PSE 12 was not transferred to new iMac.

My copy of Photoshop Elements 12 did not get transferred to my new iMac. I don't have the serial number or order number. I want to get PSE 12 back. I bought it as a download.

First check your adobe account to see if your serial number is there:
Find your serial number quickly
If it is, then you can just download PSE here:
Download Photoshop Elements products | 13, 12, 11, 10
However, if you had your documents and settings migrated from another mac where you had PSE 12 installed, I would first go to the library at the top level of your hard drive>Application Support>Adobe and delete everything pertaining to PSE 12. In many cases while the program can't migrate (you can never, never move an installed version of PSE) the one file that does come over is the one that tells adobe you're running on a different drive, which causes problems. Better to clean that up first.

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PSE 8 will not install on new imac OSX Snow Leopard

28. Feb 26, 2010 4:16 PM in response to: docmark86
Re: PSE8 will not install on Mac Snow Leopard 10.6.1
I have a new iMac 21.5 screen with OSX Snow Leopard. I installed IWork and turbo tax with no problem. Nothing else.
PSE 8 installation fails after about 80% installation just as install for PSE 8 starts. I've spent hours on the phone with Adobe and they blame it on OSX Error analysis states: "Uncaught JavaScript exception: Unable to read Adobe file version for path /Library/Fonts/MinionPro-Bold.otf Apple techs have also tried." The latest communications from Adobe instructs me on validating fonts. We have also tried CS3 Clean Script since the install failed several times. Case # is 0181442609. Nothing works and Apple techs are still researching. Any suggestions from an Adobe professional? I am new to the Mac environment so any complicated actions may require some "hand holding".
Thanks to all!
Doc

Doc, I would suggest go to the font location which from your post is: <Macintosh HD>/Library/Fonts/MinionPro-Bold.otf. There should be a font file with this name. If it exists, just "cut" it from this location and paste it on the desktop for some time and then try to install PSE again and see if that works.
If the font file doesnt exist and instead an empty folder names "MinionPro-Bold.otf" exists, then delete the folder and then try to install PSE again.
In either case, please do attach the installer log file in the forum thread so that I can have a look at it. They can be located at the below location:
<Macintosh HD>/Library/Logs/Adobe/Installer/"...Adobe Photoshop Elements 8.0...."
If there are multiple copies of the installer log files, then please delete them and then try to install PSE 8 again. If it fails, quit the installer and attach the new log files which are generated to this thread.
Regards,
Ankush

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I changed my Apple ID and my icloud storage was not transferred to the new one, how can I retrieve it?

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PSE 8 wont install on my new imac

Hi Ankush,
I see you have helped so many others and am hoping you can help me too. I am starting a new thread as you requested.
I had PSE 6 installed on my old mac G4. I transferred everything by a firewire cable to my brand new imac. PSE 6 wont work on my new imac so I upgraded and bought PSE 8 which wont install. I get 95% through installation and it fails stating "error 2".
I have uninstalled (using the adobe uninstallers) PSE 6 & PSE 8.
I ran the analyzer and it said to run the clean program (I did for CS3 and CS4). It also stated that Minion Pro-Bold font was a problem. I cant find it under the font section. PSE 8 still wont install.
Thank you!
Debbie

Hi Debbie,
Ok. So let us go step by step:
1. Uninstall PSE 8 again from your machine through Applications/Utilities/Adobe Installers/Uninstall Adobe Photoshop Elements 8.app
2. Now browse through the below location on your Hard Disk
<Macintosh HD>/Library/Fonts/
Check if there is any empty/non-empty folder present here saying "Minion Pro-Bold" ? If yes, then move that folder on your desktop.
If not, and say there is a font file present in this location saying Minion Pro-Bold.otf, then move that font file on the desktop.
3. Now try to install PSE 8 again.
4. If it works, hooray, our problem is resolved, go ahead and delete the empty/non-empty folder which you copied on desktop in step 2. If there is a font file(.otf format) which you moved on desktop then ypou can move it back inside the Fonts folder.
5. If it doesnt, then please attach the installer log file which can be located at below location to this forum thread, I will look into it more closely then:
<Macintosh HD>/Library/Logs/Adobe/Installers/"..Adobe Photoshop Elements 8...gz"
<Macintosh HD>/Library/Logs/Adobe/Installers/"..Uninstall Adobe Photoshop Elements 8...gz"
(If there are multiple log files in the above location, then please attach the one having latest timestamp.)

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Customer Agreement | Verizon Wireless
This agreement and the documents it incorporates form the entire agreement between us. You can't rely on any other documents, or on what's said by any Sales or Customer Service Representatives, and you have no other rights regarding Service or this agreement.
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If they do it for you they would have to do it for everyone.
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Sorry, I've been offline for the holidays. I tried what you suggested, configed the Powerbook and iMac for manual IP (192.168.1.220 and .230 with subnet 255.255.255.0) and connected them directly and could not ping from either machine. Here is the output requested:
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::21b:63ff:fea2:feb%en0 prefixlen 64 scopeid 0x4
inet 192.168.1.220 netmask 0xffffff00 broadcast 192.168.1.255
ether 00:1b:63:a2:0f:eb
media: autoselect (100baseTX <full-duplex,flow-control>) status: active
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Hi,
Please Help.
I am trying to install CS3 on my new iMac 27 running 10.62.
First I just put in the CS3 disk, and when it came time for the full version number of
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I checked and rechecked the serial numbers, they are correct.

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PSE 12 was not transferred to new iMac.

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