Re: Insignia 42" lcd 120HZ loses picture not sound.

Hi. I have an insignia NS-46D400NA14. its a LED. i have no image but I have sound. when I put a flshlight I can si the image. is it the T-Con or something else. Thank you very much for your help

Hello donlion1981-
If you have the Geek Squad Protection plan on your TV or are still under the manufacturer warranty, I would recommend you contact us at 1-888-237-8289 to see about having a technician come out to look at your TV.
I hope this helps!
Bill|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

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