Product Activation Number

Hi All,
        I am attempting to install CR server X1 on a Windows 2003 server that a developer is developing a web application. He requires the CR merge modules as such for the reporting functionality.
        The Product Activation Number when entered returns as invalid but it is on the sticker on the back of the CD pouch.
        The CD folder is Crystal Reports X1 Professional Edition
Full Prouct. I cannot locate with anyone in our IT infrastructure or desktop support where this may have been installed previously, and it is not 'active' on any of the servers or workstations in the current environment.
        Please advise on how I can get a valid PAN to get this installed.
Thanks in advance,
Peter W

Hi,
Can you contact the customer interaction center to resolve this issue they might provide you the license or PAN else let me know if you have any queries.
Regards,

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