Problems Sending Mail -- ISP or Mac Mail?

Typically, I need to send nearly every message at least twice -- once initially and however many times after that from the outbox until it finally goes. At times, I'll have mail stuck in my outbox for hours, if not days and often have to use webmail to send messages in a pinch (thus losing all the benefits of Mail).
I contacted my ISP and spoke to a technician who was very helpful and attentive. I sent him screengrabs of all of my settings and he confirmed they are set correctly. However, he dismissed my belief that this is related to the ISP and said that it is probably something to do with my Mac Mail client, or my home network configuration. He suggested I switch to Entourage or another mail client, which I don't want to do.
Either way, I'm skeptical about his response because prior to using this ISP I never had the problem with Yahoo using more or less the same configuration. (Both require authentication, POP3, etc.) Yahoo always accepted outgoing messages on the first try.
Has anyone else seen this problem and can they share advice on what they did to fix it, or is the ISP blowing smoke up my skirt?

I am also having problems sending mail. This has occurred for the past 6 weeks or so. Typically, I receive the drop down message about my ISP server: "Cannot send message using the server smtp.telus.net.....". I click the "try again later" button, open the Outgoing Mail box on Mail, click on the unsent email and it usually makes it out. This has become an annoying 4-step mail process.
I contacted my ISP and they did their little tests and said that it all of my settings are fine (I wasn't surprised; I haven't changed anything) and said that I should contact my Mail client, Apple.
I encounter the same problem regardless of who or how I send the mail...if I send to an address on the same ISP server, to mac.com, to yahoo, to private website accounts, etc. I've tried sending through mac.com, through my website account, etc. Nothing changes.
From the many posts about this problem, it seems to be widespread.
And sometimes, just sometimes, Mail sends my mail just like it did in the "good old" days, on the first click or keyboard shortcut.
Has anyone found a workable solution to this annoying problem?
I miss my Comm/Shift/D

Similar Messages

  • When I send an email from Mac Mail, why does Mail go to the background and the Finder comes to the front? I want it to stay in Mail.

    When I send an email from Mac Mail, why does Mail go to the background and the Finder comes to the front? I want it to stay in Mail.

    Did you check your user name and password in Settings>Mail,Contacts,Calendars...tap your email account, tap SMTP, then tap the primary server name.  Make sure the settings there are correct.

  • Problem with Blueyonder servers and Mac Mail

    I have experienced considerable difficulty in setting up my Blueyonder email account on my new MacBook Air running Mac Mail in Yosemite. After spending over eleven hours with very helpful second line technical support staff at Apple and Virgin Media (both companies wouldn't accept responsibility for the problem unsurprisingly!) I have been forced to the conclusion that I simply can't use Mac Mail and my Blueyonder account.
    The problem was fixed by ditching Mac Mail in favour of a new Mail Client as the prospect of changing my email account (with all the consequent notifications to people/organisations set up to use my Blueyonder address) was too depressing!
    I firstly used 'Inky' which is free and really easy to set up as it finds the servers and ports for you and (only because I didn't like Inky's layout) I bought 'Postbox' (available on a 30 day free trial) which looks almost identical to Mac Mail, finds the servers and ports for you and has a number of really useful additional features that I'm currently exploring.
    Has anybody else experienced this incompatibility problem and, if so, was there a fix I missed?

    I have the same problem, basically Mail sometimes works but then will stop and the only way to get it working again is to completely delete the mail account (off the mac) and start again.
    Almost at the point now of trying a new mail client as this is really annoying!

  • How do I set up a mail group on mac mail?  All the advise on line seems to refer to 'address book' and I only have 'contacts'.  The guidance does not work when using 'contacts' - can anyone help me?

    How do I set up a mail group on mac mail?  All the advise on line seems to refer to 'address book' and I only have 'contacts'.  The guidance does not work when using 'contacts' - can anyone help me?

    Create a group and send mail
    http://www.dummies.com/how-to/content/how-to-create-a-basic-contact-group-in-mac -os-x-li.html
    http://www.macworld.com/article/1165582/how_to_email_groups_with_mail.html
    Best.

  • Firefox has stopped forwarding my mail to my Mac Mail.

    I had to change my Firefox password lately, so that it does not match my Mac Mail password. Then Firefox stopped forwarding my mail to my Mac Mail box.

    Also make sure that you do not run Firefox in permanent Private Browsing mode.
    *https://support.mozilla.com/kb/Private+Browsing
    *You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    *To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * Deselect: [ ] "Permanent Private Browsing mode"

  • Problems with authenticated smtp on Mac mail 2

    I do support for a small ISP and we are seeing problems with Mac Mail authenticating to the smtp server. The settings that should work are:
    outgoing server: asmtp.gorge.net
    Username: full email address
    Outgoing server port: 2525 or 587
    We typically turn on password for the authentication type. In some customers, nothing seems to work. They get an error that their email address can't authenticate. Any ideas on what settings might work for this?

    Teri,
    Reading the guidance for Outlook Express, I note:
    "Step 11. On the Servers tab under Outgoing Mail Server, check the box titled My server requires authentication. Then go to the Advanced tab. Below select the option use same settings as incoming server. (emphasis added)"
    In Mail, this is normally the same as specifying authentication of None, and not entering the Username or Password again for the Outgoing Server. This type of authentication, does not result in appending the Username entry (Username corresponds to Account Name in Outlook Express). Mail will authenticate to the SMTP with the Username and Password used for the Incoming, if prompted by the server, and the separate, hard, (and redundant) authentication resulting from using Password in the Outgoing Server entry boxes will cause a failure. However, this type of authentication (which is often called SMTP after POP3, or POP3 before SMTP) is normally conducted on Port 25. In my experience, the use of Port 587 is meant for those SMTP that must have a separate authentication, and where you will see the name altered to include the Username. Hopefully this will work with Port 2525, but I have not confirmed. SMTP after POP3 authentication does not help sending from remote providers, such as found in internet cafes, and this is why some ISPs provide a SMTP that does require separate, Password Authentication.
    In the new Mail Setup Assistant, there is now the option to specify to use the same settings, but not enter the Username and Password -- this is not obvious, but well known by some ISPs, but not all -- this is really the same as changing to None in an existing account, and removing the Password and Username entries. Also, in Mail, I would NOT expect any default names to appear, unlike what your Mac Mail instructions imply.
    Keep me posted.
    Ernie

  • Problems setting up email client (Mac Mail) with BC hosted emails

    This issue has me tearing my hair out! My client wanted to take advantage of the 10 emails addresses with WebBasics. Very simple to sort out and the emails are all happily available with mail going in and out through the WebMail interface. Brilliant.
    However my client wanted to be able to access her emails through Mac Mail. And I cannot get the outgoing mail to work.
    I have followed instructions to the letter, and I can get emails to come in but when I try to send it simply states that the stmp.clientsdomain.com say's it's offline.
    I have tried using alternative ports, also using the ISP outgoing mail setting with no luck.
    My main issue after speaking to the livechat guys at BC and using Factsheets, is the information on them (screenshots etc) just does not reflect Mac Mail, I admit that I am probably using a later / earlier version but the differences seemt o be huge. For instance, I keep being told that I need to UNTICK the SSL box during configuration. But my version of Mac Mail, doesn't give me the option to tick or untick at any point, it does however throw up a warning message saying that my client's domain is invalid inscure but I can carry on. Similarly when I look at the Account Summary on the FactSheet it says that it should show "SSL:OFF" but when I follow the instructions it states "SSL:ON" . I have gone into preferences afterwards to untick SSL but it still does not work.
    Anyone have an answer?

    Hi Peter,
    I'm afraid not, I turned to Apple support forums, followed their advice for troubleshooting Mac Mail (obviously not relevant to you using Outlook) but It involved scanning ports checking firewalls etc, all of this was clear and I just cannot see the problem.
    I even got one of the Livechat BC guys to look into it, by setting up a dummy email address on the client's account, I think he was rather intrigued, but I'm not sure he's had much luck as he still hasn't got back to and that was over 20 hours ago.
    Can your client receive emails? I can only get my client's account receiving emails, when I try to send an email I just keep receiving an message telling me that it cannot connect to smtp!
    According to the BC fact sheet for sending and receiving emails: "By Default, email software will set the SMTP port to 25, which is the standard port for the smtp protocol. However our mail service has two alternative ports available that you can send through. 8025 or 587.
    However it's not blocked and those port settings didn't work either.
    The Apple fact sheet made mention to firewall settings possibly also blocking, but it's not relevant to me using my version of OS.
    Good luck, and please repost if you get any further.
    I am now just looking for a reason that my client's mail WONT work on Mac Mail, just so I can sound professional when I tell them the answer is "no".
    Penny

  • How do I set up an alias email with Mac Mail, so that my alias shows up when I send email from my Mac Mail account?

    I am have an email forwarding service, not an email account, which I want to set up as an alias for Mac Mail so that my email appears in the "from" address when I send messages from Mac Mail. I'm having trouble figuring out what I need to do to set up this configuration. Thanks so much for your help!

    There are a couple of ways of doing this. The easiest is probably to just add the secondary address in the Mail.app -> Preferences -> Accounts field.
    The specifics of which vary a little based on the OS/Mail.app version you're running, but in Yosemite:
    Mail -> Preferences -> Accounts
    Select your iCloud account and change the 'Alias' popup menu from your iCloud address to 'custom'.
    Doing this enables the 'Email Address' field. In this field you can enter the email address you want to appear in your From header.
    If you want to use multiple addresses (e.g. your iCloud address and your other alias), you can enter a comma-separated list of addresses - e.g. '[email protected], [email protected]' and then you'll have a pop-up menu on each new message where you can choose the address to use for each outgoing message. You can also set the default address in Preferences -> Composing -> Send new messages from:

  • For the last 4 months I can not send any mail from my mac mail account. It will receive but not send. I have to use my Yahoo or Gmail account to send anything. When I forward or try to send a new email, a box wants my password. IT won't take my password.

    A box comes up after I try and send an email wanting my password. I put the password in, the box disappers, then shows up again empty wanting my password. The same password is used to access Apple but Mac Mail will not accept it. It just stop sending about four months ago.

    It is possible that you are in a transition period of time when Apple is shutting down the mobileME website.  In fact, Mobileme.com is closed at this moment.  I can see where you might be receiving email traffic and yet being unable to send email out using the mobileme/ mac dot com emaill address.  Check this article out from Gigaom.
    http://gigaom.com/2012/06/22/final-notice-make-the-move-from-mobileme-to-icloud/
    Hope this helps

  • Sending audio file using Mac Mail

    What would be the best way to send a short audio clip using Mac Mail to recipients who all have PC's?

    All I know is sometimes I receive documents, audio or video clips from friends who have PC's and they can't be played or opened up on my Mac because I don't have the proper applications to open them.
    I would assume the reverse could also happen depending on the program that created them.
    As an example: What if I send an audio clip taken from my iTunes Library and the person who receives it doesn't have iTunes and the only other program they have is Windows Media Player. Will they be able to open this file up?
    Thanks.

  • Problem sending pdf file on Windows mail

    I get the error message "There is a problem sending messages from [email protected] right now.  Contact your provider for more information" (both on aol.com and gmail.com) each time I send an e-mail with a pdf attachment.  I have the Adobe Reader XI and using Windows 8.1. 

    I get the error message "There is a problem sending messages from [email protected] right now.  Contact your provider for more information" (both on aol.com and gmail.com) each time I send an e-mail with a pdf attachment.  I have the Adobe Reader XI and using Windows 8.1. 

  • Loss of Send & Receive ability with mac mail

    On or around May 11, I stopped receiving mail. I received an office mac 2008 update around the same time. Could Entourage somehow have been enabled and mac mail disabled? I'm pretty frustrated at this point and have tried everything I know to revive mac mail. help

    Two things to try:
    (1) Verify with your provider whether they use SSL or not and verify the port number on their server to which you should be connecting. POP without SSL is typically port 110. POP with SSL is typically port 995. Or, just try it both ways. Doublecheck the POP (incoming) mail server name, too. Is it the same "mail.wavecable.com" as is used for the SMTP servername?
    (2) Try quitting Mail, then launching Keychain Access (located in the Applications/Utilities folder). Select login keychains. Find any entries that pertain to your POP account login and delete them (doubleclicking on an entry brings up more identifying information about to what it pertains/belongs). To delete them, just use the delete key or menubar>edit>delete. Quit Keychain Access. Start Mail. You will get prompt for your POP password. Enter it and be sure to check the "save to keychain" checkbox. Presuming that you are let in, quit Mail. Relaunch Mail. You should login automagically without having to enter.

  • Sent mail not sent; .Mac mail not receiving

    Having a real problem on several computers. First of all, my ISP assures me that they have not blocked any ports or changed anything about their network recently. And I too have changed nothing recently.
    I am not able to send e-mail it seems from my .Mac account, although the messages appear in my Sent folder and I do not receive any error messages. I am not able to send messages to myself to confirm working order. It also doesn't work if I am working thru the web based .Mac e-mail. I have another e-mail address running thru Mail as well and it seems to send and receive e-mail just fine. Although using it to send my .Mac address a message does not work. I have tried to send my .Mac address an e-mail from another .Mac address that my wife uses to no avail either. Similarly my other non-.Mac e-mail address does not receive e-mail from her .Mac address either.
    Its puzzling. When I take my wife's MacBook to a local free wifi hotspot all e-mails seem to work fine.

    You need to determine if the issue is system wide or isolated to your user account on the computer.
    Create a new user account by going to System Preferences>Accounts
    Click on the lock in the lower left corner. Enter your admin password.
    Click on the + sign and create a new user.
    Go to the apple menu and choose the bottom menu choice to log out.
    Log into the newly created user account.
    Go to System Preferences and choose .Mac
    Enter your user name and password in the fields.
    Close System Preferences.
    Launch Mail and it should be set up automatically and download your mail from the server.
    Test whether you can send and receive.
    If it does not work. You have a system wide issue.
    Your best bet in that case is a reinstall. You need to make sure you don't have other issues.
    Run disk utility from the Utilities folder, choose your hard drive, Verify disk.
    If Verify disk fails let me know.
    If Verify disk passes then repair disk permissions and you are ready to reinstall.
    Do an archive and install preserving user and network settings then do a Software Update.

  • Disguise outgoing "From" in Mail and/or .Mac mail

    Whether I'm emailing from the web or my computer, Mail won't allow me to mask my outgoing name. I want my clients to get emails from my personal account name [email protected] NOT the Mail account name: [email protected] No matter what I try, there's no covering up the mac.com. I'd even send all email with the apple logo at the bottom if I could make it come from keenbee.com.
    I use Entourage and GoDaddy (web email) and hate them! The only reason I use them is because I can send using the keenbee.com name. I want to use Mail and .Mac again for email but won't since it makes the company look a bit unprofessional, unestablished and confuses clients when they get an email from [email protected]
    To summarize: I won't want to use Mail if I can't change my outgoing name from mac.com to keenbee.com.
    I just want to mask my my email coming from mac Mail to reflect the keenbee.com name! Sorry for the redundancy, this has been difficult to explain.
    thank you for your time and help!

    This will help you do what you want your email to do.
    1. Make sure in entourage you have your mobile me account set up and it is working correctly by pushing mail.
    2. set up an account for your @keenbee.com account.
    3. make the @keenbee.com account you default account for sent emails which actually doesn't help.
    4. forward all of your @keenbee.com mail to your @me.com account. you will have to go to go daddy to do this if that is where your @keenbee.com settings are.
    5. make a rule under your tools menu in Entourage that all of your sent mail go's into your mobileme sent folder.
    6. make sure when you are sending your email you will have to pick from the two accounts you want it to be sent from. After you press new for a new email you will have a drop down menu to which you can choose which account you want it to be sent from. I can't figure out how to make the email you always want it to be sent from default. When ever you have one of the mobileme folders selected it always starts the email with the mobileme account even if you have your other email address pick as default account in settings.
    you can make a kinds of rules for your mail which i am sure you are aware of under the tools menu bar.
    the reason you are having your @keenbee.com mail forwarded to your mobileme email account is to that it turns it from a pop email to imap email.
    When you send out the email from your @keenbee.com account in Entourage it is sending it out in pop. But when you apply the rule to it it changes it to imap email. **make sure when setting up your rules you set them up with the imap setting. Also in the rules there is an outgoing tab. this is where you will setup sent mail rule that will put your sent mail into your mobileme sent folder.
    This works for me. All of my email accounts are forwarded to mobileme which I receive in Entourage and i send all of my emails from Entourage out to my clients. Everything is insync.
    Only problem is when you send emails from your iphone. Haven't found away yet to send them and make them show up from the email i want them to be coming from instead of the @me.com.

  • For the past day or 2 mail sent from .Mac Mail is not being delivered.

    I have been using .Mac Mail and Apple Mail application on my computer for about 10 months. The past 2 days when I go to .Mac Mail online, compose an e-mail, click on send, get the message that says, "Your message has been sent." The e-mail is also in my Sent folder but the e-mail message is not delivered. I sent an e-mail this way to my Hotmail account, my Yahoo account and even to myself at my .Mac Mail account and none of them were delivered. I tried several times at different times and I just tried again now. Still no good. They never went to any of the inboxes even hours later. Is there something wrong with the outgoing .Mac Mail sever? Or what else can it be?
    20" iMac G5 with built in iSight   Mac OS X (10.4.7)   1.5 GB of memory
    20" iMac G5 with built in iSight   Mac OS X (10.4.4)   1.5 GB of memory

    You didn't say what troubleshooting you did after the firmware update and problem...
    To get started...
    Verify your drive with Disk Utility.
    Repair permissions with Disk Utility (probably not the issue, but won't hurt)
    Try:
    mailbfr -o
    mailbfr -f
    If you are still stuck, you'll need to post more detail about your configuration, hopefully more log detail and the contents of imapd.conf and the output of postconf -n
    Jeff
    Message was edited by: UptimeJeff
    Message was edited by: UptimeJeff

Maybe you are looking for