Product key of microsoft office 2013

i buyed a new hp envy 15 joo48tx ultrabook.when i open microsoft office 2013 it asks for product key.so can i know where can i get the product key or where is the product key written??
This question was solved.
View Solution.

Most new notebooks come with a trial version of Microsoft office.  It is not a free program.
You will have to purchase an activation key from the Microsoft store or another vendor to activate Microsoft Office 2013.  If you purchased it when you bought your notebook from HP there should be documentation from your order that proves that to be the case. If you have the documentation that proves that to be the case, then contact HP.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • How to find product key for Microsoft Office 2010?

    I purchased an HP Pavilion dv6 a couple of years ago. At the time of purchase I also ordered a license for Microsoft Office 2010. The laptop came with Office already installed, and everything worked great for years.
    Earlier this week I had to do a full system restore to get my laptop back in working order. I backed up all of my user files, found installers or original installation media for all of my software except for Office, and proceeded with the system restore.
    I just got everything running again this morning. The system restore put a clean copy of the OS on my laptop, but Microsoft Office is gone. I've just about finished re-installing all of the other software, but I need some help with Office.
    Since my laptop didn't come with installation media for Microsoft Office 2010 I'm trying to donwload it from here:
    https://www2.downloadoffice2010.microsoft.com/usa/registerkey.aspx?culture=en-US&ref=pkc
    It asks for a product key for Office 2010 in order to start the download. The product key for Microsoft Windows is on the bottom of my computer, but I can't find a product key for Office. (Before anyone asks, yes, this is the full version of Office 2010, and yes, I paid for it at the time of purchase of the laptop.) I kept all of the paperwork that came with the computer, but I can't find the Office product key anywhere in that packet. Is there somewhere else I should be looking for my product key?
    Better yet, does HP still have a copy of my original purchase order for this laptop, and do they store product keys for the products they sell? 
    Thanks,
    Tom

    Neither HP nor Microsoft keep a record of the key that was issued.  If you cannot find it in your documentation or emails I'm afraid you are out of luck and would have to purchase another key. 
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • Where can I find the product key for Microsoft Office 2011 that I purchased on line?

    I upgraded my MacBook Pro to the Maverick operating system and now I have to enter the product key when I try to open MS Word, Excel or Powerpoint.  Where can I find the product key in my mac?

    Yet another example as to why you should always purchase software on disk whenever possible.
    http://www.amazon.com/Microsoft-Office-Student-Retail-W7f-00014/dp/B00EE0NP40/re f=sr_1_10?ie=UTF8&qid=1382901222&sr=8-10&keywords=Microsoft+Office+mac

  • New computer.. Product key for Microsoft Office?

    I recently purchase a new notebook assuming Microsoft Office would be installed and ready to use. It is installed but asks for a product key to use. I did not receive a product key with any of the paper work for the computer. Is this program not included already, or do I need to buy the program?

    There is no such thing as a trial anymore so that is incorrect. IT has Word started on it which allows you to use basic functions of word and excel. You don't get an actual code as it is just the basic use of it, not like a full version.
    Crystal
    Superuser
    Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
    *Remember to mark your questions solved and click the star to give kudos to show your thanks!*
    While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
    My opinions do not in any way shape or form represent Best Buy's Official decisions.

  • Product Key for Microsoft Word is not working

    I just recently purchased Microsoft word 2011 for my new Macintosh and the product key that you e-mailed me keeps showing up as invalid? What should I do?

    Hi,
    For issues about Invalid product key errors in Office for Mac 2011, you can refer to this kb below:
    http://support.microsoft.com/kb/2390862/en-us
    Please try the methods in this kb, verify that the correct product key is entered, troubleshoot the Operating System or obtain a replacement product key to try again.
    If none of them helps, since we only provide support for Office for Windows in this forum, you should post the question to Office for Mac forum:
    http://answers.microsoft.com/en-us/mac
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Melon Chen
    TechNet Community Support

  • This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

    Hi All,
    I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
    in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
    I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as 
    ""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
    a terminal server"" and apps gets closed.
    Please help me on this ASAP.
    Thanks & Regards,
    Sachin Shinde

    Hi,
    As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
    http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
    Regards,
    Melon Chen
    TechNet Community Support

  • MICROSOFT OFFICE 2013 HOME AND BUSINESS

    Hello 
    i just bought new microsoft office 2013 home and business licenced software .and we are using THIN CLIENT device in our premises and working remote desktop ,but after installation of msoffice the message showing
     "This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server."
    it means i am facing issue with office 2013 home business that can not be used on terminal services.
    so pls help me to resolve this error

    Retail editions of Office can't be used on RDS/TS - only Volume Licensing editions can be used.
    Recently, Office365ProPlus was updated to provide "Shared Computer Activation", but this doesn't apply to Retail editions such as H&B.
    http://www.microsoft.com/licensing/about-licensing/briefs/remote-desktop-services.aspx
    5. Can I install a retail or OEM version of Microsoft Office on a network server?
    Microsoft Office retail (full packaged product) and original equipment manufacturer (OEM) products released in 2007 or later
    do not permit network use.
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Setup Microsoft Office 2013 KMS Host on Windows Server 2008 R2

    Hi all,
    hope someone can help, banging my head against a brick wall here.
    Followed this excellent article here -
    http://blogs.technet.com/b/odsupport/archive/2013/01/03/how-to-setup-microsoft-office-2013-kms-host-on-windows-server-2008-r2.aspx#pi47623=1
    Dont need to install 275817 as its already applied to the server that has the KMS install on it.
    When i get to step 3 and double click the exe from the MSDL site i get the cscript window but nothing happens, the window stays blank and then closes, i never get the prompt to enter the licence key for Office 2013 KMS key.
    Its a Windows server 2008 R2 install, fully patched and rebooted.
    Checked the logs and can find nothing, has anyone seen this or know a fix?
    Thanks in advance.

    Hi,
    Thanks for your post.
    Please refer to this MS article and try again.
    Prepare and set up the Office 2013 KMS host
    https://technet.microsoft.com/en-us/library/dn385356.aspx#BMK_PreparetheKMSHost
    Regards.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Captivate 7 Stuck Loading after installing Microsoft Office 2013

    Before the problem started, I initially had Adobe Captivate 5 (not 7) and have been working fine until I installed Microsoft Office 2013. As I tried to start Captivate 5, it gets stuck on the loading page—the welcome screen never shows up. After I checked this blog on the forum, which is blaming 3rd party fonts that may cause this issue to happen—I never installed any 3rd party fonts—I wasn’t sure if Office 2013 come with additional fonts that are not compatible with Captivate 5. So I removed Captivate 5 and installed the trail version of Captivate 7 (32 bit) thinking that Captivate 7 will be okay with any additional fonts that come with Microsoft Office 2013. Still having the same issue—can’t get the welcome screen—stuck on the loading screen. Regardless, whether I try to start the software or try to open an existing Captivate file by double clicking.
    As per another blog on the forum, I also tried removing/renaming Captivate folder located in C:\Users\MYUSERID\AppData\Local\Adobe but that didn’t help either. Now I have completely removed Captivate 5 folder from the directly as I have installed Captivate 7—still stuck with the same problem.
    I am running Window 7 Professional (32 bit), have the latest version of Java SE 7 Update 25, downloaded latest AIR update and of course every time removed any software, I did restart the computer to update the registration keys before installing a newer version of a software.
    You help and advice will be greatly appreciated! Many thanks!
    Regards,

    Hello Parth.
    Many thanks for your help! It worked!
    After deleting every font I could (out of 820 fonts, ended up deleting 687 fonts--only 133 remined that were proected-system fonts) I am successfully able to launch Captivate 7. I guess Microsoft Office 2013 did install some fonts that conflicted with Captivate 7 (even version 5). By the way, Myriad Pro, my favorite font when it comes to Captivate, is also system-protected that I couldn't delete. I now just have to work on Part B, and slowly reinstore the deleted fonts in small batches to keep Captivate working.
    Thank you again for the tip ... much appreicated!
    Regards,
    Farooq

  • Microsoft Office 2013 (Word,excel) Still appear as "Standard" after migrate in ProPlus 365

    Hi,
    I'm planning a mass deployment of Microsoft Office 365 ProPlus with SCCM 2012.
    I made my application, and added a supersedence of Microsoft Office 2013.
    So when I deploy ProPlus, It first uninstall Office 2013, then reboot, then install Office ProPlus 365
    My problem is that when it install Office ProPlus product that I had on Office 2013 and I go in Account tab, I still see "Microsoft Office Standard 2013"
    When I see the others product, I see Microsoft Office ProPlus.
    I'm sure that Standard is uninstalled first, I can also see in Add/Remove programs that there is no Standard version.
    Is that just a bug, or some of my product hasn't migrate on Office 365 Proplus ?
    Thanks ! :)

    @Don, I reboot the client computer after uninstalling Office 2013. Nothing have changed.
    @Aravindhan, I'm lauching Office from the start menu. I already tried to just uninstall Office and see what's happen. Office uninstalling correctly. But When I install ProPlus, I can see "Office Standard" in account tab.. (and Standard doesn't
    appear in Add/remove programs)
    Maybe check c:\windows\temp\SetupExe(YYYYMMDDHHMMxxxxx).log
    This is the Office (MSI) setup logfile, to see if there were any uninstallation errors?
    Are there any standalone Office products installed previously, e.g. SharePointDesigner or similar ?
    It might be necessary to use OFFSCRUB.VBS (from the Office removal Fixit) to clean that up?
    http://blogs.technet.com/b/odsupport/archive/2011/04/08/how-to-obtain-and-use-offscrub-to-automate-the-uninstallation-of-office-products.aspx
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Microsoft Office 2013 student vs Microsoft Office 365

    I have a question
    I'm a high school student and will go to college next year. I wanna buy a laptop and Microsoft Office for it. Which one do you prefer for me as a student to buy? Microsoft Office 365 with 1 year subscription or Microsoft Office 2013 student? Thank you

    Im interested on buying Toshiba C55-A5308 Laptop, Internet Security Software, Sleeve, Mouse & Flash Drive, Microsoft office 2013 package. I have some questions1. I added the product into the shopping chart yesterday on saturday night. But it was gone when I checked my account this morning. Is that still available? If not, I'm planning on buying Toshiba C55-A5308 Laptop, Internet Security Software, Sleeve, Mouse & Flash Drive Package and Microsoft Office separately. Is that still available and until when it will be still available?2. How is the warranty system for the product? Is that available in other countries outside the United States? I'll be here for 7 months until june next year as an exchange student and them will go home to my country Indonesia3. I wanna purchase the package with my parent's credit card in my country and the adress is also in my country, is that possible that I use the credit card to pay the package and the package will be shipped to the place where I stay during my exchange program in United States now?.Thank you

  • Does Essbase Excel Plugin 11 work fine with Microsoft Office 2013

    Hi,
    My Company is planning to Upgrade to Microsoft Office 2013. Does Essbase Excel Plugin 11 work fine with Microsoft Office 2013?
    Thanks,
    Shashi

    Hi Shashi,
    Below content is taken from oracle certification matrix.Microsoft office 2010,2008 supports the lastest version of 11.1.2.3.More info check with the oracle certification matrix.
    Version Supported
    Vendor
    Certification Type
    Version
    Exceptions and Additional Information
    11.1.2.3
    Microsoft
    Office Productivity Suite
    Office 2007 (all SP levels included)
    Office 2010 (all SP levels included)
    1. MICROSOFT OFFICE IS REQUIRED FOR: Smart View and Offline Planning when used with Reporting and Analysis, Financial Management, and Planning. Microsoft Office is also required for Disclosure Management, FDM, Financial Reporting Client, Performance Management Architect File Generator, and Strategic Finance.
    2. Offline Planning and Excel must be installed on the same machine.
    3. Microsoft Office 2010 (32-bit Office on 32 or 64-bit operating systems, 64-bit Office on 64-bit operating systems)
    4. EXCEPTION:  Disclosure Management has installation prerequisites. For Office 2007. See http://support.microsoft.com/kb/970942.
    5. EXCEPTION: FDM server only supports the 32 bit version of Office.

  • Microsoft office 2013 encountered an error during setup in Window 8.1

    Initially, I got microsoft office 2013 64bit standard version installed in window 8.1. However, it suddenly got errors when opening office, and closed the program automatically. Therefore, I uninstalled it, and tried to re-install office.
    However, I got the error "microsoft office 2013 encountered an error during setup" everytime when I try to install it.
    I tried 32-bit and 64 bit version, and tried to install in clean boot, deleted registry, and modified the folder name "Microsoft Help", but none of them works. 

    Make sure you completely uninstall previous versions of Office. There may be remnants left behind, even after you uninstall Office using the normal procedure. I recommend using the “Fix It” utility to uninstall Office 2013 completely. Please refer to this
    article: http://support.microsoft.com/kb/2739501/en-us you might also follow the manual steps provided on the same page.
    If you still having problems, re-registering the Windows Installer and checking permissions on the %TEMP% folder and the C:\Windows\Installer folder to make sure you have full-control. To re-register the Windows Installer run the following commands:
    msiexec /unregister
    msiexec /register

  • Recieveing "OnUCAppointmentGetVisible" error in Outlook 2013 (64 bit) - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"

    Hi All,
    I originally posted this in the MS Support forums (http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/recieveing-onucappointmentgetvisible-error-in/1a40eca2-8cd1-40f1-a92f-cb08f0af6b72), but was directed over here.
    I have recently upgraded an installation of Office 2010 to 2013 (both 64 bit) but am now receiving an error which says:
    Window Title - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"
    An error occured while calling the callback: "OnUCAppointmentGetVisible"
    This seem to happen when I initially open a calender entry, and when I close the entry (most only the first time I close the entry).
    I did have some developer tools installed for Office 2010 and VS 2010 which played around with Excel,2013 but I have now uninstalled these.
    In addition, BCM 2010 was installed (but for the time being has been uninstalled), but I don't think that is the culprit.
    The issue is being caused be an Outlook add-in. I have three COM add-in enabled, but the one causing the issue in the "Lync Meeting Add-in for Microsoft Office 2013".
    We are currently trialling Lync in a demo installation which is in a different domain to any of the Exchange accounts, but should this cause a problem? For the time being I have disable this add-in.
    Regards,
    Chris
    Chris

    Hi,
    Sorry for my misunderstanding. If the issue is determined to be caused by Lync Meeting Add-in, please remove this add-in from Outlook, then go to Control Panel to repair Office 2013 program. After repairing,
     this add-in would be automatically reinstalled. Please check whether the issue persists. About how to repair Office programs, please refer to:
    http://office.microsoft.com/en-us/outlook-help/repair-office-programs-HA010357402.aspx
    If the Lync Meeting Add-in is not automatically reinstalled, please try to manually add this add-in by the following steps:
    1. Starting Outlook 2013 as an Administrator (right click, run as Admin).
    2. Click File > Options > Add-ins, Manage Com Add-Ins Go... > Add..., C:\Program Files (x86)\Microsoft Office\Office15\UCAddin.dll, OK.
    3. Close Outlook and start it as a normal user.
    Regards,
    Winnie Liang
    TechNet Community Support

  • How to add shortcuts to user Start Menu and Taskbar or Desktop with using Microsoft Office 2013 Config file.

    Hello,
    How can i add the shortcuts for Office 2013 feature (Word, excel, ext) to the users taskbar or desktop with using config.xml file while installing the Microsoft Office 2013 from SCCM?
    I know how to do that with OCT, but i have another problem if i use OCT. So i have to do it with Config.file, but i don't know which code can i write on config.xml file to create shortcut on desktop or taskbar...
    Regards,

    Hi
    There is a known issue about
    changing the shortcut location for an Office 2013 application:
    When you try to change the shortcut locations for Office 2013 applications in the Office Customization Tool (OCT), you receive the following error message:
    Invalid start in folder. Please try again.
    Then, you add the Start in location for Office 2013 and run a customized installation. When you double-click the shortcuts that are displayed on the desktop, Configure shortcuts does
    not work and you receive the following error message: 
    Sorry, we couldn’t find your file. Is it possible it was moved, renamed or deleted?
    To work around this issue, type a single open bracket ([) in the Start in
    field.  
    In addition, refer to the link below on "Configure shortcuts" in OCT:
    http://technet.microsoft.com/en-us/library/cc179097.aspx#Configure_shortcuts
    Regards
    Tylor Wang
    TechNet Community Support

Maybe you are looking for

  • How do I edit the Weather App list in iOS 8?

    How do I delete cities from the weather app? iOS 8.2 iPod T5

  • Blurry ,black screen

    My old IPAD 1 doesn`t work fine. The screen is black or, is better to say is almost black with little light only. Sometimes I see the apps for a while, but in a pink, strange colours, and then black again. When I connect it to itunes it  work fine, w

  • IPod wants to overwrite iMac

    I'm using an iMac G4 running OS 10.2.8. I attempted to update my contacts list on my iPod using iSync and got a prompt window stating that 3 items on my computer would be changed and 6 items modified. This confuses me since I'm unaware of a way to en

  • Upgrading from Photoshop Elements 10 to 11

    I am trying to upgrade from Photoshop Elements 10 to 11 and get a message to close ELementsAutoAnalyzer and dynamiclinkmanager.  How do I do that?

  • Ironport content filters w/headers

    Hi If I have a content filter acting on incoming mail which adds or edits a header, does this immediately affect the header, ie. can I immediately afterwards have an incoming filter which uses the header as a condition? John