Protocol layer was unable to send a message - PLEASE HELP !!!!

I have the Z10 and I am unale to reply to, or forward any e-mails that I receive on my corporate e-mail address.
I can create and send new e-mails and I am receiving all my e-mails, but I can not forward or reply which is a basic requirement.
Every time I try I get a message advising that
"Protocol layer was unable to send a message"
Please HELP!!!!!
Antony.....

Hi and Welcome to the Community!
There are several public KB articles that deal with that error, depending on your exact circumstances. I suggest you go here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Search on your exact error message, then inspect the articles that result from the search to see which apply to your specific situation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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