Question about warranty extension

Hi
I got my satellite pro from UK, but I am not residing there. I am trying to buy warranty extension, but all the sites require UK credit card address. I contacted reseller in Egypt who said that I have to buy it from UK not Egypt, is it true? and how can I buy one?

Hi Adham
As far as I know you can buy warranty extension in the country where you have bought your notebook. Maybe try to contact Authorized service Partner in UK and ask if you can buy it there. Money transfer should not be problem and the small box with warranty they can send you per post.

Similar Messages

Question about Warranty extension on Satellite A300-1EI

Good day.
I need some information and assistance please.
I bought a laptop around mid September 2008 in Saudi Arabia. (Jarir Bokstore). The store had a promotion whereby you get the standard one year international warranty BUT they give you a further extension of a year (hence, 2 years in total).
I intended on purchasing an extended warranty for a three year period. I was told by the salesman that I can activate my "gift" warranty and later purchase another extendable warranty for a total of 4 year international coverage.
I registered the given warranty and it appears on the toshiba warranty portal.
However, when I returned to the store to purchase a further warranty extension I was told that you cannot register more than one warranty.
I found this strange and therefore did not purchase the additional extended warranty yet. I need to know whether this is actually true or will I still be able to purchase an extended warranty again. Seems I run into a brick wall when I ask the salemen . . .thought I would try the forum instead.
I need to get information from a reliable and trustworthy source.
The other news they also gave me is that they are awaiting news from Toshiba regarding the same subject.
Kindly assist.
Thank you and eagerly awaiting a reply.
Lukman

Hi
As far as I know all Toshiba notebooks are covered by warranty for one year (12 month).
If you would register your notebook on the Toshiba European page you would get additional one year warranty; in total 2 years warranty.
> The store had a promotion whereby you get the standard one year international warranty BUT they give you a further extension of a year (hence, 2 years in total).
The additional one year of warranty is not a gift from the shop. You will get this additional year of warranty always if you would register the notebook. It has nothing to do with the place where you have purchase this notebook.
So now some words regarding your warranty extensions;
First of all you have to register your notebook on the Toshiba European page.
This registration will enable the additional second year of warranty. (as mentioned above)
Now if you want you can purchase further warranty packages.
Toshiba provides different packages and in your case I would recommend checking this Toshiba European page for more details:
http://eu.computers.toshiba-europe.com -> Support & Download -> Warranty and Service Registration
Greets

Satellite M70-340: Question about warranty if I buy in Russia and move to Australia

I'd like to buy notebook Satellite M70-340 here in Russia. Next month I'm going to move to Australia. What about the warranty in this case?
Will I have to pay if some trouble occurs?
How can I recognise a laptop which is officially sold (= i mean legally delivered and has a worldwide warranty)?
Thanx a lot for your answer!

Hi
I dont know what you mean with officially sold and I hope you will buy notebook in PC store and not on the street. As far as I know every new notebook has one year international warranty but if you will stay longer you can buy warranty extension. It must be buying by authorized service partner in your country.
If you have troubles in Australia go to service partner and they will check if the unit is stolen or official soled. After that it can be repaired. As I said, contact Authorized Toshiba service partner in Russia and ask for warranty extension.
Addresses you can find under http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true

Satellite P300D-10v - Question about warranty

HI EVERYBODY
I have these overheating problems with my laptop Satellite P300D-10v.
I did everything I could do to fix it without any success..
I get the latest update of the bios from Toshiba. I cleaned my lap with compressed air first and then disassembled it all and cleaned it better.(it was really clean insight though...)
BUT unfortunately the problem still exists...
So i made a research on the internet and I found out that most of Toshiba owners have the same exactly problem with their laptop.
Well i guess this is a Toshiba bug for many years now.
Its a really nice lap, cool sound (the best in laptop ever) BUT......
So I wanted to make a question. As i am still under warranty, can i return this laptop and get my money back or change it with a different one????
If any body knows PLS let me know.
chears
Thanks in advance

Hi
I have already found you other threads.
Regarding the warranty question;
If there is something wrong with the hardware then the ASP in your country should be able to help you.
The warranty should cover every reparation or replacement.
But I read that you have disasembled the laptop at your own hand... hmmm if you have disasembled the notebook then your warrany is not valid anymore :(
I think this should be clear for you that you can lose the warrany if you disasemble the laptop!
By the way: you have to speak with the notebook dealer where you have purchased this notebook if you want to return the notebook
The Toshiba ASP can repair and fix the notebook but you will not get money from ASP.
Greets

Question about warranty period

How long about the warranty period of mother board? (notebook model: Satellite L305-S5896)
I use it only 1 year and 4 months, now it can't power on.
The adaptor is ok, so I think the problem is the mother board.

You can contact Toshiba Tech suport and give them the serial number located on the bottom of you PC, They will tell you if it is still covered under a waranty.
Contact Toshiba
Technical Support in the United States
Computers: (800) 457-7777 (toll-free) or (949) 859-4273
Projectors: (877) 523-8324 (toll-free)
Toll-free Technical Support in Latin America
Argentina: 0-800-666-3701
Chile: 800-64-6526
Costa Rica: 0-800-011-1123
Colombia: 01-800-912-0539
Peru: 0-800-5-3817
Venezuela: 0-800-100-8819
Sales Information: (800) TOSHIBA
Toshiba Financial Services: (800) 207-8362
Government and Education: (888) 9-PUBLIC (888-978-2542)
Customer Service: (800) 457-7777
Address:
Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
Corporate Offices (949) 583-3000

Satellite A135-S2246: Question about warranty from Toshiba USA

Hello Everyone!
Have question, My Father buyed me a toshiba Satellite A135-S2246 in USA he has got Laptop without any cd /windows vista home bassic/ and documents /like a warranty/.
Anyone can tell me if the Toshiba in USA give cd and warranty with the Lapton in box or they send it in the future. I Write e-mail to shop where my father buyed Laptop and they answered me **"Everything should be pre-loaded. If you are missing something you should contact Toshiba directly"** but they dont write e-mail adress or phone nummber.
Can anyone help me?

The Toshiba Europe is not responsible for the Toshiba US notebooks!!!
To get any support for such notebooks you have to contact the Toshiba USA!!!!
Check this page:
http://www.toshibadirect.com/td/b2c/home.to
and good luck
greetings to Poland ;)

Odd Question about file extensions

Hello, I have a strange question that I cannot seem to fix on my own.
The other week I was messing around in my Utilities folder and I was clicking on some of the applications contained in that folder.
When I closed out some of the programs that I had opened I noticed that all the files on my computer now have a suffix at the end of their names. Everything.
So before an application would say, TechTool Pro 4 it now says TechTool Pro 4.app
TextEdit.app, etc etc
I know this is a minor thing but I would like to find a way to remove this suffix that I inadvertently applied to everything on my laptop.
Thanks for the help

See if this helps. Go to Finder choose Preferences then click Advanced. See if the *Show all file extensions* box is checked. If it is uncheck it.

Can't Decide on a PC and Question about warranty.

Hi. After seeing ALL that is available to me HP is the one. That is where the problem starts. I know the one I pick will be customized. But do I get the HP ENVY Phoenix h9-1400t Desktop PC or the HP ENVY h8-1520t Desktop PC? I will be doing the average stuff plus: editing photos, movies, burning CD/DVD and looking into gaming (very very new at gaming).
I have a budget my wife wont let me go over.So getting either PC will not be 100% to my likings. In order to get it 100% I will have to get a LIGHTSCRIBE BURNER and a 120GB SSD to add to the PC. Getting the SSD installed from HP puts me over budget and I will not get the extra burner. If I add those two thing to the PC myself will it VOID out the warranty?
We will also be adding 2 more to the house. Laptop, Ultrabook or Tablet. I don't know which. Everything will need a recovery/boot. Optical drive may not be on all. What should I use; Dedicated Flash/Thumb drive for each or External hard drive(can all three be put on one) or should I make arrangements to put all on DVDs.
This question was solved.
View Solution.

To my knowledge, lighscribe is an outdated technology. There are not many Optical Drive manufacturers with lightscribe now.
Adding 128GB SSD will not void warranty.
Is is recommended to have a seperate 16GB/32GB flash drives depending on the recommendation of the system for keeping the recovery image.
I would recommend flash drives than disks.
I am an HP employee.
Regards,
Vidya
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Got a question about warranty...

hello, I've purchased an ipad 16G wifi about 10 months ago. I don't know why but now I see half of the screen in color changing lines. the touch works perfect in all of the screen. when I take a snapshot I can see the screen perfectly, w/o the colored lines on it, which means it's a screen problem (restoring didn't help).
I've checked the serial and I still got warranty, but the problem is, I don't have the proof of purchase with me... can I get a copy of that from apple? on mail or fax?

You don't need proof of purchase.
An offical product with a recognised serial number IS proof of purchase.
The owner of any Apple product within warranty (You) is entitled to warranty service on said product.
End of story.
They HAVE to accomodate you with or without proof of purchase.
Call Apple support, request a repair.
Quote the serial number.
Describe the problem, and they will arrange a repair/replacement for you.
Regards,
John
Message was edited by: JohnAlanWoods

Question about warranty for Satellite L300D-242

Hi, I bought my notebook by neckermann.de last year and I saled by rates the last one was in Oktober 15 2010, infortunately my monitor hat an accident and I didnt see nothing, I want to know if Toshiba can that repair with the warranty and how many days take it if I send to the Support or TechHi,
I bought my notebook by neckermann.de last year and I saled by rates the last one was in Oktober 15 2010, unfortunately my monitor hat an accident and I didnt see nothing, I want to know if Toshiba can that repair with the warranty and how many days take it if I send to the Support or Technical Service, because I need my notebook for my job.
And if you know how to make it I will be thankfully. Thanks.
nic Service, because I need my neetbook formy job. And if you know how to make it I will be thankfully. Thanks.

Hi
Have you registered your notebook on Toshiba registration page > http://eu.computers.toshiba-europe.com/innovation/generic/services_warranty_reg_map_eu/
Anyway, if you need repair contact Toshiba service provider in Germany.
How to do this you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Find an ASP

Basic questions about warranty and AppleCare.

First, although folks in another forum have said otherwise, staff at the New York Apple Store, and a customer sales person on the phone, said that installing 3rd party RAM myself voided the warranty. Is this true?
Second--via a link from one of the posts below, I read that the AppleCare service extends for three years from whenever you purchase it; I had previously had the impression that, if you bought it after 11 months, you only got 2 years and 1 month of AppleCare. Which is true?
I got that from http://www.wiredbynature.org/comp/mac/macbook/mods.php

Hello,
First, although folks in another forum have said
otherwise, staff at the New York Apple Store, and a
customer sales person on the phone, said that
installing 3rd party RAM myself voided the warranty.
Is this true?
On some systems that require full disassembly, upgrading the memory can void your warranty. The Mac Mini comes to mind there. The Mac Mini's manual does not describe installing memory, and tells you not to service the machine at all.
But, the MacBook's manual does describe installing memory.
On page 79 of the MacBook's User's Guide, it says:
Adding Memory to Your
MacBook
4
This chapter provides information and instructions for installing additional memory and for removing and replacing the battery in your MacBook.
Warning: Apple recommends that you have an Apple-certified technician install memory. Consult the service and support information that came with your computer for instructions on how to contact Apple for service. If you attempt to install memory and damage your equipment, such damage is not covered by the limited warranty on your computer.
Then, on the following page, it describes the steps to install the memory modules along with pictures of the process.
Second--via a link from one of the posts below, I
read that the AppleCare service extends for three
years from whenever you purchase it; I had previously
had the impression that, if you bought it after 11
months, you only got 2 years and 1 month of
AppleCare. Which is true?
The AppleCare package extends your warranty coverage to a maximum of 3 years from the original date of the computer's purchase.
AppleCare must be purchased within the first year of the computer's warranty. It cannot be purchased after the 1-year warranty has expired (although Apple has occasionally permitted this when the warranty has only been expired for a day or so).
Information on AppleCare can be found here:
http://www.apple.com/support/products/proplan.html
Hope this helps.

Question about file extension - using email delivery options in 12.1.3

So, we had 12.1.1 and we have some existing XML Publisher reports.
Now we've upgraded to 12.1.3, and there is a new option when running a concurrent request called "Delivery Options".
This allows, among other things, to deliver the output to an email address.
In testing this, I tried running a report that typically outputs to Excel....however when it sends the email (again, not using a bursting control file, but the delivery options in the concurrent request), the attachment comes over with an extension of .EXCEL instead of .XLS
Does anyone know where I can change that extension?
thanks!
-jerry

This seems to be a bug - pl see MOS Doc 1554605.1
HTH
Srini

Questions about warranty on an external hard drive?

So, last year (around Christmas) I purchased a 2TB Toshiba External Hrard Drive. I used it often, up until today. Today, it seems to have gone haywire, as it is making clicking and beeping noises. Every time it clicks or beeps, the light on the drive goes off, and the motor seems to slow. Occasionaly, it works, but only if it is perfectly stable. I suspect bad drive heads, explaining the beeping and clicking. When it beeps and such, it is not recognized, and when I try to register the product, looking for warranty information and replacement, it fails. What am I to do? I really do like this drive, and would like to get another one. Please help!
Solved!
Go to Solution.

Hi glenzo,
Im going to support Peter answer.
Access acclaim.toshiba.com
1. Click START button
2. Scroll down the page then click CONTINUE button
3. ENTER PRODUCT NAME then click GO button
BTW: Choose the right or nearest External hdd you have.
See image the images below.
4. Click YES, CONTINUE
Reminder: POP is required
5. ENTER PURCHASE DETAILS then click CONTINUE and follow the on-screen instruction.
6. Select Return Option
example details:
Hope this works for you!
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
- cokies

WRT54G Overnight Issue and Question about warranty

Well I haven't been around here since I first got my router and it wouldnt work...which was only 4 months ago.
I have a WRT54G that I use for my pc and Xbox Live and over the past 4 months it has been working fine, not great but good enough to make me happy. I was playing xbox live yesterday up until 10 pm, then I went to bed. I woke up today at 6am and went to check my email...my internet connection is gone so I look at my router and NO LIGHTs are on. I unplug it and plug it back in and nothing, try it a few more times and it powers up but won't acknowledge my ethernet card and ALL the lights on it are on, no matter what I plug into which port.
So I'll probably have to return it as it seems dead? How long are the warranties on these products? I bought it at Best Buy, can I just bring it straight back to them?
thanks

Anyone know if there's a no return policy on electronics at Best Buy? I'm going there tommorrow anyways but just wondering if anyone knows in advance so I can prepare myself for battle

Question about 2 years warranty extension update to Satellite A200-1MY

Hi,
I was registered at the website www.toshiba-europe.com/registration. In the Free Warranty Extension book was wrote that when I register my warranty extension from 1 year to 2 year International Limited Warranty. When I looking at the website http://www.toshiba-tro.de/unitdetails my Warranty labor is still 365 days and warranty parts is 365 days. Why????

Same confusion here ......
I registered for my standard warranty and the 2yr. warranty extension within 30 days of purchase of my laptop. I also got a *+"Your Registration was successful.Your details have been stored".+*
The extended warranty book (card where the agreement number was given) says +...."Once your registration details have been recieved by Toshiba, the warrenty status of your notebook can be checked at any time at the following web address <www.toshiba-tro.de/unitdetails>.+ After having registered for warranty extension and on checking at the given web address it still states my notebook warranty for one year instead of 3 years! Maybe they take time to undate the extended warranty in their databank , but it's almost 5 days since I registered and still it says 365 days warranty !?! *Infact it says my system is still NOT REGISTERED !* I re registered my warranty extension and again I got the message of successful completion of registration process , but still the <toshiba[tro.de/unitdetails> says not registered and 365 days warranty only ?
Any suggestion pls as to how can i be sure my warranty period has been extended ?

Question about warranty extension

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