Pulled out plug while mid update and now the phone is stuck on the update screen. tried everything and wont reconnect to computer =( help!!!
hey guys my dad was updating his phone and it was taking too long so he pulled it out cos he had to leave and the screen stayed in the update screen and now the phone is frozen and wont budge. it wont hook up to the compter either. i have pulled the sim out and nothing.. what do i do????
Read this
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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My cord failed during sync to an update and now my phone is stuck on the apple symbol but there is a empty bar under it. I tried to turn off the phone but that didn't work and the iTunes onn my computer isn't picking up the device at all. Whats wrong? How do I fix it?
My cord failed during sync to an update and now my phone is stuck on the apple symbol but there is a empty bar under it. I tried to turn off the phone but that didn't work and the iTunes onn my computer isn't picking up the device at all. Whats wrong? How do I fix it?
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i hit the clear setting and content on my phone and now my phone is stuck on the apple sign and wont turn on or off
You will probably have to put it in recovery mode to restore it, as explained in this guide: http://support.apple.com/kb/ht1808.
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Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.
slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide -
i had an request yesterday to update ios7 i did this and now my phone seems to be stuck with the picture on the screen of the charger pointing to the symbol i tunes. i cannot tap the screen to go anywhere else and even if i connect to my laptop via the usb still nothing. can anyone help plz
Hey robthetiler!
Try the steps in the following article to resolve this issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have tried to update my iphone and when it come to the sync part my iphone 4 turn off and is now stuck on the connect to itunes symbol. i have tried to restore it and it keeps telling me my internet timed out which its wireless so it cant have. can anyone help??
Connect to iTunes and follow the information from this support document http://support.apple.com/kb/HT1808
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i have tried to update my i phone 4 i tunes have stuffed up and now my p
It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.
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I am trying to update my phone and the phone is frozen on a screen that has the itunes symbol and the computer connection showing.
I did not have itunes on my computer.
So I downloaded itunes set up which took an hour or so.
Now what do I do?Please check 2 things in your computer.
1. Right click 'My Computer' => Manage => Services & Applications => Services. Look for Apple Mobile Service at the top. Status must be STARTED. If stop, please start it.
2. Open iTunes in computer. For Windows 7, go to iTunes Store => Authorise this Computer => key-in your Apple ID and password when prompted. For Windows 8, press ALT and S together. A pop-up window would show information of authorising computer. Click Authorise this Computer => key-in your Apple ID and password when prompted.
Good luck -
I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?
You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating? -
II am new to Mac and was trying to transfer data from my PC to my new Macbook Pro. The connection was lost however and now my Pro is stuck on the 'Transferring you nformation' screen. How do I get out of this screen so I can attempt the connection again? Is it safe to force shut down of my Mac and will it still prompt me through all the setup process again?
Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
In the next startup, try to transfer your files again. It's important not to interrupt the transfer process, because in most cases, you will stop it and you won't be able to resume it -
started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?
Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues -
I recently did an update and now my iPad is stuck showing the cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?
Well, that illustration is suggesting you plug your iPad into iTunes (current version: 11.0.2).
Have you tried that? -
My update failed and now my phone is frozen with the apple symbol
I was updating my iPhone and it failed and now my phone is frozen with the Apple Icon. It wont turn off or anything
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Try updating my ipad 2, pop up with error 1602 and now my ipad is stuck with the itune and USB icon on the screen. I tried to restart it, but screen still comes up the same.
See if this page helps http://support.apple.com/kb/TS3694#error1602
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I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
http://support.apple.com/kb/TS3694#error1
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