Recent update to iPhone 4S "stalled out" my phone.
Recent update to iPhone 4S "stalled out" my phone. It will not complete the update, nor will it allow me to shut the phone off to reboot. I have no other phone and tech support (live chats) "is busy." Help? Grrrr. Makes me not want to ever download their "upgrades."
@Moi123
I'm so sorry to hear of your experience with updating the software on your iPhone 4S! Software updates are intended to provide customers a better wireless experience, not worse. I would like to assist you with this issue.
Please try soft resetting the device by following these steps: http://vz.to/1iEvTtp. If that doesn't work, let's try restoring the device using iTunes http://vz.to/1iexeWy. That should allow the device to completely wake and function properly. Please let me know how this works out for you. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
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Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
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Hello the_problematic_iphone
Check out the article below if you are not able to restore your iPhone.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
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