Reader X Folder redirection / Roaming Profiles supported ? by

Are Folder redirection / Roaming Profiles supported in Reader X ?
(that's in systems that use Active Directory in Windows)
Its only been a bug for about 10 years ;-)
cheers pb...

If any Adobe Employee is still reading this, here is the very specific information you need to fix this.
Server 2008 R2 Domain, User profile config:
User's share:
Map to N:
\\LHMAIL\ACCT-TEST3\Teacher1
Profile path:
\\LHMAIL\ACCT-TEST3\Teacher1\0-Profile Folders\Profile
Group Policy Object for user's Organizational Unit
Folder redirection for Application Data:
\\LHMAIL\ACCT-TEST3\Teacher1\0-Profile Folders\AppData
For share: \\LHMAIL\ACCT-TEST3
Share permissions:
Authenticated Users - full control
NTFS permissions:
Domain Admins, Enterprise Admins, Administrators (local), SYSTEM - Full control
CREATOR OWNER - Full control - subfolders and files only
Authenticated Users - List folder / Read Data - this folder only
==================
Basically, Adobe Reader X tests every folder in the AppData path, from right to left down to the root, and it chokes trying to create a file on the root part of a UNC path, which is the server name:
CreateFile \\lhmail\ OBJECT PATH INVALID
This is an invalid action that no program can do, regardless of whatever permissions the program has.
Open Adobe Reader X, using SysInternals / Process Monitor to watch for activity:
Tests: \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData
7:34:05.0729667 AM AcroRd32.exe 3916 CreateFile \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
7:34:05.0775536 AM AcroRd32.exe 3916 QueryBasicInformationFile \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData SUCCESS CreationTime: 3/20/2011 4:16:01 AM, LastAccessTime: 3/20/2011 7:07:11 AM, LastWriteTime: 3/20/2011 7:07:11 AM, ChangeTime: 3/20/2011 7:07:11 AM, FileAttributes: DNCI
7:34:05.0778734 AM AcroRd32.exe 3916 CloseFile \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData SUCCESS
Tests: \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData
7:34:05.1002372 AM AcroRd32.exe 3916 CreateFile \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
7:34:05.1045836 AM AcroRd32.exe 3916 QueryBasicInformationFile \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData SUCCESS CreationTime: 3/20/2011 4:16:01 AM, LastAccessTime: 3/20/2011 7:07:11 AM, LastWriteTime: 3/20/2011 7:07:11 AM, ChangeTime: 3/20/2011 7:07:11 AM, FileAttributes: DNCI
7:34:05.1048840 AM AcroRd32.exe 3916 CloseFile \\lhmail\acct-test3\teacher1\0-Profile Folders\AppData SUCCESS
Tests: \\lhmail\acct-test3\teacher1\0-Profile Folders
7:34:05.1186705 AM AcroRd32.exe 3916 CreateFile \\lhmail\acct-test3\teacher1\0-Profile Folders SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
7:34:05.1201481 AM AcroRd32.exe 3916 QueryBasicInformationFile \\lhmail\acct-test3\teacher1\0-Profile Folders SUCCESS CreationTime: 3/20/2011 4:16:01 AM, LastAccessTime: 3/20/2011 4:17:40 AM, LastWriteTime: 3/20/2011 4:17:40 AM, ChangeTime: 3/20/2011 4:17:40 AM, FileAttributes: D
7:34:05.1204470 AM AcroRd32.exe 3916 CloseFile \\lhmail\acct-test3\teacher1\0-Profile Folders SUCCESS
Tests: \\lhmail\acct-test3\teacher1
7:34:05.1273541 AM AcroRd32.exe 3916 CreateFile \\lhmail\acct-test3\teacher1 SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
7:34:05.1285301 AM AcroRd32.exe 3916 QueryBasicInformationFile \\lhmail\acct-test3\teacher1 SUCCESS CreationTime: 3/20/2011 4:15:47 AM, LastAccessTime: 3/20/2011 4:16:01 AM, LastWriteTime: 3/20/2011 4:16:01 AM, ChangeTime: 3/20/2011 4:16:01 AM, FileAttributes: D
7:34:05.1289268 AM AcroRd32.exe 3916 CloseFile \\lhmail\acct-test3\teacher1 SUCCESS
Tests: \\lhmail\acct-test3\
7:34:05.1348512 AM AcroRd32.exe 3916 CreateFile \\lhmail\acct-test3\ SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
7:34:05.1368520 AM AcroRd32.exe 3916 QueryBasicInformationFile \\lhmail\acct-test3\ SUCCESS CreationTime: 3/20/2011 2:52:19 AM, LastAccessTime: 3/20/2011 5:42:42 AM, LastWriteTime: 3/20/2011 5:42:42 AM, ChangeTime: 3/20/2011 5:42:42 AM, FileAttributes: D
7:34:05.1371515 AM AcroRd32.exe 3916 CloseFile \\lhmail\acct-test3\ SUCCESS
Tests: \\lhmail\
7:34:05.1381626 AM AcroRd32.exe 3916 CreateFile \\lhmail\ OBJECT PATH INVALID Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
As a result, Adobe Reader X opens with a warning box, cannot open in Protected Mode due to "a problem with your system configuration".
This particular error will not occur if:
AppData points to the local system drive (No AppData redirection), whether roaming or not
C:\Users\Teacher1\AppData
AppData is redirected to point at a mapped drive for the network path:
X:\Teacher1\0-Profile Folders\AppData
This second option is the usual workaround to Adobe's problem, but not recommended by Microsoft. Apparently it has negative effects for other Windows services and programs to use drive mappings rather than UNC paths.

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    ICACLS %DIRECTORY_NAME% /grant administrators:F /t
    PAUSE
    where the profile location is the folder in question and have it open it up enough to delete so we can troubleshoot.  But doing that doesn't change the initial Terminal status of using a roaming profile and it using a temporary profile.
    On the terminal server, I have also found the registry setting for that user and deleted it (the one with the .bak ending).  That allows a good logon if I remove the profile location setting in AD.  But when I move the folder to the fileserver,
    and then add the location back in AD, I get the Temporary Profile error again.
    Any ideas where to start looking?  I don't think we've changed any GPs that affect our terminal users.  Current users are fine, but I won't be able to create any new users and have them use a roaming profile.
    Ben Rollman

    Well, I'm still not sure what changed.  Here's what I've done so far.  (Email to my boss yesterday.)
    I set up a test container under States and moved all the state user, test user, etc into it.  Then I backed up the current ExtUsers_UsersGPO settings and imported them
    into a new GPO called TextExt… and enabled the computer settings.  It had the following but the Computer Setting wasn’t enabled so it wouldn’t have done that.
    Policy
    Setting
    Comment
    Add the Administrators security group to roaming user profiles
    Enabled
    I deleted the local and roaming file, and for good measure the registry entry.  I logged in as “testuser” and didn’t receive any problems.  Created a test folder,
    test file, logged off.  I see the testuser.V2 on the FS, but I can’t access it, like before.
    I run the following script to change it so I can access it.
    SET DIRECTORY_NAME="C:\Files\Profiles\testuser.v2"
    TAKEOWN /f %DIRECTORY_NAME% /r /d y
    ICACLS %DIRECTORY_NAME% /grant administrators:F /t
    PAUSE
    The FS profile is set for full rights for domain and local admin, but no user.  So I add the user as the owner, and give the user full rights.  Log in, and I get
    this.
    Your roaming profile is not synchronized correctly with the server. Windows will load your previously-saved local profile instead. See the previous events for details.
    And these in event viewer.
    Windows cannot copy file
    \\statefs\Profiles\testuser.V2\ntuser.ini to location C:\Users\testuser\ntuser.ini. This error may be caused by network problems or insufficient security rights.
    DETAIL - The system cannot find the file specified.
    Windows could not load your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you log off. Windows could
    not load your profile because a server copy of the profile folder already exists that does not have the correct security. Either the current user or the Administrators group must be the owner of the folder.
    I had put the icons on the FS folder just to see if it would show up.  I saw the test folder okay in both.  But when I logged back in, the shortcut icons weren’t
    there.  AND when I logged off, it overwrote the FS folder, removing the icons.
    From there I checked the TS local profile folder (just in case) and saw it had no testuser rights at all.  The owner of that folder was SYSTEM.  So just for fun I
    changed the owner to testuser, made sure to set it for all subfolders, logged in, no error message.  Logged out, put shortcuts into the desktop folder on FS, logged back in, no errors and the shortcuts are there.
    So.
    I don’t know if it’s the GP or the fact that maybe the TS folder wasn’t getting the right permission to allow the roaming process to write to it or both.  I’m going to
    try to recreate this, see if there’s a way to shorten the process or create a template like before.
    Ben Rollman

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