RAZR HD phone call issues. Help!
I've had my phone for less than a year and has always worked fine... except for the past two weeks. I had it on Airplane Mode while I was out in the country where no one gets signal. After coming back to the city, I turned the Airplane Mode off. Two days later I realized no one had called me. I tried to call home and noticed that I had no connection--it has now been two weeks. The internet works and I can text just fine. I have tried restarting my phone, also did the Factory Reset process, have turned it off and taken out the SIM card for a few mins, I can't figure out how to fix it. I can't even call Verizon and complain because it doesn't make calls. The status bar goes on and off but still makes no call. HELP!!!!!
Hey there Cpenrod84,
The Razr HD is a great phone and I want you to have a wonderful experience with it so lets get you back up and running.
It seems as if the calls go through ok, its just when you get the calls no one can hear anybody. If you turn on the speakerphone can you hear then,http://vz.to/1bkbByG?
I would recommend a hard reset,http://vz.to/PNXkCC, and when the phone comes back on please test the speaker.
Keep us updated with results.
NicholasB_VZW
Follow us on Twitter @VZWSupport.
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About a week ago I noticed my iphone 4 (updated IOS) was having issues with phone calls. I would make a call to someone and mid-call they could no longer hear me. In other cases, I made a call to someone and they never could hear me at all. Other cases, someone calls me and they cannot hear me. Finally ther are cases where I call someone and mid-call there is a bunch of static and they cannot hear me.
I spoke with Apple and they told me that I needed to restore the phone and install it as a new iPhone. This should deal with the issue. I did such steps and then synced the phone and tried to make a call. The first three calls nobody could hear me. The next call they could hear me for 2 minutes and then static and nothing.
I have had a new SIM card installed and have reset the network as well. In reading the Apple Support Community postings, it looks like the only long term solution is to acquire a new phone. Is there any other solution anyone knows of to help remedy this situation. I have had the iPhone 4 for 2 years without an issue and in the last week, this crops up. It has not been in water, it has a case on it, I am not covering up the mics, the speaker phone is off.
Next to getting a new phone, any ideas?There is nothing to sort out.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue still occurs, take the device to Apple for evaluation as there is obviously a hardware issue. -
Ms crm 2013 social pane phone call issue.
Hi All,
One of my client is having issue on add of Phone call activity from social pane.
During addition of phone call activity he said the owner of the previous phone call activities also changed with his name.
Below is dummy image that show the owner name is update for old phone call activity on add of latest phone call activity.
Please help me to resolve this.hi Suresh,
when you set assign to cascade active, the made phone calls/old email etc. Stays with the old owner. Based on the security setting in your organization, your users may not see such activities. Please see this article from MSDN.
https://msdn.microsoft.com/en-us/library/gg309412.aspx
the real impact can be seen only by proper testing.
if the old owner and new owner are in same business units and if they have business unit level permission on activities, you are safe.
let me know if you have any questions.
Jithesh -
Droid Razr HD Phone Call Problem
I've had a Razr HD for about a month, and tonight I began having trouble making and receiving phone calls. At first, I could only hear the other person if the phone was on speaker, but now I can't hear them at all. I've restarted the phone a couple of times, but it hasn't helped.
Hey there Cpenrod84,
The Razr HD is a great phone and I want you to have a wonderful experience with it so lets get you back up and running.
It seems as if the calls go through ok, its just when you get the calls no one can hear anybody. If you turn on the speakerphone can you hear then,http://vz.to/1bkbByG?
I would recommend a hard reset,http://vz.to/PNXkCC, and when the phone comes back on please test the speaker.
Keep us updated with results.
NicholasB_VZW
Follow us on Twitter @VZWSupport. -
I just bought an iphone4s, white, 32gb. Sometimes when I make a phone call the person that I am ringing cannot hear me but I can hear them. I have to turn the phone off and then on again, then call them before they can hear me. I dont have the phone in a cover as yet. Is anyone else having the same problem and is there a solution?
brconflict1 wrote:
Since the latest updates to iOS, I'm hearding more issues reported to my company where iPhone users are not able to be routed correctly in our IVR. From the PBX, I'm seeing such as the following example: Callers dialing an extension 312, for example are able to dial 31, but the 2 is not responding on the iPhone. When the caller does eventually get the 2 to go through, the PBX states 31 is an invalid extension, and then registeres the 2 as a new entry, which is our Sales Queue option. I have confirmed this on my iPhone 4S.
Dialing in the main keypas dialer on the iPhone is fine. However, the additional, smaller keypad for IVR nagivation use is not.
IF the keypad is fine on the iphone, but not smaller keyboard whatever that is, what makes it an iphone/Apple or software issue. -
Need an equal exchange of damaged game and I recieved bad service on a phone call please help!
Sorry for the long post, please bare with me.
Good Morning and Happy New Year. I wanted to share my frustrations and hope someone here could help me.
I'm located near the Albany NY store, and on Black Friday I ordered Diablo 3 for ps4 for the sale price. Sadly when the item arrived, you can clearly hear that the disc is loose in the case, if I shine a flashlight in I can clearly tell the plastic pieces that hold the disc are broken and the disc is knocking around, so I wanted to exchange for the same game.
I went to my local store, which did not have stock, and I've been waiting it out, seeing as it was 12/31 last night and my local store did not have the game in stock, I called and spoke to a rep at about 6:15 EST. Alas, after talking with a rep named Rodney here is my summary of what happened: I explained I have an unopened game that is damaged and I wanted to exchange it. He explained I would need to return it at my local store or go to Pitsfield MA. I asked if I could do some sort of exchange over the phone and his response was "We do not take any video game software returns because we cannot verify you did not open the item" I was blown away, so I asked If I bought a game from best buy, the case was crushed to bits, and I lived no where near a best buy store, they would not take it back? HE said yes that is right. I tried to argue the point with him, but he rose his voice at me, and it took about 10 attempts of me asking to speak to his supervisor, as he kept telling me "She's will just tell you the same thing, you need to return it at your local store, *At manager's discretion only, I can't guarantee we will even take it back* or you need to drive to Pitsfield MA (Another State) to exchange it* Then I demanded to speak to the manager, to which his reply was, she's not available, and gave me the number to the customer relations line and said he could not help me.
I was blown away, and quite upset, who doesn't take returns on damaged items? I mean I waited for it to come back into stock at my local store and it has not. I don't want to order a new one because I won't get the sale price I paid.
so I called back and got a different rep, who seemed to not know how to do this either, after a long hold she told me I should get an e-mail with a return label to return it. She also said she could not guarantee any exchange, and that I might just be refunded when it went back, the kicker, I never got the e-mail or return label I was supposed to get right away, so I'm upset and confused on what to do now. I just want an equal exchange for an unopened (but damaged item) for the same thing, and no one has been able to help me, had this been any other store I frequent, I would have gotten this resolved by now. (Target sent me a damaged item, and I called, they sent me a new one right away, with a return label to return the other, Barnes and Noble did the same over the Holiday season with me)
Please, can someone tell me, short Of driving to another state how I can exchange this item?Hello sirpikaz,
I actually just picked up Diablo 3 on PlayStation 4 and I’m pretty frustrated with myself for not doing it sooner. Having played Diablo on PC for years and years, I’m amazed at how well Diablo 3 ported over to PlayStation 4! That direct control instead of clicking everywhere is just too awesome. With that said, reading of your experience when trying to exchange your copy for another is quite frustrating to me and I feel it could have been handled quite a bit better than what you’ve described. Yes, we have stipulations on returning used games, but it’s clear to me that you aren’t asking for a return here, but a simple exchange!
In order to provide more detail about your circumstances, I’m going to send you a private message. To check your private messages, make sure you’re logged into your account on the forums and click the small envelope on the top right of the screen.
Thanks for sharing your feedback in such detail and I’ll be reaching out to you shortly!
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message -
Several Phone Call Issues Since Upgrading My iPhone 5 to iOS8
I have an iPhone 5 and I have upgraded to iOS8. Since I have upgraded, I am having severe issues with telephone calls. I used to be able to make a call, hit the hold button and place the phone in my pocket while walking and talking. I can no longer do this (I almost always use my headphones for calls as I can hear better with them versus not having them in for calls). Now if my phone's hold button is hit or it falls asleep, the call disconnects and the MP3 player/ipod feature begins to play.
I have also had issues with calls simply vanishing seconds after I make them. No error message or anything, just vanishing and the MP3 player/iPod turning on.
I have checked the forums/web and have found nothing on this. Has anyone else had any similar issues/any tips on how to make this stop? It's very frustrating.Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
You will not lose data by resetting. If this does not work, set it up as new device, to rule out a software issue. Looks like the proximity sensor is not working as expected, as the music starts playing instead of the screen switching off while placing the phone next to your ear. -
No visual on my iPhone.. can receive phone calls tho
no visula on my iphone~~ but can receive phone calls. help. how do i get full use back??
Do you mean no visual voicemail? If so, the following may help: http://support.apple.com/kb/TS4430
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Hi I use my phone for conference calls and use the microphone jack to connect to speakers. It doesnt work when making phone calls but when i play music on the phone the jack works with the external speaker.
Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards. -
Help. I can´t slide to answer when the phone rings, and i´m missing a lot of phone calls! It doesn´t happens all the time but quite enough to be annoying. I´v restarted and updated it. Suggestions? Thanks
When you said you have no fax machines on your line, that does include computers directly connected to the phone line?
The reason that I ask is a computer with a dial-up modem (a non broadband modem) that can connect to your phone line, can have software that makes the computer act as a fax machine.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button. -
I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??
Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?
Same issue already several weeks.
And we are not alone:
http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
I already contacted BB Help at Twitter. Answer:
Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
I did replay:
You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
This my replay was 22 of march. No more answer from BB.
I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
What I already done:
For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
This
For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
Doesn't help
And this:
For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
No result.
After install all of them phone wants to update to 10.2.1.2102 by air.
BBVE in all versions sais: Can not obtain data from sensors.
Dear BB support, please, can you explain, how to resolve this issue? -
I have an iphone and whenever I receive a phone call, the caller could not hear me only when I switch to the hansfree speakers phone. the same issue occurs whenever I call somebody. Could anybody help me?
Hi
You should ask your relative to physically take the iPhone to the store rather than shipping it because as diesel vdub has said:
"No Apple store will accept an iPhone shipped to them"
All you have to do is safely pack and ship your iPhone from the Philppines to your California-based relative.
HTH?
Tony -
Samsung S5 Issue (Can't Receive Phone Calls)
Hi everyone! I'm a bit new here but I just recently been having issues with my phone. After the recent update (the one that changed something from OC4 to OF2), my phone cant accept phone calls nor have the ability to make a phone call. My phone can still text (send and recieve) and connect to the internet (wifi & data). Since it was centered on calling issues, I wanted to check my call settings (specifically, I went to: Applications->Call->More Settings) but a popup appeared and displayed the following text: "Network or SIM card error". So far, I have tried a phone reset, checking my SIM card to ensure it's properly seated, and turning my phone off and on and to no avail. I don't know what else to do at this point. A friend of mine recommended me to visit a AT&T DSC but I wanted to consult here first and see if there's anything else I can do. Any help would be awesome. Thanks! *On a side-note, my friends and family have all tried calling my phone and they get a voice message stating that the phone isn't available or is disconnected. Hope that information helps somehow! Phone Information:Model Number: SAMSUNG-SM-G900AAndroid Version: 5.0Network: AT&TService State: Voice (In Service)/Data: (In Service)Device Status: OfficialBaseband Version: G900AUCU4BOF2
I do not think is a Samsung Issue, but an AT&T issue. I have an iphone 6 plus and I am having the smae problem. I cannot receive phone call suddently, but is lasting for over a day now. They are not offering any solution. They told me they had received a lot of tickets with the same issue all over different States, but no news of a solution. It seems the company is becoming way too big, maybe they cannot handle the volume. I do not know what it is, but it is anoying and I do not like it. I know it is not my iphone.
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I started having problems with my iphone4 since i first got it 2/10/11. Phone calls were automaticlly forwarded to voicemail. Got a replacemnt phone and still same issue. But now I am not receving phone calls txts and have no internet connection!!!! I spoke to Verizon and they opened up a trouble ticket...its been days and havent heard back from them. I used a different verizon phone in the same area where my iphone is not working and that phone worked perfectly fine which means it is not the signal. Anyone having the same problem??? Plz help!!!
Hello Idkallday!
I know your device sends and receives text messages! Let's get to work on this! Did you port your service from another carrier, or is this a new number? Is your previous device still powered on?
I also want to ask if you are able to use iMessaging, and if you see any error message when sending?
Please test it by sending a message to your own mobile number, and keep us posted!
ChristinaB_VZW
Follow us on Twitter @VZWSupport
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