Re: unable to update Premiere 2014 to 2014.1 (8.1) on PC (Windows 8.1). CC says it is 'up-to-date'

I am having the same problem PP will not update from 8.0 to 8.2. i do see in the install logs that updater has attempted to install 8.2 so there must be an error somewhere. that said, am i correct in understanding the only fix is manually uninstalling every cc application and starting from scratch? i must have 20 apps running ... PS, LR, BR the entire PP suite, AE, indesign - sounds like a daunting task. i'm paying $600/yr for CC is there no support?
i really find it hard to beleive that i have troubleshoot this by myself.
a reply would be appreciated.
thanks

Branching to a separate discussion.
Goodthingfactory to review the log files you will want to search the relevant text file using the find command searching on the word ERROR and possibly FATAL.  You are welcome to post your findings to this discussion.  I would also recommend doing a search on any errors discovered as they may have been documented in a relevant technical document or discussion.
You are also welcome to contact our support team directly at Contact Customer Care.  Please make sure to login with the Adobe ID tied to your membership.  If you are not seeing an option to speak with a member of our support team then please utilize a different web browser.

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