Reader 10 cannot save enable form but reader 11 can?

Created a form with Acrobat Pro v9.  Getting reports that those with v 10 do not get the same message about saving the document with the data as those with version 11.
What can I do to resolve this?

Reader 10 requires you to "sign" in order to save the form but Reader 11 does not.
The message (in purple banner) in 10 is:
Click 'sign' to fill out and sign the form. When you are done, you can save a copy by clicking 'Done Signing'
The message in Reader 11 is
Please fill out the following form. You can save data typed into this form.
I have both versions so I saved in v10 after "signing" which not a requirement of the form I built.
Reopening in 10 does not allow me to enter any more data . Message in purple banner is gone.
Reader 11 allows me to parially complete, save, close, reopen and continue filling out the form.
Is this really the way these versions work?

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