Problems with "old" AppleID and iCloud

I changed my AppleID from a username to my primary email, but iCloud refused to verify it, or send an additional verification email so I had to change the primary email on that account and create a new account with the email I wanted (the one used on the old account), but now all my iTunes purchases are on the old AppleID. Is there any way to fix this?
Seems weird that I had the option to "transform" my AppleID and then it didn't work even though the email had already been verified.
I really don't want multiple AppleIDs..

I'm having this exact same issue.

Similar Messages

HT5625 apple id problems with apple id and icloud log on

hi all you dudes out there?
i am having problems with my log on to itunes and icloud?
really thye problem began some time ago when i got an upgrade from iphone 3s to iphone 4s, i kept my old iphone as a second phone then gave the old one to my mrs?
the problem is when i send a message to anyone the wife gets it on hers too? and vice versa? i have now desected/romoved the old iphone 3s from my apple account but its still happening? on removing the old iphone i got an icloud log on with new passwords and i changed the email on record for itunes and apple log on as my emial address had changed due to a new broardband supplier so the old one became usless to me so i changed it all?
now the aqpple id still comes up as the log on id for itunes and icloud and i cant seem to rectify this even though i have changed all the details around to the new log on id`s ???and i still get her messages and her mine??? its driving me potty? i mean when you change the id surly apple should wipe the old log on? apparently not so if i try to log on with the old details it wont let me on? now i cant buy music or anything else?
has anyone got any answers so i can retify the log on and stop messages going to my phone from the wifes and mine to hers? like if i text her i get the message on both my own and to hers ???
i would say niether of us could cheat cos we get each others messages
any help would be greatly appreciated believe me! thankyou all in advance! herrline or Graham!

hi guys and gals an update to the above question?
the settings for icloud still has my old email address which i deleted from itune and apple? so maybe this is why i cant get on to itunes etc But? i cant change or delete from my iphone icloud account so i can reset it with out logging in with the old details which are no longer on itunes or apple system so im compleatetly stuck?
aaaarrhhhhh? herrline or Graham.
on the godd side the problem with the texting seems to have rectified after i followed the info from the right hand side other questions like "my wifes iphone thinks its the same as mine"? its now not messageing mine when i send messages so i hope when she sends messages i wont get her either?

Problems with Outlook 2007 and icloud v2.1.1

Hi
I'm a plumber and sparky in the UK and I have been a user of Mobile me for a number of years to sync my Iphone diary with my Outlook 2007 diary since the days when i had an IPhone 3. Effectively this allows me to be updated with new or cancelled appointments whilst i'm out and about working and when i finish a job i update my iphone diary which in turn updates my outlook diary and my wife, who runs the office, can then invoice based on what i have updated. All worked well until recently. Then along came Icloud and mobile me was no more. The first version of Icloud control panel worked just the same as Mobileme control panel and we had no problems then version 2.1.1 came out and suddenly strange things started to happen. Firstly the curser would not highlight, on Outlook, any details to allow us to format or copy text. Then the notes section would no longer print if these notes were updated or changed on the pc although they would if they were updated on the iphone.
I contacted Microsoft about the issue and was told that as my software was more than 90 day old i would have to pay for suppor so i declined their kind offer and then called Apple where i spoke with a very nice support lady who had never encountered this problem before. I told her that i had tried all the usual things like "repair " the Outlook installation and deleting bits from the registry file, a forum had what to do, but still the problem persisted. She then told me that i should uninstall Icloud Control panel and then re-install it which i did and bingo suddenly it appeared to work correctly however when i merged the icloud diary with the diary on my pc the problem came back.
The reason i'm writing this is to say that i managed to find the first version of Icloud control panel in my download folder so i unistalled version 2.1.1 and installed version 1.0.0 and my system is back up and running correctly. so if you're haveing a similar problem go back to an earlier version of the control panel, when it did work, and you should be ok. For the apple people who read through these posting please sort this bug out before the next update as if the problem returns when i do an update in a few months time i may well scream.
I run Outlook 2007 on a windown 7 PC that's a good 3 years old. My Iphone is an Iphone 4 running iOS5
regards
David Llewellyn.

YvetteIsh wrote:
We are trying to roll out outlook 2007 together with outlook connector 7.2u1 at patch level 125361-03. Installation goes ok. But we have a major problem with Calendars.
Having used Sun Mail & Calendar for years our users subscribe to a number of calendars, these show up in outlook in the left hand pane and are selectable to view, which syncs the calendar into outlook - all well and good.
Now the major problem, when syncing another persons calendar to view availability etc, all the reminders get sent to the user viewing the calendar as well as going to the owner - where we have users that subscribe to around 20-30 calendars thats alot of other peoples reminders that pop up on the screen !This is a known issue - bug #6603810 - "Outlook Connector shows popup reminders in Outlook 2007 for Subscribed Calendars - need to turn off".
Outlook 2007 supports reminders in non-default calendars which is why you are now seeing this issue and not with say Outlook 2003.
The bug is fixed in patch 125361-05 - you must log a sun support request to get a copy of the patch.
http://msg.wikidoc.info/index.php/Submit_sun_support_request
Regards,
Shane.

HT4759 Problems with outlook 2010 and icloud

In outlook 2010, when trying to open up icloud calendar or contacts, I keep getting message, "The information store could not be opened". It worked fine until a few days ago. The only changes I made was to add a new router to my home network., Any suggestions?

This is a more detailed explanation of the prblem that I have posted o nthe Microsoft Forum:
I am a home user of Outlook 2010. My outlook is not picking up all my emails from the server. It is patchy. I have a whole bundle from yesterday which have not been downloaded despite appearing on my iPhone and iPad. Yesterday I received some emails - and then between 4.30pm GMT and 9.09pm GMT I did not receive 7 emails = including my responses from my iPad which I was sending. Everything appears on my iPhone and iPad, but does not come through to Outlook. No error messages or anything to tell me that there is a problem - just when I want to go back and look I cannot find them in Outlook, and have to reforward from my iPad. I get them when reforwarded so really don't understand what is going on.
Is anyone else experiencing this? BT service desk will not help me - say I need to go to the tech people on a paid for basis. If this is happening to others I guess the problem is with BT not Microsoft?

FCPX 10.0.3 "instant edit" problem with OLD MBP and iMac

The setting
~15Gb of footage from 5D Mark 2 (with half the bitrate through Magic Lantern)
~Short editing project.
The problem
In the beginning, I used my early 08 MBP
I tried importing the footage from CF to an event on my USB drive (I don't have a FW800 drive atm)
Selected "create proxy media"
Instantly all clip show up, however,
all clips in event has the red document and ! sign, cannot preview.
the "background activity window" shows that it is converting.
I have to wait until the first clip finish processing, then the red document with ! sign icon will be gone,
I can preview, and start editing
Then, I tried running FCPX on an 2007 iMac
using the same import setting, I again import the footage from CF to USB drive
again selected "create proxy media"
INSTANTLY all clip show up WITH PREVIEW and I can just start editing right away,
and I can see that the maching is doing background proxy conversion to ProRes 422
Then, after iMac has finish creating the proxy media for the first clip (there are about 14), I stopped the background processing, and confirmed that all previewing, editing function are still intact, i can see every clip and the waveform and everything. Since both the event and the project is on the USB drive, I ejected it and put it back on my macbook pro. FCPX on my macbook pro can see the event, the project, so I load them up. However, all the clip that has no proxy media show up again with the red document ! icon, and i cannot preview any of those. The file which has proxy media created is behaving just fine.
The machines
MacBook Pro 15" Early 08 (last version before unibody)
2.4Ghz Core2Duo
6Gb Ram
200Gb 5400 HDD
Nvidia 6800M GT 256Mb
OSX Lion (latest one i forgot the number after 10.7)
iMac 7,1 (sometime in 2007 I believe)
2.4Ghz Core2Duo
4Gb Ram
500Gb 7200 HDD
ATI Radeon HD 2600 256Mb
OSX Snow Leopard 10.6.8
USB 2.0 Drive 200Gb 5400Rpm I believe
Question
Is this a setting problem anyone seen this same problem before
I'm particularly puzzled since apparently the imac is only better than my mbp in terms of having a bigger and faster harddrive....
Please help!!!

There are playback preferences that set playback to either proxy media or original/optimized media. You can only work with and play one type of media at a time. If you have proxy playback switched on you will only see proxy media.

Who is having problems with old printers and Mavericks?

I am so frustrated!!! I cannot print in COLOR with my upgraded system (Mavericks). I have an older HP Printer and it is no longer supported.
I do not want to buy a new printer when it is just fine.
R. Johnson

I am so frustrated!!! I cannot print in COLOR with my upgraded system (Mavericks). I have an older HP Printer and it is no longer supported.
I do not want to buy a new printer when it is just fine.
R. Johnson

I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
I would like to set up a new Apple Id for one of the phones and remove it from the old account.
If I do that, can I move all of the purchased apps and songs to the new Apple account?
Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

TS3899 Cannot send email with new iPad air. Works fine with old iPad and iPhone.

Cannot send email with new iPad air. Works fine with old iPad and iPhone. I have deleted account and reinstalled.

Thanks. I got the problem fixed. Spent time with the Apple folks and was kicked up to a senior advisor. It seems the problem was with my internet provider - Tmie Warner. Remember I could use the old ipad and the iphone to send mail. I checked all the specifics between the three units. It seems that TW is changing over from the RR.com to TWC.com. Since the new ipad air was just set up, it fell under the new TWC mail specifics.

Problems with Customer Service AND unexplained charges!

I've been with Verizon for I-don't-know-how-many years, and through the years you are bound to have a few problems here and there but some of the problems are just ridiculous! It's also the same reocurring problem!!!!!!!!!!!!!!!! I was with Alltel first, before it was bought out by Verizon. The years I was with Alltel, I didn't have near as many problems. It seems EVERY time I do the smallest change or something to my phone or bill, I get a ridiculous amount of charges that I was NOT aware of, nor told about... EVEN IF I ask "So this isn't going to change my bill, or there will not be any unexpected/unexplained charges that I don't know about?"... BUT not matter how many times I ask... and NO matter how many times I am told "no"... there always is. For example.... last year, I updated and signed a new 2 year contract and purchased the first Driod. Before, my 30 day warranty was up, I was having problems with my Driod, and decided to send it in and get a new one. Before I did this.. I called customer service to make sure there would be no interuption in my bill, and there wouldn't be any unexpect charges, and there would be no difference in anything. I was told there was not, and once I recieved my new phone, just send it in and nothing would be changed. Of course, when I get my bill.. I see I was charged $500 for the new phone. It was explained to me that my credit card was reimbursed (which I never check that card, because I never used it expect to purchase the phone) and that I was recharged for the new phone, since it was a new phone. So I had to fork out the $500 (on top of my bill) and then wait months to get the $100 rebate card. Months after that, I "assumed liablity of my line" because I was on a plan with my family. I decided to have my own line, so I "assumed liability." I was not told that when I did that, I "renewed" my contract date. So I just added 6 more months to my 2 year contract. Was NOT told about that! Then again...... I was recently having problems with my Driod (the screen went black and would not come back on.) I had to turn on an OLD motorola razor, so I would not be without a phone for two days while I was waiting on my phone to come in. As soon as my phone came in, I had my Droid turned back on. I recieved my bill recently, and my bill was $200 over what it normally should be.... so I called in... apparently, when I had my phone replaced, they dropped off my data package and when I recieved my replacement driod, they never put it back on. So I was being charged for alllll my data usage... again I was NOT told about this. I wasn't even aware that they had dropped off my data package, and when/where did they get the authority to do that??? These are just a FEW of the problems that I have had.................................
Does anyone have these reoccuring problems!?

I understand that my bill can be viewed online, and I do view it fairly regularly, so if there are any unexplained charges, I can call Verizon asap. The problem does not come from me not understanding my bill, but from customer service. I have been with Verizon for a very long time, and it is a continuing problem. Where did Verizon get the 'OK' to drop my data package off my plan? Who authorized that?
After calling Verizon and trying to find out the problem, the gentleman told me that when I activated on old phone while I was waiting on my new Droid to arrive, my data package was dropped off and I "should" have been told about that. When I reactiviated my new Droid, I "should" have called and had them restart my data package. I was not aware that when you activate an old phone that data plan is taken off your plan. In all my years of having cell phones, I never make two years with one phone. I have always, at one point, had to turn on an old phone, and my data package has NEVER changed. Why would I have my data package dropped and why would I have to call Verizon to have it restarted. I would never know to do that unless I was TOLD that my data packaged HAD to be re-added when I recieved my new phone, but I was never told of that.
All of that is beside the point, the point is, Verizon was never given the authorization to change my plan. Never. My bill was taken care of and readjusted, and I am thankful for that. It does not change the fact it is always a hassle with Verizon Customer Service and I am always the one having to PROVE that I am not at fault, or that I was NEVER told of certian things. EVERY TIME I HAVE CALLED CUSTOMER SERVICE, I AM TOLD "I'M SORRY, THEY SHOULD HAVE TOLD YOU THAT."
"they should" does not help my bill with the extra armount of charges.

Problems with dropped calls and no reception on Samsung Continuum

My mother and I both purchased a Samsung Continuum in late March 2011, and have experienced the same problems with the phone. The device drops at least 2-3 calls per day, often on the same conversation; we have not found that location or time of day makes a difference. The phone freezes up frequently, even if no apps are running in the background. We lose our 3G network reception frequently, and cannot access our texts, emails, or the internet. The screen saver kicks in even when we are actively dialing a number, or typing in a text message. The overall performance of the phone is also poor, and it is quite slow much of the time.
We have raised this issue several times with a representative at one of the Verizon stores, but he states that he can find no problem with the phone, and that these issues may not be covered under our insurance plan. None of my friends with non-Samsung phones are having the same problems with phone reception and performance. I am aggravated enough with these issues that I am considering reactivating my old Blackberry, which worked like a charm.
I am not upset that my phone has not been updated to Android 2.2. I just want the phone to perform as stated, and not fail at its primary function: making and receiving phone calls. I am not certain if these problems originate with the phone, Verizon, or Samsung, nor do I care. I just want to resolve these issues as soon as possible, or I will have to look at other alternatives.
Thank you.

If this doesn't work...now what??? I have a useless $400 plus piece of unreliable junk. My Motorola Razor was ions more reliable than this phone...very, very sad but true.
What carrier were you using with the Razor? AT&T? Same area?
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

Problem with java, ASCII and Linux

Hi Friends,
I has a Linux RedHat 9.0 with a jre1.5.0_04 (rpm package of Sun).
I has a problem with ASCII , for example :
import java.io.*;
public class HolaMundo
public static void main (String[] args)
System.out.println("Hol� M�ndo");
this programs runs ok on my windows jdk so it prints "Hol� M�ndo", but when i run the same HolaMundo.class program on my linux redhat it prints "Hol�� M��ndo"
I think the problem is with the ASCII table that uses the linux version of jre, but i dont know how to solve this problem. I need a Spanish-European ASCII table on my application but i think it is working with a US-ASCII table.
Then i has installed a kaffe 1.0 (rpm) java machie on this linux and this solve the problem but i has another problems of compatibility with this old version of java kaffe.
Do you know whats happening?
Thanks in advance.

The problem doesn't have to do anything with Java or Linux as far as i can see. It's more likely a problem with Windows XP and IE. Be assured that normally downloading the Linux JDK in windows is not a problem.

Problem with Wine, NVidia and fullscreen games

Hi,
I'm writing about a problem i recently noticed with wine, nvidia gpu and fullscreen 2d games.Basically the problem is as follows - i am running arch with the latest kernel and nvidia drivers on Thinkpad T61 with NVidia Quadro NVS 140M. I have a problem with old 2d games like Red Alert 2, Baldur's Gate, Icewind Dale, Diablo 2, Heroes 3. All of these games do not support the native 1440x900 resolution of my screen and all of them work fine in window mode but crash if fullscreen is selected. I managed to get some of them working by making them work at higher resolutions. For example although Red Alert 2 does not support 1440x900, it can be easily made to work at that resolution and after i applied the necessary settings it worked. The same was with Heroes 3 - by default it does not support 1440x900 and it used to work only i window mode but there is a HD mod which allows it to run in higher resolutions and after i applied it it worked perfectly in fullscreen. I haven't thested Baldur's Gate and Icewind Dale but i think it will work there too.
The problem is that i cannot use this approach to all games - for example i must run Diablo 2 and Starcraft in their original resolutions. I read somewhere that the problem is that wine can only change between the resolutions described in the xorg.conf file and if doesn't find the necessary resolution the game will crash or will only take the portion of the screen that is its resolution - for example when i play Starcraft rather than stretching it to the whole screen it simply takes 640x480 pixels of my screen and the game is displayed in the top left corner of the screen leaving everything else black.
I didn't have this problem before - it is something new though i'm not sure since when do i have the problem because i rarely play games. As for the idea that the problem may be related to the resolutions defined in the Xorg.conf file, my xorg.conf is automatically generated by the nvidia installer and there are no resolutions defined there.

brebs wrote:
Try nvidia 304.48
I remember that issue, with the 302 series.
I have Nvidia 304.48 installed and the problem still exists (it also happens with Catalyst). This didn't occur with 295.59 using the same version of Wine.
https://bbs.archlinux.org/viewtopic.php?id=55145
https://bbs.archlinux.org/viewtopic.php?id=147073

Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?

Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.

It was because the problem was major. If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel. The common way to solve that is to rebuild servers and put back into service. That takes time.
Apple did not want to admit this problem. My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed. To reveal this would be to cast into doubt their future revenue.
Either way. Run do not walk away from Icloud products and services. Apple has demonstrated they can not be a business partner.

While intending to perform a clean install of Mountain Lion while continuing with old apps and files, is it a waste to restore a backup that was made while running Mountain Lion as an UPgrade from Lion?

While intending to perform a clean install of Mountain Lion while continuing with old apps and files, is it a waste to restore a backup that was made while running Mountain Lion as an UPgrade from Lion?
Originally I was running Mountain Lion as an UPgrade from Lion. I created a backup in Time Machine, performed a clean install of Mountain Lion, then I proceeded to use Time Machine to restore the back up.
When thinking about the essence of a back up restore, it occurrs to me that for all I know, I may have just wated my time IF Time Machine also restores all the old unneeded files that remain from Lion after an upgrade.
Since the backup was made while running Mountain Lion as an upgrade from Lion, did restoring this backup defeat the purpose of a clean install by reinstalling old Lion files?
If so, how can I re-do the last portion of the process so that I get all my home-folder files and apps back without the full bulk of old Lion files? Migration assistant I'm guessing?
-Chris

Hello John!
Thank you for your response which solved my problem. For other users who may stumble upon this, I'll clear up the confusion and share how I solved the problem with your help; When looking for answers to my computer problems, finding unresolved questions where person B offers a solution and person A never comes back and says "That worked, thank you.", it demonstrates a "k-thnx-bye" user mentality that leaves others with the same problem lost. Without further ado:
It is not clear what you did because the meaning of "clean install" is vague. You can erase a volume and install an OS which leaves none of its previous content intact,
This is what I did: I erased the volume leaving no previous content intact, while then installing OS X Mountain Lion.
or you can upgrade an existing OS (or reinstall the same one) which does not alter your user - installed files.
An upgrade to Mountain Lion from Lion is what I started with initially before erasing anything. This was undesirable. Since this can cause Macs to run slower (especially whereas I'm using a mid-2011 Mac Mini), my goal was to go from operating within an upgrade to Mountain Lion, to operating within an installation of Montain Lion that was not preceded by any other oprating system.
Hence a "clean install of Mountain Lion while continuing with old apps and files" is confusing.
Well put and understood. What I should have said was:
1.Erase the volume
2.Install Mountain Lion clean
3.Confirm that Mountain Lion is functioning properly
4.Proceed to use either Time Machine or Migration Assistant to Import/Migrate/Copy over only two things; My old apps (That had been stored originally in the designated Applications folder) and all files and folders originally stored in the home folder under users.
If you restore from a Time Machine backup then all modifications that occurred subsequent to that backup become erased. It renders moot any OS X upgrade performed subsequent to that backup.
That makes sense and is just as I later suspected.
If so, how can I re-do the last portion of the process so that I get all my home-folder files and apps back without the full bulk of old Lion files? Migration assistant I'm guessing?
Yes.
This is what I did and everything works perfectly. Thank you so much once again!
-Chris

Error: There is a problem with the file and it cannot be copied

I've been trying to copy (and essentially move) the contents of an NTFS-formatted external HDD to my iMac's internal HDD so I can then format the external HDD to Mac OS Extended. However, when I simply try to drag and drop, I get an error during the transfer that states:
There is a problem with the file and it cannot be copied.
I tried a basic cp command in Terminal to copy all contents of the external HDD to a folder on my iMac's desktop, and found that while there were no errors, there were many individual files missing full chunks of data (ie. original file would be 4GB on my external HDD, but only 350MB on my desktop).
Any ideas on how I can successfully copy a large amount of data (approx. 170GB) from my external HDD to my internal HDD while avoiding this error, so I can ultimately format my external HDD to Mac OS Extended? ANY help is greatly appreciated.

That's not a good error to see. It indicates something is very wrong. Pulled out of an old programming header file:
ioErr = -36, /*I/O error (bummers)*/
If Apple labelled it "bummers," they had a good reason! Unfortunately, that doesn't bode well for you.
Try running Disk Utility again. Keep repairing over and over until one of two things happens: 1) Disk Utility says no repair was needed, or 2) Disk Utility reports the same error in two sequential repair sessions and is unable to repair it both times.
If you hit the second case, or if you hit the first but still can't copy files, then you've got two basic options:
= Buy a third-party disk utility or two and try them. Try TechTool as a first choice.
= Recover what files you can and write the rest off as gone.
= Send your drive to a data recovery service and hope they can extract more than you can.
Of course, none of this is necessary if you have a backup of the contents of that hard drive. (If you don't, this is your learning experience. Once bitten, twice shy, so they say.) Also, regardless of the outcome, once you've got your data or have decided it's gone, you're going to want to wipe that drive completely clean. Reformat the drive with Disk Utility, then when it's done, select the drive in Disk Utility and hit command-i. (Don't select the new volume you just created on that drive, select the drive itself. Mine looks like "232.9 GB Hitachi ..." with the volume name indented underneath.) Look for an item that says S.M.A.R.T. Status, and if it doesn't say Verified, you might as well throw out the drive. Don't trust any more data to it.
If all appears safe, you can start moving data back onto it. But, as always, make sure you have a backup of everything!

Problems with "old" AppleID and iCloud

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