Record smart meter programs at contract level
Hi,
I have a requirement to record somewhere in ISU-CCS and SAP CRM the smart meter programs a residential customer has enrolled into with the start and end dates for a particular utility contract. There could be more than one programs associated with a utility contract at one time. Please advise.
Thanks
Dan
Hi Dan,
I can speak for ISU-CCS - you might have various options, e.g.
- business partner contact (informational only, higher than contract level)
- installation facts (for the current contract),
- rate category (and rate determination - for the current contract)
as well as a Ztable to store enrollment/ deenrollment of various smart meter treatments for accounts.
Regards,
Tom
Edited by: Thomas Allermoth on Jun 29, 2010 4:35 PM
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