Receiving money - suspicious email confirmation

Hello everyone! I have never received money from someone using PayPal before - I've always just used it to pay. Tonight my daughter sold her iphone to someone who wanted to pay through PayPal. The buyer has been after my daughter to confirm that we received the money and will ship immediately. I got an email purporting to be from PayPal, confirming payment. However, the email addresses in the header look strange to me - I don't think there should be so many "on behalf of"'s or alternate emails. Also, the grammar in the actual message is terrible - long run-on sentences and overly explanatory paragraphs saying the same thing. Basically it's telling me that funds will not be released until we give them the tracking number for the package. I am afraid someone is trying to scam my daughter into shipping her phone, and then she won't get any money for it. Here is a copy of the email I received: ***PayPal Payment Confirmation *** ryanjordan001[at]gmail.com; on behalf of; service[atpaypal.com [paypalsecuredservice[at]ymail.com] Dear [address redacted] This is a confirmation email of a payment of $160.00USD received from Catherine.M.Willson. What is required from you in order to get your account credited is the item's shipping tracking/reference number, this number will be given to you at the courier office after you might have sent the item to the bearer, this is part of our new policy and a security measure in other to protect both the buyer and the seller, also to verify if the item was really bought from you we have sent you a confirmation email earlier on to inform you that the payment is legal and has been confirmed, also to guide you against fraudulent acts. We have included the buyer's full name and amount paid for you to know this message was really sent from PayPal. We advise that you make sure the item is sent out as soon as possible and request for a tracking number at the post office after you might have send out the item, then you can email us the number by replying directly to this message after it might have been given to you at the courier office so as to credit your account without delay. After we receive the number from you for security verification, your account will be credited at once, Our system has witness new upgrades, Please don't be surprised if you see us forwarding you to new customer attendants, its due to the amount of fraud going on involving our name which we are trying all our best to limit and put a stop to. As soon as we receive the requested information from you, your account will be credited.
Sincerely,
PayPal Account Review Department
PayPal Email ID PP305 Has anyone dealt with this kind of payment before? Is this a legitimate payment confirmation?

THIS IS A TYPICAL PAYPAL SCAM.
They encourage you to use paypal and often ask you to send the item as a gift to a relative somewhere often Nigeria.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
If the item requires shipping they will tell you that they will pay you extra and you must pay the agent via western union / moneygram BEFORE the funds are released to you.
They are not interested in the item, they just want the western union etc funds and you will never see money in your paypal balance.
They also threaten legal action...have a laugh at that one and ignore it as its rubbish.
Paypal NEVER tell you to send trackable, they advise it for seller protection etc but it is not compulsory.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal NEVER expect you to use a rival money transfer service.
Delete any emails and ignore the scammers. ********************************** I give up my time to help you so a thank you or kudos would be cool. Marking one of my replies as a solution would be appreciated if I sorted your problem.

Similar Messages

I received a suspicious email warning me that my account will be discontinued with in 24 hrs. Is this real or a phishing scam?

I received a suspicious email warning me that my account will be discontinued with in 24 hrs. Is this real or a phishing scam?
Dear Customer,
Due to recent updates we are asking many of our customers to confirm their information this is nothing to worry about. We are making sure we have the correct information on file and that you are the rightful account holder. Failure to comply with this may result in your account being suspended.
Once completed you may resume to use your account as normal and we would like to thank you for taking time out of your day to confirm your information.
Verify Now >
Wondering why you got this email?
This email was sent automatically during routine security checks. We are not completely satisfied with your account information and require you to update your account to continue using our services uninterrupted.
For more information, see our frequently asked questions.
Thanks,
Apple Support
<Links Edited by Host>

It's a scam. Just delete it. You can also report it to Apple. http://www.apple.com/legal/more-resources/phishing/

Keep receiving a suspicious Email

Hi, I keep receiving a suspicious email from "Apple" telling me to verify my Apple ID. The body of the email is as follows:
Please Verify Your Account Information
Dear Apple User,
We just need to verify that this Account belongs to you. Simply click the link below and sign in using your Apple ID and password.
Verify Now
This verification is only valid for 30 days. If you attempt to verify your Account after this time, you will be asked to resubmit it for confirmation the next time you log in to the Apple website.
If you need further assistance, please contact us.
Best regards,
Apple Support
TM and copyright © 2012 Apple Inc. 1 Infinite Loop, MS 303-3DM, Cupertino, CA 95014.
All Rights Reserved / Keep Informed / Privacy Policy / My Info
When I hover my mouse over 'Verify Now,' the link that my browser shows it going to is: lojalita.com.br/apple. The 'Contact Us' link leads to developer.apple.com/support and in Gmail, it says the email is from [email protected] via mario.whspn.net . So I've received this about 5 times and have deleted it. I even went on to the Apple site here and changed my PW and Secret ?'s to make sure and it says my ID is verified in there, so I just wanted to make sure that this is indeed a Phishing email, trying to get my info. Sorry if this is in the wrong section, thank you for your help.

Me to. Do you know what is this all about?
Claim #: 20813700201
You May Be Entitled to a Cash Payment from a Class Action Settlement Fund
if Apple Denied Warranty Coverage for Your iPhone or iPod touch
Because Apple Stated Your Device Had Been Damaged by Liquid
The United States District Court, Northern District of California, authorized this notice.
The Court will have a hearing to consider whether to approve the settlement, so that benefits may be paid.
This is not a solicitation from an attorney.
This settlement affects you if Apple denied warranty coverage because Apple stated that your iPhone or iPod touch had been damaged by liquid. The settlement will create a $53 million fund that will be used to pay eligible Settlement Class Members and to pay incentive awards to the Class Representatives and attorneys' fees and costs to Class Counsel, as approved by the Court (the "Settlement Fund"). If you qualify, you may send in a claim form to ask for payment, or you can exclude yourself from the settlement, or object. To receive a payment from the Settlement Fund, you must submit a claim form to the settlement administrator on or before October 21, 2013. You may obtain a claim form by clicking HERE or by visitingwww.AppleWarrantySettlement.com/Landing.aspx. If you don't want a payment and don't want to be legally bound by the settlement, you must exclude yourself by December 4, 2013. If you stay in the class, you may object to the settlement by December 4, 2013. Please see the Detailed Notice described below for more information about excluding yourself or objecting. The remainder of this email message contains a summary of important information about the terms of the settlement and about your legal rights. Please read it carefully.
You may visit www.AppleWarrantySettlement.com or call 1-855-282-8115 to obtain additional important information, including a Detailed Notice that describes the settlement more fully and provides instructions on how to exclude yourself or object.
Summary of the Class Action Settlement and Your Legal Rights
What's This About?
The lawsuit claimed that Apple wrongfully denied warranty coverage by stating that iPhones and iPod touches had been damaged by liquid because a Liquid Contact Indicator ("LCI") (also known as a Liquid Submersion Indicator), which is visible through the headphone jack or through the dock connector port, had turned pink or red. Apple denies all allegations and is entering into this settlement to avoid burdensome and costly litigation. The settlement is not an admission of wrongdoing by Apple.
Who's Affected?
The Settlement Class is composed of people who meet the following criteria: (1) U.S. residents who are or were the owners of an iPhone or iPod touch; (2) which was submitted to Apple for warranty coverage on or before December 31, 2009, for an iPhone, or on or before June 30, 2010, for an iPod touch; (3) while that iPhone or iPod touch was covered by Apple's one-year limited warranty coverage or, if applicable, the AppleCare Protection Plan; and (4) Apple denied warranty coverage because Apple stated that the iPhone or iPod touch had been damaged by liquid.
What Can You Get from the Settlement?
Apple has agreed to create a $53 million Settlement Fund. The fund will be used to pay eligible Settlement Class Members, and also to pay incentive awards to the Class Representatives of up to $1,000 each and attorneys' fees and costs to Class Counsel, not to exceed 30% ($15.9 million) of the $53 million Settlement Fund, for their services as approved by the Court. Apple has reserved the right to object to the amount of attorneys' fees, costs and incentive awards. Any undistributed funds will be disbursed to one or more non-profit entities approved by the Court. Apple has also agreed to separately pay for the cost of notice and settlement administration. The amount you receive from the settlement will depend on a number of factors, including the type of device you owned and the number of Class Members eligible to receive payment from the Settlement Fund. Your share of the Settlement Fund will be determined by the type (i.e., iPhone, iPhone 3G, iPhone 3GS, iPod touch) and configuration (i.e., 4, 8, 16, 32, or 64 gigabytes) of the device for which you sought warranty coverage from Apple. The amounts are listed in the chart below. The amounts represent the average amounts paid to Apple for replacement of each device type and configuration. The exact amount of the share you receive may be higher or lower than the amounts listed below, depending on the total number of Settlement Class Members eligible for a payment and the type and configuration of their devices. No eligible Settlement Class Member will receive more than 200% of the amount listed below for their device type and configuration.
Device Type & Configuration
Average Replacement Amount
iPhone
4GB
$215
8GB
$260
16GB
$300
iPhone 3G
8GB
$215
16GB
$215
iPhone 3GS
16GB
$215
32GB
$215
iPod touch
8GB
$160
16GB
$215
32GB
$265
iPod touch (2nd Gen)
8GB (Sep '08)
$125
8GB (Sep '09)
$105
16GB
$160
32GB
$210
iPod touch (3rd Gen)
32GB
$160
64GB
$215
There will be only one cash payment per device (as identified by its unique serial number).
How Do You Get a Payment?
If you qualify, you must submit a claim form to the settlement administrator on or before October 21, 2013 to receive a payment from the Settlement Fund. You may obtain a claim form by clicking HERE or by visitingwww.AppleWarrantySettlement.com/Landing.aspx.
After your claim form is received, it will be reviewed by the settlement administrator. If your claim is deemed valid, a check from the Settlement Fund will be mailed to you if the Court approves the settlement and the time to appeal has passed. We do not know when that will be. Please be patient.
If your mailing address changes after you submit your claim but before you receive your check, you must notify the settlement administrator within 45 days after the change. Please update your address by clicking HERE or by visitingwww.AppleWarrantySettlement.com. A Detailed Notice contains further information about the settlement. Just call the number or visit the website below to get one.
What Are Your Options?
If you wish to receive a payment, you must submit a valid claim by October 21, 2013.
If you don't want a payment and don't want to be legally bound by the settlement, you must exclude yourself by December 4, 2013, or you won't be able to sue, or continue to sue, Apple about the legal claims in this case. If you exclude yourself, you can't get a payment from this settlement. To exclude yourself, mail a letter stating that you want to be excluded to the following address: In re Apple iPhone/iPod Warranty Litigation Exclusions at Apple Warranty Settlement Administrator, P.O. Box 43184, Providence, RI 02940-3184. You must include your name, address, telephone number, signature, the type of device for which you were denied warranty coverage (i.e., iPhone or iPod touch), and the approximate date when and the Apple store location where you were denied coverage.
If you stay in the class, you may object to the settlement by December 4, 2013. To object, mail a letter addressed to In re Apple iPhone/iPod Warranty Litigation, Case No. 10-01610, and send to both of the addresses below. You must include your name, address, telephone number, signature, the type of device for which you were denied warranty coverage (i.e., iPhone or iPod touch), the approximate date when and the Apple store location where you were denied coverage, the serial number of the device (or the Apple ID for the iTunes account you used with the device), and the reasons you object to the settlement.
Clerk of the Court
United States District Court for the
Northern District of California,
San Francisco Division
450 Golden Gate Avenue
San Francisco, CA 94102
Settlement Administrator
Apple Warranty Settlement Administrator
P.O. Box 43184
Providence, RI 02940-3184
The Court will hold a hearing in this case (In re Apple iPhone/iPod Warranty Litigation, Case No. 10-01610 (N.D. Cal.)) on January 29, 2014, 1:30 p.m. to consider whether to approve the settlement and whether to approve the incentive awards and attorneys' fees and costs sought. The fairness hearing and other dates may change by order of the Court without further notice. Any changes will be posted to the Settlement Website. You may ask to speak at the hearing, but you don't have to. For more information, including a Detailed Notice, go to www.AppleWarrantySettlement.com, call 1-855-282-8115, or write to Apple Warranty Settlement Administrator, P.O. Box 43184, Providence, RI 02940-3184.

HT203524 I just received a suspicious email requesting information about my checking account. The email was sent from my mac email account. Was my email hacked and how do I fix it?

just received a suspicious email requesting information about my checking account. The email was sent from my mac email account. Was my email hacked and how do I fix it?

Sound like a pfishing email rather than your account being hacked. See http://support.apple.com/kb/HT4933.

Received a suspicious email

Logged in from a new Macbook air today and received perfectly valid emails telling me about the activity. Then later I got an almost identically formatted message that appeared to be from apple, but it was telling me that an album (Desparado by Enrique Iglesias) was purchased on my iTunes account. I thought it may have been someone in my family so I looked up the artist in the iTunes store and was surprised that there is no such album for that artist ... so I mouse-over'd the links (without clicking) in the email and sure enough ... they go to some survey site - not to Apple.
So I looked at the message again this time with a suspicious eye, and saw that it didn't look 100% proper. So here I am letting everyone else know about it.
The bad link:
http://peavysurveying.com/wsi
From: Apple <> - NOTICE THE BLANK FROM EMAIL
To: REMOVED BY THE AUTHOR OF THIS QUESTION - IN THE REAL MESSAGE MY CORRECT EMAIL APPEARED HERE
CC:
Date: Sat, 18 Apr 2015 06:14:06 +1000
Subject: About your last Transaction
Your Apple Email ID,               was used to purchase " "Desperado" Album by Enrique Iglesias ($ 9,99 )               from the iTunes Store on a              Apple Iphone that had not previously been associated with you.
If you made this purchase, you               can disregard this email. It was only sent to alert you in case you did               not make the purchase yourself.
              If you did not make this purchase, we recommend that you go to BAD LINK APPEARED HERE - SHOWN ABOVE to cancel the transaction, Confirm that you're the owner of the account and then follow the instructions.
For more information, see our
Thanks,
Apple Customer Support

If you haven't already done so, forward it to [email protected]
(126219)

I got a suspicious email that is suppose to be from Mozilla. Since you have no place to report it, I am asking here. Where can I send it?

I received a suspicious email from From:
This sender is DomainKeys verified
"Mozilla Firefox" <[email protected]> Is this real?
Automatic page updates causing problems with your screen reader?
<pre><nowiki> 1
Mail
AT&T
New features!
Thursday, April 18, 2013 9:10 AM
From:
This sender is DomainKeys verified
"Mozilla Firefox" <[email protected]>
Add sender to Contacts
To:
Firefox & You - April 2013
From Mozilla, a non-profit organization and developer of Firefox
Unsubscribe
https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/
Modify your preferences
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The Firefox Way
The Firefox Way isn't just about speed or the latest innovations, though those are obviously a huge part. It's about choice and control, both online and off. It's about letting you get things done and offering help when you need it.
Here's what you'll find this month:
- Better Private Browsing (and more)
See how the latest improvements in Firefox mean fewer interruptions:
https://blog.mozilla.org/theden/2013/04/03/lessinterruption/
- Get up, get moving
Install some add-ons to keep you active and healthy:
http://blog.mozilla.org/theden/2013/03/26/let-these-firefox-add-ons-help-you-get-moving
- Your browser of choice
Learn how to set Firefox as your default browser on both desktop and mobile:
https://blog.mozilla.org/theden/2013/01/03/firefox-default-browser/
Keep reading for the complete stories and more!
Winston, Carmen & Jessilyn
Editors
New features, fewer interruptions
Whether you're browsing for fun or work (or even for fun while at work), you don't want unnecessary interruptions slowing you down or getting in the way of what you're doing. That's what the latest features in Firefox are all about: to give you a more seamless browsing experience.
Here are the latest changes we made to make browsing better:
* Private Browsing
We've had lots of requests for this one: Now you can open a Private Browsing window without closing your current session.
https://support.mozilla.org/kb/private-browsing-browse-web-without-saving-info
* Downloads
Never search for your download window again. Monitor your download progress right from the toolbar.
https://support.mozilla.org/kb/find-and-manage-downloaded-files
* PDFs
Rather than downloading PDFs and hunting for them on your computer, you can view them directly in your browser window.
https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them
Share this story with friends.
Facebook:
http://www.facebook.com/share.php?u=http://mzl.la/17d38fD
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Firefox keeps you healthy
Whatever you're doing, stop, stand up and step away from the computer. (On second thought, finishing reading this newsletter first, then do that.)
While we love the Web a lot, we also know that sitting in front of a computer all day can be bad for you. So two of our U.S. editors, Carmen and Jess, found some add-ons that remind you to get up and get active from time to time.
Read about the add-ons that can add some years to your life and add them to your Firefox:
http://blog.mozilla.org/theden/2013/03/26/let-these-firefox-add-ons-help-you-get-moving
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Is Firefox your default browser?
When you open a link in an email, does it open in Firefox? Don't worry, we're not checking up on you, but if you want to make Firefox your browser of choice for those (and all) kinds of links, it's easy.
Follow these steps to make Firefox the default browser on your desktop:
https://blog.mozilla.org/theden/2013/01/03/firefox-default-browser/
And, if you're on the go, learn how to set Firefox for Android as the default on your mobile device:
http://blog.mozilla.org/theden/2013/03/26/set-firefox-as-your-default-android-browser
Share this story with friends.
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Twitter:
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Featured Desktop Add-ons
Self-Destructing Cookies
Delete cookies from any site automatically when you close the window or tab.
https://addons.mozilla.org/firefox/addon/self-destructing-cookies/
Download YouTube Videos as MP4
Save your favorite YouTube videos on your computer in your choice of format.
https://addons.mozilla.org/firefox/addon/download-youtube/
Toggle Private Browsing
Easily turn Private Browsing mode on and off with a toolbar or status bar.
https://addons.mozilla.org/firefox/addon/toggle-private-browsing/
Latest Fashions for Your Browser
Eco Theme
https://addons.mozilla.org/firefox/addon/eco-theme/
Bubbles Bright
https://addons.mozilla.org/firefox/addon/bubbles-bright/
Spring
https://addons.mozilla.org/firefox/addon/spring/
Today's Tips
Desktop
Setting your homepage in Firefox is easy.
Try it yourself:
http://support.mozilla.org/kb/How+to+set+the+home+page
Mobile
Find and install add-ons for Firefox for Android.
Here's how:
https://support.mozilla.org/kb/find-and-install-add-ons-firefox-mobile
Firefox Health Check
Keep Your Firefox Happy
Be sure you have the latest, greatest and most secure version of Firefox.
https://www.mozilla.org/firefox/fx/#desktop
Are Your Plugins Up to Date?
Old plugins can interrupt browsing, waste time and increase risk of attack from malware and viruses. Follow these easy steps to stay up to date:
http://www.mozilla.com/plugincheck/
Need Help?
Did you know we have a volunteer support community who wants to help you?
Search our support pages for answers and advice about using Firefox:
http://support.mozilla.com/
Or help other users here:
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Connect with us and join the conversation.
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>>edited out your email address in subject and post so spambots will not get it.

That is a legitimate Mozilla newsletter. As it says in the email:
You're receiving this email because you subscribed to receive email newsletters and information from Mozilla. If you do not wish to receive these newsletters, please click the Unsubscribe link below.
Unsubscribe https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/
Modify your preferences https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/ "

Suspicious email notifying the suspension of my Apple ID

Received a suspicious email from [email protected], notifying the suspension of my Apple ID and asking to verify it by clicking a link provided in the email.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

Super Suspicious Email to us Posters

I received a suspicious Email from:
"[email protected]" <[email protected]>
that came with a pop-up asking for UserName & Password.   It referenced some postings I read & replied to on these forums (Easily accessed public knowledge, that some might think is privileged information - It's Not, anybody can get it)
Also the sleaze bags that operate fishing sites have addresses that start out with reputable company names - "BankofAmerica", "Chase", "verizonwireless", etc.. You can call yourself anything,   but the DOT COM at the end could be anybody from Nigeria.
Another rule-of-thumb is NEVER sign on to a site from an email. If you're getting an alert, open another browser window and go to your account directly.
I pay my Verizon bill online. I don't know if accessing my Verizon account could get them anything,   but this is a heads-up for everybody out there.
P.S. who's   H-ttps://amstage.verizonwireless.com    If this email is realy coming from Verizon somebody needs to be fired.

"Hello Community Members,
After checking into this issue, I found that the developers are performing some testing.
These emails are not scams, but they can be disregarded and deleted.
Thanks for pointing this out! "
Paul-D
Paul-D; I re-iterate my point:
If this email came from Verizon someone needs to be fired!
What an incredibly stupid thing to do.    Your intermittent 4G coverage notwithstanding, I thought Verizon was a competent company on the leading edge working out a few technical bugs.
Now I'm not so sure. As a recent Verizon stock holder I'm going to have to consider selling.

I thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

The question is ... Did you buy them, accidentally or otherwise? They are all part of iLife, the latest version of which is iLife 11.
iMovie/Garage band can all be bought through the App store as separate programs; iPhoto is a free update.

I recently uploaded a gift card with a balance of $25.00, I make a purchase in a game for $5.99 and my balance on my gift card is now $12.18. I did not receive an email confirming the purchase and do not see any activity on my account. Where is my money?

I recently uploaded a gift card with a balance of $25.00, I make a purchase in a game for $5.99 and my balance on my gift card is now $12.18. I did not receive an email confirming the purchase and do not see any activity on my account. Where did my money go? How can I get it returned??

The receipt usually takes more time to receive. I got my receipt from about 7:00pm yesterday at about 10:00pm today.

How come i received an email confirming my second creative cloud payment 2 days ago and today i have logged on and i only have a free membership?

about a month ago i signed up to the student creative cloud monthly subscription. today i have bought a new mac book and the first thing i did was install my creative cloud. after logging in and installed illustrator i realised that it had only installed the trial version. i then decided to log on online to see if there was any issues on there. after logging on and going to manage my account i discovered that according to online i have only got the free creative cloud memberhip. the reason i have an issue with this is that on Friday i received an email confirming my payment has gone through. so how come i am paying for a full student membership and then only receiving the trials? as you can iamgine i am not impressed!

Contact sales/ S&T support by web chat.
Mylenium

Not receiving email confirmations from new website registrations

I haven't been receiving any email confirmations from the various websites that I have been trying to register on. If I try the "forgot my password" function on these sites I don't get any replies to those either. I have been receiving emails replies from emails I have sent directly from Mail, and emails from those in my address book.
Any ideas what might be causing this?
I have asked Roadrunner to check their server to see if there might be something blocking some emails, and am waiting for their reply.
MacBook Pro Mac OS X (10.4.7) 2GHz Intel core duo

I haven't been receiving any email confirmations from
the various websites that I have been trying to
register on. If I try the "forgot my password"
function on these sites I don't get any replies to
those either. I have been receiving emails replies
from emails I have sent directly from Mail, and
emails from those in my address book.
Any ideas what might be causing this?
I have asked Roadrunner to check their server to see
if there might be something blocking some emails, and
am waiting for their reply.
Definitely sounds like something on the remote end to me...

Registration email confirmation not received

I purchased AppleWorks 6.2.9 on October 7/06. I have tried registering it three times since then. I get a message on the Apple website thanking me for registering and saying I will get a confirmation email, but I never get the confirmation email. I phoned Apple Tech Support and they told me to post the problem to this discussion forum.
Any suggestions as to why I'm not getting an email confirmation from Apple? I know they have my correct email because I confirmed it in My Info.

Thanks for your help, Barry and Peggy. In terms of what you suggest, Barry, that support option appears to only be for hardware and not software. When I tried to register my AppleWorks, I was asked to put in my marketing number, which is on the outside of the box. I tried to put in this marketing number as you suggested and it was not accepted.
I got an email from Apple Care (1-800-263-3394) shortly after my responses from both of you on October 11 asking about how I felt about the handling of my phone call to them. I responded the same day on the website provided expressing my dissatisfaction. There has been no follow up to this feedback.
I phoned 1-800-MY Apple this morning, October 16, and, after about 22 minutes on hold, was connected with Tracy, who then put me through to a product specialist named Andy. Andy was not sure why I did not receive a confirmation email, but he said he would make a note about my problem. He gave me a case number and said if there was any problem to refer to the case number.
I listed an alternate email on the My Info page, so if there was a problem with my first email, a confirmation could have been sent to the alternate.
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