Card... For example Gifting and In-App Purchases.

HT1527 Whenever I try to redeem a card or access my account I get a message "connection manager invoke failed to find service connection url". I reset my password, logged out and tried logging back in, same message. How do I solve this issue?

Whenever I try to log in to my account or redeem gift cards, I get a message saying "Connection Manager Invoke Failed to find a service connection url". I changed my password, logged out and the same thing keeps happening. Does anyone have a solution for this?

Hello,
Try to go to the settings on your phone... Settings > Store > Click your Apple ID: And sign out from your account, then sign in again .... This solved the problem for me on my iPhone 4s

Has anyone one else had problems redeeming the code for the free onetime download of Star Trek 2009 Movie?

Has anyone one else had problems redeeming the code for the free onetime download of the Star Trek 2009 Movie?

dawnfromcabot wrote:
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
Reading that is giving me a headache, how about normal type.

Redeem itunes card due to session timed out?

unable to redeem itunes card due to session timed out?

I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
Hope that works for you, too.

I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

Password not recognised when I sign in to redeem iTunes card?

password not recognised when I sign in to redeem iTunes card?

iOS: Troubleshooting Messages
FaceTime, Game Center, Messages: Troubleshooting sign in issues
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Problem with gift card

I checked the value of a gift card and it asked me to redeem. I did so, and now show $10 credit to my acct. But when I go to purchase a $9.99 album, it goes directly to my CC info, and the "Redeem gift card" section at checkout says my card has already been used.

Contact the iTunes Store through the form at the bottom of the Gift Card FAQ web page and explain the problem to them. They should be able to help you.
Good luck.

Cannot redeem itunes card on ipod touch?

cannot redeem itunes card on ipod touch? Screen jumps before I finish typing in code!

I've the same problem. ipod running iOS 5.1.1, when I go to redeem the screen would say "Loading ..." and then kicks me back to the Redeem screen again. Many times, this would happen even before I finished entering the code. Reboot and resetting does not help.

Error (-1202) when redeeming gift cards

For the last several days when I click to redeem a gift card or if I click on Buy Itunes gifts, my request gets timed out and a message of "We could not complete your ITunes store request. An unknown error occured (-1202)".
Everything else in the store works, I can buy items, sample songs on the store, etc, just these two categories. Any ideas?

I just had the same problem this morning. I called Apple and they gave me a work around... Go to the iTunes Store main page, right click on "Redeem" and select "Copy Link". Go to your internet browser and copy the link into the address bar... That should open the iTunes store and give you "Redeem" page.
It doesn't fix the error necessarily, but let's you redeem the card.

Unknown error (-1202) when redeeming gift cards?

Every time that i press the "redeem" button in itunes, it pops up with "an unknown error occured (-1202). Is there any way to troubleshoot this so that I'm able to redeem my gift cards?

I just had the same problem this morning. I called Apple and they gave me a work around... Go to the iTunes Store main page, right click on "Redeem" and select "Copy Link". Go to your internet browser and copy the link into the address bar... That should open the iTunes store and give you "Redeem" page.
It doesn't fix the error necessarily, but let's you redeem the card.

Redeemed gift card . . . now what?

I have tried so many times to delete my expired credit card information from iTunes so that it will only deduct from the redeemed gift card (that was taken in successfully). But, there isn't a NONE button next to the credit card icons, erasing my number doesn't work and yet, the site is adament about getting new information about my credit card that is dead in the water.
Please help.

What is your actual problem?

Problems redeeming a card

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