Production Return

Hi experts,
how to do production return in SAP B1
regards
anand

Hi,
Return Components
Opens the List of Production Orders displaying the production and disassembly orders.
To return components, double-click the relevant order, and in the displayed Select Items to Copy window, select the items to return.
Check that the Production Order is type production or disassembly.
Kind Regards,
Jitin
SAP Business One Forum Team

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Unable to collect Product Return History using legacy collection

Hi,
I am facing issue in collecting product return history using legacy collection, File Upload (User File Upload) & Loader Worker erroring out as below. As I observe, its inserting space after .ctl, .dis & .bad file path.
Can some one guide me how to reslove below issue.
Loader Worker
Argument 1 (CTRL_FILE) = /u02/oracle/xxxxx/inst/apps/rights_apps/logs/appl/conc/out/5913849MSD_DEM_RETURN_HISTORY .ctl
Argument 2 (DATA_FILE) = /u02/oracle/xxxxx/inst/apps/rights_apps/logs/appl/conc/out/5913849PrdRetHist.dat
Argument 3 (DISCARD_FILE) = /u02/oracle/xxxxx/inst/apps/rights_apps/logs/appl/conc/out/5913849MSD_DEM_RETURN_HISTORY .dis
Argument 4 (BAD_FILE) = /u02/oracle/xxxxx/inst/apps/rights_apps/logs/appl/conc/out/5913849MSD_DEM_RETURN_HISTORY .bad
Argument 5 (LOG_FILE) =
Argument 6 (NUM_OF_ERRORS) = 1000000
===================================================================
plan_id:0 plan_type:0 planning_engine_type:1
Creating dummy log file ...
Parent Program Name: MSCLOADS
This is NOT as part of a Plan run.
NLS_LANG original American_America.AL32UTF8 alt American_America.UTF8
LRM-00112: multiple values not allowed for parameter 'control'
SQL*Loader: Release 10.1.0.5.0 - Production on Tue Mar 11 19:58:20 2014
Copyright (c) 1982, 2005, Oracle. All rights reserved.
SQL*Loader-100: Syntax error on command-line
Program exited with status 1
APP-FND-01630: Cannot open file /u02/oracle/xxxxx/inst/apps/rights_apps/appltmp/OFq98wrx.t for reading
Cause: USDINS encountered an error when attempting to open file /u02/oracle/xxxxx/inst/apps/rights_apps/appltmp/OFq98wrx.t for reading.
Action: Verify that the filename is correct and that the environment variables controlling that filename are correct.
Action: If the file is opened in read mode, check that the file exists. Check that you have privileges to read the file in the file directory. Contact your system administrator to obtain read privileges.
Action: If the file is opened in write or append mode, check that you have privileges to create and write files in the file directory. Contact your system administrator to obtain create and write privileges.
***** End Of Program - No title available *****
File Upload (User File Upload)
Tue Mar 11 19:57:52 RET 2014: Profile 'MRP_DEBUG' Value : N
Tue Mar 11 19:57:52 RET 2014: ===============================================================
Tue Mar 11 19:57:52 RET 2014: fileLoaderInit: paramName = pLOAD_ID; paramValue=41563
Tue Mar 11 19:57:52 RET 2014: ===============================================================
Tue Mar 11 19:57:52 RET 2014: The control file Path /u02/oracle/xxx/apps/apps_st/appl/msc/12.0.0/patch/115/import/MSD_DEM_RETURN_HISTORY .ctl does not exist. Please contact your System Administrator
Regards,
ML

Hi,
Login to unix server and I believe the control file is placed in a custom top say $MSC_TOP in your environment.
just try to rename the ctl file without the MSD_DEM_RETURN_HISTORY<space>.ctl
And try to upload the file once again.
Hope this helps...!!!

How long a wait in "Product Return Pending" status?

I finally sent back my MBP 2.0 week 15 for service (whine, heat, etc.). The repair seems to have gone quickly, as per Apple's support page, but it is now stuck in "Product Return Pending" status for the last three days. Those of you that sent it in for repair, how long did you waited in the "Product Return Pending" status? Is it possible it has not been updated but it is on its way?

I sent it straight to Apple, not through the stores. I just hung up with AppleCare and, well, they were not able to explain why if it was already set as if the repair was completed, it was still "open". The explanation they gave me is that they were re-checking the unit, and could not confirm a shipping date. hmmmm. They did tell me the logic board and inverter (which was not mentioned in the original call) were replaced (three days ago).
I don't mind if Apple re-checks my unit and holds it a little bit longer. That's fine with me. As long as it comes back ok... but, I would appreciate some information as to when I should be in to receive it.
Thanks all for your quick responses...

132008 - Fin Product Returns Account

Hi Experts
Using SAP B1 2007A
Looking at the transactions posted when AR Credit Notes are created I notice that amounts get posted to 132008 - Fin Product Returns account and not 130000 - Stock account where the stock originally came from when the invoice posted.
I don't understand how to reduce the amount in the 132008 account which appears to only go up - it doesnt seem possible to affect the account with anything other than a credit note or a manual journal.
As an experiment in my test system I used a Goods Issue using DTW I removed all stock which reduced all my 130000 to zero. I generated the DTW text files by running the Stock Audit Report to ensure all stock was removed from all warehouses. However, the figure in the account 132008 remained unchanged even though stock was zero.
Is there a process by which the amount can be transferred to Stock?

Do check your account determination for the items in question (either at item level, item group level or warehouse level).
There are two related to returns & credits, one is the stock account & one a clearing account. It souunds like you have the wrong account set up for sales returns. If this is the case, you can do a manula journal between the stock account & he incorrect account you have posted to.

Production Returns

Hello Guys,
Im a LE guy, and I know little bit of PP. I need to create a test data for a RF Production return transaction. Can anyone help me what could be the various steps involved in a production return process. I need to have these fields in my data: Plant, warehouse number, material number, batch, Storage type and storage bin (Note this transaction is for production returns). To reach here what needs to be done before this process. What are various documents I need to create? (Like material master, production order, GR) Please help me
Regards,
David Parker

Hi,
Are you refring reverse logistics, i.e. you have customer return finished product and want to repair it and send back to him?
In this case you can create new Production Order type e.g. PR01 and track the production of repair work, It will be same SAP standard production order type. Just to Identify the repair work / fresh production create new Production order.
Goods issue, Production confirmation etc activities needs to be done.

How to generate one invoice for a sales order with product returns

Hi All,
I have a sales order that has been delivered and goods issue posted. Now the customer returns some of the product and I generated a Return using VA01 - document type RE, generated a returns delivery and posted a goods return.
I need to generate an invoice that will only consider the quantities that were not returned.
I have checked the sales process pertaining to returns, but all I have found consider generating a Credit Memo.
Is there a way to generate an invoice that will only invoice the quantities that were not returned? Say I sold 10 pcs, and 2 were returned, so I want to invoice 8.
Many thanks in advance.
Oscar

Hi Sandeep, Jyotsana, Goutham. Thank you all for your time and your replies.
What is happenning here is that there is a vendor-client relationship where there is a constant flow of purchase orders, and the orders are large.
I understand that it is standard SAP procedure, but in this case, it is not the most efficient. I have two alternatives the way I see it:
1. Post the invoices according to SAP Standard, and then the Credit Memo.
2. Reverse the Purchase Order.
There are disadvantages with both alternatives:
1. I get much more paperwork than I really need.
2. When I get the returns, the delivery, picking and goods issue have been posted, and I would have to reverse all that. Not a very good Idea I think, especially if I have a purchase order with 150 different materials and I get a return of 2 items of one material.
Again, thanks for your replies. From what you have told me I am thinking that what I'll need is to implement a User Exit or Badi.
Best Regards,
Oscar

In Production Return & Rejected Qty Prod Order wise required

Hi Experts,
In Production, Parent Item to be produced 100. Two Child items are there for the parent Item.
Parent Item A- 100 Qty
Child Item A1- 100 Qty -- Issue method Back flush
Child ItemA2 -100 Qty -- issue method Manual
Child Item A2 Issued Manually. Production Completed........
In the receipt from Production
Parent Item A -90 Qty completed
Child Item A1- 8 Qty Returned (Good Raw Material Returned)
Child Item A2- 3 Qty Returned (Good Raw Material Returned)
Child Item A1 -2 Qty rejected (To be scraped)
Child Item A2 - 7 Qty rejected (To be scraped)
We would like to take query/Report......... Production Order Wise, Child Item Issued, Component Returned, Component Rejected.
Plz Guide Me,
Thanks and Regards,
Manikandan

Hi,
In SAP, for items defined as Back-flush, you cannot change the issue qty of Raw Material components. This will always correspond exactly to the qty of Finished Goods and the relation between the FG qty and the component qty in BOM. In you example, the RM Item A will be issued as 100 qty as the FG produced is 100 qty.
Or if you are recording 90 qty then RM Item A will be consumed automatically equal to 90 qty.
In SAP, the FG reject is prodcued only for numerical record and is recorded in the Receipt from Production screen. Total prodcued qty will be reject qty + completed qty.
The scrap of FG item is not possible as FG item. Fixed qty of Scrap can be defined in the BOM or the production order as a row with negative qty. This will be prodcued automatically based on the qty relationship between Scrap item and the FG item.
Say if in the Production Order for a FG of 100 qty, scrap is produced equal to 20 qty, then this srap item will be entered in the Production Order as a row of -20 qty. When production of X qty is recorded, scrap will be prodcued in the following ratio:
Scrap produced = X * (20/100)
Regards

SERVICE PRODUCT RETURN

Hi, i had my motherboard for repair and i got the following e-mail. from :
<contact Email address removed>
Your warranty products has been processed by MSI Rma department and dispatched back to you.
Please contact MSI Rma Department if you have not receipt the repaired warranty product within 7days.
There have passed 10 days and i havent received yet the repaired product. But i dont know how to contact the MSI Rma Department.
Is there an email?

Hi,
You can either reply to the email you have tried to post here (I guess it was removed by one of the mods) or here:
>>How to contact MSI.<< "Contact Us" is the last choice, find your country (or country card was sent to) and either use email if it's there or call them.

Tables for Issuing Material to Production & Return from the Productin

Dear All,
I had a issue, to develop a report for WIP;
Here we are issuing the Material to Production nothing Net Work Ordeer, and received goods from the Net work Order. Here Client wants only the difference between the Issue to the Production & Received from the Production. Which tables Can i go for this report. Can any body had any idea.
Regards
Raj

Dear Raj,
Check in MB51 for the 261/262 movement order wise.tables MSEG,RESB,MKPF can help you.
Or else check in the table RESB,for the reservation no,here you can find the reserved quantity,the quantity issued etc along
with the cost.
Or else you can check in COOIS.
Regards
Mangalraj.S

Product returned fom repair non-functional

I received my touchpad back from being repaired.As soon as I opened the box I noticed there was a large black area on the screen that looks like water is trapped under the glass.I charged the touchpad up for 24 hours,went to turn it on,only to find it completely unresponsive.
This is after waiting three weeks to get it back from the repair depot.I would really like a touchpad that works as the two days it did work I found the product to be wonderful.
MY old sro# S1-511043920199 Any help expediting this would be appreciated.
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

I have notified someone about this and hopefully they'll contact you soon. I'm sorry that the device came back to you that way, that shouldn't happen.

Purchase with no product return

Made purchase in a game and didn't receive anything but money is gone

If you haven't received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

General algorithm for cartesian product

i am looking for an algorithm to get the cartesian product from a set of sets like {{1,2,3,4},{a,b,c},{x,y,z,7,15}...} - this means in most general form.
google yields no results :-(. i think implementing it by myself is not a good idea.

dermoritz wrote:
prometheuzz is your algorithm better than n*mi n: number of sets mi: cardinality of the set i ?
can you short explain the algorithm?You can't do any better than that because for n sets: S(0), S(1), S(2) ... S(n-1) there are prod(i in [0, n), |S(i)|) elements of the caresian product. Prometeuzz algorithm generates
one at ever pass of the loop executing n steps per element. If you're afraid that the product number will be too large you can also fiddle with the indexes themselves:
// scard[i] == |S(i)|
// prod[i] == element of S(i) in product
int[] next(int[] scard, int[] prod) {
for (int i= prod.lerngth; i-- > 0; prod= 0)
if (++prod[i] < scard[i]) return prod; // return indexes of next product
return null; // no next product anymore
}kind regards,
Jos

PSE 8 is broken - needs to be returned -- no support pages-- no tech support

******BUG******
Concise problem statement:
Going to print a 11mb + file and simply changing the printer,
get error window popup:
"could not complete your request because there is not enough memory"
Then again when clicking on SETUP of printer.
After setup wait forever for PREVIEW to appear and often it hangs WIN7.
Not even task manager is avail.
Havn't reproducably crashed windows since around 1999 !
Win7 64 bit Intel i7 2.6ghz 2 cores,
1gb ATI 5870
4gb ram
Laptop.
Alan
[email protected]

==============================================
Al: then when I get round to printing a not too big file it tells me "it had an erro " and could not print
Al: looking on the website find patches for PSE7 and under
Al: but nothing for 8
Al: not even " we have no updates for PSE8 as yet "
Al: [serialnumber removed] begin_of_the_skype_highlighting 0065-2805 end_of_the_skype_highlighting
Al: [email address removed]
Waseem: Could you please provide me with the exact error message so that I can check it with my resources and help you with the information?
Al: "could not complete your request because there is not enough memory" ram photoshop changing printer
Al: "could not complete your request because there is not enough memory" (ram )
Waseem: Let me check on this error message.
Al: then when I ignore and try again it tells "first I need to install a printer"
Al: so I have to restart PSE
Al: so is there no UPDATES PATCHES ?
Al: then after setting up PRINT OPTIONS hitting the PRINT button can actually HANG WIN7 !
Al: I need to shutdown
Al: not even taskmanager can be accessed
Al: I got 4gb of ram !
Al: Intel i7 2.6ghz 2 cores
Al: 1gb ATI 5870 Graphics
Al: a screaminhg fast computer
Waseem: I have checked this error message with my resources and see that it needs a Technical Expert to fix it. As are are in a customer support department we are not well trained on these issues. I would request you to contact our Technical Department.
Waseem: Let me provide you with the contact number.
Al: let me guess a 37 minute waitng time
Waseem: I am really sorry for he inconvenience caused.
Al: so it is a known error ?
Waseem: This issue can only fixed by the Technical Experts. Since you are on hold for a long time, I would suggest you to create a webcase.
Al: and can u not at least point me to a webpoage that has downloads for PSE8 Elements ?
Al: ok
Al: how ?
Waseem: I will help you with the steps to create a webcase.
Waseem: 1. To submit a Web Case : log on to your Adobe ID you will get an option said as "Customer Support Portal".
Al: ty
Waseem: 2. You will find 3 Tabs from the next screen which read 1. Technical Support 2. Orders & Returns 3. Serial Number.
Waseem: 3. Choose the Technical Support Tab and click the button that reads "Proceed to online form".
Waseem: 4. Fill in the information from the following window which is located at the bottom of the page and submit.
Waseem: This completes the steps to create a webcase.
Al: looking for support portal
Al: cant find it
Waseem: You will find this option as soon as you login to your account.
Al: I already did
Al: howd I get back
Al: oh its "YOUR ACCOUNT"
Al: here are the tabs:
Waseem: Yes you are correct.
Al: Home Open cases Closed cases Your support programs Order history
Al: Home Open cases Closed cases Your support programs Order history
Al: now which tab ?
Waseem: Let me guide you with the steps once again.
Al: Choose issue type * Other
Al: SELECT YOUR PRODUCT - does not work
Waseem: Johnny, as soon as you login to your account, you will find options like Purchase, Support, Community and Account Information. Just to clarify are you on that page?
Al: I'm on step 3
Al: https://www.adobe.com/cfusion/support/index.cfm?event=home&loc=en_us
Al: the form does not work - try it yourself
Al: Selct your product - RETURNS NO PRODUCTS
Waseem: In this case select the option how to use the product , check the option your product below the drop down menu and proceed to the online form.
Al: MY PRODUCT DOES NOT APPEAR EITHER WAY
Al: the CONTINUE button can never get hot
Waseem: Please select any similar product just to proceed to the next page. In the next page please mention clearly about the product and the problem that you are facing.
Al: How about you ask TECH SUPOPORT if there is a ebpage with my problem solution ?
Al: webpage
Al: the the CONTINUE button disappers
Al: and get "Try this first"
Waseem: I'll be right with you.
Al: thanks
Waseem: I am sorry, for the inconvenience, It never shows the continue button on my side either. Please select the additional product and proceed to the continue button.
Al: thats what I also did
Al: damn cannot copy text out of prev chat
Al: the CONTINUE BUTTON disappears too
Waseem: Sorry for the wait. Please do stay online.
Al: brb
Waseem: I am really sorry, since you are not able to view your product under the drop down list the continue button will not be active either. Since this Webcase option is not working, please contact our technical support via phone. We are facing some technical difficulties that is the reason you have been put on hold for a long time.
Al: and the phone nbr is ?
Al: and this IS a known problem or not ?
Waseem: Yes, this is a known problem and your Technical Department will help you on this.
Al: dont know how when there is no webpage to download from
Al: I already google searched adobe.com for that error message
Al: why dont u try that
Al: 3 results
Waseem: We have a KB doc for the error message that you received, however there aren't any solution that I can provide you.
Al: not related
Al: and you cant copy text out of chat either ?
Al: point me to the kb doc
Waseem: Click here.
Al: u think its got something to do with my graphics ?
Al: Oh and isnt there a 64 bit version of PSE 8 ?
Al: it installed on Win7 as 32 bit
Waseem: Let me check on that.
Waseem: I have checked and see that the Photoshop Elements 8 supports 32 bit. Since we are not well trained on this I would request you to contact our Technical support.
Al: 37 min wait
Al: whos going to send me an email once that web form is fixed ?
Waseem: Once you submit the webcase, our Technical Expert will review your case and will get back to you with the solution via email.
Al: cant can I
Al: my Q is when CAN I
Al: and who is going to emai lme when I can
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Waseem: You will receive the email within 24-48 hours by our Technical Department support experts.
Al: is there an email adress I can send my WEBCASE to ?
Al: now
Al: so u reckon it wont run on 64 bit win7 ?
Al: unless on 32 bit mode ?
Waseem: Yes, you are correct the Photoshop Elements runs or supports only 32 bit.
Waseem: I am sorry there aren't any email address to submit a webcase, you need to send it via the support portal.
Waseem: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance.
Waseem: Thank you for contacting Adobe. Goodbye!

Return Reason Codes Generating Multiple Invoices

When creating a credit memo in order entry, we often have product returned on an order for several reasons (i.e. one item is returned due to damage, another returned due to code date). When this occurs and the order is autoinvoiced, it creates a separate invoice for each reason code on the order.
Is anyone aware of a set-up parameter that would eliminate an invoice being generated for each reason code, and allow the entire credit memo to only be one document?

Hi priyeshosi ,
If you use function modules start with GUI_* or WS_* in your report , then you can't generate the spool.
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Hi All,
I was searching Internal Goods/Services via Product ID. In the search criteria for Product ID we have given 1* as search criteria and it seach all alphanumeris Internal Goods/Services but not able to give search results for numeric Internal Goods/Services.
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Best Regards
Lovkesh

Hi
Try the following OSS notes
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Hope this will help.
Please reward suitable points, incase it suits your requirements.
Regards
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Production Return

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