ProvisionUsers utility issue

Hi,
I need an urgent help please, posted the same at few wrong places. I am unable to run the ProvisionUsers utility using the admin account. i verified the 50001 thingy and I am using the right id. I keep getting the following error.
Error occurred while synchronizing: Errors occured during syncrhonization: [EPMCSS-07004: Failed to authorize the user
action. Principal is null. Provide valid user principal to access.[GET_USER_BY_IDENTITY]]
We had a recent upgrade to 11.1.2
A new test user id i created worked fine with the utility. However existing users are not getting synchronised.
Existing users are able to login, open forms, save them etc. The reason I am doing this is because they are not able to run the Business rules associated with the forms. Users have the right group access, which in turn has launch access to BRs.
We are using CALC manager.
Thanks,
N

It may be a different issue, but I has a situation a year ago that provisioning didn't go through. We had essbase and planning applications. I believe we had to remove all provisioning. Then, provision to the planning application. THEN provision to the essbase application. If we didn't do it in that order, the user wouldn't have access to the planning app. That might be worth a try.
You may also want to provision the users directly from planning (not from epma deploy). After you deploy, go to the Administration menu in planning, then Application, then Refresh Database. Choose security from there.
Lastly, make sure the business rules are deployed. We did a migration and on application deploy, selected the business rules. None of the business rules got deployed even after success message. We had to go into calc manager and deploy from there. The web forms still had the business rules attached, yet they were not there to actually run.
Kyle Goodfriend
http://www.in2hyperion.com
Please make sure to assign the post as answered and the responses as answer or helpful so others may benefit from your experience.

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