Re: HP Deskjet 820CSE Win 8.1 Install

I have the same problem with my HP 820cse
I agree, it is one of the best printers plus I have not only an almost full ink cartridge I have one spare too
I am able to use this printer with my laptop that has Windows XP but my new desktop has a Windows 8.1 and I like to be able to print with my desktop as well.

Hi Taba25,
Welcome to the HP forums!
I'd like to see if I can help with your Deskjet 820cse and your Windows 8.1 computer
This Supported Printers in Windows 8/8.1 document shows that it's possible to use the printer with a Windows Update Driver. I will recommend that you perform all Windows Updates (instructions to access your Windows Updates is in the Installation document I've provided below) and then follow this Installing the Printer Software in Windows 8 for a USB Cable Connection document to see if the driver is available (Method three explains how to do this).
If the print driver still isn't there, then unfortunately it looks like this printer may not work with Windows 8.1. With some of these printers it's like trying to put a 1950's car engine into a 2014 car, it may work, but don't be surprised at having to call for a tow a mile down the road
I hope everything works for you, but if not, you can always call HP Tech Support for your area and inquire about the trade in and trade up program.
Have a good one!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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