Re: slow speed & connection problems

Connection for my broadband is really slow and i can't even fix it too.

Hi Welcome to the forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

Safari is really slow, no connection problem.

I checked several ways and my connection is fine. The speed is 10 MB. (other devices connection are good)
My safari on OSX Yosemite ver 10.10.2 is way too slow. It does load some pages (slowly) but some of very simple sites like Google, Youtube; it just won't load.
I tried deleting cache/cookies and it's still the same. What would be the possible problem and solutions?

Go step by step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204
2. Delete Caches.db
    Close all windows and quit all applications.
    Hold "option" key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Caches > com.apple.Safari > Caches.db
    Right click the Caches.db file and select "Move To Trash.
    Close windows and relaunch Safari.
3. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
4. Safari > Preferences > Extensions
    Turn off Extensions if any and launch Safari again to test.
    Turn on those one by one and test.
If this doesn't help,
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173

Fixed rate / adsl | slow speed connection

Hi guys
Around 2 weeks ago I've installed my "Unlimited Broadband" 16 Mbps BT package. I'm connected to the main socket, I tried both filters, I tested speed on various speed tests on both wifi and ethernet and never exceeded 2 Mbps. My router is BT Home Hub 4.
It seems to me that I'm experiencing fixed rate connection speed instead of the one I'm paying for..
My result from speedtest.btwholesale.com:
http://i.imgur.com/ZddfV6r.png
result from dslchecker.bt.com for my phone number:
http://i.imgur.com/yp2SiTv.png

dfenceman wrote:
Is it not unusual for someone with low speed to be put on ADSL2 lately ?
I agree with you that for some reason some customers do get on adsl2 right from the outset even though conenction speed is <8mb - that's wholesale for you a rule unto themselves very similar to openreach
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

My MacBook Pro is running slowly. I run Mountain Lion on it. I received the following report from Etrecheck. Can someone help me decipher it and provide me with steps to fix the slow speed?

My MacBook Pro is running slowly. I run Mountain Lion on it. I received the following report from Etrecheck. Can someone help me decipher it and provide me with steps to fix the slow speed?
Problem description:
slow computer
EtreCheck version: 2.0.11 (98)
Report generated November 15, 2014 2:57:16 PM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 384 MB
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 6 days 7:45:47
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (25.67 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Rowmote Helper.app
[loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.smarttech.iokit.SMARTBoard (11) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
[loaded] com.webroot.driver.WebrootSecureAnywhere (54 - SDK 10.7) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.smarttech.boardservice.plist Support
[running] com.smarttech.floatingtools.plist Support
[running] com.smarttech.ink.plist Support
[running] com.smarttech.SBWDKService.plist Support
[running] com.smarttech.smartnotification.plist Support
[running] com.smarttech.systemtrayicon.plist Support
[running] com.webroot.WRMacApp.plist Support
[running] com.webroot.WRMacBackNSync.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.regularrateandrhythm.rowmotehelperaide.plist Support
[running] com.webroot.security.mac.plist Support
[running] com.webroot.webfilter.mac.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Rowmote Helper Application (/Applications/Rowmote Helper.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
npwebroot: Version: 2.0.15 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
SMART Board Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      3% WindowServer
      2% iPhoto
      2% mds
      2% mdworker
      1% Google Chrome
Top Processes by Memory: ℹ️
382 MB Mail
275 MB WebProcess
107 MB Google Chrome
103 MB WindowServer
99 MB Google Chrome Helper
Virtual Memory Information: ℹ️
270 MB Free RAM
1.50 GB Active RAM
1.30 GB Inactive RAM
1.22 GB Wired RAM
20.97 GB Page-ins
8.64 GB Page-outs

Hi Linc
I hope this is what you were after. Looking forward to hearing your feedback.
Thanks, Susanna.
11/16/14 12:36:02.738 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9b606ce0> { count = 2, contents =
"query" => <string: 0x7fbb9b605720> { length = 109, contents = "com_apple_ats_name_postscript == "Roboto-Regular" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.738 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:02.878 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9a41d950> { count = 2, contents =
"query" => <string: 0x7fbb9a41d2e0> { length = 108, contents = "com_apple_ats_name_postscript == "Roboto-Medium" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.878 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9b102580> { count = 2, contents =
"query" => <string: 0x7fbb9b100580> { length = 107, contents = "com_apple_ats_name_postscript == "Roboto-Light" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9a41d1d0> { count = 2, contents =
"query" => <string: 0x7fbb9a41d2e0> { length = 106, contents = "com_apple_ats_name_postscript == "Roboto-Bold" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91723 [cfprefsd]
11/16/14 12:36:03.784 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91721]) Exited: Killed: 9
11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91721 [SleepServicesD]
11/16/14 12:36:08.471 PM com.apple.launchd.peruser.501[159]: (com.apple.tccd[91730]) Exited: Killed: 9
11/16/14 12:36:08.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91730 [tccd]
11/16/14 12:36:09.592 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[91727]) Exited: Killed: 9
11/16/14 12:36:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91727 [xpcd]
11/16/14 12:36:13.129 PM com.apple.launchd[1]: (com.apple.XType.FontHelper[91728]) Exited: Killed: 9
11/16/14 12:36:13.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91728 [XType.FontHelper]
11/16/14 12:36:14.996 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91739]) Exited: Killed: 9
11/16/14 12:36:14.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91739 [SleepServicesD]
11/16/14 12:36:20.120 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[76618]) Exited: Killed: 9
11/16/14 12:36:20.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76618 [cfprefsd]
11/16/14 12:36:23.433 PM com.apple.launchd.peruser.501[159]: (com.apple.cfprefsd.xpc.agent[76616]) Exited: Killed: 9
11/16/14 12:36:23.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76616 [cfprefsd]
11/16/14 12:36:26.261 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91752]) Exited: Killed: 9
11/16/14 12:36:26.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91752 [SleepServicesD]
11/16/14 12:36:37.691 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91764]) Exited: Killed: 9
11/16/14 12:36:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91764 [SleepServicesD]
11/16/14 12:36:48.938 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91777]) Exited: Killed: 9
11/16/14 12:36:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91777 [SleepServicesD]
11/16/14 12:37:01.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91788 [SleepServicesD]
11/16/14 12:37:00.821 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91788]) Exited: Killed: 9
11/16/14 12:37:04.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91706 [distnoted]
11/16/14 12:37:15.656 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91795]) Exited: Killed: 9
11/16/14 12:37:15.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91795 [SleepServicesD]
11/16/14 12:37:27.016 PM ReportCrash[91819]: Failed to create CSSymbolicatorRef for Webroot SecureAnywhere[264]
11/16/14 12:37:27.125 PM ReportCrash[91819]: Failed to create dSYM-less CSSymbolicatorRef for Webroot SecureAnywhere[264]
11/16/14 12:37:27.487 PM com.apple.launchd.peruser.501[159]: (com.webroot.WRMacApp[264]) Job appears to have crashed: Segmentation fault: 11
11/16/14 12:37:30.336 PM com.apple.launchd[1]: (WSDaemon[61]) Exited abnormally: Broken pipe: 13
11/16/14 12:37:34.295 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
11/16/14 12:37:34.594 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.30 seconds (server forcibly re-enabled them after 1.00 seconds)
11/16/14 12:37:37.648 PM ReportCrash[91819]: Saved crash report for Webroot SecureAnywhere[264] version 8.0.7.78 (8.0.7.78) to /Users/landerson/Library/Logs/DiagnosticReports/Webroot SecureAnywhere_2014-11-16-123737_lukes-MacBook-Pro.crash
11/16/14 12:37:42.660 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
11/16/14 12:37:43.632 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.97 seconds (server forcibly re-enabled them after 1.00 seconds)
11/16/14 12:37:50.783 PM WSDaemon[91822]: CGSRegisterConnectionNotifyProc called with invalid connection
11/16/14 12:38:09.909 PM Problem Reporter[91853]: launch_msg returned m

My computer is running very slow, how can I tell if it is a internet connection problem or my computer?

I have a mac 10.5.8 and it has been very slow lately. I often get the rainbow wheel when using it and recently I have had to restart the computer alot because it seems to freeze. The only other open program besides Safari is the finder which i cant seems to ever shut off. I'm not sure if this is an interent connection problem or if my mac needs servicing.

Please begin using 25 Ways to Speed Up Your Mac you will almost certainly find the cause there. The first place I'd look though is how much RAM your system has, if you never upgraded it that could be the problem. Macs ship with a minimum amount of RAM so it's possible a simple RAM upgrade would help. Use the article though and methodically go through the suggestions.
You also may benefit by reading XLab's Spinning Beach Ball of Death article too.

K9N2 Sli Platinum + SSD OCZ Vertex 3 = Slow Speed Problem [PARTIALLY SOLVED]

Hey folks,
I have a problem with my new SSD. I only get sequential reads of 140MB/s and writes of 114MB/s.
I think it is a driver related issue. I once got faster SATA2-like speeds but cannot reproduce the system settings again... Everything back to SATA1-like speeds after reboot.
First my pc specs:
MSI K9N2 Sli Platinum, BIOS v3.9
- 6 SATAII ports by nForce 750a SLI
- 2 ESATA (External-SATA) ports (back panel) by JMB363
- Supports storage and data transfers at up to 3 Gb/s
AMD Phenom II 965 Black
Patriot PV224G8500ELKB Viper II Series DDR2 4GB (2 x 2GB, CL5 PC-8500/1066MHz)
SSD SATAIII OCZ Vertex 3, 120GB, FW v2.11
LG Internal BlueRay BH10LS30
Windows 7 Ultimate x64
I only get very slow speeds with the SSD. I tried so many things that I am getting very frustrated now, I am even thinking about getting a new board and ram just to get the SSD up to speed...
1)
I installed Win7 first with all the default settings in Windows Setup from DVD. Default "IDE ATA/ATAPI controllers" driver was "Standard AHCI1.0 Serial ATA Controller".
SSD was connected to SATA1-port, On-Chip Sata Controller AHCI enabled in BIOS, Extra RAID/IDE Controller disabled.
All fine, but whichever benchmark I used (AS SSD, HD Tune Pro, Atto Disk Benchmark, CrystalDiskMark; other tools used: DriveControllerInfo, AIDA64/Everest, CrystalDiskInfo ) I got e.g. 140MB/s Read and 114MB/s Write sequentially (CrystalDiskmark, similar with random data AND only zeros ).
Trim working (it seems) with AHCI driver. I also changed to nvstor64 driver (nforce driver setup 15.56), with is marginally faster but not what you would expect from a SATAIII drive on SATAII controller.
2)
I installed Win7 using "diskpart" (Shift-F10) during disk setup, setting a cluster size of 64k instead of default. No real change.
3)
After reinstall of Win7 x64 (again...), I changed from SATA1 port to SATA6 port, also enabled Extra Raid/IDE controller set to AHCI as well.
Nothing changed. With all settings to default in Windows (ahci default driver), I then manually updated the ahci to nvstore64 driver in Device Management, rebooted.
Then a minute later after reboot I got the following Sequential speeds with CrystalDiskMark:
273MB/s read and 137MB/s write (random data) + 274MB/s read and 220MB/s write (with zeros) !!!
While I ran this benchmark Windows came up with a message: "You must restart your computer to apply these changes - Restart Now/Restart Later".
After the previos reboot, when I changed manually from AHCI to NVSTORE, I had changed nothing in the current session, apart from running CrystalDiskMark.
I did reboot and I was back to the slow SSD speeds again = 140/114 MB/s...
4)
I have tried every possible combination of mainboard SATA ports, drivers changing with nvidia setup/manually, deleting and disabling controllers (incl BSOD and startup repair :D ), chaning bios settings around, but I just cannot get back the faster speeds
There is never any change in speed, whether I use ahci or nvstore64, whichever benchmark I use, whether random or zeros...
5)
Could the SSD be broken, something internally preventing it from faster speeds (with this one random exception)?
Could it be that my K9N2 SataPorts only allows for / reduced to SATA1 speeds?
Am I missing something with the driver setup?
Do I need additional drivers for the extra JMicron Controller when using SataPorts 5/6 ?
I have no other mainboard to test this with...
Please guys, I am going to jump out of the window if I can't fix it... :(
Thanks, Mike

Hey guys - problem 'solved':
I tested the OCZ SSD Vertex 3 120GB with following sata3 controller card http://www.lycom.com.tw/PE-115H.htm.
The card itself works immediately (needs at least PCIe x4 slot, will work slower otherwise but still faster than the OCZ SSD @sata1 with nvidia chipset).
There is some raid setup, doesn't apply to me, the boot even with the card is really only a few seconds longer and not annoying at all. Windows (7 x64) needed a driver, supplied on CD (which is cheap and making noise like h**l). The card works w/o the driver but doesn't harm to install it...
Also, just to clarify, this sata controller card did not need any specific setup at all. Just put it in, plug in sata cable (I use akasa sata3-rated), maybe change boot device in BIOS (I didn't even have to), done - booting Windows as usual.
Benchmark CDM with sata controller card Lycom PE-115H:
http://img24.imageshack.us/img24/3845/cdmpe115hahci0x00.png
http://img850.imageshack.us/img850/7549/cdmpe115hahcirand.png
Speed is much better than before with nvidia chipset 750a SLI controller: sata1 (sata2 whenever it randomly worked):
http://img839.imageshack.us/img839/505/cdmahci0x0.png
http://img13.imageshack.us/img13/6258/cdmahci0x0sata6contnv64.png
Final thoughts:
Well, I am happy with the SSD speed now (PCIe limited to 5Gbps). However, I had to spent quite some time to get it working on my sata2-cabable mainboard. Finally, I had to buy a extra controller card to get it working reliably at speeds faster than sata1. There is hardly any useful information on why this problem occurs with (older) nvidia chipsets and OCZ (sata3) SSDs. I still think that OCZ must know about this problem, but regards this issue as low priority, while at the same time not planning on giving up on sales to people with nvidia chipsets. Maybe OCZ should just make a big sticker on the box the drives come in with something like "Does/Might not work with nvidia chipsets, please use third-party sata controller card or different SSD manufacturer". But then none of these potential customers would buy OCZ SSDs...
I will keep the sata3 controller, anyway handy to have, but return the OCZ Vertex 3 120GB and replace it with a SSD from a different manufacturer (Corsair Force GT, Patriot and OWC are not that great to get around here). The benchmarks for most people will not achieve the maximum advertised OCZ speeds anyway, so why not go with a brand that allows for some plug'n'play with some customer support.
Hope this post helps others like me with their nvidia chipset + sata1 speed problem
Cheers, Mike

I'm wondering if anyone else has had problems with their imac fans being extremely loud when running at slow speeds? When the computer heats up enough for the fans to run at higher speeds they quiet down. New HD fan was just installed.

I have an imac that I've had for a couple years. The fans have always been loud when running at the slower speeds. When the computer heats up enough for the fans to run at a higher speed the fans quiet down. I had installed SMC fan control after multiple attempts with Apple to get the fan issue resolved. That seemed to keep the fans quiet enough. I've never had a problem with overheating. Recently the fans were becoming loud again even running at the slightly higher speeds so I took it to my local Apple store and they replaced the hard drive fan. I got it back and it's now as loud or louder than ever!! And, now SMC fan control won't "stick." The fans will speed up, but then gradually go back to the lower "loud" levels. I'm at a loss as to what to do next.

Thanks jared,
I'm still dealing with this issue through Apple. Some time after I posted this, I contacted Apple again. They did start a case up for me, as I was experiencing the same behavior on two different machines, with two different versions of Windows.
So far it remains unsolved. I've logged iClouds for Windows on my desktop, which is brand new, then logged for awhile after completely uninstalling Norton Security Suite, depending on the Microsoft security for some time, and finally logged after I uninstalled iCloud for Windows, restarted, installed a clean download, and connected using a completely different test account, which Apple set up for me. None of this made any difference. Looking at the logs, it seems every 10 minutes, iCloudServices.exe creates a new TCP connection to confirm I'm using less than 5GB on iCloud, (which I am by a good margin, using less than 2GB), it seems this connection is not closed, and when the next iteration rolls around 10 minutes later, a new TCP connection is created. I come very close to having 6 TCP connections created per hour, until I restart my computer. This works out to... 6 x 24 = 144/day.
Perhaps the article you posted will shed some further light on this. I'm thinking seeing the state of the connection through netstats, at the least, could help.
For the last week, I've been putting a hold on further logging, as Apple wants me to create a new user account on one of my computers, install iCloud for Windows there, and log it running in the other account. This however basically means I cannot use my computer for a fair number of hours, and I've been busy enough with work the past week that I haven't the time or energy to afford to set this up and run it. I've had need of my computers too much for the past week.

Slow broadband speed/connection dropping.

Hi, I discovered yesterday that my Hub was unable to connect to broadband, this was around 5pm, at around 7-8pm, the hub was then able to connect to broadband, but with painfully slow speeds, (under 1Mbps download). Connection ha not been any better today and regularly cuts out before reconnecting. Until around 5pm the broadband cut out completely, and did not reconnect. Much like yesterday's problem. It can't be a line fault without our house as the phone works fine, and the broadband was reaching 7Mbps downloads before Wednesday. It's as if BT have come out and downgraded the line. Infact, I'm writing this message using a BT Openzone hotspot from another router in my street, which is capable of 3Mbps download speeds, much faster than what my Hub is able to manage.
Obviously can't give ADSL stats as there is no connection to the Broadband.
Any ideas as to what the problem might be, and how to solve it?

Hi Welcome to the forums
Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/wireless/hub3_wireless.html
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Unable to connect / super slow speed WiFi

Ok I am pretty good with all this stuff but I am totally stuck here :-(
What it comes down to is that I cannot connect Wirelessly to the Airport Extreme.
Wired everything works fine. But wireless the speed is terrebly slow and connection dorps and/or times out.
Here is a list of what I did so far:
Updated and restored the software multiple times...
Restored the software from 2nd MB pro
Did complete restore (couple of times!)
Reset all network settings in the MB Pro
Flushed DNS cash in the MB Pro
2nd laptop has the same problem
iPhone can connect just fine!!!!
Verified hat the signal is clear on the channel.
Tested with and without the WPA/WPA2 Personal security
Tested with a fixed channel
Moved Airport elsewhere in the house (MB is sitting very close the the Airport Extreme....)
Replaced the Airport
One MB is on 10.6.8 (reloaded the combo update as well) The other MB Pro is 10.7.2
Any imput is greatly appriciated !!!!
Rogier

Both machines have the same problem. Strangely enough my iPhone 4 connects just fine!
The problem must be in the Airport Extreme that we already have replaced after I first tought that the Airpot card inside that unit had failed....

Slow speed Enhanced - can't connect router/modem

After speed slipped to 0.2 to 1.5 MBPS with current router I convinced Indian contact to send me new router. It would not connect to any of my MAC/apple products. Returned to original router and continued to face slow speeds daily. Today was .12 MBPS. Must go to reliable internet service soon!! Any suggestions??

What is the brand and model of your current router?
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Weird Slow Connectivity Problem

Hi guys
We are facing a slow connection problem and we cant seem to find an answer
as to whats happening.
Our application has
1. An app server hosting EJBs , datasources etc
2. A webserver on different box hosting servlets and command classes.
3.A Sql server 7 database on a different box.
All these boxes are on a secured network ; which means that access to them
is given on a requirement basis.
We have JSPs on the web box which get a datasource connection from the app
box to run queries against the database server.Our problem is that even to
run a very simple query ; it takes a long long time (in order of minutes)
and the same query runs lightening fast in the test environment where all
the boxes are on the same network.
We use type 4 SQL driver.We initially thought that this could be a network
problem as it doesnt make sense that the same query runs very fast on the
test boxes.But the network settings seem ok.
The network settings are this way :
Appserver box has access to database server box.
Webserver box has access to Appserver box.
So you can see that webserver doesnt have direct access to database
server.Is it needed to run queries ; since I am taking a connection from the
appserver.How does the whole business of running queries work when I take a
connection from a datasource on an app server.
I had this question posted to the BEA weblogic customer support ; but they
really couldnt help me.
Any ideas would be appreciated.
Thanks
Pankaj Vij

This has many possible troubleshooting paths. You don't mention if this is a workgroup or domain based Windows network. Checking the "Directory Access" settings as appropriate may yield the solution.
If this is a domain/active directory network the issue may lay with the machine account on the domain server.
Create a new user account on the Mac and see if the problem follows when you log in to that account and try to access the SMB share.
If the problem goes away, then you should look at the original user's startup items to see what might be launching at startup or simply move all files to the new user and delete the old account (not the preferred method).
If the problem persists with a second user on the same machine, then I'd take another Mac, boot it to target disk mode (laptop is good for this), using a firewire cable, boot the troublesome mac to the target mac and try to replicate the issue.
If issue persists, this is a network permissions issue on the server, if it goes away it is a local software issue on the Mac and a clean install of the OS may be needed if you can't locate the meddlesome settings/software.

Huge speed drop and connection problem when answer...

About 2 days ago my internet speed dropped hugely and it's almost now unuseable. I've run a speed test and the results are below. Any idea on what to do to get this resolved?
Also, every time I answer a call or disconnect a call the broadband connection is los which is very annoying! Again, any ideas about thats causing that?
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
102 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 102 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

AndyMc what you have supplied is the wireless connection rate between the router and your wireless adapter this is not related to anything from Bt. This is the connection rate which I am sure would be related to a channel issue more than the connection dropping. Here is a link to the help site that will assist especially the link with regards changing the wireless channels. http://bt.custhelp.com/app/answers/detail/a_id/11381/c/346,1887,1889
Make the change and then disconnect and reconnect the wireless and notice if the connection rate changes. I am sure you will get some interesting results. A good little tool you can use is an utility called inSSIDer just do a google search and install that, it will show you where there may be a conflicting channel issue, the non shared channels are 1.6.and 11. If you need to diagnose the dropping connection problem then that is a different issue to the connection one.

WRT320n + WUSB600n = slow connection problem

Hello,
I have problem with my speed connection. Router is really close (1 meter) to adapter. When I use wirelles connection I can get maximum speed of around 59Mbps. When I connect my computer to router via cable I get around 110Mbps.
I tried default configuration and also this one with I have found on this forum:
Wireless Band : 2.4GHz
Network Mode : Mixed
Network Name : Provide a unique Network name
Channel Width : 20 mhz only
Channel : 11...
SSID Broadcast : Enable...
Nothing changed still maximum wireless speed is 59Mbps.
I have newest drivers installed.
Please help me to find some solution.
Thank you
Chris

I was using MAC filter and now i have changed to WPA2 ( router password is also changed).
It is 12:02 AM. From two minutes my internet connection speed become faster from 60 to 120 Mbps. 5 minutes ago everything was fine router was working with around 59Mbps but when internet speed have changed to 120Mbps router speed dropped to around 30 / 40 Mbps.
So problem exist only on wireless connection - between 12am to 12 pm when my internet speed is 120Mbps instead of 60 Mbps during the day.
What can be a reason?
Regards

How can I download Mountain Lion to my computer with a high speed connection and then transfer it to my other computer with a slower connection?

How can I download Mountain Lion to my macbook pro, which already has mountain lion installed, so I can then install it on my imac which has a much slower internet connection?

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Unending connectivity problems -- and Desktop Help...

I'm wasting so much time on connectivity problems that it's positively wearying. Prior to the installation of BT Infinity here in April, I had a low quality broadband service because of the length of the line from the exchange: if I could get a download speed of 1.2Mbps and an upload of a quarter of that, I was doing well.
BT advised that thanks to fibre optic, my Internet should run much faster. So we had Infinity installed. I'm registered with Speedtest.net so am able to see my performance record.
The average download speed is now aroun d 6Mbps and the average upload, more than that at 7Mbps. How an upload speed can consistently be faster than a download escapes me.
But I'm not familiar with the ways of Internet connectivity and try as a I might, can't get my head around it.
This desktop computer runs Vista OS. Vista was **bleep** when it came out and is renowned for its botched handling of Internet connections. So I'm not blaming BT for the literally unending connectivity problems that are occurring now, with line drops, speeds slowing to a crawl, and no guarantee that any connection will last. But it would be good to actually use BT software to help fathom out what's going wrong here, and today's typical morning which looks like this:
1) Boot up computer. Automatic connection to hub via Netgear USB wireless adapter. Hub is on ground floor of this 3-storey property but signal strength from hub is excellent, as confirmed by inSSIDer monitoring, currently showing 54 with no other networks anywhere near that figure.
2) Perhaps 5 minutes after connection established, it's then lost. 'Local Only' is displayed. This is, apparently, a known Vista problem. But Microsoft has issued a fix for it. I know this, because it took 100 hours of ploughin g the Net to find out that MS had finally admitted to one more Vista screw-up. I've used the Microsoft router "fix it" before and it didn't work ("failed to process") so uninstalled it and have DL'd it again now and run it. This time it says it has fixed everything.
3) Computer is re-booted to make the fix effective. Computer connects to Internet. Speedtest.net check yet again confirms that upload speed is faster than download speed.
4) Connection dies. So much for Microsoft Fix It.
5) Windows diagnostics reports that it can re-set the IP profile (or something.) I click yes. The re-set goes through. Connectivity is restored. 10 minutes later, connectivity is lost. Just a red X in the tray. No connection of any kind, not even that daft 'Local Connection' only alert.
6) Reboot. Yet again. BT Desktop Help was installed here and ran OK when we were using our Netgear DSG34 router. But since the change to the BT Hub, the BT program has never run at all. So-oo. . . It has been uninstalled. And then re-DL'd and re-installed. And though the installation has been completed, clicking on 'launch' has failed to launch anything. But anyway. An hour ago, in one of the brief periods today when the Internet connection was holding up, I Revo-ed out the earlier install, DL'd BT desktop Help and re-installed it. . . and I'm still at the same stage as always, with a Firefox browser page that's open and completely blank and has been for the past 30 minutes. The URL is:
file:///C:/Program%20Files/BT%20Broadband%20Desktop%20Help/btbb/Start.html
Repeated page re-loading gets nowhere. Malwarebytes PRO is turned OFF to prevent any possibility of blocking and the antivirus is termporaily SUSPENDED. This PC runs on Windows standard firewall but even turning that OFF doesn't get the page to load. Copying the address into Internet Explorer in case there's a Firefox problem merely results in Firefox being opened and the same blank page running there.
7) After all that. . . Connection lost yet again and this time, Windows cannot connect at all. It reports that the "wireless network security key is not correct". I happen to know that it is, because this is maybe the 20th time it has reported this in the past 10 days and every time I have to key in the "correct" key all over again. . . at which point Windows still says it isn't correct and cannot repair.
Turning off the computer completely, unplugging from the wall, holding in the power switch for a full minute to clear the circuits, traipsing up and dowen three flights of stairs to turn off the hub, then wait, then turn the power back onm again. . . Ah, wot fun times I'm having here with my particular versioin of Infinity (as in, an infinity of connectivcity problems.)
Summary: I seem to be being simultaneously hit with one issue after another.
I'm bewildered as to why ever since Infinity was installed here, my upload speed is generally faster than my download speed. I'm not happy with endless Internet connection failures though am thinking that Vista is playing a large part here with its "wrong security key" and unending 'Local Only / Limited Connection' failures. I do miss my Netgear router and the ability to access a fantastic help menu and re-boot directly from the desktop without having to keep going up and down three flights of sdtairs to do so (I haven't been able to find out how toe access the BT Hub remotely.)
Above all though: I'm really tired of repeatedly trying to run freshly downloaded and installed BT Desktop Help software but getting no further than a blank page because the program has stalled.
If anyone has any advice / suggestions, other than to buy a carrier pigeon, that'd be much appreciated.
Thanks.

Thanks again to John and gg30340. Here's an update:
1) BT Desktop Help removed completely from this computer. The uninstaller itself mopped up everything, which surprised me. But anyway.
2) Bt Home Hub manager set up and working. Had to input serial number and create new password. All of this sounds fairly easy and would be if one had the device near the desk. But the idiots who built this property shoved the BT master socket inside the garage next to the door. Our two home computers are on the third floor. To ensure the wireless signal strength is OK, the Hub and Infinity module/device/whatever it's called are on a high shelf. It's a major job to even reach the darn things, never mind read the labels seeing as how the BT Infinity engineer was good enough to tidy up the cabling and make a very tight connection to the wall socket.
3) I had hoped to be able to back up the Hub's settings, seeing as the software provides for Advanced Settings / System / Backup. But not on mine (Hub 3.0). All that System allows is choosing which internet clock to define the accurate time. Everything else in System is just a pattern of short lines as if trying to indicate that there's some text there but it's invisible.This is now my second encounter with BT software which, for whatever reason, isn't functioning as it should on this PC.
4) Hub reset to factory fresh, according to BT guide.
5) Reset appears to have achieved nothing apart from requiring the password to be popped in again. After reset, it wasn't even possible to connect to the hub manager. Internet connectivity was eventually established for all of 30 seconds and then, gone.
6) Computer was shut down and then booted anew. Internet connectivity is still. . . dreadful. One minute everything's fine and then, literally,. the next minute a webpage won't load. Even opening the Hub Manager has taken three attempts, i.e., disconnecting from the Internet, re-connecting, failing, and trying twice more until success. Yet all the time these failures are occurring, the tray icon is showing a steady, unwavering green icon for Local and Internet access -- despite the fact, there manifestly isn't any.
7) Speedtest. net tests are actually showing upload and download 'trajectories' going slower and slower and finally halting at some point on the arc, then after a period of up to 30 seconds, suddenly becoming animated again. Speed test results with broadband speed checker UK and Think Broadband's checker are so at variance with one another, and with Speedtest, net, that it seems all three are using different technologies in pursuit of the same thing. Either way, upload speeds continue to be much, much faster than download speeds, a state of affairs I certainly have never encountered before.
8) Speedtest net tests taken in the past 10 minutes, with one test following on from its predecessor, begin at 8.24 down/8.88 up, followed by 5.24 down / 6.40 up, followed by a mind-numbingly lonnnnng 0.62 down / 8.70 up -- in other words, a continuous yo-yoin g of Internet connectivity to the pooint that it actually might as well not even be here (I've had to make five attempts just to get on to this forum. . .)
9) BT Speedtest will necessitate disconnection of everything downstairs and all boxes being lugged up here. This is actually going to require uncoililng tied-off cabling and hanging off a stepladder to do so -- though I surely can't be the only person in Britain who doesn't have a nice, handy BT master socket in their study or lounge. That said though: until we switched to Infinity, we *never* experienced these kinds of horrendous connectivity problems and never had need to unplug the Netgear router downstairs and bring it upstairs to connect directly to tjhe desktop PC so BT's own test could be run.
I'll just have to get to work dismantling stuff tomorrow. However, I have to say that after a factory re-set which has changed nothing at all, I'm beginning to think there's a problem with the BT line itself (hence why I'm happy to follow the advice here, though less than happy at the prospect of the messing about involved.)
Thanks, you two, for your patient help, and also for clarifying the situation re the three signal paths being shown on inSSIDer. At least I know that's usual now! And now, hopefully, when I press 'Post', I won't be faced with an endlessly spinning Firefox circle culminating in what may well be, or seem to be, the 57,938th time today of seeing "Page Not Found". . .

Re: slow speed & connection problems

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