Qosmio X500-126 Shuts down

I have a TOSHIBA Qosmio X500-126 bought 01.07.2010 warranty expired 30.06.2013
On 25.05.2013 I experienced a problem wile playing a new generation game. My PC turned off. I thought i was over heating but i continued to shutdown each time i played Heavy PC games on High-Ultra Graphic settings.
On date 28.05.2013 i sent it to get serviced. They switched one of my PC-cooling fans and returned it to me.
The computer worked for about a week than the same problem started again.
On date 13.06.2013 i sent it back again. The employees switched a fan again (i don't know if it was the same fan or a different one) and returned it to me.
This time the Computer worked till 09.07.2013 when I set it back for a Stuck WIFI switch they fixed it and returned it to me.
The PC continued to work properly till date 07.08.2013 when the problem of shutting down started again. This time the employees only did diagnosis. And i know a diagnosis will not fix the problem currently i am using the computer to only what movies and browse the internet. Because no mater what PC game i try running the PC just shuts down, no matter the Graphic settings.
PS: I am quite dissented in the service.
Message was edited by: Kanartikin

My first post was deleted, but I will continue to publish the experience not only in this forum but also all over the internet! It is unacceptable to delete the opinion of your customers! Even my story is developing for a few days!
I bought two laptops Toshiba Qosmio X500-126 in 2010 (one for me and one for my boss). The problems began on the first year. One of the laptops (the one of my boss) was literally thrown out as rubbish a year after the purchase.
The problems with my laptop started with the registration of the warranty. After several calls to the store and a few hours I was able to register the warranty.
My first complaint was about overheating and shutdown (enter date 16.07.2012). The laptop was warming up so much that the fan had melted and separated from the bottom cover at one of the end s. I took the laptop from repair on 23.07.2012 and they made me pay for fixing it.
On 01.10.2012 I left the laptop for repair again due to overheating and shutdown problems . The temperature began literally to melt and bend the upper and lower lid ... The lower lid was deformed to such an extent that it is separated from the rear side and had trouble with the hinge of the display. Because of the hot air from the fan, the screen bottom began to fade (near to the fan). Moreover , the computer totally refused to work and to turn on again. At the repair office they replaced the charger, cleaned the laptop and sent me an offer for a new bottom and top cover . They told me the damages were mechanical and I caused them !
On 25.02.2013 my laptop refused to turn on again and had to bring it for repair again. They give it back to me with changed charger on 28.02.2013. This time I got blamed for the bad conditions at our office, although there was no other case of a broken only equipment for the last four years except the laptop.
On the 30.07.2013 I left the laptop again for repair . This time I chose another maintenance office that works with Toshiba. The plastic parts of the laptop were so bent and melted that this time no one could say that I've broken it . The laptop was heating like a stove... Through the warranty, the bottom cover was replaced , but not the top cover. Its lower part, which is close to the fan and to the display, was also visibly melted.. The repair was completed on the 14.08.2013.

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Toshiba Qosmio X500-12N Shuts Down/Restarts for no reason

As the title says. This started happening some months now. It always happens when I play games, watch Twitch.tv streams or watch XBMC. I took my laptop to the local Toshiba store and told me that the fans were faulty and needed to be changed. They wanted to charge me 300 dollars for it so I decided to order a brand new heatsink with fans included from the internet for 100 dollars. I changed the whole heatsink with a brand new one and it keeps shutting down. They also said that there might be a problem with the hard drivers and that's what causing the problem. What do you guys think is the problem?

Hi KyriakosMenelaou,
I experience this issue before when im playing LOL [Legends of League] my laptop shuts down/restarts for no reason while im playing the game.
I tried to install the latest directX support for my video graphics and update the latest version of my video graphics.
Patch the latest video graphics driver support for the game. If you are using ATI or NVIDIA you can directly go the this website to download the latest video driver.
Until now it works perfectly fine w/o a problem.
But what if the issue still persist?
I might say that you need to do system recovery.
But what if the issue still persist?
I might say that you need to replace you internet hdd.
Hope this will work for you. ^_^
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
- cokies

Qosmio X500-126 issues

Hello! I bought two laptops Toshiba Qosmio X500-126 in 2010 (one for me and one for my boss). The problems began on the first year. One of the laptops (the one of my boss) was literally thrown out as rubbish a year after the purchase. The problems with my laptop started with the registration of the warranty. After several calls to the store and a few hours I was able to register the warranty. My first complaint was about overheating and shutdown (enter date 16.07.2012). The laptop was warming up so much that the fan had melted and separated from the bottom cover at one of the ends. I took the laptop from repair on 23.07.2012 and they made me pay for fixing it. On 01.10.2012 I left the laptop for repair again due to overheating and shutdown problems. The temperature began literally to melt and bend the upper and lower lid ... The lower lid wasdeformed to such an extent that it is separated from the rear side and had trouble with the hinge of the display. Because of the hot air from the fan, the screen bottom began to fade (near to the fan). Moreover, the computer totally refused to work and to turn onagain. At the repair office they replaced the charger, cleaned the laptop and sent me an offer for a new bottom and top cover. They told me the damages were mechanical and I caused them! On 25.02.2013 my laptop refused to turn on again and had to bring it for repair again. They give it back to me with changed charger on 28.02.2013. This time I got blamed for the bad conditions at our office, although there was no other case of a broken only equipment for the last four years except the laptop. On the 30.07.2013 I left the laptop againfor repair. This time I chose another maintenance office that works with Toshiba. The plastic parts of the laptop were so bent and melted that this time no one could say that I've broken it. The laptop was heating like a stove... Through the warranty, the bottom cover was replaced, but not the top cover. Its lower part, which is close to the fan and to the display, was also visibly melted.. The repair was completed on the 14.08.2013. A week after I noticed problems with the display. First, I started to get green lines and pixels on the display, and then when one tried starting the computer, the display refused to work. I left my laptop for repair again – this was on the 16.10.2013. I definitely regret the choice I made when buying my laptop.... The truth is that I am convinced that the model Toshiba Qosmio x500-126 has some serious problems! Another option is that I've got adefective batch?!I'm a professional 3D designer and I have never come across such a defective product like this one! Nneither I, nor my colleagues will buy anything made by Toshiba again! I hope no one will have my problems! My warranty expires in a month and definitely I won’t give a penny for further repairs... I will simply buy a new laptop from another brand.MyI only hesitation is whether to shoot video with the deformed Toshiba Qosmio (I'm sure many people will be interested to see how a toshiba computer bought for € 1,750 is a total wreck) or to sell the parts at a lower price to help the people who are caught up in the Qosmio hell... I feel that in Bulgaria Toshiba's importer resells defective goods on full price without the knowledge of Toshiba... I'm very disappointed! There are two photos: <a href="http://pho.to/3zTfz">http://pho.to/3zTfz</a> PS: My laptop serial number is: 4A109347W (if anyone from Toshiba decided to check my case and not to delete this post.)

Thanks for sharing your experience with us.
Its really pity that you had such problems with your notebook. :(
Hardware problems are really annoying and I can understand your very well.
You said the notebook has been taken for the repair again so lets hope it will be fixed properly this time
Ive got two Toshiba notebooks.
Both have been running properly all the time. But of A210 shut-off automatically some month ago.
I disassembled the notebook (warranty was not valid anymore) and cleaned the fans.
The cooling modules were really dirty and I removed a lot of dust.
I renewed also the thermal grease. Since then the unit run properly. No shut down anymore.
However, good luck mate and hopefully the agents will be able to fix the hardware problems.

Qosmio X775-q7387 shutting down by itself! I need a permanent fix, please help!

After hours of searching through the internet, this is the conclusion I came to as to why my x775 occasionally shuts down. It ran PERFECTLY up until this and i've had it about 2 years.
According to others, there is a power membrane defect with this laptop that refuses to be acknowledged by Toshiba which is heart breaking because I saved up a long time to afford this 1200 dollar machine. Loved everything about it until this....
The power button is so sensitive according to other users, that any presense, like even air will cause the button to think it's being pushed down so it shuts down as a response.
I did try this step. Take battery out and wires. Hold power button for 30 seconds. Then put battery back and wires and start up as normal. This hasn't given me a problem yet, but granted I only did this late last night.
I would hate to have Toshiba viewed in a bad light over this problem or to get rid of this machine.
But i highly doubt the above "fix" is permanent.
Is it a permanent fix? What does draining the battery even have to do with the power button issue?
Replacing the power membrane would seem to be useless if it's a defect with all models of this laptop.
I just can't believe it ran so perfectly until this. I bragged to everyone about this computer.
Now, i'm sitting here freaking out wonder how I can permanently fix this.
Please dont let me and other Qosmio users suffer Toshiba. Help us!

Can I do this "fix" myself, or at least buy the part somewhere so that someone else who is good with computers can do it for me?
This is the solution other people with this problem had.
Computer repair sent one user this message "Tested without touch panel, hdd, ram, keyboard light. Ordered new motherboard, however discovered that the computer started fine without touchpanel, seems like on/off switch is oversensitive.
Power membrane switch is replaced, and everything is checked and OK."
So- power membrane was to blame, and I guess this is just the "underneath" section of the panel of the external power, volume buttons at the top of my key board right?
"Yes my issue was resolved. They replaced the power button strip above the keyboard which has eliminated the random shutdowns. Funny thing is that they had it less than 24 hours and seems like the "failure analysis engineer" immediately knew what the problem was. I feel sorry for the uneducated who fork over money for unneeded repairs."
So, since Toshiba seems to try to make you pay 400 dollars to replace a motherboard etc. which won't fix the true problem, is there a site where I can buy the power membrane for my laptop, then take the computer and a part to a repair shop and they will do it?

Nv4.disp error appears and Qosmio G30-201 shuts down

hello
I own a Qosmio G30-201 and have had it for almost 2 years now.
Only a few weeks back I've been getting a error message *error nv4.disp* and my system shuts down.
I've even used the recovery cd many times and it does work for a day or 2
Can any 1 help plz?
thank you

Hi
Try firstly to update the BIOS and the graphic card driver.
If this will not help you then I would recommend contacting the ASP in your country like suggested by Akuma too.
Good luck

Qosmio X300-15U - Shuts down randomly

Hi
Ive had my laptop for about 5 months now (x300 15u). For a while now my laptop shuts down randomly. Sometimes when just surfing the net, but I notice it seems to happen more when I start a game.
When i power up the laptop again, it will sometimes shut down 3 or 4 times before it even gets to the log on screen! Then all of a sudden, it will boot up as normal.
At first I thought it was a overheating problem because it mainly happened when I started to play a game. But then later on I realised it could not be that which was causing these random shutdowns, as it sometimes does it like I say when just surfing etc. I also always have my laptop on a laptop pad that raises the laptop so the air can circulate ok. Also when I plug the laptop in to AC power while laptop is on. It freezes totally and I have to to a hard power down.
2 very annoying problems, and a laptop that cost me 1400...so I'm not very happy.
Just for the record. I'm running windows 7 64bit and my drivers are up to date. Quad processors. Nvidia 9800gts.
Im hoping you guys may have some advice for me.
Thanks in advance.

Hey,
I agree with the user above. Normally the notebook shuts down itself due a higher internal temperature. Maybe the dust is blocking the air circulation.
In my opinion you should clean the notebook by using compressed air spray. This could blow out the dust from the cooling ventilators. Therefore check this interesting article:
http://aps2.toshiba-tro.de/kb0/HTD7A01ZZ000AR01.htm

Qosmio X870 shutting down without reason - low perfs

Hello everyone,
I have recently bought a Qosmio X870 116 and I am extremely disappointed. It is supposed to be a gaming computer but I can barely run a single game without the PC crashes. I tried to run recent games such as Diablo 3 and Guild Wars 2. During the downloading of the GW2 launcher, the PC crashed after a while, shutting down without any reason.
I eventually managed to install the game on my laptop anyway but I still encounter some issues since as I play, after not more than two minutes, the game slows down, the frame per second rate drops dramatically to 2 fps and the laptop crashes again.
I think there is a problem with the graphic card or the fan because eveytime I try to launch a game, the fan starts to run very fast and noisely.
I thought it also may be a problem with the Nvidia technology because of their Optimus service on their recent graphic cards, therefore I tried to "prioritize" the use of my NVIDIA GeForce GTX 670M instead of the chipset Intel HD Family 4000 used in the laptop, by right-clicking on the GW2 icon and opening the NVIDIA panel to select the "Nvidia High performances" option.
Unfortunately, the game still crashes after a few minutes. I obviously updated the drivers for the Nvidia but still, it doesnt work.
Moreover, the laptop seems pretty slow to me even while browsing on the Internet and the desktop which is rather worrying since the laptot has 12 GB memory.
Does anyone has an idea what is the reason for such low performances?
Thanks by advance.

Try this with your video card and power settings:
Go to NVIDIA Control Panel (right click on desktop, 8th selection down), select/click
First tab {Adjust image settings with preview}:
Select: {Use my preference emphasizing: Performance}
**select "performance"**
Hit {Apply}
Second tab {Manage 3D settings}
**It gets technical but make sure it is exactly as I say it or it will not work. **
Go to Subtab 1{Global Settings}:
{Preferred graphics processor:}
**SELECT "High-performance NVIDIA processor** *(see Note 1 at end)*
Settings: *Again,it has to be exact; first phrase in { } is "Features" the first column, second phrase in { } is the "Settings", the second column:
**Everything is on a drop-down menu if you click on the {Feature} name and mouse over the {Setting} option**
{Ambient Occlusion} {Performance}
{Anisotropic filtering} {Off}
{Antialiasing-FXAA} {On}
{Antialiasing-Gamma correction} {On}
{Antialiasing-Mode} {Off}
*Grayed out* {Antiliasing-Setting} {None}
*Grayed out* {Antiliasing-Transparency} {Off}
{CUDA-GPUs} {All}
{Maximum pre-rendered frames} {4}
{Multi-dislpay/mixed-GPU acceleration} {Single display performance mode} (see Note 2)
{Power management mode] [Prefer maximum performance] **a no brainer but its default is not this setting**
{Texture filtering-Anisotropic sample opt...} {On}
{Texture filtering-Negative LOD bias} {Allow}
{Texture filter-Quality} {Quality}
{Texture filtering-Trilinear optimization} {On}
{Threaded optimization} {Auto}
{Triple buffering} {Off}
{Vertical sync} {Off}
*Hit "Apply" before moving to the third tab {Set PhysX Configuration}
Third tab {Set PhysX Configuration}:
*ONLY SETTING IN TAB*
Select "GeForce GTX 670M"
Hit {Apply}
**NOT "CPU" and, NEVER "Auto-select (recommended)"** (see Note 1, again)
Go to Power Settings in your Control Panel:
Choose a Power Plan Option (Search "power" in search bar, choose the "Power plan", second selection under "Power Options" page.
*GO WITH THE HIGH PERFORMANCE OPTION, VERY CRITICAL!!!!* By default it is on "balance" (I believe)
Note 1: As far as I can tell the OS (Win8) can't transition like Win7 did between CPU and graphics card. Therefore every time graphics get going hard enough to demand the cards performance, the frames per rate stops or slows.
Note 2: Select other option if setup is different.
~Experience:Electronics Technician, Gaming (Blizzard, Steam, and EA Games), Trial and Error

My G20-105 qosmio auto shuts down after watching approx. 30' of TV

As the title suggests I have this problem with my brand new qosmio. I can't find a way to monitor the motherboards temprature as I suspect this is the reason for the automatic shut down. This happens only when I watch TV. I ve tried to elevate the laptop so that cool air can go underneath but this didn't work. Is there a toshiba qosmio utility that monitors motherboard and CPU temperature?

Hi
The Toshiba power saver should be preinstalled on this notebook.
This power tool allows you to manage the cooling and performance settings.
But are you sure that this is a overheating issue? Maybe the notebook shuts down or goes into stand by mode because of the settings in the Power Schemes.
Please disable the system standby time and turn off monitor time.

Qosmio X870 shut down all of a sudden

My Qosmio X870 shut itself down all of a sudden and wouldnt turn on or charge for about an hour, what does this mean?

I think it was a high temperature issue.
Mostly the notebooks shut down automatically to prevent the hardware from damage.
If the cooling grilles are full of dust or debris, its advisable to remove this using compressed air spray.

Qosmio X300 Shutting Down

Hey all I'm having a problem with my laptop. Every time I try to run a game after about five minutes the laptop completely shuts down. It only started doing this after I installed windows 7. Figuring it was the new windows, I went back to vista but the problem persists.
I've tried everything I can think of but nothing solves the problem. My laptop is a Qosmio X300, with an nVidia Geforce 9400G and a 9800GTS SLI setup
Has anyone else run into this problem? I didn't want to have to take this thing in to get it fixed but my options are dwindling in number.
Thanks in advance for any info anyone has!

I have a Qosmio X300 as well with Windows 7 64bits and I think most video card from laptop overheats when there are intense 3D in the game. e.g Starcraft 2, even if you have a 9700 GTS.
I was having trouble as well. After I played the game 5-10 mins, it auto shut down. Of course I had the 2 things below.
1- You need to remove the dust with air compressed cans.
2- You need a cooling pad like rocketfish, coolmasters, antec, you name it
I did found a solution to my issue. That's what I've done.
3- Make sure to have the latest Nvidia Driver. In order to do this:
    Go to Download driver and pick Option 2 so that it automatically finds your driver since Desktop and Laptops are not the same drivers.
4- You need to do the following :
    1-Go to www.guru3d.com/rivatuner/
    2. Install RivaTuner and Run the program.
    3. In the Main tab, click on the arrow next to Customize under Driver Settings to bring up more options then click System Settings (the first Icon)
    4. In the Overclocking tab, where it says "Force constant performance level" select performance 3D.
    5. Click apply, and reboot the system when prompted.
If for some reason the "Force constant performance level" drop-down is grayed out you will need to go to the "Power users" tab in the initial RivaTuner window. Then click on the "+" next to "RivaTuner \ NVIDIA \ Overclocking". Look for "EnablePerfLevelForcing" and under Value type 1. Click apply, this should allow you to modify "Force constant performance level." Finally, follow steps 3-5 above."
There was a post on Toshiba forum for other model of computers and the post was from DarcMerc.
I want to thank him for saving my day and I hope it will help you all.

Qosmio F10 shut down when I touch it

Hi everybody
Since yesterday, I've a problem with my F10.
It quite paranormal, so i give you the facts.
- the computer shut down when I touch it (when I close the screen, or touch it at bottom left)
- after that, the alimentation light flicks with this scheme:
1 long (blank) 6 shorts (Blank) and 1 long
- to shut up again, I must remove the battery and the alimentation, wait a little, and it can shut up again.
I've installed no updates, no software, and it looks like to be motherboard problem...
Naturally, it is not under warranty anymore...
So if you have answers !!
Thank's
Eric

I can't logon with Eric4, but it doesn't matter.
So, ok, I phoned to Toshiba Fr who saied me it was an electrical problem, and i should bring the computer to us.
So, I decided to take a screewdriver, and I opened the computer. I've used a dry spray, and I closed the box.
So, there's no problem anymore. I don't know the word in English, but I think it was a small metal dust on the motherboard.
Thank you for your help (but I must particulary thank my screewdriver).
Eric

My Qosmio X870 gets hot while playing WoW - always shuts down

Hi,
I haven't had this computer for too long and in the beginning it worked perfectly. I was able to play World of Warcraft on high graph settings and so on. But lately, especially when playing raids, it gets REALLY hot and suddenly just shuts off.
The build in fan is working. I have a extra fan under it, but this doesnt seem to help. I've opened it up and cleaned it. Did a Format C, and I have the latest Nvidia graph drivers. I also installed the latets bios driver from Toshibas website.
I need help, because I have tried what feels like EVERYTHING, and NOTHING is making it better.
I think its really weird that a "powerful gaming laptop" can not take an old game like WoW, even on the lowest graphic settings possible. I feel like ive paid lots of money fr nothing... Just doesnt seem right. :(
Any ideas of what else i can try with the computer/settings/drivers or other.
Thanks in advance! <3
/Chillbabs

It is really annoying if notebook simply shutdown while playing.
In your case notebook reach critical temperature and to avoid some hardware damage notebook simply shut down.
Your personal configuration is not known to us and we don't know what is running on your notebook but after changing power options (Toms posting), before you start your game close all useless background processes and allow CPU and GPU to offer more performance for gaming.
Be also sure that cooling vents and cooling grill is not blocked. Notebook must be cooled down properly.
By the way: do you use original Toshiba display driver or you have installed driver from GPU support page?

QOSMIO x870 shutting down when in sleep mode

I'm not sure if this is working as intended or not.
I was working with the ECO setting to put my computer to sleep after certain amount of time. Once it was asleep for a certain amount of time, it would go into a shutdown/hibernation mode. It turns back on in the state that it was in when it went to sleep.
Also, if I have a program running and lock the computer, it will act like this as well when there is sleep time set.
I thought that I would be able to lock my computer and run a download over-night, but when I went to my computer in the morning, my computer was shutdown/hibernating. It came back up to where it was, but it appears that it hadn't continued the download for much over an hour before shutting down.
I don't think that this is intended, but I may be wrong.
I'm still digging around trying to find settings in regards to this. But I have hibernate turned completely off.
Is there some way to set the computer so that it won't shutdown/hibernate when in sleep mode and/or a locked screen?
In the meantime, I'm trying setting the ECO settings to "Sleep :: Never" to try to accomplish my download without the computer shutting down/hibernating during the process.

Thanks tjk.
Those are great suggestions and got me looking in places I had not considered before. Unfortunately, the problem remains. The System Preferences did not have the shut down option activated and there are no parental controls active on the computer.
Any other suggestions are welcome.
Brian

Qosmio X770 107 PSBY5E Bios2.10 2nd SATA3 is where? +sudden shut-downs

The history of fails:
After 2 years the second HDD (non hybrid) made noises and died a week later. System on C: (Master HDD) was running good (still was the original pre installed one from factory).
I decided to upgrade to an Samsung Evo 840 500gig SSD by cloning the Hybrid HDD on the Prime/Master channel. It cloned the original perfectly and I swapped the discs like this : The SSD stayed in the Notebook on the master channel and the still good working HDD in the box with spare parts to have a emergency disc for future....
like this it worked nearly 8 months perfectly. Then frequently an alert window opened with the message that the RAM will be full soon giving the advise to close some application. With the MS tool "Resscoursenmonitor" I had to kill the processes of svchost.exe and sometimes spoolsv.exe to get the load down by 50% and I could work on till next day the alert window was returning. I did run MS updates more frequent now because skype started crashing now every time somebody called me. At this stage sudden shutdowns (without blue screen) occurred with a followed reboot. There was no intervals for these deaths obvious - sometimes 5 times a day, sometimes not at all.
The system protocols showed at the timestamp of the crashes a mistake named " Kernel-Power ID41" which is not helpful. Hardware or Software problem ? To find this out, I took the original HDD and replaced it for the SSD. The first day nothing happened, maybe because it was mostly idle, so on the next day, I started to make the pc work with all the updates from the last 10 months including Skype, Java etc..... On the 3rd day it started crashing with Blackscreen as well and rebooted nicely.
A last final test should bring up confidence that it is a software caused failure: HDD out - and SSD back in, BUT on the 2nd SATA channel. A miracle - nothing happened for a week - it was just fine. Happy End ?????
With Samsung Magician quickly testing the behaviour of the SSD on this channel, I saw that the channel can do only SATA2 and bottlenecked the SSD.
According to the Intel specification page, the chipset provides up to 6 SATA ports at 3 Gb/s with up to 2 ports supporting 6 Gb/s transfer rates. Also the CPU should support the SATA III but where is the second SATA3 channel ?
Could it be the blue-ray-optical drive ?
Who knows where the second SATA3 channel is hiding??????
Does someone have the same Problems with this sudden shut-downs ?
Does anyone have the same Problem with Memory getting to full?
The manual doesn't give information about it - >> on the Master Channel the SSD gives, according to the Magician Tool, 6 Gb/s BUT after a few hours running Sandra2015 burn-in-test it hard crashed again.
Please apologise for this many lines - but sometimes a full picture is needed.
OS: Win 7 64bit / 8 gig Ram / I7 2630QM Prozessor

The history of fails:
After 2 years the second HDD (non hybrid) made noises and died a week later. System on C was running good (still was the original pre installed one from factory).
I decided to upgrade to an Evo 840 500gig SSD by cloning the Hybrid HDD on the Prime/Master channel. It cloned the original perfectly and I swapped the discs like this : The SSD stayed in the Notebook on the master channel and the still good working HDD in the box with spare parts to have a emergency disc for future....
like this it worked nearly 8 months perfectly. From now on frequently an alert window opened with the message that the RAM will be full soon giving the advise to close some application.
With the MS tool "Resscoursenmonitor" I had to kill the processes of svchost.exe and sometimes spoolsv.exe to get the load down by 50% and I could work on till next day the window was returning.
I did run MS updates more frequent now because skype started crashing now every time somebody called me. At this stage sudden shutdowns (without blue screen) occurred with a followed reboot. There was no intervals for these deaths obvious - sometimes 5 times a day, sometimes not at all.
The system protocols showed at the timestamp of the crashes a mistake named " Kernel-Power ID41" which is not very helpful. Hardware or Software problem ? To find this out, I took the original HDD and replaced it for the SSD. The first day nothing happened, maybe because it was mostly idle, so on the next day, I started to make the pc work with all the updates from the last 10 months including Skype, Java etc..... On the 3rd day it started crashing with Blackscreen as well and rebooted nicely.
A last final test should bring up confidence that it is a software caused failure: HDD out - and SSD back in BUT on the 2nd SATA channel. A miracle - nothing happened for a week - it was just fine. Happy End?
With Magician quickly testing the behaviour of the SSD on this channel, I saw that the channel can do only SATA2 and bottlenecked the SSD.
According to the Intel specification page, the chipset provides up to 6 SATA ports at 3 Gb/s with up to 2 ports supporting 6 Gb/s transfer rates.
Also the CPU should support the SATA III but where is the second SATA3 channel ?
Could it be the blue-ray-optical drive ?
Who knows where the second SATA3 channel is hiding?????? The manual doesn't give information about it -> on the Master Channel the SSD give, according to the Magician Tool, 6 Gb/s BUT after a few hours running Sandra2015 burn-in-test it hard crashed again.
Please apologise for this many lines - but sometimes a full picture is needed

Qosmio X500: Lan/Internet connection get lost after period of time

Hi all,.
I got the qosmio x500 for about half a year now...
I got this problem where after about 5 hours or less the lan/internet connection get lost.
I disabled the wireless connection and is using only the wired connnection now.
When it get disconnected... all devices seems to work seemlessly, no problem can be found. I checked the win7 network adaptor --and it seems to be connected properly.
I haven't got a slightest idea how to fix that.... Only a reset of the system and reloading the os results with a valid connection.
It is even stranger,. When using it for a piriod of time (listeding to audio streams from the web)... when getting back to the machine the audio connection seems to work properly.... but when trying to access other sites, or other machines in the homegroup, or network (under explorer). It result faulty.
Please guide me somehow how to fix the issue, it is bugging me a lot (all these resets to the machine probably doesn't do it any good as well).
thanks in advance,.

Hi,
It could be the energy saving feature of your network card.
Right click Network Icon on the status bar, choose 'Open Network Center and Sharing', Click on 'Connection', Click on 'Properties' (low left button), you'll see the tab with your Network Properties. Click 'Configure' (Upper right button), choose 'Power Management' (last right tab).
Uncheck 'Allow computer to shut down this device to save energy'. Probably your problem will now be solved.
If the names I write aren't exactly right, I'm on a French language computer so my translations can be slightly wrong.
Bye,
Ton
Message was edited by: Tonio78370

Qosmio X500-126 Shuts down

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