Purchases continue to go missing...five years and counting.

Does anyone know why the purchases that were once in my cloud don't show up with the little cloud now?  I have had the same Apple ID for more than 5 years.  I have had at least 4 computers and other devices over those 5 years that I have synced to this account.  I don't know why I keep making itunes purchases, because every time I get a new device, many of the purchases go missing.  They are all there in my purchased list.  On my last computer, there was a little cloud that I could click on to redownload.  I have a new MacBook Air and now there is no cloud.  Some purchases are there, but most aren't.   Where are my movies, music, and books?  Why do I keep sending money to California so they can take my purchases and throw them out any time they feel like it?  I'm just a normal consumer who wants what she pays for.  I have spent the last two hours of my day off searching through online communities trying to find an answer to what is now becoming an eternal question-where is my stuff?  Why can't someone else invent a digital music platform that won't screw us over everytime we buy another one of THEIR products and tries to access our property? 

I tend to agree. EE needs to hve less gimmicks and concentrate on getting the basics right.

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