Putting Custom Message in Notification Mailer Emails

Dear All,
We have a custom workflow. For have a notification which requires some response from the user. We have Notification Mailer installed. Now client want to send FYI mail in the mailbox in addition to notification in the worklist, if some user has intended to receive mail setting his preference.
As off now the user is receiving mails. But my problem is with the content of the mail. Its currently displaying the actual content of the notification. But my client want some specific below message to display.
"This notification contains secure content which cannot be sent through e-mail. Please access Atlas and read the online version of the notification to see the details."
I had tried to do that using #WF_SECURITY_POLICY attribute, setting its value NO_EMAIL. In that case the message comes is ...
"This notification contains secure content which cannot be sent through e-mail. Please access the online version of the notification to see the details."
Request your help.
Regards,
Subhra

When defining your message in the WF Builder, there are two tabs, one for 'Text Body' and one for 'HTML Body'.
The contents of 'Text Body' is used to determine the content of messages that will appear to the user through email messages
when their NOTIFICATION_PREFERENCE is either 'MAILTEXT' or 'MAILATTACH'.
The contents of 'HTML Body' is used to determine the content of messages that will appear to the user through email messages
when their NOTIFICATION_PREFERENCE is 'MAILHTML', it will also be used to display the message body in the notifications page
on the web.
If you want to format your messages for the notifications web page and for the mailer (for users with 'MAILHTML' NOTIFICATION_PREFERENCE)
then you can use '' and ' '.
The '' gives you a new line then a blank line.
The ' ' simply gives you a new line.

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Customs-declaration: Customizing message E0010 (e-Mail)

Hello,
if there are sombody who is able to describe me, how i can customize the Message E0010. I am getting the Message M0940 but the Email-Message doesn't appear in the customs declaration. I have already defined attributes of rules for defaulting Data (Messages), but it's doesn't work. I haven't customized the message E0010 in the IMG not yet.
Thanks for your help.

Hi, Sameer,
in the first step, I have defined rules for the output determination:
Default data selection:
     Procedure for Defaulting Data: "COEDE"
     Legal Regulation: "ATLAS"
For example:
Process Templ.         Process        Activity      Message
CUSDE                      CUSEX         EXAZ       M0940
CUSDE                      CUSEX         EXAZ       P0010
CUSDE                      CUSEX         EXAZ       E0010
But at this point only the messages M0940 and P0010 were found in the customs declaration.
I have looked in the determination log in the customs declaration and the EMail message E0010 can not be found, because it is not in the ..
Process: CUSEX; Activitiy sequenze: EXAZ; activity: EXZAA
and
Process: CUSEX; Activitiy sequenze: EXAZ; activity: EXZAD
and
Process: CUSEX; Activitiy sequenze: EXAZ; activity: CUSEX
and
Process: CUSEX; Activitiy sequenze: EXAZ; activity: EXZAB
After this, I have tried to find out in the customizing why the Email/Message can not be found.
Customizing:
IMG
1. SAP Global Trade Services
2. SAP Customs Management
3. General settings
4. Define Control Settings for Communication Processes
Here, I was able to see that the activity that contains the E-Mail Message which is called 'EXZAM' can not be found in the message determination log. For Example the activity 'CUSEX' contains the print Messages.
When I display the Subsequent Activities of the Activity Sequence 'EXAZ':
1. Activtiy sequence: EXAZ
The following Subsequent Activities are shown:
10     EXZAA
20     EXZAD
30     CUSEX
40     EXZAB
50     EXZAM is not listed
The activity "EXZAM" is not listed in the subsequent activities. I think that is the reason, why the message E0010 doesn't appear in the customs declaration. The activity 'EXYAM' is not listed as an subsequent Activity of the Activity sequence "EXAZ".
Now I have added the activity manually in the subsequent Activitiy listu2026.. but the message E0010 still doesn't appear in the customs declaration. If I display the Message determination Log, the activity EXZAM is still not shown in the list.
Important:
Only when I customize the message into the Activity CUSEX, which contains the print messages, then the message will be found in the declaration. It is funny because it's works. But I think that is not the right way to solve this problem. Can you tell me which customizing setting are missing?
Thanks for your help, Cüneyt

About body message in Notification Mailer

Hello, we are using e-mail to send notifications in the workflow process.
The following example is the message that we are receiving from the workflow:
Enviado desde WorkFlow de Oracle,
Para: R. PerezJ
De: Marma Suarez
Asunto: Se espera su
revisisn y aprobacisn a la Solicitud de Auditorma
Num. Solicitud: 900
Referente a: Revision de Cumplimiento de Contratos
Gracias
Sistema PREAUDIT
Do you know how can I use line feed control into the body mail message in order to obtain some formated message
like this:
Enviado desde WorkFlow de Oracle,
Para: R. PerezJ
De: Marma Suarez
Asunto: Se espera su revisisn y aprobacisn a la Solicitud de Auditorma
Can anyone help !?
Thank you,
Marma

When defining your message in the WF Builder, there are two tabs, one for 'Text Body' and one for 'HTML Body'.
The contents of 'Text Body' is used to determine the content of messages that will appear to the user through email messages
when their NOTIFICATION_PREFERENCE is either 'MAILTEXT' or 'MAILATTACH'.
The contents of 'HTML Body' is used to determine the content of messages that will appear to the user through email messages
when their NOTIFICATION_PREFERENCE is 'MAILHTML', it will also be used to display the message body in the notifications page
on the web.
If you want to format your messages for the notifications web page and for the mailer (for users with 'MAILHTML' NOTIFICATION_PREFERENCE)
then you can use '' and ' '.
The '' gives you a new line then a blank line.
The ' ' simply gives you a new line.

Any way to link to a specific message from outside Mail?

Hi,
I am putting together a fairly basic customer enquiry database using Mac OS X Mail and an external database. The system will keep in the database a list of specific email messages associated with a particular customer, and should allow these messages to be brought up within Mail by clicking on a link in the database client.
However, Mail doesn't seem to offer any way of linking to a specific message within its database from outside Mail.
I imagined I would be able to do this instead by using the Message-Id: headers from incoming emails, and then getting Mail to do a search on these headers. However, putting a Message-Id into Mail's search field also fails.. it appears Mail doesn't index this header.
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I'm not entirely sure I understand what you want to do, but if you are trying to link received emails to an external database, you can do so with Applescript, assuming your database app supports it.
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id (integer, r/o) : The unique identifier of the message.
all headers (string, r/o) : All the headers of the message
background color (blue/gray/green/none/orange/other/purple/red/yellow) : The background color of the message
mailbox (mailbox) : The mailbox in which this message is filed
content (string) : Contents of an email message
date received (date, r/o) : The date a message was received
date sent (date, r/o) : The date a message was sent
deleted status (boolean) : Indicates whether the message is deleted or not
flagged status (boolean) : Indicates whether the message is flagged or not
junk mail status (boolean) : Indicates whether the message has been marked junk or evaluated to be junk by the junk mail filter.
read status (boolean) : Indicates whether the message is read or not
message id (string, r/o) : The unique message ID string
source (string, r/o) : Raw source of the message
reply to (string) : The address that replies should be sent to
message size (integer) : The size (in bytes) of a message
sender (string) : The sender of the message
subject (string) : The subject of the message
was forwarded (boolean) : Indicates whether the message was forwarded or not
was redirected (boolean) : Indicates whether the message was redirected or not
was replied to (boolean) : Indicates whether the message was replied to or not
As you can see, this gives you access to just about any message property you could need for the database. You wouldn't need to tell Mail to search for the message; you could refer to it directly by its ID (or message id string) in its mailbox.
I have done something similar using an older version of Filemaker Pro (v6). I store 'calculated' scripts in the database along the lines of this pseudo-code:
Tell app "Mail" to open message {ID field} of mailbox {mailbox field} of account {related:account field}
... and have Filemaker execute them via a button when I need to open the record's message in Mail. This works very well for my purposes, which may be different from yours. (Note that the pseudo-code won't work as written; it is meant only to convey the idea involved.)

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Hi,
we're in a SUS-MM scenario and we publish Purchasing documents (PO and/or SAR) to SUS portal.
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Our customer wants that notification mail are sent to all the mail addresses of the Supplier Users.
Has someone had this kind of requirement? and, if it is not achievable via standard customizing, which could be the right solution to meet this requirement?
Thanks in advance

Hi,
This is a standard SAP process which SAP has provided,
The other way is to develop a custom program,
1) Select the Supplier.
2) Check the available contact persons of the Supplier.
3) When a document is created in ECC (Hope you are in MM-SUS), select the list of contact persons for Supplier. (I assume need a RFC FM to develop to SUS)
4) Send a e-mail to all users linked with this Supplier.
You can find the linked Contact persons in BP transaction and Table BUT000.
Please change the Status of the Issue once your problem solved, other will get benefitted. If possible post the soulution.
Thank you,
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Workflow Notification Mailer in 11i

Hi,
I configured workflow notification mailer in 11i,
(a) only outbound Mail Configuration, I enabeld that
(b) started workflow Mailer Service Concurrent Manager
(c) started workflow agent listener service concurrent manager
Once I did the above, I am getting mails from Oracle Alerts..its nice..
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---> Inbound Mailer Configuaration ( IMAP), Can I give same SMTP mail server name in this...
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Notification mailers can also process e-mail responses from users, using the Internet Message Access Protocol (IMAP). A notification mailer uses a Java-based e-mail parser to interpret the text of each message and create an XML representation of it.
A notification mailer uses three folders in your response mail account for response processing: one to receive incoming messages, one to store processed messages, and one to store discarded messages.
A notification mailer does the following to process response messages:
Logs into its IMAP e-mail account.
Checks the inbox folder for messages. If a message exists, the notification mailer reads the message, checking for the notification ID (NID) and node identifier in the NID line.
If the message is not a notification response, meaning it does not contain an NID line, the notification mailer moves the message to the discard folder and treats it as an unsolicited message. For the first unsolicited message from a particular e-mail address, the notification mailer also sends a warning message back to the sender of the message.
However, to avoid sending unnecessary warnings due to bounced or auto-reply messages, each mailer node stores a list of e-mail addresses from which it has received unsolicited mail, and does not send any further warning messages to those addresses. Instead, if the node receives a second unsolicited message from a particular address, the notification mailer discards the message and raises the oracle.apps.wf.mailer.unsolicited event. You can optionally define a subscription to this event if you want to perform some other action in response to the second unsolicited message. For all subsequent unsolicited messages, the notification mailer simply discards the message.
For more Info Please refer Oracle Workflow Administrator's Guide
Hope it helps!
Chetan

The Notification Mailer is not running

Hi Masters,
I am getting this error message The Notification Mailer is not running Please re-submit. Server ,
Any idea what need to be done..
Thanks in Advance
A

Resolved it through the concurrent request

Message count in Mail doesn't agree with emlx count in Finder

I was checking a recent backup and I noticed the number of .emlx messages in:
~/Library/Mail/[email protected]/INBOX.mbox/Messages
did not agree with the message count Mail (Version 2.1.1 (752.3)) gave in the title bar for the Inbox of that account. In fact, the number of files in:
~/Library/Mail/[email protected]/INBOX.mbox/Messages
was almost 1000 and the count given in Mail was about 175. Of course, this is not good. My immediate reaction was to rebuild that mailbox. I did so and now the numbers agreed, but there were 100 messages in that Inbox that were not there before (messages going back several months that had been filed away or deleted long ago). In addition, a number of messages that were read before, were now marked as unread.
Being rather worried about this (I heavily depend on Mail), I proceeded to check several other mailboxes and found that many of them had .emlx Finder numbers that did not agree with the count shown in Mail. Should all these mailboxes be rebuilt?
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2.16 GHz MacBook Pro Mac OS X (10.4.9) 2GB RAM, 7200 RPM HD

All I can tell you is that, rather than rebuilding each and every mailbox, you’d better re-create the entire index. That won’t fix the read/unread issue, though. Apparently, Mail sometimes fails to permanently store the read/unread status in the *.emlx file itself, and hence, that information is lost every time the mailbox is rebuilt or the index is re-created — don’t ask me why.
Verify/repair the startup disk (not just permissions) first, as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
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Can I Stop Notification Mailer from Responding to Bad Emails?

Is there any way I can stop the Workflow Notification Mailer from responding to emails that he is unable to process? Sometimes emails may get sent out to email addresses that are no longer valid or no longer exists. Maybe the person left the company, the address was put in wrong, etc. This causes a situation here that is getting the system administrators rather annoyed. What's happening is this:
1. Notification Mailer sends an email to an email address.
2. That email address is invalid or doesn't exist so a return message is sent back to the mailer indicating this.
3. The Mailer doesn't know how to process this so he sends a message back to the UNIX mailer-daemon.
4. Any message to mailer-daemon really goes to root.
5. Any message to root, since this is a production system, gets forwarded to the sysadmins which fills up their mailbox with these emails!
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thanks...

Yes, you can use the tag file for the Notification Mailer to specify how your mail system identifies bounced, undeliverable,
or otherwise invalid messages and how you want the Notification Mailer to handle those messages. For example, you can
have the Mailer discard the invalid message and continue waiting for a valid response, or initiate an error process. The tag file
lists strings of text found in unusual messages and the status you want to assign to a message response if it contains any
of those strings. Use the TAGFILE configuration parameter for the Mailer to specify the location of the tag file.
For more details, see the Oracle Workflow Guide:
http://otn.oracle.com/docs/products/oracle9i/doc_library/release2/workflow.920/a95265/instal40.htm#index-Tag-files---0
Regards,
Clara
Is there any way I can stop the Workflow Notification Mailer from responding to emails that he is unable to process? Sometimes emails may get sent out to email addresses that are no longer valid or no longer exists. Maybe the person left the company, the address was put in wrong, etc. This causes a situation here that is getting the system administrators rather annoyed. What's happening is this:
1. Notification Mailer sends an email to an email address.
2. That email address is invalid or doesn't exist so a return message is sent back to the mailer indicating this.
3. The Mailer doesn't know how to process this so he sends a message back to the UNIX mailer-daemon.
4. Any message to mailer-daemon really goes to root.
5. Any message to root, since this is a production system, gets forwarded to the sysadmins which fills up their mailbox with these emails!
Has anyone else experienced this and do you know of a way around it?
thanks...

How do I put a recent photo on my Apple Mail email program?

I am using OS 10.3.9
This question is for Apple MAIL email program and the emails that I send from my Desktop, not from the .Mac site.
Several years ago I did what was necessary to have my photo put automatically on each outgoing email that I send. (I realize that not everyone can see that photo; that is not the problem.)
PROBLEM: I now have more recent photos and would like to take off the old photo and replace it with a more recent photo but I forgot the procedure for doing this and can find it nowhere!
Please, can someone write down the steps that I must go through to take off the old photo and replace it with a new photo?
Lorna

Dear Mulder — I went to the Help and found the following instructions:
"If someone using a .Mac mail account sets up his or her account to share pictures, when you view a message from that person in Mail you'll see the shared picture. The picture is not sent in the message itself; instead, when you view the message, Mail looks for the picture on the .Mac server. You can only view shared pictures from a .Mac account using Mail and webmail.mac.com."
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Notification Mailer - Restricting emails

We are building a custom workflow to report project budgets vs actuals.
Whenever we start the Notification Mailer program it is sending out mail to all the PO users also. These relate to PO related notifications which are currently handled by the users within the applications iteself. Essentially the mailer processes all notifications, including those events not related to our custom workflow.
Is there any way we can restrict these mails to the PO users, even when Notification Mailer is up and running ?

Hi,
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Arabic Charecters looks like garbage in notification mailer messages

Hi,
We successfully configured notification mailer ( inbound & outbound). we receiving email messages in English correctly but when we get Arabic email message, Arabic characters looks like garbage. i already tried to check RESET_NLS and restart the mailer but still Arabic characters unreadable.
Could you please Help?
Thanks in advance.
Ibrahim.

Hi Ibrahim,
ORA-06512: at "APPS.WF_EVENT", line 1564
ORA-06512: at line 1
[Dec 23, 2013 1:32:31 PM AST]:1387794751156:-1:-1:HRMDBHVQRDCW1:10.34.244.34:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup2,5,inboundThreadGroup]:10.34.244.34:18401:1387794751156:777:ERROR:[SVC-GSM-WFALSNRSVC-345051-10021 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL WF_EVENT.LISTEN ( p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5 )} -> java.sql.SQLException: ORA-20002: 3802: Agent does not exist.
ORA-06512: at "APPS.WF_EVENT", line 1564
ORA-06512: at line 1
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Workflow Deferred Agent Listener Cannot be Started After Upgrading to RDBMS 11g (Doc ID 1072604.1)
Workflow Agent Listener Service WF_DEFERRED Will Not Start, Mailer May Be Down (Doc ID 958178.1)
Workflow mailer notification errors with Ora-08103 Object No Longer Exists Error In Wf_xml_generate (Doc ID 1302169.1)
Thanks &
Best Regards,

Custom Notification Mailer

Hi,
Custom Notification mailer was defined and so far its running well. Just compared with the other instance...in other instance were 'Workflow Notification Mailer' is running it sends notification when ever a indent is raised. But in the instance where 'Custom Notification mailer' is configured it does send any notifications...
any idea?
thanks,
baskar.l

Pl indicate why a custom mailer is being used. Pl see MOS Doc 786647.1 (How To Configure Workflow Notification Mailer To Send Email Notification For Only One Workflow Item type/Process.?) on how to create a custom mailer. We used to have a a very basic custom mailer that was successful in sending notifications, but have since gone back to using the default seeded mailer.
HTH
Srini

Putting Custom Message in Notification Mailer Emails

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