PX4-300R not start

Hello we have a PX4-300r that is not booting, the screen keeps showing the Iomega logo and the 4 blue leds keep turning on. Does anyone know if it´s possible to take off the HD´s and put them in another storage for example in a px4-300D or does it have to be in the same model they where in before.
All our servers are in that appliance using xenserver
Thanks in advance

Hi rreyes,
You can put the disks in another device, but putting the disks in another storage unit will result in the device asking to erase the previous data from the disks. Have you contacted technical support to create an incident with them?
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[Lenovo px4-300r] Not loading Admin Webpage

Hi everyone,
Until today i was using my Lenovo px4-300r without any problem. Static IP added, shared folders running OK and everything perfectly running.
Today we finally add an owned SSL certifcate on Security Section, to avoid the annoying SSL problem. My surprise is that when we restarted the NAS we cann't reach to the admin web.
I can access perfectly to the shared folders but cann't access to the admin web. Anyone knows who is it possible? Any solution?

Please, please, PLEASE tell me that the cert you supplied is NOT a wildcard certificate. The automation that rebuilds the Apache config at every boot will build an incorrect config that will prevent Apache from loading when a wildcard certificate is used.
Prior to upgrading to 4.x, I'd been using a wildcard, which worked fine. I upgraded and had the same symptoms. Luckily, I'd also permanently enabled support mode, so I could SSH into the system to see if I could fix it. AFTER ZERO USEFUL SUPPORT FROM THIS FORUM, I was able to figure out what was going on and ultimately fix it by deleting the wilcard cert from the system.
You probably don't have SSH access to do anything with it, so you're probably looking at a factory reset/reflash to get back up.

My px4-300r stuck at 95% for days

I have px4-300r storage device. it stuck at 95% for days. I tried the possible solutions mentioned in the similar topics (like remove disks and re-seat it , ... ) please help me even if I'll lose my data

Hello Mulham,
I would try booting the NAS with no drives installed.
If it boots, try adding the drives, one-by-one, giving about a miniute between each one, while the NAS is still powered up.
If the NAS will not boot with the drives removed, you will need to start a support ticket with a local agent:
https://lenovo-eu-en.custhelp.com/app/answers/detail/a_id/14722

Px4-300r fail to copy disk full or write protect

Hello.
I apologize for my bad English.
After a RAID rebuild my NAS PX4-300R fails to copy a large number of files. After copying a few, it fails with the error "Disk full or write-protected." After closing the window back and start again, the problem recurs, write a few files and fails again with the same error. Copy jobs scheduled from the menu of the PX4-300r also fail for typing errors on the disk.
Any idea?

thanks for your reply, I will try to apply the new firmware version (4.1.102.29716). The computer is not under warranty and do not know if I contact Lenovo support without being in warranty.

Px4-300r stuck at "Preparing..."

I just applied update 4.1.102.29716 to two px4-300r units. One unit is about a year older than the other. THe odler unit boots up to simply "Preparing..." on the on-board LCD screen, and the web UI shows only the restart.html page:
Software Update In Progress
The device is configuring storage...
with a progress bar that never moves.
Entering any other known valid URL of the web UI simply redirects back to restart.html.
I have used the reset button at least three times, each time there is no change in behavior other than initiating a reboot.
Anyone have any tips on getting this thing back on its feet? The iSCSI volumes were still accessible before I reset it and its IP address changed. I may use a DHCP reservation just to see if I can get the iSCSI to reconnect and keep running backups until I get it sorted.
Thanks.
EDIT: The DHCP reservation works to get the device back to its original IP, and the iSCSI volumes are online and accessible. My servers are able to connect to their backup volumes OK.
At this point all control and configuration features are not functional. Hope somebody can help me figure this out. Based on what Ive read on a few other threads here, it sounds like this update corrupted a LOT of these PX units. I think Lenovo owes the "out of warranty" users some serious help on this one. My entire company is equipped with x-series servers, Thinkpads, and Thinkstations. Time for Lenovo to get it together and fix this ASAP.

Hello technicrat
The personal cloud issues that have been happening recently have nothing to do with the issue on this thread. Thank you though.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

10GB Ethernet options for px4-300r and px12-350r

Hello,
I see that third party vendors are listing a 10GB 2-port Ethernet upgrade for the px12-400r and px12-450r. Will this also work in a px4-300r or the px12-350r? Both units have the optional pci-express slots (1 on the px4, 3 on the px12) so it looks like the hardware is there.
Any thoughts? I'd love to be able to put that kind of bandwidth in my px4 and px12 systems.
Thank you,
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I just chatted with one of our level 3 agents and he said that the 10GB cards should work with the px rackmount devices. He did not have a part number though since it is fairly new and he had actually already asked our head office for it but is still waiting to hear back from them. I would recommend calling in if you need the part number or possibly asking the retailer/reseller that you bought the device from if they have it.
You can call this number as it is specific to our customers with px12 devices: 866-856-9898
or try our main tech support center: North America Contact Page — Network Storage
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StorCenter px4-300r, Error message

Good Day,
I have noticed that a RED LED is blinking on Storage fron panel. when i logged in browser & check "System Status then i found two error message as below,
There is 1 drive with existing data on your LenovoEMC px4-300r.
Storage Pool SP66adbd20_vg is degraded and data protection is at risk.
Pls. advise
I.A

I agree, it sounds like drisk/s fail. You will want to go into storage-Drive Management and it should show you if there is an issue with a drive. Click on settings and you can find the model number to replace it with. If this was puchased with the disks (not Diskless) youu may want to check HERE to see if you are still under warranty. If you are you may be able to get help replaceing this by contacting support for your region.
https://lenovo-na-en.custhelp.com/app/answers/detail/a_id/14408

Px4-300r Recovery Mode

Good afternoon.
Booting store px4-300r. Loading indicator flashes 2-3 times per second. LAN access is not. Terminal connected to a COM port (post below)
1. Where to Load BIOS File?
2. After recovery via Recovery Mode will remain whether the device settings and data on your disks?
Thank you.
<PEI>latform Powering On.
<PEI>tart to Do Memory Initialization and ECC Scrubbing...
<PEI>:Memory Initialization and ECC Scrubbing Success.
<PEI>:Go to DXE phase to do initialization...
<PEI>latform Enter Recovery Mode.
<PEI>:Try to Load BIOS File from USB Device...
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Do you know what changed that may be causing this? Does the power light go solid?
Have you tried a drive isolation by removing one disk at a time and see if you can access it? If that does not work you may want to call support and get the imager software if you under warranty.
https://lenovo-na-en.custhelp.com/app/answers/detail/a_id/14431

Px4-300r - remote shutdown

Hi, I'd like to automate shutdown of a px4-300r. The ideal would be to be able to do it from a remote control tied in to an automation system. Turning it on is easy with WOL, but it's not clear if there is an easy way to turn it off. I suppose an ssh shutdown command could do the trick but that doesn't seem too elegant. I could also kill the power via a smart power strip, but that is less than ideal. Any ideas?

Hello avie
In the px4-300r's LifeLine firmware web interface there is an option to power off/on the unit on a schedule
It is located under All Features>Energy Savings>Enable Device Power Schedule. you can set it to just power down on a schedule and use WOL to power on the unit when needed.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Big problem with security on px4-300R

hello!recently we have bought px4-300R f/w 4.0.8.23976BIOSX4 FSBFV102
i have a few questions:
1) how can i disable IPTABLES? (we use cisco vpn tunnel and we don't see a device in tunnel - problem with ICMP_REDIRECT)
2) we need to use a routing table. after reboot i see that routing table is empty..
i add routes the following way
route add -net 192.168.99.0 gw 192.168.99.19 netmask 255.255.255.0
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*sorry for english
**i understand that work under ssh is unsafe, but px4-300r is enterprise server and we need to resolve this problems

Hi mistralalko,
Enabling SSH can void you warranty. If you modify your device with SSH and the device is impaired or damaged as a result of your modification, the warranty will not cover such damages.
We don't provide support for SSH as it can void your warranty and is intended for technical support or advanced users.
If you need help with something specific, you can call in to our technical support directly to see if a higher level technician can help you.
Have questions and need answers?
Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
LenovoEMC Support & Downloads
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I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

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I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
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Hi Danny,
Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
but not 180, right?
I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
=COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
or
=SUM(IIF(Fields!TICKET_STATUS=4,1,0))
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

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PX4-300R not start

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